Expert, Serious, and Real Blogging for Business

Stuck in traffic behind a Bob Block truck, I  reflected that there was much for Indianapolis blog writers to learn from the simple, six-word message on the vehicle:

  • Expert advice
     
  • Serious equipment
     
  • Real results

As a corporate blogging trainer, one question I’m asked most often has to do with blog post length. In an earlier Say It For You post, I quoted Charles of netbulders.org, who looks at blog title length and content as equally important. 

But before considering word count in corporate blogging for business, I think blog content writers need to focus.  The Bob Block truck signage provides a perfect model, exemplifying a business value proposition with three simple parts:

  • The owners’ expertise (“expert advice”)

Buyers want more than just products. Blog content writing can introduce readers to business owners, explaining the owners’ specialty or niche within their field, their special “philosophy” about their area of practice or their industry, and their unique approach to providing client services. 

  • The excellence of the product or service (“serious equipment”)

“You go into your local store to buy something and all you can see are products on the shelf with names and prices.  There is nobody to talk to and no other information available, just products on shelves and prices.  Today, that’s what a business is without an accompanying blog.” says Nick Semon of Insulation Stop.

  • What’s in it for the customer (“real results”)

Your business blog writing must give online searchers a “feel” for the desired outcomes of using your products and services.

Not sure you’re ready to tackle the writing of an SEO marketing blog for your business or practice?  Start by composing a six-word signage ad for your business or practice, modeled after the Bob Block truck.

The interesting thing I’ve found over the years of blog writing for business is that the very exercise of thinking through the themes and the ideas for a blog helps train the business owner or practitioner to articulate those ideas when they’re talking to their customers!  At Say It For You, we call this” the “training benefit” of corporate blogging.

Content writing for business IS my business. But, now, getting the message condensed into six words?  That poses a challenge even for this professional ghost blogger!
 

 

 

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Business Blogging to the Tune of a Single Powerful Idea

 What do architectural monuments have to do with blog content writing for business?  A lot, I learned from an article by Paul Goldberger in Vanity Fair.

Two of Dwight D. Eisenhower’s granddaughters and noted architect Frank Gehry have very different ideas, it seems, about the best way to design a Washington, D.C. memorial to Ike.

As a corporate blogging trainer, I was very interested in the question posed by Goldberger:

                     Does the government have the right to build a memorial to
                           anyone’s grandfather that is not to the heirs’ taste?

Of course, when it comes to professional ghost bloggers, the answer to a parallel question would be an emphatic “No!”   After all, ghost bloggers are “professionals who work hard to deliver the company voice and value through their writing,” as social media maven Jason Falls explains

The emphasis, though, has to be on the company voice. Indianapolis blog writers, I teach, must be able to “hear double”, picking up on not only what clients want to say, but on each client’s unique style of expression.  The goal, I explain to new Say It For You clients, either business owners or professional practitioners, is to speak YOUR message, in YOUR voice, to YOUR potential customers.  “A good ghost blogger, I like to add, should be neither seen nor heard.”

According to author Paul Goldenberger, architect Frank Gehry works very hard not to impose his own “voice” on the assignment, instead talking to client, colleagues, and friends to gain insights before creating the design for any monument. In similar fashion, those of us who provide business blogging services must interact with our clients, their employees, their web administrators, and their customers, to achieve the right “feel” for their SEO marketing blog.

“For all that the war over the Eisenhower Memorial has been cast as a battle between modernism and traditional design,” posits Goldenberg, “it’s really not that at all. The greatest memorials, whatever their architectural style, have conveyed a single, powerful idea with absolute clarity.”

Here, too, there’s a lesson for corporate blog writing. Smaller and lighter in scale, much more flexible than the more permanent content on the typical corporate website, blogs should focus on one idea per post.That could include busting one myth, offering one testimonial from a user, describing one special application for your product, citing one common problem your product or service helps solved, or relating facts about one new development in your industry.

Blog posts tend to be more effective when they focus on a single, powerful idea!


 

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Business Bloggers Need Clip Files

 What do you do when you open your business or launch a new product? Send out a press kit, of course, is the advice of the Trestrail Marketing Group.

Since each of our Say It For You business blog content writers becomes part of one or more  clients’ marketing teams, we often take on the assignment of composing articles and press releases.

Al Trestrail lists items that can be included in press kits:

  • Company logo and fact sheet
  • Product fact sheets
  • Company background
  • Press release
  • Contact information
  • Brief mission statement

As a corporate blogging trainer, I particularly liked Trestrail’s advice about keeping “clip files”. “Make someone in your office responsible for collecting and maintaining articles written about your company…Monitor the press for mentions of your firm,” he adds.

