Business Blogging to Appeal to Readers’ Better Nature

giving charityAs a ghost blogger offering business blogging training, I think the Secret Society for Creative Philanthropy may be onto something when it comes to corporate blog writing.

Five years ago, Courtney Martin handed each of nine friends $100, directing them to use the money for creative acts of kindness.  Since then, explains Mental Floss Magazine, "the idea of small-scale creative giving has captured the imagination of do-gooders around the country," adding that the Secret Society now has chapters in New York, California, and Georgia.

In many SEO marketing blogs, the content focuses on appealing to consumers’ fear or greed.  The message is often geared towards highlighting a problem, creating enough fear about that problem that readers will be moved to do something about that fear – now! The other frequently used approach is an appeal to greed, telling readers about all the wonderful benefits they can gain by taking action.

Learning about the Secret Society of Creative Philanthropy made me wonder if blog content writers shouldn’t be using Calls to Action to appeal to readers’ higher instincts as well as their need to avoid pain and gain comfort. In fact, marketing blogger Michael Masterson calls fear and greed "two overrated emotions". 

Fear appeals don’t work in the long run, says Masterson, unless you follow fear with hope of some kind. Greed-based promotions attract the wrong sort of customer, he adds. Buyers don’t like to think of themselves as greedy; they want to be successful and to feel good – about their choices of product, services, and providers.

The bottom line in all this, I believe, is that corporate blogging for business has to be part of a company’s overall marketing strategy and tactics development. Put another way, every word that appears in a business’ blog – including the Calls to Action – must be consistent with the company branding and corporate identity.

The popularity of the Secret Society for Creative Philanthropy seems to be tied to the anonymity of the giver.  In providing business blogging help, though, the "secret" I’d share is that, to appeal to a better kind of customer – the kind that buys for the right reasons and then remains loyal – Calls to Action (both the implied CTA’s in the blog content itself and the Call to Action "buttons) should appeal to readers’ better nature.

 

 

 

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Help ‘Em Get Your Business Writing Out of the Package

"Frustrate me at your peril!" is the unspoken message from online searchers to blog vaultcontent writers and web designers. It’s a message I find bears repeating to business owners who use my business blogging services as part of company marketing.

Sure, as a freelance SEO copywriter, I create blog posts with an eye to making them readable, informative, and engaging.  But, whether I’m the author or providing training to others in corporate blog writing, the writing itself and the page on which the blog content writer’s work appears both need to be "easy to open", in other words, navigable.

The December 20-26 issue of the Indianapolis Business Journal drove home this very point in an editorial cartoon: "It’s not that I don’t like the product," explains the harried lady returning a gadget at a merchant’s "Returns" window. "I can’t get it out of the package!"

A fact of life in corporate blog writing is that a search engine’s delivering a potential customer to the "door" of your blog guarantees absolutely nothing – if that reader suffers inconvenience at your hands. Pay attention to these possible "My bad" pitfalls:

  • Poor match between the SEO marketing blog post title and the content of the first paragraph of the blog post itself.
  • Difficult to find – and harder to follow – Calls to Action in the post or on the blog page.
  • Links that lead nowhere.

Remember, online readers don’t need to come to a "Returns" window.  If it isn’t convenient for them to "get the package open" (to get the information they came to find out of your corporate blog content), then to follow the "map" to take the next step – they’ll click away, leaving you with a half-opened package and tears of frustration in your eyes!



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Governor-Style Business Blogging – From Consensus to Call-to-Action

Governor DanielsWhile you’ve got more like 30 seconds than the 30 minutes allotted to Governor Mitch Daniels’ State of the State address last week, Daniels’ consensus-to-call-to-action makes a lot of sense in corporate blogging for business.

One aspect of the speech that really stood out for me as a blog content writer and a trainer in business blog writing is that Daniels started with some experiences he’d shared with his audience:

"For us" (notice how the ‘us’ implies he’s on the same side as his listeners, exactly what any SEO marketing blog needs to do in each post) "sports fans, recent times have brought a frustrating string of ‘almosts’ ". 

Daniels goes on to relive three experiences with us in the audience:

  • At 60, Tom Watson almost won the British Open.
     
  • The Colts almost won the Super Bowl.
     
  • Little Butler almost won a national basketball championship.

(Start by establishing common ground.  Your readers have come to exactly the right place for the information, products, and services they need, because you understand their needs.)

Daniels then makes clear what will be lost if his listeners don’t take action.

