Guest Business Blog Post: Ways to Help You Create Impact at the Point of Interaction

Ron SukenickToday my long-time friend Ron Sukenick (Business Advisor / Relationship Strategist / Author / Connector) contributes a guest blog post about ways to create impact when meeting people through networking. In Wednesday’s post I’ll comment on how each of these tips relates to business blogging.

Contribute – Always share ideas, information and your resources when with others.
Make it a small world – Everyone you meet has something in common with you. Your job is to find out what that is.  In helping you to make it a small world, always mention the names of people, places, and things.  You’ll be amazed on how people will respond when they find that you have experienced something or know someone in common.

Take interest in others – By investing a little time in research prior to your following up of a contact you made, you’d be amazed at the impact upon your follow-up phone call.  Go to any of your favorite search engines and be amazed at what might come up for you to read.  The person you’re following up with will love that you took the time to learn more about who they are.  In exchange, they will be more open to learning more about who you are.

Link one relationship to another – The power has been, and always will be, in making the connection for others.  Do what you can to link one relationship to another.

Shorten learning curves – Learn to provide information to someone in need at that very moment the request is made.

Listen three times as much – When you speak, you learn what you know.  When you listen, you learn what they know.  Need I say anything more?

Look & comment about their business card – Quite often, people exchange business cards without even looking at them.  Comment on something you see on the card – the person in front of you will love the attention.

Be passionate about your work – Having a passion for the work you do is contagious. Learn to express yourself as if your life depended on it.

Find your reason for being – If you want to build relationships with others, it’s important that you self-reflect and strengthen the relationship with yourself.

Connect their goals to people you know – Once you determine what they’re looking to accomplish, simply make the connection with others you know who might be able to move their goals forward.  Think of this as an act of kindness.

Connect the dots – This refers to your ability to recall information that helps clarify your intention to move forward.

Take the moment and dance with it – Being in the present will always create impact with others.  Eliminate any thoughts going through your mind that do not directly relate to the conversation and to the person you’re with.

Follow up – Know that just being there is not enough.  You must have a solid system for creating a persistent presence.

The follow-up is where most people fall down.  They meet people, then do nothing with the information.  You must follow up within 48 hours or less.  With you being one of the only people following up after the recent event you attended, you’ll surely gain attention for future opportunities.

Learn more about Ron Sukenick’s work by clicking here.

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CTA’s and EIEIO’s in Business Blogs

As a business blogger and business blogging trainer, one element I’m always pigemphasizing is Calls To Action, both in the content of the blog text and on the sidebars of blog sites.

The other day, though, I found a very effective CTA posted over a Bob Evans restroom sink, urging me to sing one entire verse of “Old MacDonald Had a Farm” while washing my hands with soap. Interestingly, over the sink of Ivy Tech Community College’s 5th floor restroom there is a similar call to action, minus the "Old MacDonald".

The Ivy Tech “CTA” was certainly definitive and easy to understand:

           STOP THE SPREAD OF GERMS

  1. Wet hands
     
  2. Wash with soap for 20 seconds
     
  3. Rinse
     
  4. Dry
     
  5. Turn off water with paper towel

From a blogger’s viewpoint, there are at least three things I don’t like about this CTA.

  • Too many steps. Online readers tend to be scanners more than readers, and they’ll lose patience if the CTA isn’t hassle-free.
     
  • Too difficult. (No one’s visiting the restroom with a stopwatch to measure the 20-second duration of the hand-washing.)
     
  • Too negative and serious. No fun.

Contrast this with the Bob Evans bathroom CTA:

WASH YOUR HANDS TO THE TUNE OF OLD MACDONALD HAD A FARM!

         Old MacDonald Had a farm, e-i-e-i-o.
         And on this farm he had a pig, e-i-e-i-o
         With an oink-oink here, and an oink-oink there.
         Here an oink, there an oink, everywhere an oink-oink
         Old MacDonald had a farm, e-i-e-i-o.

As a business blogger trainer, I like this one a lot better:

  • Simple. Just two things to do, and “readers” can do them both at once.
     
  • Attention-engaging.  Incongruity of bathroom/Old MacDonald is funny and fun.
     
  • Challenging – Just how long will it take me to get through this verse?

Calls to action help potential customers contact, email, order, call, subscribe, compare prices, etc.. The simpler and the more direct the process, the greater the likelihood readers will make that all-important click.

And, if there’s some fun associated with the process, it’ll be here a click, there a click, everywhere a click, click – EIEIO!


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Business Blogger Finds More Song Titles to Keep Posts in Tune

Continuing the challenge I issued earlier this week to have business owners come up with new blog post content based on song titles, here are four more to fit my own business (which provides blog content to promote corporations’ and professional practitioners’ business). Whether they’re beginners or veterans, business bloggers often confide in me (in my capacity as either their blogging trainer or their professional ghost blogger) that they have trouble coming up with new ideas for posts.)

Since in Monday’s blog post, I selected song titles to illustrate blogging “Do’s”, positive good practices, today I’d like to focus on titles that illustrate some business blogging “don’ts.

 

  • “Somebody Done Somebody Wrong Song” (B.J. Thomas)

One possible approach to a business blog is to point out deficiencies in competitors’ services or products, showing what “they” do wrong and you, of course, do “right”. As a trainer who is part of each client’s online marketing team, I recommend taking the higher road, using the power of We . At _____ (your company name), we offer….we believe that….we value… we are always careful to…..  Accentuate the positives about YOU, rather than focusing on others’ “mistakes”.

