Language Basics for Business Bloggers – Part C

“Grammatically speaking, voice refers to whether the subject of a sentence is on the giving or receiving end of the action, explains Anne Stillman in Writer’s Digest Yearbook.

For us freelance blog content writers, “voice” is an enormously important element when it comes to “hooking readers and wowing fans”. This week, my Say It For You blog posts are devoted to a review of fundamental writing tools and techniques based on the Yearbook. In a way, choosing the right “voice” goes far beyond grammar and sentence structure, setting the entire tone for each business blog post.

“The active voice has definite advantages over the passive,” explains Stillman. “It’s more concise, it’s often more informative, and it can make your writing appear more vigorous and confident.”  That doesn’t mean, she adds, that the passive voice is never appropriate.  For example, Stilman says, “The wedding cake had to be carried in by eight strong waiters” is better than saying “Eight strong waiters had to carry in the wedding cake.”  Why?  The focus of the sentence is the cake, not the waiters.

Since one of the very purposes of business blog writing is to showcase the accomplishments of the business owners, as a general rule we bloggers need to focus on “staying active” in our content, I teach in corporate blogging training sessions.

A jewelry store blog might read “Our jewelry is worn proudly by all types of people, from homemakers to business executives,” but it would pack more punch to say, “From homemakers to business executives, people of every type proudly wear ABC
 jewelry.”

This past week in my Say It for You blog, I spent a lot of time discussing the ingredients of good writing. There’s certainly a lot more to effective blogging than just the writing. Bloggers need marketing expertise and at least some degree of technical expertise.  The bottom line, though, is that blogging involves the skillful use of words.

For us blog content writers as well as for our business owner and professional clients, A is an important letter in our lexicon. From apostrophes to active voice, paying attention to our craft pays off!

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Language Basics for Business Bloggers – Part B

There’s no lack of information for us content writers when it comes to hooking readers and wowing fans, but, as Tiffany Lucket, editor of the Writer’s Digest Yearbook points out, it’s important to go back and review fundamental writing tools. That’s why I’m devoting this week’s Say It For You blog posts to some of the language basics covered in that wonderful magazine.

“…the ways in which the elements of a sentence can be put together – separates the casual writer from the true professional, asserts Anne Stilman. “Unconventional or incorrect grammar may be seen as an indication of carelessness or ignorance, with the result that readers may take the content itself less seriously,” she explains.  (Thank you, Ms. Stilman! I get a lot of pushback from business owners and professionals when I tell them their website is filled with grammar errors – supposedly nobody “normal” pays attention to such language detail.”)

Stilman focuses on topics that she finds present frequent stumbling blocks for content writers, including:

Agreement between subject and verb:
When sentences contain two or more nouns or pronouns and share the same verb, the verb needs to be plural, even if one element of the pair is singular, and even if the singular noun is the one closest to the verb.

Avoiding misplaced modifiers:
If a sentence is carelessly constructed, the entity to be modified is not clear. As an example, Stilman offers the following sentence: “Just two years after finishing graduate school, Adelaide’s career took off.” Since it was Adelaide and not her career that finished school, this is a confusing sentence.  It would have been better to state that “Just two years after Adelaide finished graduate school, her career took off.”

When I’m training newbie blog content writers, I like to remind them of the doctor’s mantra “Above all, do no harm.” In blogging for business, the warning might read, “Above all, create no confusion in readers.” You want online searchers to get the message, not be left scratching their heads.

If online searchers can’t tell what you mean, they will simply click and leave! Ignoring clarity by failing to use proper punctuation and sentence structure in blog posts is done at business owners’ peril.

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Language Basics for Business Bloggers – Part A

“Keep in mind that apostrophes are never used to form a plural word; they are used only in contractions and when creating the possessive form,” Brian Klems reminds readers of The Writer’s Digest Yearbook.

The basic concept behind this treasure chest of a magazine: Writers learn about hooking readers and wowing fans, but it’s important for them to go back and review fundamental writing tools. “Without a base, there’s nothing to build upon,” says Tiffany Lucket.  The Digest’s executive editor is addressing novelists, but blog content writers are equally in need of such a reminder.

And speaking of apostrophes, I find misuse of them nothing short of rife in business blogs, beginning with the use of “it’s” as a pronoun. (“You need to see this furniture to appreciate it’s beauty. Oh, Gawd…).

Brian Klems goes on to describe a related apostrophe question: Should you use the apostrophe to form a plural word when a name ends in the letter S? In a word, no, no. no!  We keep up with the Joneses, not with the Jones’. Of course, if you’re trying to have your cat keep up with the Jones’ pet, the apostrophe would be very apropos as a possessive.

