The Bottom Line For E-mail Is Blogging

In a “white paper” about the future of business blogging, Compendium Blogware Inc. co-founder Chris Baggott explains that, back in the year 2000, there was still a lot of skepticism on the part of business owners about using email as a business communications tool.  Since then, of course, email has been adopted by just about every business and organization to stay in touch with customers and constituents.  Now, some of that same reluctance is evident when it comes to corporate blogs.


Since I work as a ghost blogger, serving as “the voice” of many small businesses and professional practices, Baggott’s explanation of the difference between email marketing and marketing through blogging is really the crux of the matter for me and my clients. Here’s the essence of what he says in the “white paper”:


“Blogging provides the same benefits as email in an easy-to-use and inexpensive way.  It’s the perfect complement to email as a marketing tool for the beginning of the relationship.”


The bottom line is, you can’t email people without their permission.  And you can’t ask for their permission if you don’t know who they are.  That’s where corporate blogging comes in.  Email can’t help your business or practice acquire customers, but blogging can.  Since so many professionals and business owners lack the time or the inclination to compose blogs, that’s where a ghost blogger comes into, or rather behind, the picture!

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Who Really Writes The Songs That Make The Young Girls Cry?

Country Music picture As a business ghost blogger for hire, I take an interest, not only in the work of colleagues in that small but growing profession, but also in the doings of “ghosts” in other fields.  Take country music, for example (being a square dancer these many years has bred in me a love for country tunes). The relative importance of lyrics versus melodies in songs of any type can be debated, but you’ll have to admit that, with country songs, storytelling and “plays on words” constitute a big part of almost all the best-loved country songs’ special appeal.

Leafing through Southwest Airlines’ Spirit magazine on a recent trip, I came upon an entire feature story about Nashville, Tennessee country music stars and the songs that made them famous.  Writer Elaine Glusac comments, “The truth in this town and a secret to most music fans is that songwriters, not performers, are largely responsible for those storytelling songs about love, Grandma, whiskey, and divorce.”   Unlike on the coasts, where soloists write their own material, she explains, “in Nashville it’s the writers who feed the stars”.

Writing, adds Glusac, is generally acknowledged to be an individual sport.  But, in Nashville’s culture, they work as a team. “It’s called co-writing”, she explains.  Now, isn’t that exactly true, I thought, about the way in which a business uses a ghost writer to bring its message and tell its story to as many customers and clients as possible using the power of the Internet?  When I think about it, it’s uncanny how similar a good blog is to a good song.  The best country songs, explains the Spirit article, are short and powerful.  “When you’ve got so few words to deliver the emotional punch, each word must be laden with meaning.” Ditto and then some for blogs!

For those who can’t get to Nashville to hear lyrics sung to steel guitars, more than two thousand U.S. radio stations bring country music to 56 million listeners per week.  The amazing thing is, the World Wide Web can put your business in touch with an audience even bigger than that.  You gotta know when to blog ’em, is all!

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But A Ghost Blogger Can PLAY One!

Alan Alda, as he’d be the first to admit, never went to medical school (although he did address the 1979 commencement at Harvard Medical School).  But as Hawkeye on M.A.S.H., Alda helped millions of viewers understand the crucially important role medics play in wartime.  Pat Dempsey, playing Grey’s Anatomy’s Doctor Derek Shepherd, at least has four sisters who are real-life doctors.   Perhaps that explains why, without any medical training himself, Demsey is able to very effectively convey to viewers the realities of hospital medicine. Andy Griffith, through his role on Matlock, offered a glimpse into the legal world without ever having attended law school.  All three actors, like many of their colleagues in the acting profession, successfully helped viewers identify in a favorable way, not with themselves and their own profession, but with the character they’d adopted, and with that character’s profession.

While the doctors or lawyers who have credentials for real-life practice bring healing and legal recourse to hundreds, even thousands of patients and clients, few have the potential for their message to reach millions.  In a sense, the actors are their “ghost” portrayers, reaching out to viewers on their behalf, offering valuable information and breeding respect for the professions of law and medicine.

As a ghost writer and ghost blogger, I’m sometimes asked how we do it.  How can we ghost bloggers write for business owners and professional clients without being trained in those fields ourselves?  It takes two things:  research and good hearing.  A ghost blogger uses a ‘third ear” to understand what the client wants to say and to pick up on the client’s unique slant on his/her business or profession. 

In these days of Internet commerce, marketing is more and more about search engine optimization driving business to websites than about billboards and advertising.  Blogging can be an absolutely indispensable tool.  But, since web rankings are based on frequency of posting new content, often business owners and professionals, even if they enjoy writing blogs, lack the time to keep up enough frequency and recency to win the Internet search.

So, while I may not be a doctor, a lawyer, an auto mechanic, a telephone technology expert, a travel guide, a gourmet chef, or a  tax expert, as a ghost blogger, I can still play one! 

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Ghost Bloggers Pied Pipers In Reverse

As a professional writer, I derive pleasure out of a nicely turned phrase, a “word tidbit”, if you will.  In an earlier blog,  I shared one nice tidbit used by The New York Times to report on high food prices.  Then, just the other day, I read another really great word tidbit in the Journal of FInancial Planning (I retired from a financial planning career, but still keep up on continuing education).

A short item about affluent investors’ loyalty to their original financial planners was titled “Advisors No Pied Pipers”.  The writer presented a survey showing that only 33% of clients would follow their advisor to another firm. I confess I hadn’t thought about the pied piper story since grade school, but this title immediately brought into my mind a picture of the Pied Piper, bells on his pointed cap and pipe in his mouth, prancing ahead of an army of rats, leading them away from the town.  In just four words, the writer was able to make me think about the whole story.  And, using just the right words to evoke an image, I reflected, is exactly what we ghost bloggers try to do! 

In the case of blogging, of course, I’m after the reverse Pied-Piper effect, trying to lead customer to my client’s website.  Through search engine optimization techniques, including using key words, posting frequently, and providing relevant content, the blog “pipes” itself towards the top of the search list and then “pipes” customers right to the website  After all, when it comes to web-based communication, words, along with pictures, are a business’ only “music”.

Closing my copy of the Journal of Financial Planning, I thought: Now, that’s what a ghost blogger does for a living – makes music in order to make business happen.  Please excuse me while I sew bells onto my cap!

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What’s On Your Blog Bumper?

As a ghost blogger, I’m always alert for interesting ways in which words are used. Leafing through my program book at the symphony concert, I noticed an ad for Arts Trust license plates.  You’ve no doubt seen these specialty plates that can be ordered through the Bureau of Motor Vehicles.  The extra fee you pay for a specialty plate supports a not-for-profit organization of your choice.  The Arts Trust plate carries a colorful logo and just three words, “celebrate the Arts”.

Thinking about this for a moment, I realized there’s not much room on a license plate for more than a very few words.  And, when you’re driving behind another vehicle, glancing at the license plate, you don’t have a lot of time for reading.  But, there you are, in traffic, with the arts the last thing on your mind, and suddenly, even if just for a moment, you are thinking about the arts!

In a way, that’s precisely the effect you want your company blogs to have.  Your potential customer is searching for something, scanning various pages ‘s relevant, it’s about what he/she is looking for.  In just an instant, you and your company are top of mind for that customer.  The blog, just like a speciality license plate, is there to seize the momen€ and Say It For You.  You want that customer to”drive on” – right to your company website!

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