The Wow, How, and Now of Business Blogging

Consultant Brian Walter suggests business owners use a formula to answer the question “What do you do?”  The idea, he says is to play verbal ping pong, making statements that “make people want you to keep talking”.

Interesting. I’m a blog content writing trainer; Brian Walter sounds as if he could be, as well. The advice he gives executives and professional speakers is a good fit for business bloggers and web content writers.

In an elevator speech situation, Walter points out, it’s the other person that starts by “serving you the ball” with The Question “What do you do?”

In the case of online readers, they’ve made the first move as well, by searching for information on your topic, then clicking on your blog.

Your next move, says Walter, is to “powerfully position what you do and what your company does through a progressively-revealed, conversational answer”. That progressive reveal has to start with a WOW that creates surprise and interest the second you open your mouth. (Think defibrillator sales, an example Walter offers: “I’m in the cardiac arrest arrest business.”)

In any SEO marketing blog, it’s the keyword phrases in the title that start the job of getting the blog found. But, once the online visitor has actually landed, it takes a great opener to fan the flicker of interest into a flame. In fact, a big part of blog content writing, I’ve found, involves getting what I call the “pow opening line” right. One tactic is to use an anomaly, a statement (like the defibrillator sales line) that, at first glance, doesn’t appear to fit.

Now it’s the other person’s turn, Walter reminds us. Your listener has to give you permission to continue with the HOW. In the in-person elevator situation, that permission could come in the form of a nonverbal signal indicating puzzlement or interest or in the form of a question.

This second step might well be as far as you get, explains Walter, but make that step count by using a story format (“When xyz happens, we come in and….), presenting a startling statistic, or debunking a commonly-held misperception. “We’re making sure people who suffer sudden-cardiac-arrest get help inside of the ten minutes between life and death.” Remember, the idea is to make people want you to tell them more!

In your blog HOW, a story or statistic points to the difference your product or service or technique makes to real people.

NOW – If, and only if, the other person indicates a desire to know more, the two of you decide whether to get together for coffee, exchange business cards, or take some other next step.

What corporate blogging does best, I’ve often remarked, is deliver the kind of customers to a business website who are already interested in the product or services that website is touting. But then what? In any SEO marketing blog strategy, something needs to happen next. That something is the Call To Action.

Does each blog post you create have a WOW, a HOW, and a NOW?
 

Facebooktwitterredditlinkedintumblrmail

Expand Your Blog Content Writing With Adjacency

Part of learning how to write a blog, I’ve often explained to business owners and professional practitioners, is learning how to keep it up. No doubt about it, sustaining blog content writing over long periods of time without losing reader (or writer!) excitement is the real blogging challenge.

When I heard Certified Speaking Professional Brian Walter talk about using adjacency to enrich content writing for speeches, I knew right away that using adjacency would be great advice for blog writers as well.

“What’s the next closest thing to your specific topic?” Walter asks speakers, explaining that talking about an “adjacent” thing will allow them to expand the content of their speech and make the material more compelling for more people.

A State Farm e-newsletter that I highlighted in a Say It For You post two years ago is a perfect example of adjacency.  With articles on troubleshooting a roof, watching for animal crossings, and winterizing your home, the newsletter offered valuable and usable information on topics related to (“adjacent to”) insurance but not about insurance products themselves.

It’s interesting that the term “adjacency” relates to the topic of English language comprehension. (My B.S. degree is in secondary English education.) One of three types of cues that let readers know what the intended subject of a verb is adjacency, meaning that “the next immediately preceding noun phrase is the subject of that verb.”

In other words, adjacency helps readers understand what the author meant.

When blog content writers expand their own reach using adjacent topics, they expand readers’ understanding and engagement!
 

Facebooktwitterredditlinkedintumblrmail

Can Blog Content Writing Get You Equal Business Stature?

“Equal business stature, Tim, that’s all I want, to be treated as an equal. I believe I have earned that right and yet to a gatekeeper or prospect, I am the lowest form of humanity,” is the lament one sales professional voiced to a favorite Indianapolis sales trainer, Tim Roberts.

Most of the time, the barrier salespeople face is the “gatekeeper” (the secretary or admin assistant who guards access to the VIP).  A gatekeeper can hear the difference between someone of equal business stature and someone who doesn’t have it from a mile away, explains Roberts, so the secret is to “act as though you’re the president and get referred in”.

