Blog Content Writing Can Promote a Purse or a Person

“We see potential everywhere, whether it’s a purse or a person,” declares the Goodwill Guy in the TV ad, referring to the fact that donations of goods are turned into cash that goes to help train workers.  

With my ear always to the ground, alert for interesting word tidbits, I thought about that phrase “purse or person”.  As a professional blogger and corporate blogging trainer, I help business owners market tangible products (the “purses”).  In addition, I offer business blogging help to professionals such as attorneys, insurance agents, and physicians (the “persons”). Like the Goodwill Guy, I’ve helped realize the potential in both those marketing situations.

“Tangible products are goods that a buyer can see, touch and feel. Intangible products, or services, are solutions that offer benefits such as convenience, efficiency or expertise but no hard goods,” explains Neil Kulkemuller of Demand Media. “Selling tangible and intangible benefits requires distinct strategies and different persuasive tools,” he adds. A high-quality tangible product can often be witnessed directly by the buyer,Kulkemuller goes on to say, while an intangible solution relies more on the levels of trust and confidence.

At Say It for You, we’ve come to realize, it’s the job of us Indianapolis business blog writers to  “flesh out” the intangibles of both purses and persons. For every fact about the company or about one of its products or services, a blog post addresses unspoken questions such as “So, is that different?”, “So, is that good for me?” 

Whether a business owner is composing his/her own blog posts or collaborating with a professional ghost blogger, it’s simply not enough to provide information to online searchers who’ve landed on a company’s SEO corporate blog. The facts. which are the raw ingredients, need to be “translated” into emotional terms that compel reaction – and action – in readers. That’s true, I find, for both tangible products and professional services.

“Blogging,” says Practical eCommerce’s Paul Chaney, “consists of one person – or one company – communicating directly with consumers in an unfettered, unfiltered manner.” That “one person”, I explain to newbie freelance blog content writers, might be a giant corporation or a  mom-and-pop operation, and might be selling either a tangible good or a service. With blog writing for business, we see potential everywhere!
 

 

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Why-Should-I Business Blog Writing

Asked to do something, I’ll probably oblige, but I want to know why.  Just after our plane had landed in New York City, the flight attendant instructed us to please pull down all the window shades.  No explanation accompanied her request. A worried thought first crossed my mind (What’s going on out there you don’t want us to see?), then a stab of resentment (Isn’t that your job? Did you go through the TSA scanning machine for me?)

On the return flight, I came across the answer to my first question in the USAirways Magazine:

“Once a plane arrives at a gate, its systems are often shut down to save on fuel, conserve energy, and keep the engines cool.  This means that in the summer months, it can get pretty warm in the cabin when the plane is parked at the gate.  Lowering your window shades helps keep the cabin several degrees cooler. And when the plane’s cooling system is restarted before departure, it doesn’t have to work as hard or consume as much fuel to bring the cabin temperature to comfortable levels.”

Recalling that little travel episode, it occurs to me that, as freelance blog content writers, we’re often the ones doing the asking.  Even when we’re careful to keep in mind that blog posts aren’t sales pieces or advertisements, more like advertorials, in the Calls to Action we incorporate in SEO marketing blogs, we need to avoid sparking reader resentment or puzzlement. In other words, we need to address all those” why-should-I” thoughts before they have a chance to develop.

Let’s face it – in the effort to convert searchers to buyers, the sort of “because-I-said-so” tactics we all recall from childhood simply just won’t cut it. And whether we’re asking readers to click through to a client’s shopping cart, download a white paper, participate in a survey, or like us on Facebook, our blog content had better answer readers’  “What’s-in-it-for-me?” questions before they’re even thought of!
 

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Different Posts for Different Folks

If you ask the question, I’ve learned over the years of Say It For You freelance blog content writing, most business owners will tell you they have more than one target audience for their products and services. Still, what I’ve found is that, while there may in fact one market segment or demographic that has proven to yield the greatest number of raving fans for them, they also have “outliers” who bring in just enough revenue to matter.

Fortunately, blog writing is made of very “stretchable fabric” Today’s blog post can slant in one direction; tomorrow’s can take the same theme or “leitmotif” and deal with it in a different way. When I’m offering corporate blogging training, one of the things I keep stressing is that you don't want your blog to be an all-in-one marketing tool that forces a visitor to spend a long time just figuring out the 99 wonderful services your company has to offer.  In fact, ideally, your business blog post is rather short, offering just enough to convey to individual searchers they’ve come to the right place, and to invite them to click over to your website to learn further details.

