How To – and How NOT to – Use Quotes in Your Corporate Blog Writing

Quoting others in your SEO marketing blog – good thing or bad? As I’m fond of saying in corporate blogging training sessions – it depends!

On the positive side, when you link to someone else’s remarks on a subject you’re covering, that can:

  • Reinforce your point
  • Show you’re in touch with trends in your field
  • Add value for readers (by aggregating different sources of information in one business blog)

On the other hand, as is true of all tools and tactics, “re-gifting” content needs to be handled with some restraint and using proper protocol (attributing content to its source).

As a longtime member of the National Speakers Association, I read many columns offering advice for speakers, and the other day, I came across one article that is worth sharing with Indianapolis blog content writers. The piece is called “How to Use Quotes in Your Speech”, and it’s written by Andrew Dlugan.  Using quotes in your material, says Dlugan, can reinforce your ideas (“A quotation is more powerful than simply repeating yourself in different words”), and add variety to your logical arguments (“Audiences get bored if you offer a one-dimensional shring of arguments of the same type.”).

Dlugan offers a caution I want to emphasize to business bloggers: Avoid closing your speech with a quote. “Your final words should be your own.” I agree.  Curating others’ work – bloggers, authors, speakers – is a wonderful technique for adding variety and reinforcement to your own content.  Remember, though, when it comes to writing SEO marketing blogs, you’re trying to make your own cash register ring.  It’s your voice that has to be strong throughout the post, so readers will click through to your website or shopping cart. (In the case of Say It For You ghost blogging clients, the blog writer must become the voice of each business owner or professional practitioner.)

And speaking of search engine optimization, Dave Smith of realestatebloglab.com issues a different sort of caution about quotations: Don’t use double quote marks in blog post titles, he says.  Double quote marks at the beginning and end of a phrase tells the search engine to look only for those exact words in that exact order, severely limiting your ability to “get found” through category or organic search.

In corporate blogging training, I compare quotations to seasonings, warning blog content writers to avoid “over-salting” the meal!

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The Je-Ne-Sais-Quoi of Business Blogs

You might say that business blog content writing is all about turning the je-ne-sais-quoi of a business or practice into information readers understand and relate to.  The expression “a certain je ne sais quoi (French for “I don’t know what”) refers to a quality that’s hard to pin down or describe, but which makes the subject interesting, explains Chloe Rhodes, author of “A Certain ‘Je Ne Sais Quoi’”.

It’s not that using a lot of fancy words – or foreign words, for that matter – in corporate blog posts is a great idea.  In fact, I caution newbie blog content writers to keep their posts simple to understand even while working to deliver content that’s interesting and a little different from the expected.

Being a little different is one key to success in SEO blog marketing blogs.  After all, if your business is a household name, goodie for you – you can keep using the tried and true. Truth is, though, most clients of our Say It For You professional ghostblogging marketing  services are still just household name wanna-be’s. To capture attention, those business owners and professional practitioners absolutely need to project a certain je ne sais quoi.

Just “boasting” isn’t going to do the trick.  Using language such as “innovative solutions”, “great customer service”, “world-class”, or “game-changing”, as David Meerman Scott points out, warning freelance blog writers to avoid that sort of gobbledegook. Instead, conveying the special “flavor” and personality of your brand and your people is precisely what blogging for business needs to contribute to your overall marketing strategy.

Another term for phrases such as je ne sais quoi is “loanwords”.  These are words that are adopted by speakers of one language from a different language.  But, why? More specifically, why can loanwords sometimes be of business blogging help?

“Often used to acknowledge a woman’s mystifying beauty or charisma, the phrase is also widely applied to appreciate that certain something that makes a superb plate of food so tasty or a vintage champagne so deliciously refreshing” (Chloe Rhodes’ definition), the expression ' je ne said quoi' implies that when online readers choose that product or service, they can anticipate a “special” experience. 

Your business blog writing needs to convey that you’re not just another furniture store, dental practice, car dealership, beauty salon, fitness facility, or retirement community, but that your business or practice will deliver that…well, you know, that je ne sais quoi experience!

 

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The Sensa Rule for SEO Marketing Blogs

I’ve always been able to see a parallel between billboards and blogs. Of course, both billboards and blogs are about promoting products, services, and ideas.

A marketing study I read about several years ago highlights one particular aspect common to both blogs and billboards. The study showed that, if what a billboard was advertising wasn’t relevant to a person’s life at that time, that person’s brain would “brush off” the information immediately and the billboard’s message would be ignored. The moment consumers were in the market for that kind of product or service, they would notice the billboard and the message would “register”.

In the same way, SEO marketing blog posts are out there on the “highway” of the Internet, but the only people that are going to find that blog are the ones seeking information on exactly that kind of advice, product, or service!

As both a professional ghost blogger and corporate blogging trainer, I’m always thinking about ways blog content writers can engage the interest of online searchers. At the same time, of course, I’m a consumer along with everybody else. And true to the billboard study I mentioned, lately I’ve begun noticing all these SENSA® weight loss advertisements on signs and bulletin boards (I’m trying to take off ten pounds, so the messages “register” in my brain).
 

Once I started looking at the SENSA® ads, though, (and there are 160 different versions), I realized they’re all based on a technique my freelance blog content writers in Indianapolis could be using to help Say It For You clients capture online readers’ attention: What I found is that every single one of those SENSA® ads is focused on a result, an outcome, on the What’s-In-It-For-Them, and not on the product!