With a 27-year long career in sales under my belt, I knew exactly why that salesperson was so frustrated. I understood what Tim Roberts was saying, too. I also realized that for all of us Indiana blog content writers (whether it’s the owner of a business, a professional practitioner, or a Say It For You freelance content writer who’s involved), the salesperson/gatekeeper conflict is very much in play. Except, when it comes to SEO marketing blogs, there’s no admin assistant blocking access to the target buyer. In fact, the “gatekeeper” is the short attention span of online readers today!

As a professional ghost blogger, I study statistics about today’s buyer.  If  you used Search Engine Optimization strategy, providing relevant, new, frequently posted information through business blogging, online readers are going to do one of two things – "bounce" away from your blog and keep looking for what they want, or (and this is the result you're aiming for) proceed to visit your website.. You just won't get readers to sit still very long reading your content.

Blog readers are scanners, by and large, not readers, and they came online to search for information. You’ll have a mere couple of seconds during which searchers will decide whether you deserve “equal business stature”.

 

Facebooktwitterredditlinkedintumblrmail

Why Business Blogs Shouldn’t Sport Spadeas

“Spadeas wrap the Pioneer Press sections, which means they get read first,” a Twin Cities advertising department explains to prospective advertisers.”  In fact, readers MUST open your Spadea Section before they can read the paper. This means readers see and interact with these innovative ad pages before they read that day's news.”

A spadea fold is a separately printed, unbound broadsheet that is folded around a newspaper or other periodical, or around one of its sections, appearing as a partial page or flap over the front and back. The New York Times implemented a spadia ad campaign for the first time back in 2007, I learned.

In blogging for business, I guess, the equivalent of a spadea might be the call to action. But, is it ever a good idea for readers to see and interact with the call to action before they read “the news” (meaning the useful and current information you provide in the content of the blog post itself? Not.

I teach new Indianapolis blog content writers that, when people go online to search for information and click on different blogs or website pages, they’re aware of the fact that the providers of the information are out to do business. But at Say It For You, we know that the secret of successful business blogging is not coming on too strong. To the extent a blog has any similarity to a spadea, it’s that the blog is an “advertorial”, while the spadea is its brasher “cousin”, an advertisement.

To the extent that a blog post is “wrapped” in something, that something should be the leitmotif, or unifying theme of the entire blog.

Leitmotif means "leading theme" in German. In music, "the leitmotif is heard whenever the composer wants the idea of a certain character, place, or concept to come across," explains Chloe Rhodes in A Certain "Je Ne Sais Quoi",

Whenever I'm sitting down with business owners as they're preparing to launch a blog for their company or professional practice, I find that one important step is to select 1-5 recurring themes that will appear and reappear over time in their blog posts. The themes may be reflected in the keyword phrases they use to help drive search, but themes are broader in scope than just key words.

In choosing “wrappers” for blog content writing, don’t think spadeas; think leitmotifs!
 

Facebooktwitterredditlinkedintumblrmail

Are You Delivering on the Implied Promise of Your Business Blog Post Title?

My June Hunt’s Headlines e-newsletter made a point worth repeating to all blog content writers: Don’t let your titles mislead your audiences.

“Customers who bought tickets to the Broadway show ‘Bengal Tiger at the Baghdad Zoo’”, starring Robin Williams, “were understandably disappointed,” Hunt observes.  The play was a drama about the war in Baghdad, not the comedy they’d expected, he explains.  And, while “Bengal” received critical acclaim, communications expert Hunt thinks that’s no excuse for giving the play its “misleading” title.

I’m not sure I’d pay the price of a Broadway ticket without reading reviews, but as a professional blogger and corporate blogging trainer, I agree 100% that a title constitutes a promise of sorts, and that the content needs to deliver on that promise.

“A good title makes all the difference in the world,” says Nolan Wilson of benchmarkemail.com. Included in Wilson’s list of tips for writing engaging blog post titles, along with including keywords, being short and to the point, and using power words, is the warning to “Deliver on your promise in the body of the post.”

A concept that’s important for business owners and freelance blog content writers to keep in mind is keeping the title and the actual blog post content congruent.  I like to share a funny anecdote from a Jerry Seinfeld CD I own. Jerry thinks having the airline captain come on the PA system to detail the flight plan is ridiculous. “Just end up where it says on the ticket!” says Jerry. Come to think of it, that’s a very good rule for business blog writing.

Remember – online readers haven’t read “reviews” of your “play”. The title of our blog post, Wilson reminds us Indianapolis freelance content writers, is the first thing that readers see, and, as the old saying goes, “You never get a second chance to make a first impression!”
 

Facebooktwitterredditlinkedintumblrmail