What Goes On In Blogs Must Go Up


In an earlier blog, From Meat to Mustard, I explained that as a professional writer, I take pleasure in nicely turned phrases.  Since words are the tools of my trade as a ghost blogger, I’m a bit more aware than the average Jill of how writers and speakers use words.  So, whether I’m reading a novel or a news magazine, listening to a talk show or to a weather report, I always have a sharp eye and ear out for ways in which ideas are given impact through the choice of words.


 


In the April’s Washington Monthly Magazine, editor Charles Peters comments on various political doings.  He mentions a government-wide problem of people at the top not knowing what’s going on down below.  Peters explains that in an organization, and specifically in our national government bureaucracy, bad news tends to be buried. “No one wants to tell bad news to the next fellow up the ladder, for fear that….his or her career will suffer”.  It’s the title of this little section of the editorial page that I found so fascinating: “What Goes On Must Go Up”.  First of all, in just six small words, Peters is able to capture the essence of a monumental problem prevalent in large organizations. He “hits the nail on the head”.


 


Since ghost blogging is never far from my mind, once I started thinking about those six words, I saw that they could contain a valuable lesson about business blogs.  In an organization, stuff is “going on” all the time. But nothing changes so long as nothing “goes up” to a level where there’s some call to action and where there’s someone with power to make the change.  In a way, the situation is the same with a business blog.  A lot can be going on – lots of good information and content, posted frequently, well-written, relevant – it’s all great. But absolutely nothing is going to happen unless your blog has some “call to action”.  Your potential customer needs to progress to your website, and the blog has to have created an urgency – something the reader now wants to do, to get, or to find out more about. In short, not much will be going on unless the customer is going up to the next step in the process of doing business with you.     

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Blogs And Podiums – Choose Yours Wisely

Talk about traffic congestion – you wouldn’t believe how many folks are venturing into the blogosphere.  Millions of people are putting ideas and information out on the World Wide Web, often just to share knowledge and give others the benefit of their opinions.  But if you’re a business owner, you’re probably using your blog as part of your marketing campaign.  The only reason you’re establishing a blog is to attract new business to your website.  Your blog is your podium – you get to showcase your business so customers will want you to be the one to provide them with the product or the service they need.

 


The other day, In BusinessWeek magazine, I read a short piece called “Choose Your Podium Wisely”. The article talked about the fact that top corporate executives get lots of speaking invitations, so many that they need to choose which engagements to accept.  A consulting firm named Burson-Marsteller took a survey of CEO’s to see how they measured “return on investment” for a speech. Was the speech rewarding because it brought in business leads?  Did it attract new talent to the CEO’s firm? Did the speech build the company’s reputation? 


 


The consultant’s rule for executives planning speaking engagements is actually a perfect fit for business bloggers: Keep a specific goal in mind.  Then find the audience most likely to deliver that benefit to your company! 


 


As a ghost blogger, I find this rule to be absolutely essential to keep in mind when I’m doing planning with business owners. Before your blog can be used as an effective tool, you need to focus in on one specific goal.  Who are your target customers or clients? What approach would have the most appeal to that segment of your market?  Will the emphasis be on your product or on special service and expertise?  Pick one primary area of focus – don’t try to do everything in one blog.  In other words, choose your blog “podium” wisely. 

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The AWAH Template for Business Blog Content Writers

Truth be told, I’m not crazy about slide presentations. But at the AWAH (Art With a Heart) fundraising breakfast a couple of weeks ago, there was one particular slide in Executive Director's Andrew Lee’s Power Point that I liked.  I liked it a lot, as a matter of fact.  The slide was titled “What We Do”, and I found myself thinking what a great template it could be for business blog content writing.
http://artwithaheart.us/?doing_wp_cron=1364924869.5106999874114990234375

The slide had four bullet sections, with an arrow pointing downward from each to the one below:

* WHEN people give us money…..
?
* WE send an experienced art teacher to a school
?
* WHERE they give fun, high quality art classes to underserved kids
?
* THAT educate, inspire, provide hope

What did I find to like about that message?

First, as a corporate blogging trainer, I teach new Indianapolis blog content writers to help readers follow their logic to a conclusion. Online searchers rarely read. Instead, they scan. With a minimum of effort on their part, those searchers need to be able to discern what it is you do and that they've come to the right place
http://blog.sayitforyou.net/blog/ghost-blogger/blogs-let-readers-be-lazy-lobsters

Second, there are many personal pronouns: “People give US money…WE send teachers…THEY give classes…  Blogs are more casual and conversational than other marketing pieces. Your readers want to meet the people behind the blog. The message is “WE will be taking care of YOU!"