What’s the big deal? Grammar mistakes in content writing for business are very much like the much-publicized TV star wardrobe mishaps in that they call attention away from the kind of impression we intend to make on behalf of our businesses or professional practices.  (Yes, I’ve been accused of being a “grammar Nazi”, and yes, it’s true that most readers won’t catch the grammar errors. But, can you afford to lose the respect of even a few?)

Assuming all content writers would at least reluctantly concede the answer to that question is  “no”, I’m devoting all of this week’s Say It For You blog posts to language basics covered in the Writer’s Digest Yearbook. IT”S elementary. Blog WRITERS’  AND BLOG WRITERS’ CLIENTS’ reputations need protection against grammar and vocabulary mishaps!  Repeat after me: apostrophes are never used to form plural words, and “its” would have one only if you mean “it is”.

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Fireworks for Business Blogs

Hard to imagine Fourth of July celebrations without fireworks, but, until two weeks ago, I hadn’t known about the “biggest and best fireworks blog in the world,” Epic Fireworks.

The Epic Fireworks blog is big, all right, with literally hundreds of categories and thousands of blog posts.  Since today is July 4th, I spent some time analyzing the Epic post titled “4th July or Independence Day”.

As a corporate blogging trainer, I give kudos to Epic  blog author Paul Singh for incorporating:

Interesting facts:

  • “The oldest established July 4th celebrations which have continued without interruption have been held in Bristol, Rhoda Island since 1777.”
  • “Macy’s Fireworks have been held since 1976.  In 2009, in recognition of the route taken by Henry Hudson in 1609, the fireworks were moved from their usual site over the East River to the Hudson.”

Online readers have a natural curiosity, particularly when you offer information related to a query they’ve already typed into a search bar.  That’s why little-known facts and statistics make for good business blog fodder.  Important for bloggers to remember, though: use each tidbit as a jumping-off point to explain some unique aspect of your own products or services!

Illustrations and images:

Each fact was attached to an image.

The main message of a blog is delivered in words, of course.  Where visuals come in, whether they’re in the form of “clup art”, photos, graphs, charts, or even videos, is to add interest and evoke emotion.  People absorb information better when it is served up in more than one form.

Frequency:

I’d come upon the Epic blog just two weeks ago, June 23, to be exact. The latest post had been June 22; the ones before that were posted on June 20, June 17, and June 16. 

Momentum in the online rankings race comes from frequency of posting blogs and from building up longevity by consistently posting content on the Web over long periods of time.

Navigation ease:

At the bottom of each blog page were two arrows, one leading to “older entries”, the other to “newer entries”.  The page had a search bar and a Calls to Action section allowing readers to buy Epic fireworks online, subscribe to the blog via RSS feed, or follow Epic on Twitter.

The point I want to stress to content writers in Indianapolis is simply this: The easier it is for searchers to navigate your site, the easier it will be for them to engage and transact.

Hard to imagine Fourth of July celebrations without fireworks.  Hard to imagine a better modeal for newbie blog content writers to follow that Paul Singh’s fireworks blog!

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Wait-Wait-Don’t-Tell-Me Business Blogs

“Wait, Wait…Don’t Tell Me!”, NPR’s weekly hour-long quiz program, is a favorite of mine.  I’m not the only one – the show has been enormously successful for years.

Since at Say It For You, we’re all about creating content that can engage readers, I asked myself just why the “”Wait Wait” content is so very engaging.  I concluded there are two main reasons for the program’s success:

  • Listeners get to be involved (by guessing the answers)
  •  Listeners don’t need to actually make a commitment (sitting in my car, I don’t worry that anyone will kow I’ve selected the wrong response)

So, what’s the takeaway for us blog content writers?

A couple of years ago, I remember, I commented on an advertorial in the Indianapolis Star supplement called “Why To Buy a Piano”.  The piece provided tips on the basic decisions facing piano buyers (digital vx. acoustic, upright vs. grand, used vs. new).  But the big thing about that advertorial was in the final paragraph: “You don’t have to make the ultimate piano decision the first time.”

Think about how reassuring that statement might be for a buyer (“They’re trying to help me, not sell me the most expensive instrument in the store.”)

Searchers on the web may be shopping for the products or services you offer, but may not be ready to make a commitment.  If, in your business blog, you can convey the idea that there are different levels of involvement possible, and that “ultimate decisions” need not be made the moment a potential client or customer “steps into” your website, visitors can be comfortable engaging with you.

The NPR blogging secret for business owners and professional practitioners: Offer valuable information and encourage “just looking” blog visitors who may be thinking, “Wait, wait, dont sell me…yet…”

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