Don’t Be Like Flynn or Like a Sore Thumb

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No one likes being around someone who “drinks like a fish” and “sweats like a pig”, Richard Lederer observes in a humor piece reprinted in my Mensa Bulletin. “Avoid cliché’s like the plague,” is Lederer’s tongue-in-cheek advice to content writers. One of the ironies of language is that vivid comparisons become clichés precisely because they express an idea so well, the author admits.  Later, though, these “like” phrases become hackneyed and lifeless, turning your calls to action and reader engagement into big “yawns”. In another book I found, Powerful Writing Skills, author Richard Anderson agrees with Lederer that one sure-fire way to bore readers is using clichés, which he feels numb readers’ senses.

As content writers at Say It For You, we know we must be constantly on the prowl for words and expressions that help online readers feel a connection with our clients’ businesses and professional practices. And sometimes, a familiar comparison can help readers understand the latest development in the field, or better comprehend the benefit of a product or service being offered. “Snowclones”, a form of cliché mentioned in The Book of Random Oddities, can be used to reinforce the benefits of an activity (“Knitting is the new yoga.”).

“Like” clichés provide sardonic and funny answers to the question “compared to what?”, and that question is one it’s crucial for content writers to address. That’s particularly true in citing numbers. Real numbers dispel false impressions people have about an industry and can be used to demonstrate the extent of a problem before you set about showing how you help solve that problem. However, numbers, when used in content marketing, tend to be tricky business. For every statistic about the company or about one of its products or services, even with the addition of comparisons, content writers must be careful to address every reader’s unspoken question – So, is that good for me (compared to what I am doing or using now)?

Comparison represents just one of many tools we content writers can use to get the point across, making the word “like” just about unavoidable “Like is a preposition you can’t refuse in our language,” Lederer observes.  But,  the author warns, use that word with caution. After all, you wouldn’t want your content to go over “like a lead balloon”!

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The Power of After-the-Fact Forecasting

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This week , in our Say It For You blog, we’re sharing  content marketing insights  triggered by content in the Old Farmer’s 2025 Almanac …

“How accurate was our forecast last winter?”, managing editor Robert Thomas asks, revealing that, overall, they had predicted  “precipitation departure” (the occurrence of more or less rain/snow than had been anticipated) with a bit over an 83% accuracy rate. A chart on page 204 of the Almanac shows, for eighteen different cities, just how much the Almanac‘s prediction had differed from the actual amount of rain or snow each location experienced. Interestingly, the weather predictions for the coming winter begin on page 205. (It’s as if the editors are keeping readers’ expectations realistic by preceding their predictions with a -” hey-we’re-not-perfect” admission.)

 

Even when the numbers reveal a much worse than 83% “success”, honest “look-backs”, are a good thing in content marketing. In fact, including stories of past mistakes and failures in posts and newsletters, I teach content writers, can help evoke readers’ empathy and admiration for the business owners or professional practitioners who overcame not only adversity, but the effects of their own mistakes!

Just as the Almanac editors chose to take responsibility for the numbers they had generated last year, business owners can exercise control over the way the public might perceive any negative developments in the industry or even in their own operation.  In fact content writers can help owners directly confront whatever is happening, show that they are taking responsibility and implementing new measures to avoid mistakes in the future.

While past mistakes and failures can add value in content marketing, fear of making mistakes in the future cannot be allowed to cripple messaging power going forward. Besides including information, it’s crucial to incorporate opinion. Taking a stance on issues is how companies and practices can express their uniqueness and deliver “Subject Matter Expertise”. 

When blogging for business reveals your unique “slant” or philosophy within in your field, potential customers and clients feel they know who you are, not merely what you do, and they are far more likely to want to be associated with you.

“Hey-we’re-not-perfect. What we are is looking, listening, processing – and opining” is the message when you do “after-the-fact forecasting” content marketing. 

