Blogging Kernels of Wisdom

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Ease, flavor, and healthiness are the three ways Kelsey Ogletree rates different methods of preparing popcorn (Kernels of Wisdom in a recent issue of AARP Magazine). As a blog content writer, I couldn’t help thinking how, using those same criteria, I might rate the different categories of business blog posts….
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Ease –
“Listicles” would probably rate highest on ease, both in terms of the writer’s time in preparing the posts and in terms of how easy numbered or bullet-pointed lists are for readers to scan. The lists can be of tactics to try, alternatives for solving a particular problem, or a “best of” collection.

Flavor –
Personal story blog posts and interviews would rate high on “flavor”. In a different way, opinion pieces would be rich in flavor, showcasing the unique slant of either the business owner of practitioner or that of an employee or customer. You can add “flavor” by revealing how you arrived at the name of your business, and even by revealing the biggest mistake you made in starting your business or practice and what you’ve learned from that mistake.

Humor can be a hook, grabbing attention with a wry “flavor”. Like spices, humor is best in small proportion, and most effective when focused around a problem your company can solve.

Healthiness –
Using content to add value is healthy – for both owner and visitor. How-to blog posts and articles describing unusual applications for a product all add “healthful” value. News-based blog posts can be “healthful”, in that they help readers put current community or industry happening into context. It can be “healthy” for owners to promote products or services by tying in their link to current concerns.. Conversely, it’s healthful for readers when owners use blogs to debunk false information or even to clear the air and erase doubt by responding to a complaint.

Ease, flavor, and healthiness may be used to rate different ways of preparing popcorn, but for content writers, they offer guidelines for creating content that is engaging.

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Blogging a Surround Sound Effect

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The Guy Raz book, How I Built This is all about starting and building a successful venture, with insights and inspiration from the world’s top entrepreneurs. In one of my favorite chapters, Raz talks about creating what he calls a “surround sound effect”.

In actual surround sound, one or more channels are added to the side or behind the listeners to make it seem as if the sound is coming at that listener from all directions. Translated into marketing, Raz explains, the secret is to give the impression that you are “everywhere”, when in reality you’re getting your name out in the handful of places where your core customers spend their time.

To market successfully, Business News explains, “your customer can’t be everyone.” Instead, you need a targeted marketing strategy, the authors stress, to succeed. You must define your niche and target those specific customers.

In fact, Spider Graham writes in bizjournals.com, “the whole goal of all marketing is to get the right message to the right person at the right time”. Of course, Graham adds, we must make sure to do this at the best price possible. If you try to be everything to everyone, your message becomes less impactful, he emphasizes.

Learning about your target customers includes gathering intelligence about:

  • their gender
  • their average age
  • their marital status
  • their educational level
  • their employment
  • their outlook on life
  • where they get their news

OK, OK. But how can marketers help entrepreneurs achieve that “surround sound” effect while still carefully targeting their customers? For our content writers at Say It For You, the challenge is using blogs to inform, educate, and persuade. Where does the “surround sound” come from?

Just as your target market can’t be “everyone”, a blog isn’t –and cannot be – an all-purpose, Swiss-army-knife solution for all your marketing needs. In fact, blogging is just one piece of the general strategy you work on with your team (which might well include a blog copy writer, but which also might include the web designer, the business manager, the employees, loyal fans, even, sometimes, a franchisor).

All the pieces used to promote your business or practice must mesh – social media, traditional advertising, event planning, word of mouth marketing, community involvement. Together all those pieces create the “surround sound effect”.

 

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In Blogging – the Devil is in the Details

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“Whether you’re measuring engagement in terms of blog comments, social media interaction, or a combination of metrics,” James Parson opines in contentpowered.com, “ there’s one universal constant. You want more engagement.”

Engagement facts, Parson thinks, are some of the most interesting, because analytics reveal that details as seemingly insignificant as the placement of a punctuation mark can make a big difference.

“Devilish details” include these:

  • Including a hyphen or a colon in the middle of a blog post title can increase search engine click-through by as much as 9%. (Notice what I did in the title of this post?)
  • 54% of blog posts that rank well include an image or video.
  • Best time of week to bring a blog post “live”? Tuesdays and Wednesdays (What day is it today, again?). What time? 9:30-10AM Eastern.
  • “Listicles” beginning with an odd number outperform lists beginning with an even number by 20% (Who knew?)
  • Blog headlines with only 8 words do better than those with a different word count. (Words in my title – count them!).

