Vicious Velociraptors Breaking Into Business Blogs

“Don’t just say ‘Clients have problems with dinosaur attacks,’ advises Allison Carter of Roundpeg.  Why not? That’s too general a description to engage interest.  Now, if you talk about “vicious velociraptors breaking through bedroom windows”, well, readers can feel the pain of that very specific situation, she adds. “The more details you can give, the easier it is for clients and prospects to feel that pain acutely – and understand how you can help them get rid of it.”

As a corporate blogging trainer, I explain this by saying that your blog content has to “put the hurt front and center”. That means focusing readers’ attention on the risks they’re facing and the problems they have that drove them to seek information about what you know and what you know how to.
 

Once readers are hooked by your understanding of their “hurt”, you can offer the “rescue”, the solutions your expertise and experience can bring to the table. The other side of this, by the way, is that in too many marketing blogs, the content is meant to scare consumers, with the idea of getting readers to do something about their fear right now! In blogging for business, I prefer to take a more moderate route, including enough information in the blog post so that it’s the solutions you’re provide that become compelling, rather than the fear.

One question that’s been posed to me, especially by newbie content writers, has to do with Carter’s “vicious velociraptors” idea of being very specific and personalized when presenting the “pain” situation. Isn't there a problem with getting too specific, they ask. Doesn’t that narrow the number of people   who will associate with the pain of that very situation?

 That goes back to the structure of the blog, accorder to Allison Carter.  In a problem – solution –lesson architecture, she explains, once the readers can “feel the pain”, in the lesson portion at the end of the post, you can “broaden things back out to make the lesson more widely applicable.”

And, if you end up “losing” some lookers because they couldn’t identify with the specific slant of the opening anecdote, that’s OK, too.  I like to say blog writing is made of very “stretchable fabric” Today’s blog post can slant in one direction; tomorrow’s can take the same theme or “leitmotif” and deal with it in a different way.
Bottom line is, Allison Carter is onto something: velociraptors are better attention-grabbers than dinosaurs!
 

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What Are Those Keyword phrases Doing in Your Blog Post?

It’s essential to differentiate keyword stuffing from general keyword usage, explains fellow blog writer Megan Marrs. It’s still important to use keywords, she hastens to add, but it needs to be done with finesse.

I thought of Megan the other day while reading the following Reader’s Digest anecdote: A call center had trained its customer service employees to use a customer’s name five times on each call.  One employee did it this way:

Customer:  Do you provide such-and-such a service?
Rep: Can I get your name?
Customer:  It’s John.
Rep: John, John, John, John, John.  No we don’t.  Thanks for asking.

Search engines penalize sites that stuff pages full of keywords simply to increase their rankings through keyword searches and some sites are even banned from inclusion in search engine results because of keyword stuffing, explains Susan Gunelius in “Top 10 Search Engine Optimization Tips”.

Still, as I emphasize in corporate blogging training, keywords can be very important to the success of a business blog. The thing is, the writing has to flow naturally. In the title, of course, the keyword phrases help signal – to both “spiders” and readers – that this post is promising to deliver information on the topic typed into the search bar.

But even if you do that, and then fail to include that keyword phrase in your main content, says Jeremy of Modest Money, “that relevance looks faked”.

So just what ARE those keyword phrases doing in our blog posts?  As content writers, we need to be able to answer that question.
 

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Should Business Blog Posts Come in Transparent Packaging?

I love “reading around” for this Say It For You blog – I learn so many useful tidbits about so many different everyday things. Listen to this one, from the American Marketing Association JournalWhen food is packaged in transparent wrappings, two very interesting things tend to happen, as Ohio State University marketing professors Xiaoyan Deng amd Raji Srinivasan discovered.

First of all, when the food in the package is visible, that tends to increase buying, the researchers found.  They called that the “salience effect”. No mystery here–customers know exactly what they’ll be getting when they open the package. Seeing is believing that it’s time to buy stuff, at least when it comes to food, apparently.

Transparent packaging has an “opposing” effect when it comes to food consumption, the professors found.  The transparent package enables consumption monitoring. In other words, customers now had the food home and could see how much they still had left in the package. That tended to make them "save" more and consume less.