  • “Sorry Seems to Be the Hardest Word” (Elton John)

Too many business owners shy away from blogging for fear of receiving negative comments
from readers
or having customer complaints on the blog site. True, if you don’t blog frequently, you won’t receive negative comments or complaints, but neither will you attract the attention of search engines or of readers! In fact, “getting in front” of complaints by demonstrating how you remedied a negative customer situation is probably the most positive kind of publicity you can ask for!  Don’t be afraid of showing your err-is-human side.  In fact, your blog gives you a chance to turn a “failure” into a success story.

  • “Where Do We Go From Here?” (Alicia Keys)

Calls to Action, or CTA’s, are a vital component of blogging for business. A clear, easy-to-execute “next step” enables readers to learn more, ask questions, price products and services, sign up for an RSS feed of your blog, look at your website, or even proceed immediately to your shopping cart. In an attempt to avoid being too “pushy” or too “sales-ey”, many business bloggers make the mistake of being unclear about the “So, how do I…..” readers need to know.

  • “Testify to Love” (Wynonna Judd)

Testimonials in your blog can definitely make the different between a visit and a conversion. When surveyed, as Chris Baggott of Compendium Blogware often relates, consumers confessed they want to buy from people “just like them”. Stories of satisfied customers speak louder than any ad.  However (and here’s the Don’t in the equation) unlike the usual testimonial  list of sentence fragments (…excellent product, …very high quality …etc.) use your blog post to tell the whole story – what the issue or problem was, how you worked to solve it, and why your solution worked better than what the customer had tried before.

Now, it’s your turn again.  Select song titles that illustrate important facets of your business. Or, find another unifying theme around which you can center several blog posts.  Remember, “The more frequently your content mentions the keywords and phrases that are relevant to your business, the better your chances of your site being found for those keywords or phrases.”
 

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Song Titles Can Keep Business Blogging in Tune

Whether they’re beginners or veterans, business bloggers often confide in me (in my capacity as either their blogging trainer or their professional ghost blogger) that they have trouble coming up with new ideas for posts. One technique I’m fond of suggesting is finding a unifying theme for a group of posts, then composing a week or two worth of posts with each one highlighting a different aspect of that theme.

Let’s practice.  For this week’s Say It For You blog posts, I’ve picked out a number of song titles to illustrate different aspects of my own business, which is providing blog content to promote a corporation or a professional practice. I’m going to challenge readers to pick out song titles (either from my list or from anywhere), and show why they think that song expresses some aspect of their own business!

Today I’ve selected song titles that illustrate blogging “Do’s”, positive steps and good practices for business blogging:

 

“You Gotta Sing Like You Don’t Need the Money” (Susanne Clark)

Even if your business is relatively new and still in the struggling stage, your blog posts must project an impression of confidence and success, focusing readers’ attention on your unique talents and “slant” in your field. As blogger Pamela Wilson explains, the reason children make such huge developmental strides in their first years of life is that they don’t worry about what other people think – they simply progress. On that same theme, career counselors advise dressing for the position you want, not for the one you have. Blog as if you already are where you want to be!


“This is How We Do it” (Montell Jordan)

 Use your blog post to demonstrate ways to use your products and services,         remembering  that consumers who feel fairly informed feel empowered to make buying       decisions (and therefore more comfortable making those decisions). Even as you’re offering detailed instructions, it’s perfectly OK to add why it’s worth investing in the services of a professional when specialized expertise and experience is needed.

“New York, New York” (Frank Sinatra)

Even if your company operates nationally (even globally), localizing a blog post through an anecdote, a testimonial, or a tie-in to news affecting just one city in which you do business  can help forge a connection with readers from that city. Authors Doug Karr and Chantelle Flannery point out (Corporate Blogging For Dummies) point out that local search is good for SEO, with the volume of geographic or local search continuing to rise.


Your turn.  Try to come up with a unifying theme around which to build three or four blog posts about your business. Hint: It’s OK to use song titles to keep your blog continually in tune! 

 

 

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Sustain Ability in Business Blogs

Accompanying my college freshmen mentees on a tour of the Fineline Printing Group plant the other day, I noticed a poster on the wall with a two-word headline:
SUSTAIN ABILITY.

The headline related to to the "green" initiatives undertaken by the company. (Fineline executive Phil Mikesell explained that the company offsets 100% of its electricity with wind energy.)

Interestingly, that same week a business blogging client had posed a question: "Is it legal to ‘trick" people to our blog? …Should we use topical phrases to aid our visits?"

The Google Webmasters site has something to say about "tricking users" to gain traffic: DON"T. "Don’t load pages with irrelevant keywords."  ‘Keyword stuffing’ refers to the practice of loading a page with keywords in an attempt to manipulate a site’s ranking… "This results in a negative user experience, and can harm your site’s ranking," warns Google. The recommendation: "Focus on creating useful, information-rich content that uses keywords appropriately and in context."

Reading this, I was reminded of the phrase "sustain ability". Rather than taking the easy way out, the short-term solution, Fineline Printing had opted for the longer view to help sustain their business and support their community. In many ways, the same "long-way-round-is-the-shortest-way-home" approach is true of blogging.

Momentum in the online rankings race comes from frequency of posting blogs and from building up longevity by consistently posting content on the Web over long periods of time. Down time, of course, is rare for a small business; business owners who can maintain the drill-sergeant discipline needed to increase web rankings are rarer still. The task of playing the kind of sustained game that “wins search” might fall, in many cases, to professional ghost bloggers.

Whether we’re talking about a company’s blog rankings or its environmentally "green" initiatives, there’s no quick payoff. The spoils go not to the swift and certainly not to the "tricky", but to those who have the ability to sustain a long-term, honest, effort.

 

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