Entertaining and, to an extent, enlightening info, to be sure. Can’t help thinking about what Neil Patel had to say about “over-optimizing” a website or blog, which is “Too much of a good thing is a bad thing.”

Main thing is, as we teach at Say It For You, content is meant to be written for people. Sure, you want good ranking so more people see your blog link, but first and foremost, you’re writing blog content to solve problems and appeal to customers, clients, and prospects. So, yes to the listicles, the short headlines, and the images, and certainly yes to providing “snippets” to give web searchers snippets a preview of your content.

With those “devilish” details in mind, still it pays to never lose sight of the essence of content marketing: creating and distributing valuable, relevant and consistent content.

 

 

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In Blogging, Clarity Depends on Contrasts

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blog selling
The following true story, shared in Daniel Pink’s book To Sell is Human, involves a blind man sitting on a bench in Central Park with a can for contributions labeled “I’m blind”. With the addition of only 4 words, an ad exec realized, the sign would move more people to put money in the can. When the sign stated “It is springtime, but I am blind”, people were able to feel pity – here they were, enjoying the gorgeous spring day, while this poor blind man was totally unable to savor its beauty….

“One aspect of contemporary society is that people are stimulus-rich and context-poor,” Pink explains. They don’t know what the information means. By contrasting the experience of the passersby with that of the blind man asking for change, viewers saw the man’s situation in perspective.

In the book Predictably Irrational, Dan Ariely talks about the importance of comparing one thing with another. People want to make their own decisions and own them, Ariely believes. For that reason, he advises, if you want to sell Product A, you must create an Option B, so that customers feel they are choosing A because it contrasts favorably with B.

In blog content writing, with the goal being engaging online visitors’ interest, we can create contrast between analytical content and emotional content, toggling back and forth among It helps to remember that most people are only interested if what you do fits with what they need or want; otherwise they are not interested. You must tell readers, not only how your product or service can benefit them, but how you can do it better or differently than others who do what you do.

The blind man in Daniel Pink’s story needed help creating a Unique Selling Proposition. In carving out your own USP, make sure your message tells visitors not only who you are and what you do, but why you’re different from other providers – and why that difference should matter to them.

In other words, in begging or blogging,  clarity depends on contrasts!

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In Blogging for Business, Remember the Golden Rule Conundrum

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“Most of us were taught in childhood the so-called golden rule,” Garrison Klueck writes in this month’s MENSA Bulletin. The basic directive, he reminds us, is to “do unto others what you would have them do unto you”. What could possibly go wrong with that easy-to-grasp call to altruism and empathy, Klueck asks? Where’s the conundrum?

The basic problem, Kleuck points out, is that the golden rule assumes all people want the same type of things “done unto them.”, and that is clearly not the case. We’re like pet cats bringing dead mice to their owners. The cats consider the mouse a gift and expect their owners to be pleased, but instead, they’re horrified.

Hurt feelings, misunderstanding, disputes, and conflicts arise from the disconnect between how we treat others and how they would like to be treated, Klueck concludes.

Precisely the same conundrum applies in blogging for business, we’ve learned at Say it for You. “A blog’s target audience is the group of people who will find its content most helpful,” writes Mo the blog coach. “Putting specific demographics on your audience helps you to think of them as a real person with real problems and not abstract people.” In other words, the more you can learn learn what your target readers want “done unto them”, the more successful your blog marketing is likely to be.

“If your marketing is not getting enough people into the pool, you’ll find the problem is in one of three places. You’ve either got the wrong STORY, the wrong STUFF, or the wrong AUDIENCE,”  iTeam CEO Thaddeus Rex once told me. “No marketing succeeds if it can’t find the audience that already wants to believe the story being told,” is the way Seth Godin puts it.

Understanding what blog visitors want “done unto them” will ultimately affect every aspect of your blog, including what it looks like, the style of writing, the length and frequency of posts, and how you present calls to action.

In blogging for business, remember the Golden Rule conundrum!

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