Blog Posts and Song Lyrics – the Memorable Ones are Understandable

Lyrics are poems meant to be heard and understood in real time, says lyricist Sean Hartley.  “A song lyric that needs tomusical notes.1jpg be studied to be understood has failed. Most lyricists strive to be simple and clear,” he adds, “to express the feelings of the heart and the head in a way that is effortless, original and succinct.”

“Over the Rainbow”, “Moon River”, and “Summertime” are good examples, Hartley says. Those songwriters used vivid, colorful language, not for the sake of sophistication, but to be more easily memorable and understandable.

I think business blog writers’ “best practices” should incorporate the same simplicity principle.  After all, social networking is a form of conversation, and, to use Hartley’s expression, if we want to do business, we need to be heard and understood in real time.

Keeping blog content relevant to the topic and up to date with what’s happening in the field – and in the news – is one courtesy we can extend to our readers. Going light on jargon and technical terms without “dumbing down” the material shows respect for  readers’ intellect – and for their time.

A Readability Index Calculator can tell you how you’re doing on simplicity. The most-used calculator is the Flesch-Kincaid, which tells you what grade in school a person would need to have reached to be able to understand your content. At Say It For You, we aim for different levels readability depending on the target audience for each client’s business or professional practice.

For any document to be easily understood, as juicystudio.com points out, the writing style should be clear and simple, direct, and familiar to the intended reader. But layout and design are also important factors in the readability of a document, juicystudio.com continues. As a corporate blogging trainer, I couldn’t agree more. Having a simple navigation path on the blog site is essential, so that viewers don’t have to play hide-and-seek to connect to your website, contact you, or get more information.

Whether it’s business blog posts or song lyrics – the memorable ones are the ones most easily understood!

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Be Sure Blog Posts Have a Bold Start and a Smooth Finish

coffee machineRadio commercials have a lot to teach us about effective business blogging, I find.  All three of this week’s Say It For You posts are based around drive-time messages I heard recently on WIBC.

Today, let’s talk about the debut of Dunkin’ Donuts’ Rainforest Alliance certified™ dark roast coffee.

Of course, one very useful function of any business’ or practice’s blog is keeping readers up to date with new developments – new products, new services, new pricing, special offers, etc., exactly as Dunkin’ Donuts is breaking the news about its new offering. “The blogging format lives and dies on current information,” emphasizes Susannah Gardner in “Writing a Good Business Blog”.

Face it, though, I tell new business blog writers – You’re not always going to have a new product or service to promote, and there won’t always be a sale going on.  But if you take the time to follow developments in your field, you can write about those. “Take the time to follow and read other blogs that relate to your field,” Gardner advises. You can even share and comment on national or community news as those things relate to your business.

Whatever your blog topic of the day, the Dunkin’Donuts’ dark roast coffee description provides a good rule of thumb: Bold start, smooth finish.

Consultant Brian Walter suggests business owners use a formula to answer the question “What do you do?”  The idea, he says, is to play verbal ping pong, making statements that “make people want you to keep talking”. The bold start begins the process by creating surprise and interest. In blog writing, that start involves the title of the post and the opening line, in which you present a question, a problem, a startling statistic, or a gutsy, challenging statement, and in which you assure readers they’ve come to the right place.

In conversational tone,  you use the body of the post to provide information, demonstrate expertise, and provide a navigation path for readers to become consumers. The “smooth finish”, then, relates back to that opening statement, re-emphasizing to the reader the one main idea you were stressing in that post.

A bold start and a smooth finish – great formula for coffee or for business blog post writing!

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Blog to Broadcast Your Stance Along With Your Brand

If you’re to enjoy any success in content marketing through business blogging, I’m convinced, three things need to happen:M

  • Readers perceive you as an expert in your field
  • Searchers see your blog as a go-to source for ongoing information
  • You clearly state a perspective

All too often, I find, that third factor isn’t paid the attention it deserves. As a corporate blogging trainer, I remind newbie writers that there’s no lack of information sources  – and no lack of experts (purported OR real). In our blogs, therefore, we need to go beyond presenting facts, statistics, features and benefits, and broadcast a firm stance. Doing that not only presents you as being that much more authentic, I explain to writers –  it helps readers put all that information into perspective.