Many of us who provide business blogging assistance keep “idea folders”. Those folders could be actual paper folders in which newspaper and magazine clippings are collected, or they could take the form of little notebooks to carry around, or even digital files on phones or tablets. For business owners or professional practitioners, as well as for those who offer business blogging help, The Folder isn’t so much for handing out at trade shows or mailing to reporters – it’s for "reading around" and "learning around" in order to keep blog post content fresh and engaging.

“Good ideas are crucial to the success of freelance writers and all creative types. But you have to do more than generate good ideas: you have to get those ideas out of your brain and into some system to save them. Only then can you evaluate those ideas and pick the best for implementation,” says blogger John Soares. “The best way to have a good idea? Have lots of ideas,” he advises.

At Say It For You, we agree!
 

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Blog Content Writers as SME’s

“You do not want to be a product or service in search of a need,” warns Jack Kwicien in Employee Benefit Advisor. So, what DO we want to be?” blog content writers in Indianapolis might ask.  “You want to address a critical need and be perceived as subject matter experts,” explains Kwicien.

According to About.Com, “a Subject Matter Expert is an individual who understands a business process or area well enough to answer questions from people in other groups who are trying to help.” Actually, the term SME (pronounced “smee”) is not new to me: When I was a developmental editor for Pearson Education, the course writers would turn to the SME’s for specialized knowledge to put into student textbooks..

I can see Kwicien’s advice being helpful not only to employee benefits providers, but to business blog writers in Indianapolis. The Think eBiz Blog agrees. “The blog should not be sales oriented…This follows the business networking notion of give and give….Provide good useful information and establish trust and credibility – sales will follow,” Think eBiz Blog concludes.

In corporate blogging training sessions, the part about providing good, useful information is one important lesson I need to get across to newbie blog content writers. I keep coming back to the idea that business blog writing should be conversational and informational, not sales-y. The fact is, readers understand you’re writing for business purposes. In fact, the reason those readers found your site in the first place is that what you sell or what you do is a good match for their needs.

Kwicien’s advice can be of great business blogging assistance.  You want to be perceived as a subject matter expert offering usable information and insights. Remember that in corporate blogging for business, the blog content itself constitutes a Call to Action!  Once readers feel assured that you know your stuff and that you care about offering good information and good service, they might be ready to take action before they even read all the way into the blog post!

In blogging for business, to work on making sales, work on being SME’s!

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Putting a Spin on It in Blog Content Writing for Business

Business blog posts are multi-purpose tools. One use of corporate blog content writing is putting your own “spin” on any messages the public might be receiving about your industry – or about you – from competitors or critics. Blogs are a way for business owners to exercise control over any negative perceptions and a tool for correcting any inaccurate press statements.

In this year’s highly charged political climate, of course, “spin” is something we’ve come to expect.  In fact, we’re subjected to an overload of “spin”, which might be the reason we feel such distrust about politicians’ messages. Since, as a corporate blogging trainer, I help business owners and professional practitioners craft their messages, it’s important that what we convey  to their clients and customers (and to the online searchers who are their prospects) goes towards alleviating mistrust and creating confidence, not eroding it..

Remember, I teach in corporate blogging training sessions, a blog is not an ad. You’re providing information with a particular “slant” or “twist” that showcases your expertise in your field or the special qualities of your product.

A joke from China illustrates “spin” at its most exaggerated:

  A chess player who thought highly of his own skill once lost
                        three games in a row.  The next day, a friend asked him how
                        the games had turned out. “I didn’t win the first game,” the
                        chess player replied, “and my opponent didn’t lose the second.”
                        “As for the third game, I asked him to agree to draw, but he
                        wouldn’t.”  

How do you exercise journalistic control through business blogging? It’s a matter of timing. Even the best-designed websites are rarely flexible enough to allow day-to-day, even hour-by-hour updating. With blog posts, businesses have the ability to put out the news about themselves – now, and with their own slant on it!

And (to put a professional ghost blogger’s “spin” on that) many business owners with little time to manage social media and to create content, can, through hiring a blogging professional, be assured of presenting their own perspective on events.

Kyle Lacy explains that it's actually not possible to control the way people choose to interpret your message. But by remaining alert and involved, you can exercise damage control by taking the conversation offline with individual customers and by directly confronting whatever is happening.

Blogging for business, of course, has an important corollary benefit when it comes to controlling the message: material that is both recent and frequently posted is more likely to be indexed by search engines and help the business "get found"!

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