Being Social is Not Just Common Courtesy, It’s Vital to Business Survival!

As the popularity of social networking grows, so does the importance it plays as part of your overall online marketing strategy. DRIVE’s social networking specialists can help you:

  • Understand the different markets that are available on the various social networking sites.
     
  • Understand the varieties of tactics that can be employed to best communicate with your target audience on those social sites.
     
  • Create content to publish on the social sites.
     
  • Set up and develop your blogging strategy. We can even write expert content for you as ghost bloggers.
     
  • Establish an email marketing campaign as part of your social networking.

This last item is vitally important because social networking is beginning to replace email newsletters due to email in-boxes getting inundated with messages and newsletters we don’t really care about.

  • While existing newsletter strategies already in place for existing customers is still important to a degree, the ability to develop new social networking strategies is equally important.
     
  • Don’t forget, the percentage of the population that regularly visits Facebook is the same as the percentage of your customers that are on Facebook, as well.
     
  • If your customers are on Facebook, you need to reach them there.

The Statistics Speak for Themselves; Social Networking is a Growth Market – Just Ask Facebook

Click to visit YouTube in a new window Click to visit Facebook in a new window Click to visit MySpace in a new window Click to visit Twitter in a new window


The appearance of icons for popular sites like YouTube, Facebook, MySpace and Twitter (click on icons to open social networking sites in a new window) on traditional offline advertising venues highlight the importance businesses place on social networking to reach their target market.

To illustrate this, according to a Nielsen Company report, in December 2009 the average U.S. Internet user spent an estimated 68 hours online (both at home and at work).

In that time, on average:

  • Nearly 2700 websites were viewed, with an average visit of 57 seconds per site.
     
  • One hour and 53 minutes is spent on Google
     
  • Two hours and 40 minutes on AOL (which could be considered the first social networking venue)
     
  • Three hours and 8 minutes on Yahoo (including their popular email service)
     
  • And a whopping five hours and 25 minutes on Facebook, an 82% increase over the same time a year earlier. And their popularity just keeps growing.
    • As of February 2010, the average time spent on Facebook was up to more than seven hours per month.
    • The average user spent more time on Facebook than on Google, Yahoo, YouTube, Microsoft, Wikipedia and Amazon combined.
       

Contending with the Future of Social Networking

Many internet users spend more time logged into social network sites than watching TV, and are much more receptive to that environment because the user chooses where to receive information, as opposed to having information forced upon them.

It is also important to remember that while they might be on Facebook this year, they could be into something else "new" by next year.

  • You need to stay abreast of the ever-changing landscape of the segmented target markets that are using, or not using any longer, particular social networking sites.
     
  • You should include your social networking site information on your offline marketing materials, including TV, radio, and especially print advertising. The mere presence of those Facebook and Twitter logos on your website says something about you to your audience.
     
  • Create content to publish on the social sites.
     
  • Set up and develop your blogging strategy. We can even write expert content for you as ghost bloggers.
     
  • Establish an email marketing campaign as part of your social networking.

If that is something that you think is important to your target market, then it is very important that you have those programs in place or you won’t meet your audience’s expectations and will get beaten by your competitors who do meet their target market in the places they expect to see you.
 

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Axe Heaven and CartSEO Expand and Evolve

Click to visit Axe Heaven website (opens in new window)In December of 2007, DRIVE launched the first e-commerce website powered by CartSEO™, a proprietary website Content Management System and retail shopping cart designed to provide a search engine optimization-friendly architecture along with a dynamic database-driven shopping cart, while offering inexpensive yet robust online payment options.

AxeHeaven.com manufactures and sells miniature replicas of guitars made famous by Rock ‘n Roll stars from the 60’s through today. They currently offer more than 175 replica guitars from over 75 musicians, from Ace Frehley to Zakk Wylde.

The Axe Heaven website, originally built on the CartSEO v. 2.0 platform, has been upgraded to version 6.5, which features a variety of Web 2.0 tools that lets visitors perform a number of functions directly from the web page, such as:

  • Alter text size, print the page
  • Send a page as an email
  • Create a bookmark
  • Post directly to news and social networking sites like Facebook, Twitter, YouTube and MySpace

The CartSEO™ shopping cart technology was developed by DRIVE to improve on the lack of search engine-friendliness inherent in most traditional online carts. CartSEO offers ever-present static HTML files to the search engines for ranking rather than the less-friendly built-to-order "dynamic" pages delivered by most e-commerce shopping carts.

New features of the CartSEO 6.5 platform include:

  • A full-function Content Management System (CMS) that creates static non-product pages as easily as product pages with a WYSIWYG text editor.
  • Events Calendar
  • Polling Capability
  • Media Manager
  • Flash Video Manager
  • Customized RSS news and/or blog feeds to web pages.

"CartSEO 6.5 is a vast improvement over our original product," stated DRIVE president Ken Zweigel. "Not only have we made it easier to add products to the shopping cart, we now provide all the tools needed to easily build and maintain effective, user-friendly, content-driven web pages that a web site needs to attain high rankings on the major search engine results pages."