"One thing is certain.  The rest of the world will not wait on us.  Other nations, and other states, are forging ahead with the kind of reforms I have proposed here…."

(In writing for business, one goal is to make clear what opportunities will be lost if readers don’t respond – and in timely fashion   to your Calls to Action.)

Daniels very effectively repeats the words "wait" and "waiting" to emphasize the main theme of the speech – we need to take action now.

"Our children are waiting.  Our fellow citizens are waiting.  History is waiting…Your’e going to do great things.  I can’t wait"I

In corporate blogging training, I recommend a powerful closing line for each post to "cement" the theme of the blog post in readers’ minds and incite them to action. The implication is "You can’t wait!"

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Verbifying Your Business Through Corporate Blogging

dictionary 1One aspect of linguistics could prove important to every blog content writer – verbification.

When, back in 2006, Merriam Webster added the verb "google" (spelled with a small "g") to its dictionary, defining it as ‘a transitive verb meaning to use the Google search engine to obtain information", that was an example of verbificatiion.

As a professional offering business blogging services, I can see that verbification might be viewed as a negative . Google executives, for example, may have worried that verbifying their company name might turn their search engine process into aspirin (News.cnet.com reminds us that Bayer literally lost Aspirin as a U.S. trademark in 1921 when the term "aspirin" turned into a generic term.)

Blogger Grammar Girl doesn’t object to verbification of the word Taser, because "saying tasingsomeone was ‘tased’ allows reporters to writer clearer sentences." In offering business blogging help, I’d say the same holds true in writing for business – more verbs makes for more dynamic blog content.

Especially for smaller companies, I wonder if achieving verbification of the business brand should be an actual goal of a blog marketing strategy.  As Bits.blogs.nytimes points out, "There is a strong positive marketing value from verbing, because verbs connote activity and excitement." Aren’t activity and excitement the main two results of successful corporate blog writing?

Here’s a corporate blog writing verbification challenge for you:

What noun can your business turn into a verb by introducing it,
then repeating it frequently in blog posts, emails, tweets, and promotions?

Just off the top of my head, what about "blogcasting"?

 

 

 

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More Ways to Win People Over in Your Business Blog

shaking handsReal Simple Magazine‘s Amanda Armstrong observed that "getting someone to really listen is no small feat." Last week, in my Say It For You blog post, I demonstrated how two of the author’s five suggestions for winning people over might apply to corporate blog writing: Puncture your ego." and Don’t be needy." Today, by way of offering more business blogging assistance, I want to apply Armstrong’s remaining three tips.

3.  "Tell someone (nicely) what she has to lose. Although most folks say they want to hear what they can gain by taking your advice, they’re actually more influenced by what they have to lose by not heeding it," says Armstrong.

In offering business blogging assistance, I reassure owners that addressing problems and misinformation in their blog posts shines light on their special expertise and on their particular slant on the work they do. At the same time, readers don’t like to be "made wrong" by having their assertions challenged directly.  So," telling them nicely" about the opportunities they might miss is very good advice in using blogs to introduce prospects to your unique corporate identity. 

4. "Throw a curveball in conversation.  Going on a tangent – as long as it’s one you know the other person will be interested in – really works."

As a freelance SEO copywriter, one insight I’ve gained is that engaging readers’ interest by including in your blog posts facts that are only loosely related to your industry is a fine marketing strategy, if those facts are intrinsically interesting, and if they add "fun" to your blog. In other words, not every sentence you use in writing for business has to be actionable – it can be a "curveball"!.

5. "Reiterate the other person’s argument. Even if he’s reluctant to concede the point, he’ll appreciate the fact that you listened to him in the first place."

I think this tip applies to blogging for business in two ways:

  • Handling negative comments posted to your business blog – summarize the "complaint" or "contradiction" before responding to it, either as a direct return comment or in a later blog post.
  • In business blogging training sessions, I advise business owners to avoid "putting down" the competition. Instead, I teach, accentuate the positive:  Some dry cleaners………  At ABC, we believe…….is best."

Getting people to really listen may be no small feat, as Amanda Armstrong points out.  Getting found online though an SEO marketing blog’s no small feat, either, as I have learned over and over in providing blog writing services to dozens of companies. Just as it is for the public speakers Armstrong is addressing, for business blog writers, the challenge is finding ways to win over people.  In writing for business, that means getting online searchers to people to read the content – and then take action!

 

 

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