Some of these insights about food packaging can be applied, I think, in our work as blog content writers.

 First of all, an increasing number of eyeballs are scanning our blog “packages”. 61% of global Internet users research products online, with 44% of online shoppers beginning the process using a search engine. Let’s think of the post’s title and opening lines of the blog post (the things that appear on Google or other search page) as the “packaging”.

The reader takes the next step in the “consumption” process by clicking on a selection on the search engine page, meaning the title of the blog post. Like transparent packaging on a food item, the title must make clear what readers can expect to find in the article.

One of the main motivators for having a marketing blog in the first place is to “get found” by the ‘right people, meaning those already interested in what you have to sell, what you know, and what you know how to do, and who need confirmation that they’ve come to the right place.

All they need to do now is open the packaging and begin consuming all the information and guidance you have to offer!
 

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The Bliss List for Business Blogs

Three tips to remember in revamping your resume, advises J.P Hansen in The Bliss List, include:

Explain, don’t list.  Write three full sentences about your current or previous job with three to five bullet points highlighting your achievements.

One point I mention in corporate blogging training sessions is that bullet points in general are a good fit for blogs. Yet using only telegraphic style  (brief, omitting “an”, “and”, “the”) in blogging would take away from the natural, conversational flow that marks the most successful blogs.
 


Limit activities.  List just two hobbies to showcase your interests without seeming preoccupied.

The better blog pages give at least a taste of the corporate culture and some of the owners’ interests and core beliefs. In other words, one function of blog writing is to reveal the people behind the business.

Use active language. Opt for strong, positive verbs like sold, earned, and developed. in writing for business – more verbs makes for more dynamic blog content.

Especially for smaller companies, “verbification” of the business brand should be an actual goal of blog marketing strategy. As Bits.blogs.nytimes points out, "There is a strong positive marketing value from verbing, because verbs connote activity and excitement."

“Powerful writing is focused,” says Dustin Wax of lifehack.org on the same note. “Good writing has a point, a goal that it is intended to achieve.  That goal might be to sell something, to convince someone of something, or to explain how to do something, but whatever the point, informs every line.”

“Our society tends to value abstract thinking…but this tends to lead to particularly limp and empty writing…..Powerful writing doesn’t just show, it shows in real-world ways that are easily approachable."

One tip for Indianapolis blog content writers: Keep the Bliss List next to your content writing calendar!

 

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Don’t Add the Subtraction Principle to Your Business Blog

Does it matter whether the sale price is displayed to the left or to the right of the original price? Which of these formats is more likely to make consumers believe they’re getting a good deal:

$349.00, now on sale for  $239.99    or      Now $239.99, was $349.99

Four marketing professors published a study on that very subject in the July issue of the Journal of Marketing, calling the mental evaluation customers would perform in deciding whether to buy “the subtraction principle”.

There are two conclusions we Indianapolis blog content writers can draw from this marketing study:

“To the extent that location of the sale price makes the subtraction task easier (or alternatively, more difficult) to initiate, perceptions of the offered discount…vary.”  In other words, the more thinking and calculating customers need to do, the less likely they are to appreciate the advantage of buying now.

  • If your blog site makes it difficult for online searchers to navigate, that makes it easy for those them to “bounce” and go to a different site.  How pleasant and satisfying a first experience a visitor has is directly tied to how much “calculating” they need to do to get where they want to go on the site. Conversely, the smoother the process is for readers to get around your blog site to  learn more, submit comments, request information, or buy, the more effective your SEO marketing blog is likely to be in terms of converting lookers to buyer.
     
  • “Placement” matters in business blog content. – it’s not just what you say, but in what order that counts. As a corporate blogging trainer, I can’t help but see a strong parallel between the placement of the price tags in the marketing study and the placement of content in blog posts.. Readers come online searching for information, products, or services, and they are not going to take the time to read your “manuscript” (the full text of your blog post) without assurance that they’ve come to the right place.


Consider the subtraction principle. Make it easy for readers to find the information they need!
 

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