To Say Me Is To Know Me

“There is a lot happening out there, seeming as if it’s everything, everywhere, all at once. The events are relentless, but so is the pace with which language adapts to the changes—with new and newly prominent ways of referring to a wild variety of very specific things,” Nick Norlen, Senior Editor of Dictionary.com writes. “The most recent additions to Dictionary.com come from just about everywhere, spanning the multiverse-like complexity of modern life.”

Norlen explains several of these new nouns:

  • Digital nomad (person who works remotely while traveling for leisure)
  • Nearlywed (person who lives with another in a life partnership with no wedding planned)
  • Rage farming (the tactic of intentionally provoking a political opponent)
  • Heritage language (a language used at home and spoken natively by the adults in a family, but not fully acquired by the next generation)
  • Deadass (adverb meaning extremely or completely)
  • Superdodger (Person who remains uninfected or asymptomatic even after exposure to a contagious virus)

Then, at our quarterly meeting of the Financial Planning Association of Greater Indiana, one of the speakers discussed the difference between the terms “phishing (fraudulent e-mails and websites) and “smishing” (fraudulent text messages), not to mention “vishing” (fraudulent phone calls).

Plain language matters in marketing, LinkedIn advises. Users – “Whether you want to inform, persuade, or engage your audience, you need to use language that they can easily comprehend,”

There’s another way to look at terminology, I remind content creators at Say It For You. Once we’ve established common ground, reinforcing to online visitors that they’ve come to the right place, it’s actually a good idea to add lesser-known bits of information on our subject. Doing that might take the form of arming readers with terminology that is new to them, adding value to the visit, but also giving those visitors a sense of being “in the know”.

Psychologically speaking, content writers can introduce industry “jargon”, then allude to those new words later on the content, giving an impression of “collusion” with the reader, smoothing the way towards a call to action.

New words and phrases emerge as a direct response to new concepts, the Macmillan Dictionary explains. Creative combinations of words stick “because they fill lexical gaps.” As content writers, we can help prospects “know” our clients by giving them the words to express what those business owners and professionals do.

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Connecting With Buyers A’ La Ford

 

“Ford Motor Co. set out to put the world on wheels with the Model T.  Here’s how the company attempted to brand itself through advertising and how it pitched its product to early everyday drivers including women,” USA Network writes in the special section of the March 10 issue of my newspaper.

As I analyzed the Model T ad reproduced  in my Indianapolis Star (an ad created fully one hundred years ago!) I noticed a number of smart marketing principles at work, guidelines we content marketers can put to use today…

Market with the end in mind

“To the woman at the wheel of a Ford car, every road seems straight and smooth; hills melt away and rough places are easy.”  The goal of content marketing should be to leave readers absolutely knowing why they need to care, not about your product or service, but about the way they are going to feel after using it! 

Your Unique Selling Proposition

“Don’t tell them what you do.  Tell them what you do for them,” Certified Business Coach Andrew Valley advised in a guest post years ago in this Say It For You blog. “You must tell the listener how your product or service can benefit that person, and how you can do it better or differently than others who do what you do.”

 

Understand buyers’ concerns

“When a woman hesitates to manage a heavy car, when she needs an extra one for personal of family use, or when her means forbid the drain of high upkeep cost…” In content marketing, making claims such as “least expensive, or “most affordable” are totally ineffective compared to communicating that you understand and are ready to address buyers’ deepest concerns.

In his business skills and development book The Presentation Secrets of Steve Jobs, Carmine Gallo reminds marketers to focus on results. “Remember, your widget doesn’t inspire,” he reminds us. Ford marketers obviously knew how to address potential buyers’ deepest concerns. – “She should have the easily handled, easily parked, reliable service of a Ford,”

Aim to inspire

While a company’s website, brochure and blog typically explain what products and services are offered, who the “players” are and in what geographical area they operate, the better content pieces give at least a taste of the corporate culture and some of the owners’ core beliefs.

As the author of the piece on the Model-T observes, “This ad uses the automobile as a symbol of freedom”.

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More Content Sips and Tips

 

 

This week’s Say It For You blog posts are inspired by items in issues of Wine Spectator which I think offer clues to the most attention-grabbing and impactful ways of marketing a product or service through content……(Today’s quotes come from the Jan.-Feb. 2024 issue of the magazine).

Offering everyday advice
“Everyday Moments” recommends “smart buys” for weeknight dinners, movies at home, Sunday brunches, “and all the daily occasions in between”.
There’s a reason “how-to” and “advice column” content works – readers have a sense of immediate benefit. Create content readers can put to use right now, using statistics to document both the problem and the proposed solution.

Using a celebrity connection
Celebrity chefs Jose Andres, Eric Ripert, and Emeril Lagasse are shown taking part in the Chefs’ Challenge, an annual pairing showdown covered by a Wine Spectator editor.

“Tweak” material so that the content is tied to the doings of popular figures that audiences love to hear about.

Putting questions in readers’ mouths and minds
“Why do red wines give some people headaches?” Mitch Frank answers his own question by citing a University of California study showing that the polyphenols in red wine may keep some people from quickly metabolizing alcohol.

In content marketing, you’re often providing answers to questions that your potential customer might ask. The specific genius lies in forcing readers to recognize their own uncertainties and need for answers.