 

  • “Drop 30 pounds”
  • "Eat yourself skinny”
  • “Hello size 8”
  • “Discover a thinner, happier You!”
  • “Lose weight without dieting”
  • “Sprinkle. Eat. Lose.”
  • And the absolute topper – “Look good naked.”

One key element in successful corporate blogging for business is usable information, and one thing that makes for that usability is helping users know how results might “feel”. I ask you, who doesn’t want to look good naked?
 

 

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People-Watching Business Blog Writing

I’ve always been a people-watcher, noticing faces, the way people carry themselves, what they selected by way of clothing and accessories, how they talk with others, how they gesture, how well or ill-groomed they are – I find all those details endlessly fascinating.

Over the last five years, as I’ve developed my Say It For You professional ghost blogging business, I’ve added a new hobby – writer-watching.  Now, what I’m noticing are differences in writers’ style, presentation, word choices, organization, use of slang, whether their tone is more formal or more casual – and I find those details endlessly fascinating as well.

What brought this all to mind was a half-page feature article In the Indianapolis Star about two weeks ago, called “People-Watching: The 20 Most Interesting People to Visit Indiana This Fall”. 

(It wasn’t just the number in the title that drew my attention, although it’s an interesting coincidence that the title of the Discover Magazine article I quoted in my last blog post was a list of “20 Things You Didn’t Know About Cars”.)

In corporate blogging training sessions, I caution new Indianapolis blog content writers about the limited attention span of the average online searcher. That means the way the content is organized and presented in any SEO marketing blog post will probably make a big difference in how much of the post gets read, or even in whether it gets read at all!

Keep in mind that the People-Watching article in the Indianapolis Star was easily 1400 words long. The typical SEO marketing blog post, by contrast, is less than a third of that in length. To be sure, there are different schools of thought concerning optimal length of blog content, but 1400 words is, well, l-o-n-g!. What made the piece “digestable” was the way it was organized.

For each interesting-person-to-visit-Indiana-this-fall, there were the same four pieces of information offered:

  • Claim to fame:
  • Current project:
  • Quote:
  • Seeing him: 

In blog content writing, not every post needs to be organized in the same way, but the clearer the path along which readers are led within the post, the greater the likelihood they will remain engaged and the greater the chance of them heeding your call to action.

Business blog content must show the “claim to fame” of the business or the professional practice.  As business coach and author Jim Ackerman puts it, every business owner must be able to start a sentence with “I am/we are the only……”   Then, the blog writing needs to talk about the “current project” (What have you done lately? What are you doing these days?).

A quote or personal statement from the business owner or service provider helps prospective clients identify with “real people”.  Under “Seeing him”  in the Star article, we learned that we could meet Steven Amstrup at his free lecture at Butler University, or buy tickets to see George Lopez at Crackers. In blog content writing, the “Seeing him” is the call to action.

Writer-watching reward of the day for freelance blog writers in Indianapolis? (With apologies to Julie Andrews), a spoonful of organization can help the message go down!

 

 

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Things-You-Don’t-Know-About Business Blog Writing

There is no white space on Page 80 of Discover Magazine’s October issue. What you will find in the article “20 Things You Didn’t Know About Cars” are valuable information tidbits for car owners, plus quite a number of valuable content writing lessons Indianapolis blog writers can use.

As I teach in corporate blogging training sessions, tidbits of information and statistics can be used in SEO marketing blogs to educate blog readers, debunk myths, and demonstrate the business owners’ own perspective – and their own expertise. The Discover article tidbits accomplish all those things.

Debunking a myth:
“Contrary to legend, Ford’s Model T originally came in a variety of colors…and black was not one of them.  The ‘any color so long as it is black’ philosophy arrived in 1913, as Henry Ford sought to simplify production,” tidbit #4 lets us know.

One function of business blogging is to correct misunderstandings readers might have about the product or service.

Providing valuable consumer information and advice:
“Please don’t kick the tires.  The contact patches – the areas of the tires that actually touch the road at any given moment – cover an area of just over 100 square inches for an average family sedan.”

Buyers want more than just products.  Blog content writing needs to offer expert advice to consumers, adding value for online visitors even before they’ve made a purchase.

Statistics to build belief:
“Last year 32,310 Americans died in auto accidents.”

Incorporating statistics in blog content helps you “prove your point”, demonstrating the extent of the problem your product or service helps solve.

Offering perspective:
Discover puts the auto accident statistic into perspective, so that readers can grasp its meaning: “If the 1962 fatality rate still held, there would be an extra 150,000 deaths annually, equivalent to losing the population of Pittsburgh every two years.”

 I explain to business owners launching a blog that online searchers may know what they need, but they lack expert knowledge in your field. That makes it difficult for them to know if your prices are fair, how experienced you are relative to your peers, and where you “place” in the big scheme of products and services.

While I found the “20 Things You Didn’t Know About Cars” highly engaging, I need to add an important caution to freelance blog writers: Even if you have 20 tips and tidbits that could be really valuable to readers, those readers do NOT want to get them all in any one blog post!

In corporate blogging for business, a little white space goes a long way in getting searchers to read your stuff!

 

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