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Show Your Measure In Your Business Blog

“Just how big is the oil spill in the gulf?” read the Indianapolis Star article headline, going on to offer “a little mathematical context” to put the Gulf of Mexico catastrophe in perspective.

While there’s no really positive perspective on the oil spill, as a professional blogger for business and blogging trainer, I have a really positive perspective on the technique the Star journalist used to make matters clearer to its readers. Helping online searchers take your “measure” could be considered the main mission of each of your blog posts.

The Star used several unlikely comparisons concerning the oil spill’s first two months:

  • The Mississippi River pours as much water into the Gulf of Mexico in 38 seconds as the BP oil leak in two months.
  • The amount of oil spilled would fill 9200 average-sized living rooms.
     
  • Were the oil to be poured into gallon milk jugs, the lined-up jugs would stretch 11,000 miles.
     
  • Converted into gasoline, all the oil spilled in two months would be enough for all American drivers combined to travel for three hours and 43 minutes.
     
  • Divided among all Americans, the oil would fill four soda cans for each person.

Online searchers may know what they need.  They may not know what to call that need. They almost certainly lack expert knowledge in your field. That makes it difficult for potential customers to know if your prices are fair, how experienced you are relative to your peers, and where you “place” in the big “scheme” of products and services.  Is your business “small”? Compared to what? In what ways is “small” better for this particular service or product? Is your approach to your field different from most others?  Is that good?

Remember, your website explains what products you offer, what services you provide, who the players are in your company, the geographic areas where you operate and what type of clients you have. The reader, though, may have difficulty translating all the data into the “Why-is-that-good-for-ME” terms.

How big is your big? How small is your small, how local your local, how fast your speed?. How special is your special way of serving customers?

How many average-sized living rooms will your customer satisfaction overflow fill?

 

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No Newsspeak for Your Blog, Please!

Randy Michaels could have made an excellent blog trainer, but the CEO of the Tribune is far too busy training his news anchors not to use newspeak.

We bloggers for business tend to be preoccupied with words we should be using (those keyword phrases that help our blogs get found by the search engines), but Michaels has come up with a list of words and phrases to avoid. With the idea of delivering news in a down-to-earth, conversational manner, he trains his newsmen and women to pretend they are "speaking knowledgeably to one person".  By NOT using what he calls "newspeak", they enhance their reputation as communicators, he teaches.

What a great standard for blog-writing for business, I thought while reading the article. Write copy that reads as if you (or your ghost blogger) were sitting down talking to readers one at a time. (The expression "all of you" is near the top of Michaels’ no-no list; others include "flee", "seek" "aftermath", "alleged", "area residents", "at this point in time", and "behind closed doors").

One question I pose to business owners prior to beginning a corporate blogging project is this: "If you had only 8-10 words to describe why you’re passionate about what you sell, what you know about, and the services you provide to clients, what would those words be?" (If you’re really being passionate, you’re probably using words from Michael’s approved list!)

In Personal Branding with Social Media, Spinweb CEO Michael Reynolds wrote something that really connects with Randy Michael’s rules about using conversational language:

"People want to do business with people they like and trust.  All the business branding in the world will not close a sale if the prospect does not like and trust the person with whom he is doing business….Social media allows us to deliver those trust factors," concludes Michael Reynolds.

Next time you’re composing a blog post for your business – shoot for the one-on-one style!

 

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An Honest Trick for Blogs

The bucket on the left contains sand.  The other bucket contains an identical amount of rice.  With my eyes closed, I bet I can tell you which bucket holds the sand without touching the bucket or any of its contents. How is the trick done?

A professional ghost blogger and blog trainer, I’m in the business of blog posts, not buckets.  But this simple riddle from David J. Bodycombe’s book Mind Benders illustrates a very simple technique for engaging interest in a blog, and doing that in the very first sentence of each blog post.

Keep in mind that I, before reading the riddle, had never faced this precise dilemma of learning which of two buckets contained sand.  Even so, I found myself wanting to figure out the answer. In a blog post, of course, the question or dilemma would be related to the topic the online searcher was looking for, describing a problem that reader had probably faced or was facing right then. That means the technique of posing a question at the start of the blog post would be even more effective at engaging readers’ interest!

  • "Just prior to leaving for a week’s summer vacation, John wanted to completely turn off the air conditioning in his home.  His wife Judy, disagreed, saying they’d save more money by turning the thermostat up to 80 degrees, so that the A/C wouldn’t be working so hard. Who was right?"
     
  • Which is less damaging, foreclosure or bankruptcy?
     
  • Is club soda or cold water better for dabbing on a food stain on your clothes?
     
  • Is keeping the windows closed all summer a good idea for allergy sufferers, or should fresh air be allowed to circulate every few days?

The "trick" is to pose a question to arouse curiosity or debate, then "weigh in" on the question to demonstrate two things:  You understand your readers’ problems, and you know the answers to this kind of common dilemma or question.

The simple two-step blogging process involves:

1. Opening with a poser.

2. "Closing" (the deal) with valuable insights and information to demonstrate searchers have come to the right place for the products, services, and information they need!

 

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