Since this week’s Say It For You posts are based around radio commercials, I’ll use the Weather Tech ad as a great example of “stance” and authenticity.  “Does it really matter where a product is made?” the narrator asks.  Yes, it does, it matters a lot, he continues. “Providing American workers with good jobs allows people to buy things, and that’s good for our economy.” The WeatherTech tag line ends the commercial: “Complete protection, completely American made.”

I like that ad.  I like it a lot, as a matter of fact. No question there’s a real person in there with a real, strongly-held point of view. Yet, far from coming off as a “because-I-said-so” statement, the ad explains the reasoning behind the owner’s point of view.

Friend and fellow blogger Phil Steele laments that too many business blogs serve as extended advertisements, and suggests that business blog writing would be better aimed at taking a bird’s-eye view of one’s industry, and only then relating back to one’s own business. That rule is important for any business, I find, but it’s even more important for doctors, accountants, lawyers, life coaches, and others offering personal services, who need to use their blog to explain their unique approach in their area of practice.

Blog to broadcast your stance along with your brand!

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Getting “On the Air” with Business Blog Post Writing

Radio carRadio commercials have a lot to tell us about blog content writing, I find. That’s why all three of this week’s Say It For You posts are based around drive-time commercials I heard recently.

The “Men’s Health Minute” on WIBC, for example, is itself a sort of blog. One spot is about colon health, another about prostate health, a third about sleep health. There are episodes about skin and about stress.  They’re all short (one minute), they’re all informative, and they all relate to the same recurring “leitmotif” of men’s health, and all are “brought to you” by Community Westview Hospital.

Leitmotif means “leading theme” in German.  In music, “the leitmotif is heard whenever the composer wants the idea of a certain character, place, or concept to come across,” explains Chloe Rhodes in A Certain “Je Ne Sais Quoi”.

Effective business blog posts are centered around key themes, too, just like the recurring musical phrases that connect the different movements of a symphony.  As you continue to write about your industry, your products, and your services, you’ll naturally find yourself repeating some key ideas, adding more detail, opinion, and story around each.

The second big positive about the Community Westview WIBC ads is that they’re not ads; they are informational rather than sales-ey, hitting precisely the note that business owners, practitioners should be aiming for.

Using business blogs to offer readers valuable information is the best way to attract and retain readers. Online searchers arrive at our business blogs needing to know how to find products and services, how to do something, how to solve very specific problems. Providing value before any “ask” takes place makes for smart radio commercials – and smart business blog content writing!

Get your business blog content writing “on the air” with online searchers!
 

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Getting Readers to Ask the Five Whys

Until they can justify the return on investment from building a training program, most companies generally do nothing, observesfive Eric Ries in his business book “The Lean Startup”.  Instead of going all-out, business owners opt to do nothing.

Individual consumers generally make the same “inaction” choice when faced with the overwhelming amount of information available on any product or service. As business blog content writers, I think we can take advantage of Ries’ advice about getting buyers to ask the five whys.

“When confronted with a problem, have you ever stopped and asked why five times?” Ries asks. Doing just that will allow a business to make small, incremental investments rather than risking one big decision. Repeating “why” five times helps uncover a root problem, Ries says, so that the steps needed to correct that problem are proportionate and less expensive. (The Toyota system has been built on this business practice, Ries notes.)

How all of this relates to business blog content writing has to do with the CTAs, the Calls to Action we use in our posts. The “danger” is that our target readers will have been so overwhelmed with information that they will make the “inaction choice”. The “five whys”-type solution:

  • Have more than one CTA. Those ready to buy should be able to do that right away. Incremental buys need to be offered. Those readers who need more information before making a decision should be able to pick up the phone and easily reach a knowledgeable rep. For those not quite ready for even a phone conversation – perhaps the blog can include a brief video they can watch.
  • The CTAs themselves can be scattered through the text, as well as in separate “boxes” at the bottom third of the page. In blog posts, I recommend having a link midway through the text.  If a reader feels ready to act or to find out more after reading only part of the blog post – that’s great – offer that opportunity!

In blogging about your business or practice, get readers to ask why five times – WHY has their current service or product not proven satisfying? WHY do they still have that problem? Only after they’ve gone through that thinking process will readers be ready to hear that you and your staff have the experience and information they need, plus the familiarity with the newest and most effective solutions available.

 

 

 

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