Two “Stop-Its” for Your Business Blog

stop gestureSometimes knowing what not to include in your business blog writing makes you a better blog content writer.  I was thinking about that the other day while reading an article in Advisor Today (a journal for financial planners) called "How to Discuss the Work of Other Advisors."

To me, it seems the advice in that journal article applies to corporate blogging training. Here’s why: It’s almost axiomatic that, in writing for business, we want to clarify the ways we stand out from the competition, and we also write with search engine optimization in mind. But, as Advisor Today reminds us, "Golden Rule" ethics dictate that we say only those kinds of things about specific competitors that we’d want them saying about us! The article’s author, Frank Beardon, puts it this way: "What can I say that is truthful and helpful?"

In offering business blogging assistance, therefore, the first "Stop-it!" I need to teach is "Stop putting down the competition!" So how, then, can you get the point across that readers should want to choose you your expertise, your products and services? It’s simple: the high road in marketing strategy and tactics development is what Bing Crosby used to croon, "Accentuate the positive…latch on to the affirmative."

Here are a couple of examples of what I mean:

  • Some dry cleaners are in the practice of ______, but at ABC, we believe _______ is best."
     
  • Some cosmetic surgeons pack the nose after a rhinoplasty, but, at XYZ clinic, we ____…

    You’re saying what your competitors do, and then going on to say why you do things the way you do.

Want business blogging help? "Stop closing", advises yet another Advisor Today article, this one by Annette Bau. Certified Financial Planner Bau notes that too many financial advisors focus on selling products instead of helping their prospects achieve goals.

"Stop-it!" #2 is something I emphasize as a freelance SEO copywriter, as well as in corporate blogging training sessions . Hard-selling doesn’t work, and it certainly doesn’t work in writing for business.  Use your blog to demonstrate knowledge, focusing on topics your target customers care about.

Bashing the competition in business blog writing?  Putting on the hard-sell as a blog content writer?  Stop it!

 

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Intent vs. Reach in Your Business Blog

hands reachingIn the financial industry, they talk about the power of OPM (other people’s money). As a professional ghost blogger offering business blogging assistance, I talk about staying up on trends through OPB (other people’s blogs).  Just the other day, I read a really interesting post from Steele Marketing Concepts called “Intent vs. Reach”. I thought the points made in that article were highly relevant for business blog writing.

“The goal with most advertising and promotion has always been the greater the reach of my message, the higher the odds it will connect with someone who is interested in buying my product,” the article starts out.  My translation: The more bread you cast on the proverbial waters,  the more likely you’ll see some ROI (return on invested effort).  Spot on, Steele Marketing; in discussing blog marketing strategy and tactics development with clients, I mention the power of frequency in business blog writing. In other words, when it comes to search engine optimization and getting indexed, more is better. 

Steele Marketing makes the point that social media have the greatest reach and the highest level of buyer intent.  Therefore, “not using online marketing tools tied to your website and other media means you are missing out on those buyers with the greatest intent to buy.”

This is the essential point that drives my work in providing blog writing services as well as corporate blogging training. Potentially, your reach through business blog writing is enormous – the entire blogosphere is the oyster for business owners! But even more important, I explain to new business owner clients, the people most likely to find their way to your blog are those already interested in what you do, what you know about, and what you sell – in other words, those with at least the potential intent to buy! In fact, as a freelance SEO copywriter, I write for, and to, already delineated target readers, the ones who have needs my client’s business is in a position to satisfy.

“I believe the implications are clear,” concludes Steele. “…if you are not already doing some level of email marketing, social media, and website optimization, is to get started.” As a ghost blogger offering corporate blog training, all I have to say is “Amen!”

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Curiosity May Have Killed the Cat, But it Can Intrigue the Customer in Your Business Blog

curious catI have a theory about human curiosity that I think tests out in corporate blogging:  Our curiosity is at its most intense when it concerns testing our own limits.

Yes, readers like juicy gossip tidbits about sports and movie stars.

Yes, readers have interest in how stuff works in the world and how things came to be.

And, yes, (as I always stress in corporate blogging training sessions), by definition of their having found your blog, readers have an interest in your field.

But (or so my theory goes, anyway), readers are most curious about themselves, how they “work” and the limits of their own knowledge and their own physical capabilities. I believe that’s why magazine “quizzes” are so hard to resist.

Leafing through an issue of WebMD Guide while waiting my turn for a flu shot, I just couldn’t resist taking the challenge: “Take this quiz to see how much you know about cholesterol”. There followed a four-question True/False quiz, with the answers given at the bottom of the page. Granted, I was a “captive audience” at that point – I hadn’t brought along my Sudoku book and there weren’t a whole lot of reading choices around. Still, I just had to see if I knew the answers to those four questions (I got three out of four. – wasn’t aware there’s not an iota of cholesterol in peanut butter, because dietary cholesterol comes only from animal products.)

