Fire and Jello in Your Business Blog

An “ice page”, I learned, is a web page on which the primary content has a fixed width, usually set to the left side of the window. (More flexible settings are called “jello” or “liquid”.)

Interesting. Since I train blog content writers in Indianapolis, I immediately realized that “ice” in blog writing can be a time-saving device.  After all, the primary excuse business owners use to explain why their corporate blogs have fallen into a state of disrepair (or been outright abandoned) is lack of time.

While up until a few days ago I wasn’t familiar with the term “ice page”, I am familiar with the general concept.  In fact, when company owners or professional practitioners (or the professional ghost bloggers they’ve employed to help them) express doubts about their ability to keep generating new blog content over extended periods of time, I have been introducing them to an “ice” concept which I call the leitmotif.

Effective blog posts for any company, professional practice, or organization can be planned around key themes.  (Leitmotifs are the recurring musical phrases that connect the different movements of a symphony, for example.) Those themes, like “ice pages”, are fixed ideas that form the basis for blog posts.  But around those pieces of “ice”, blogging for business means filling in new details, examples, and illustrations (the “jello” and “liquid” elements that bring variety and freshness to individual posts).

That’s why, at Say It For You corporate blogging training sessions, our discussions are not about ways to continually find brand-new ideas, but on building “e.g.’s” and i.e.’s around the business’ or the practice’s core themes.

A teacher for many years, I know that every lesson needs to be offered in a variety of formats, because students have different learning styles.  Blog writing services need to incorporate the same principle – the basic messages remain the same, but since online readers have different tastes and needs and learning styles, SEO marketing blogs must offer a variety of styles and material. 

With well-defined “ice” content as the core around which that “jello” is created, that otherwise formidable task becomes a whole lot easier for blog content writers!

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Using Company Manners in Your Company Business Blog

“We use our inside voices at school,” I overheard one kindergarten teacher saying in a well-modulated tone, in sharp contrast to her students’ shouts.

Blogger Daniel Scocco (“Skellie”) offers similar advice in “10 Principles of Successful Business Blogging”: “When you take a business-related call with a client….do you use slang, swear, or are you otherwise impolite?” he asks, reminding us blog content writers to think of our writing as an extension of our professional “voice”.

Two more Skellie principles relate to bloggers in terms of use of company manners as well:

 

  • Be personal (that helps establish you has someone clients can relate to)
     
  • But don’t be too personal, he cautions, getting into family matters, relationships, stresses, etc.  In other words keep your tone positive, minding those “company manners”.

In Say It For You corporate blogging training sessions, I recommend just that sort of “high road” approach to business blog content writing. Yet, while Skellie tells bloggers to “keep politics, morality, and controversy out of your business blogging”, I encourage business owners and professional practitioners to use their business blog to reveal their core values and corporate culture.  That may mean coming down strongly on one side of an issue, to be sure. Fact is, people want to do business with real people who have real passion concerning their work. 

Think of the most highly skilled corporate blogging for business  as truth-telling with an “inside voice”!

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Blogging for Business With the Rule of Three

Years ago, at a National Speakers Association meeting, I remember being taught to create a “one-sentence speech”

The idea was that anyone who’d been in the audience should come away being able to summarize in one line what I’d said; otherwise, my speech would not have been well-constructed.  Today, as a professional ghost blogger and corporate blogging trainer in Indianapolis, I apply that same “one-sentence” rule to business blog writing.

A second step, useful in both speech preparation and blogging for business, is to apply the Rule of Three.  I first heard of the Rule of Three at Toastmasters, but came across it again today in a SpeakingResource blog post. With each blog post focused on one main idea, freelance blog writers would use three points to illustrate and to expand on that idea.

Daniel Janssen of Speaking Resources suggests one possible arrangement:
 
1. An anecdote
2. Some statistics or facts
3. A personal experience

Blog content writers for a professional practice, for example, might describe three benefits readers could derive by availing themselves of that practitioner’s services.

Or in blogging for a business that sells three different versions of a given product, each of the three paragraphs might describe which situation would be best matched with each version of the product, (A company that sells a hair product with different formulas for curly hair, frizzy, or fine hair, for example, might devote a paragraph to each type).