Keeping readers up to date on industry news
In “Duckhorn to buy Sonoma-Cutree for $400 Million”, Daniel Marsteller keeps Wine Spectator readers in the know about an important corporate takeover.

Showing that you are keeping abreast of the latest thinking and developments in your field is the key to earning “expert power”, showing readers that you are in a good position to spot both threats and opportunities.

Offering Opinion Pieces
In “the Necessary Luxury”, senior editor Mitch Frank shares his perceptions of the relationship between value and luxury. Good wine, he points out, helps us thrive, enhancing the meal on our plate, easing the shyness of guests, and sparking the sharing of stories and ideas.

We must be influencers, I advise clients and content writers alike. Whether it’s business-to-business or business to consumer writing, the content itself needs to use opinion to clarify what differentiates that business, that professional practice, or that organization from its peers.

No, becoming a wine connoisseur may not be the future you have in mind, but these “sips” from Wine Spectator can offer valuable insights for creators of marketing content.

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A Taste of Wine and Content Cues

 

This week’s Say It For You blog posts are inspired by items in issues of Wine Spectator which I think offer clues to the most attention-grabbing and impactful ways of marketing a product or service through content……(Today’s quotes come from the March 2024 issue of the magazine).

Using unlikely comparisons
Looking for an acoustic guitar, Bruce Sanderson writes, “It occurred to me that tone woods are to an acoustic guitar what grape varieties are to wine.”

Turns of phrase catch readers by the curiosity,” I realized years ago. Putting ingredients together that don’t seem to match is not only an excellent tool for creating engaging marketing content, but also a good teaching tool. Going from what is familiar to readers to the unfamiliar area of your own expertise, allows your potential customers to feel smart as well as understood.

Introducing “insider” terminology
If you’re a wine lover, you’ll want to check the UGA on the label, pinpointing the region in Italy from which the grapes originated..The designation is brand-new, with 2024 vintage wines the first to be allowed to display the “credential”,  Alison Napjus explains…

In marketing content, once you’ve established common ground, reinforcing to readers that they’ve come to the right place, it’s important to add lesser-known bits of information on your subject, which might take the form of arming readers with new terminology, serving several purposes:

  • positioning the business owner or professional practitioner as an expert in the field
  • adding value to the “visit” for the reader
  • increasing readers’ sense of being part of an “in-the-know” grouphttps://www.sayitforyou.net/using-tidbits-of-information-in-blogs/allow-me-to-introduce-new-terminology

Using the power of story
“When I was embarking on my first trip to Europe as a young trumpeter, the great saxophone player Ben Webster pulled me aside and gave me some of the best advice a 19-year old who had never traveled outside of the country could ever receive: “Wherever you go, eat the food the real people eat.”

In creating content for business, I recommend including anecdotes about customers, employees, or friends who accomplished things against all odds. That shifts the focus to the people side of things, I explain to clients, highlighting the relationship-basedaspects of your practice, plant, or shop.

Educating prospects and customers
“In 2019 the Guigals opened their wine museum in Ampuis, which introduces visitors to the history of vineyards and winemaking in the Rhone dating back to Roman Times.”

Content writers need to include information that can continue to have relevance even months and years later, material that is evergreen and which adds to readers’ knowledge of the subject.,

While becoming a wine connoisseur may be furthest from your mind, these “sips” from Wine Spectator can offer valuable insights for creators of marketing content.

 

 

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Content That Connects Theme to Character

“It might seem like nonfiction writers get off easy when it comes to developing characters; we don’t have to create them from whole cloth…the people we’re writing about already exist,”  everand.com remarks..True, but when it comes to creating content for online marketing, what I’ve found is that, while the “characters” certainly exist, readers too often have never been properly introduced to them!

In one of the very earliest books I read on content creation, Creating Buzz With Blogs, Ted Demopoulos posited that content creates buzz when people feel as if they know you, because “people like to do business with people they know”.  In other words, content needs to provide valuable information to readers, but that content needs to introduce the people who are providing the products and services being marketed.

Scott Greggory of Forbes calls it “highlighting your humanity to help your brand stand out”. “If your company sells a certain brand of tires, cell phones, or frozen pizza, you are literally no different from every other establishment that sells the same item,” Greggory says. What differentiates your company and builds loyalty is only a more human experience.

Writer’s Digest  contributor Sharon Short uses the Wizard of Oz  as an example:

What’s the story really about? Finding value and joy in home and family.  But that’s hardly memorable enough to entice a book purchase, Stone admits.  It’s the characters – Dorothy herself, Scarecrow, the Tin Man, the Cowardly Lion, the Wicked Witch of West,  Aunt Em, who connect with and impact readers.

 There are many aspects to be considered in creating online marketing content, including offering how-to tips, emphasizing unique aspects of the product or service being offered, opinion pieces on industry issues, and offering “startling statistics” to emphasize the scope of the problem you’re offering to help solve.

At Say It For You, we know that, when searchers find your post or article, they already have an interest in (and probably some core knowledge about) your subject. To move them to the next step, you need to “prove your case”, demonstrating that you know a lot about the problem you’re proposing to solve, and that you and your staff have the experience, training, and degrees needed to solve that problem. You might even “get into the weeds” by offering specific recommendations.

But, as an integral part of “brand positioning”, highlight the “characters” in the story, we remind business owners and professional practitioners, those people who have been — and who will be — delivering on that brand. In marketing content, it’s vital to connect theme to character.

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