That slide makes very clear what we can expect AWAH to do, and the “template” is one that freelance bloggers can easily use in marketing a business, a professional practice, or an organization:

WHEN YOU (the writer is telling readers)…hire a professional realtor/bankruptcy attorney/cleaning service/cosmetic surgeon/house painter/massage therapist….. like (name)
WE….take the following steps
WHERE….and provide the following products and services
THAT….benefit you in the following ways……

It’s really quite a simple formula, that AWAH template.  Translated into my own business, it means that when we offer business blogging help to Say It For You clients, we’re helping them tell their prospects, “Here are the results you can expect when you give us money!”

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Raise Your Sleeve For Business Blog Writing

It’s gotten to be a habit of mine – I read signs. We Indianapolis blog content writers can learn a lot from signs, I’m convinced – from how to go about engaging people’s interest, to how to fairly represent a business owner’s or professional’s mission.

One day, driving south on Meridian, I noticed a sign out in front of the Indiana Blood Center. Its message was short and sweet:

                        ”Craving cookies?  Come on in!”

Well, I’ll tell you, I’m a professional ghost blogger, and I offer business blogging training, and… for the rest of that day, I just couldn’t get the message from that sign out of my mind.

First off, the way SEO marketing blogs work was perfectly captured in the two very short sentences on the Indiana Blood Bank sign:

Through the search engine optimization process, potential customers search online for a product or service they’re interested in. Because you have a “sign” outside (the keyword phrases you’ve used in your frequently posted blog content), the search engine has “delivered” those potential buyers to your “digital doorstep”.

They’ve got the “craving”; you’ve got the “cookies”.

 You invite those customers to “come on in” by clicking on the link to your blog post.

Another good thing about that sign is the “bonus”, meaning the cookies. Jimmy Brown writes in incomeondemand.org that offering a bonus that’s both desirable to customers and easy to deliver gets prospects excited and increases the likelihood they’ll take action by buying your product or service. The Indiana Blood Bank is doing exactly that – using an incentive to get extra “sales” (blood donations).

But, arresting as the message was, and, as much as I like cookies, there’s something I didn’t at all like about the “deal”. You see, the Indiana Blood Center sign was doing something that I caution freelance blog writers to avoid – pulling a “bait and switch”.

Remember, the first thing online readers will see on your blog is its title, and largely based on that title, those searchers will decide whether to “come on in” and read your blog content. The title carries an implied promise that “what you see is what you’ll get”. In other words, in corporate blogging for business, the post needs to deliver on the promise in its title. Not that donating blood isn’t a noble cause, but no fair inviting me in on the basis of my craving for cookies, leaving out that I will first need to have my blood drawn!

If ever the Indiana Blood Center asks for Say It For You’s business blogging assistance, I plan to suggest the sign be changed to read, “Raise your sleeve if you crave cookies!”


 

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Converting Lookers To Buyers In Your Blog Booth

 In an earlier blog, I shared with you a very practical “no-no” about trade show booths:  Don’t use a table as a barrier between you and the customer.  I related that advice to  your business blog and how to make it inviting.  Here’s another valuable trade show tip I picked up from business event marketing specialist Kathleen Haley:  It’s a big mistake not to have an effective system for following up on leads you get at your booth.

 


Remember, the display in front of your “booth” is your blog.  The blog, with its frequently changing and engaging content, draws people into your website.  Now, that looker is not just another face passing by at the trade show (the Web) – it’s a lead!  And, what you do with leads like that makes all the difference between wasted effort and new business. You’ve heard it before, but it’s true, oh, so true: You’ve gotta have a plan!


 


You and your ghost blogger, along with your web designer and administrator, are part of a marketing team.  With a well-conceived plan, once the “leads” are inside the booth, your website functions perfectly to gather information about what those people need, provide that information, and convert them into customers.  You’ve set a process in motion, one that gets better with practice. Your blog opens the line of communication to your target market.  Lookers click by at the web trade show, are drawn into your website booth, where you “meet” them and convert them into buyers.  Easy? Actually, no.


But, can it work?  With a well-written, regularly posted blog, a marketing team, and a plan – oh, my, yes!

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