So, what happened here was I learned a valuable fact about cholesterol.  But I also learned something I can use in business blog writing and in offering business blogging assistance. The thing is – I probably wouldn’t have read through an article about cholesterol. At least for that morning, cholesterol wasn’t near the top of my radar screen. But curiosity about whether I would pass the four-question test apparently was.

As a professional ghost blogger and blog content trainer, I’m going to issue this challenge to you:

Can you compose a blog post with a four-question quiz relating to what you sell, what you know how to do, or to your unique slant on your own industry? Could you, not every time, but every once in a while, tap into that perverse curiosity I think all your readers have about how much they know? And who knows? That little test might just help in search engine optimization for your business blog!

And, sure, since my company Say It For You, provides blog writing services, I’ll rise to my own challenge.  Look for a four-question quiz about business blogging in an upcoming business blog post!

 

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Blue Moon Business Blogging

blue moonOne good rule to keep in mind when blogging for business is to provide information that’s actionable. After all, isn’t the whole idea behind all the effort to provide relevant, frequent action to win friends and customers?
 
Like all rules, even good ones, though, it’s meant to be broken every once in awhile. Sometimes, if the facts you present in your blog are intrinsically interesting, even if they are things that are actionable by readers right then, it may be worth including them. For fun. To add variety. To demonstrate your own curiosity and knowledge in your field.

And, speaking of including fascinating, if not immediate actionable, material in your blog at least once in a blue moon, what’s the origin of that expression “Once in a blue moon”?

Lunar mechanics may not seem related at all to what you do or what you have to sell in your business, but everybody can relate to the expression “once in a blue moon.” Just the other day an acquaintance remarked on the fact that my Say It For You professional ghost blogging business address starts with the number 1313, saying it’s fitting for a ghost to be situated at such a location!

Here’s the scoop: In most years, there will be one full moon per month, three times for each season of the year. Seven times every nineteen years, though, there comes a year when there are thirteen full moons during the year. According to the now-defunct Maine Farmers’ Almanac, “this was considered a very unfortunate (hence “blue”) circumstance, especially by the monks who had charge of the calendar…..it upset the regular arrangement of church festivals.”

What’s more, we learn, in each season, the first full moon was called “early”, the second “midsummer” (or midwinter, midspring, or midfall), with the third being called “late”.  So as not to upset this system, a different term needed to be found for the “extra” moon, so they chose “blue moon”.

This type of “so-now-you-know!” material can add interest and variety to business blogs. Yet, in order to make the details relevant to the corporate blog “mission”, as I teach in my blog content training sessions, It’s a good idea to establish a tie-in to your own topic.

  • Landscaping company – using blue formula to enhance the look of ponds
     
  • Dry cleaners or laundry appliance company – bluing white garments
     
  • Pet care company – whitening dulled hair on a pet with bluing
     
  • Lighting company – The wave lengths of different colored lights and which colors of light are most appropriate for different uses
     
  • Electronics store – Blu-ray technology

But, since frequency is one of the criteria for winning search, please – don’t blog just once in a blue moon!



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Your Business Blog Can Be That Guy

that guyA favorite blogger friend, Michael Reynolds, posted a wonderful piece titled “That Guy”.

“Ever notice how many organizations have ‘that guy’ (or gal) who is the go-to person and is the one that people look to for competent help and support?” asks Reynolds. “No matter what the proper chain of command is for a company, customers will learn who ‘that guy’ is and will always call him directly even if he is not the person who is supposed to handle every issue.” 

How “on point” is that for blogging! I thought, reading that blog post. First of all, whoever that person is in any company, he or she has to be that firm’s best marketing tool for repeat business.  And what I think the reason is – in our age of automation, people want to talk to people, particularly people who can “get that done”.

That’s true, I learned, even if those company people aren’t “real”.  Awhile back, I based one of my own Say It For You posts on an article in Benefit Advisors Magazine.  When large employers used digital “avatars”, Pixar-like images to respond to employees’ online typed in questions about their health benefits, the percentage of employees using the site increased dramatically as compared with the old system of having the searcher read a list of benefit descriptions and then check boxes to select options.

Keep in mind, now, your corporate blog is probably meant to help you be introduced to strangers, people who are not your employees and who are only potentially your customers and clients.  These prospects not only have no idea who the go-to guy or gal in your company is, they’re not even sure you have such a person available should they decided to begin doing business with you!

That’s exactly the challenge blogging is equipped to handle. Your corporate blog posts must be designed to elicit an “Aaah” sigh of relief.  I’ve come to the right place.  If I choose to deal with this company, they will follow through. They will keep their promises. They will make sure things go right for me.

The whole tone of blog posts has to be welcoming and reassuring: We know what we’re doing around here.  Rest assured, we’ll listen to your needs and you’ll be taken care of.

Your business blog had better be “that guy”! 


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