 

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Keep Readers in Touch With Trends

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The Old Farmer’s 2025 Almanac offers a variety of pleasures, with information ranging from astronomy to folklore, and from pets to sports. Since, at Say It For You, we focus on creating marketing content for blog posts and newsletters, I was particularly taken by the Almanac authors’ focus on current farming trends…

“By understanding the latest developments and technologies in your field, you can ensure that your skills and knowledge remain relevant and in demand,” Baris Bingol of sertifier.com advises the career-minded. “Keeping up”, she explains, includes staying informed about:

  • new products or services
  • changes in regulations
  • shifts in consumer behavior
  • emerging technologies

In farming, Almanac readers are informed,

  • Scientists are using “bee vectoring”, in which special hives allow bees to transport trace amounts of pest control powders blueberries, apples, and tomatoes.
  • Farmers are teaming up with restaurants, growing heirloom crops for sale to local chefs, who then create dishes featuring them.
  • There is increased demand for microgreens, as people embrace a lifestyle that values freshness.
  • Gardeners are interested in growing herbs for medical use.

Our readers, whether or not they’re inclined towards the “trendy”, like to feel they’re keeping up with the trends. But what I’ve learned over the years of developing content for clients in different industries, is that customers expect their service and product providers to do the work for them, keeping them up-to-date and putting all that information into perspective.

 

There are two positive sides to wiring about what’s “trending”, I explain to business and practice owners:  While your content keeps your readers savvy about what’s trending, it helps establish you as a thought leader in your field!

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The Convenience Factor in Content Marketing

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This week, in our Say It For You blog, we’re sharing insights from the book Prove It, in which authors Melanie Deziel and Phil M. Jones teach readers how to use content as a tool to earn audience trust… 

Even before you get to the “proof” stage in your marketing, according to RevLocal, there are five pieces of primary information that consumers use to either learn more about a business, or reject it out of hand. These include price, products and services offered, the availability of both, customer service, and (for services in particular) – location. Coupons and special offers may be important, the authors add, as are testimonials and reviews.

“Claiming to be convenient is making a promise that customers’ interactions with you will be frictionless,” Deziel explains, quoting statistics from the National Retail Federation showing that 9 out of 10 customers choose a retailer based on convenience, with that observation holding true for groceries, electronics, personal care items, and pet supplies.

As head of a team of content marketers at Say It For You, I found those observations about convenience especially important. Creating a steady stream of content takes time and patience, which is precisely the reason many entrepreneurs employ ghost writers. “Winning back time” is the way Doug Karr and Chantelle Flannery, co-authors of the book Corporate Blogging for Dummies describe the big advantage for business owners, or professional practitioners in “hiring it done when it comes to composing, researching, and editing content”.

 

On the other hand, what I’ve experienced over the past eighteen years is that, if the content is to succeed in demonstrating that the business owner or practitioner is staying in touch with what’s happening in the community, as well as in his or her field of expertise, the process  of creating content cannot be a matter of  “do-it-for-me-and-wake-me-up-when-it’s-over”. Even as they offer maximum convenience to their customers, the owners themselves should not expect to enjoy the “convenience” of non-involvement in the process of creating content.

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Comparability Claims in Content Marketing

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In the book Prove It, authors Melanie Deziel and Phil M. Jones teach readers how to use content as a tool to earn audience trust. The authors count five main types of claims owners can make in touting their strengths and comparing themselves to their competitors:

  1. convenience
  2. comparability
  3. commitment
  4. connection
  5. competence

(Prior to detailing precise steps involved in each type of claim, I was happy to note, Phil Jones makes a statement that reinforces a content marketing principle we’ve been emphasizing at Say It For You for the past eighteen years:

“One factor that influences trust more than almost anything else is consistency. How you  show up consistently is how you become trusted to show up.”

Business owners who are able and willing to maintain consistency and frequency in posting content are rare. There’s a tremendous fall-off rate, with most content marketing initiatives being abandoned months or even weeks after they’re begun. To a significant degree, “showing up” is itself a crucial factor in earning online readers’ trust.

But what happens if you do find gaps between your claims and their provability?  The authors (page 28)) suggest two alternatives:

  1. take steps to adapt and improve your practices and products
  2. adjust your claims to reflect the more reliable and provable truth

In either case, the authors advise using content marketing to “build a body of evidence”. There are three possible approaches:

  • Corroboration – statements by third parties, who might be experts in the field, or actual satisfied users of the product or service
  • Demonstration – stories and case studies
  • Education – informing consumers helps them feel better prepared to make decisions

Truth is, Phil Jones writes, one type of evidence alone won’t “do it” – it’s best to use a combination of the three.

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