On the other hand, what you can do with the blog is offer different kinds of information in different blog posts. In a way, each time you post you're pulling out just one of those attachments on your “swiss army knife” and offering some valuable information or advice relating to just one aspect of your business. Another day, your blog post can do the same with a different "attachment".

 For instance, a recent issue of Mental Floss Magazine (I highly recommend this publication as a business blog content idea generator) talks about dogs.  First, there’s a main story, “How Seeing Eye Dogs Found Their Way to America. But there are also smaller articles about what breed of dog is

  • Most likely to win a show
  • Most likely to stay healthy
  • Most unbeatable

Each vignette includes interesting statistics, history, and facts about the breed.

In blogging content terms, what type of target reader might be interested in each of these offerings about dogs?  Well, history buffs (the part about the seeing eye dogs coming to the U.S.).  Dog lovers.  Dog breeders.  Dog obedience trainers.  People who work for organizations serving the blind. Pet store owners.  Vets.


One over-arching topic, something to satisfy each market segment. That’s the beauty of blogging as a marketing tool – you can have different posts for different folks!
 

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Business Blogging on Principle and by Choice

There’s a certain six-word motto I keep hearing on the radio, and for some reason I’ve found it really hard to get those six words out of my mind:    “Skilled on principle; union by choice”

(That motto, I learned, belongs to the millwrights' union, a field I know next to nothing about. Still, I found those words very thought-provoking and inspiring. And, since our mission at Say It For You is crafting messages that match service and product providers with buyers, I’m constantly on the alert for examples of powerful word combinations.

The first three words of the millwright motto accomplish exactly what the opening lines of any SEO marketing blog should set out to do. In assuring online readers they’ve come to the right place, it’s crucial to convey that, at this business or practice, we are “skilled on principle”.  In other words, we know how to do, and with excellence, precisely what you need done.  Here at this business, we have precisely the products and services you need, and we’ve chosen to be in this business and no other.

Once that reassurance and connection has been established with the searchers, the blog content writers must continue on to make the “union by choice” point. Just who are the owners of this business or practice and what are the principles by which they’ve chosen to operate?The best website content and the best blogs give readers insight into a company’s core beliefs in addition to information about products and services that company offers.

We provide business blogging assistance, but no matter who’s doing the writing of the business blog content, the end result has to express the brand in terms of the people behind the brand. What have been those people’s choices?
 

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White-boarding Through Blogs

Not only does he regularly use a whiteboard, admits business coach Jack Kleymeyer, he’s used one for more than twenty years.

As a “coach” in my own right (I offer training in business blog writing), I thought Kleymeyer’s list of white-boarding “plusses” apply to us as Indiana blog copy writers and to the business owners and professional services people we write for.

Friend Jack K. had learned the art of white-boarding from consultant Tim Honsey, he explains.  Like all good ideas, the technique deserves touting, so here goes:

Through using a white board, you can see the bigger picture.
At first glance it might appear that employing a professional writer might take away from the special authenticity blogs have. Mikal Belicove, blog strategist, dismisses that idea.  A professional ghost blogger, he explains, adds a lot more to the mix than just labor, providing insight and clarity.  Often, we freelance blog content writers function as the “white board” for business owners and professional practitioners who use us for business blogging help, helping them see the bigger picture.

You can see connections you might not otherwise see.
Sometimes Indianapolis blog content writers fall into the trap of thinking that every word they write has to be directly about their business' products and services. If we keep a very narrow focus in our blog, it won't be long before we run out of new things to say. But, by relating what we do to other things, especially when that connection is an unexpected one, we engage readers' curiosity. Meanwhile, we’re providing valuable and interesting information that can offer readers a broader perspective on our own topic.

The only advantage on Kleymeyers’s why-whiteboard list that I believe might NOT apply to writing business blog content is #5: “You are able to remove emotion from the equation.”
When I'm offering business blogging assistance, I emphasize that the best website content – and the best corporate blogs – give online readers a feel for the corporate culture and some of the owners’ core beliefs about their industry and the way they want to serve their customers. The most powerful and effective Calls to Action are laden with emotion.  "Today everyone – whether they know it or not – is in the emotional transportation business," says Peter Guber, author of the new book Tell to Win.
 

Are you white-boarding in your blog?
 

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