The same concept holds true for Sapeurs in the Congo, who “wear designer clothes and serve as ambassadors for moral conduct, proper etiquette and peace” and who have very strict fashion rules, including a dictate that the perfect ensemble may contain no more than three colors.
 

From fashion to speechifying to corporate blogging – stick to the One-Sentence Speech and the Rule of Three!


 

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Blog Writing Alchemy Can Turn Business Mistakes Into Gold

In real life, chances for real “do-overs” tend to be few and far between.  Hopefully, we learn enough from our most terrible mistakes to avoid repeating them – at least not repeating them in exactly the same way.

A recent issue of Mental Floss (a never-failing idea source for me as a professional ghost blogger) related the story of one of the biggest corporate bloopers of all time – VISA.

Before 1958, credit cards had to be paid in full each month.  As Bank of America prepared to launch the first-ever revolving-line credit cards, the company asked each of its Los Angeles bank branch managers to prepare a list of customers who should definitely NOT be issued revolving lines of credit.

Uh-oh…the BankAmericards were issued only to that very group of “no-no” customers! The result – in the first few months of the program, there was a 22% delinquency rate on the new cards, and BofA lost a whopping $20 million in its first year.  Meanwhile, a PR fiasco ensued, with clergy and the press criticizing the company for fostering an “immoral” credit-based economy.

As readers of this Say It For You blog already know, the story of revolving-credit cards continues with a spectacular turnaround, with Bank of America straightening out the problems and changing the name of the card to VISA.

So, what’s my point in calling attention to this business tale gone bad, then great, in discussing SEO marketing blogs? One very important function corporate blog posts can serve is damage control.

As a reader, I enjoyed learning the BofA snafu story because that failure has turned into such a success.  I teach freelance blog writers in Indianapolis to include stories of their clients’ past mistakes and failures. Such stories have a humanizing effect, engaging readers and creating feelings of empathy and admiration for the business owners or professional practitioners who overcame not only adversity, but the effects of their own mistakes!

What’s more, business blogging help can turn out to help with customer relations.  When customers’ complaints and concerns are recognized and dealt with “in front of other people” (in blog posts), it gives the “apology” or the “remediation measure” more weight. In fact, in corporate blogging training sessions, I remind Indianapolis blog writers to “hunt” for stories of struggle and mistakes made in the early years of a business or practice!

Remember the old alchemists who turned junk metal into gold?  When it comes to blogging for business, mistakes and struggles can be “golden” content for blog posts!

 

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To Have Great Bloggers, You Must Have Great Readers, Too!

Long before corporate blog writing became the centerpiece for conveying a business’ message to potential customers, none other than poet Walt Whitman understood the importance of connectivity in SEO marketing blogs.

“To have great poets,” Whitman asserted, “there must be great audiences, too.”

As I consistently stress when offering business blogging assistance, blog are not only for reading, but for acting, reacting, and interacting. In other words, in the world of corporate blog writing, it’s not enough to be a “poet”.  You have to have readers.  “Your personal brand visibility is made up of your search engine ranking and how many eyeballs physically see your content each day,” explains Chad Levitt (quoted on P. 150 of Branding Yourself).

Great audiences, though, must bring more than just their eyeballs to our clients’ websites, as we Indianapolis freelance bloggers know, and being “influential” online means a whole lot more than being found.  Blogging for business has to mean business, which means “having the ability to push your followers and friends to action”, as Levitt explains, and that action needs to be in accordance with the business’ personal branding plan.

There’s more than one reason for using the blog writing process to build great readership:

Backlinks – The more links pointing back to a blog, the more importance search engines will attribute to that blog.  “Blogging is about community.  Don’t expect people to read your blog if you aren’t reading and commenting on theirs,” tweets @Justheather.  So right – leaving comments on other people’s blogs and writing about those other people will, sooner or later, Heather suggests, get them to write to and about you.

Richer content – The lesson I try hardest to impart in corporate blogging training sessions is: “The more you know, the more you can blog about”.  Business content writing in blogs is the result of a lots of reading and listening on the part of the blogger.


Decades ago, poet Walt Whitman knew that a key element in effective poetry writing was the cultivation of great audiences to enjoy that poetry.  The right kind of readers – (those with an interest in your topic who value your products and services and are willing to pay for them), are the “great blog audiences” every business owner and professional practitioner wants to attract!

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