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Don’t Just Blog There – Engage!

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Kudos for the most-watched Netflix series used to be based on how many households had watched a particular movie or show, Mental Floss magazine explains. But watched is a loose term. Anyone who who clicked “play” on a title would be counted, even if they made it only 10 seconds into the material, the authors explain.

When Netflix’s switched its popularity model (where only subscribers who’d watched a show for at least two minutes (and only then within the first 28 days of the show’s release) were counted, there were dramatic shifts in the popularity rankings, Mental Floss authors explain…

When it comes to blog marketing, getting found is most certainly a primary goal, but even after searchers have “found” your blog site and clicked “play”, the job of engaging those readers has just begun.

Steve Mehler of Techsling names things blog readers “really want from you”, including:

  • timely topics
  • a simple read
  • information
  • problem solutions
  • entertainment
  • visuals
  • emotional connections

“The definition of engagement has changed slightly over the years.” Jim Henshaw of Raventools explains. While early measurements focused on Bounce Rate and Pages per Session, that’s not enough (users may keep clicking on different links because they can’t find the content that interests them!) Truly engaged readers continue reading through to the bottom of the article.

Online publishers have spent the last few years trying to attract as many visitors to their website and apps as possible, but were later forced to rethink their online strategy and to put greater focus on maximizing loyalty and engagement, Jorrith Schaap observed in Crowdynews. Enhancing audience engagement is important, Schaap explains, because engaged users:

  • are more likely to trust the publisher’s brand
  • return more often to the website
  • visit more pages during a session
  • are more inclined to sign up a newsletter or RSS blog feed
  • are more likely to become customers and clientsAbove all, do not annoy your readers, Nick Stamoutis of BrickMarketing warns, with:
  • Slow loading
  • Cluttered design
  • Confusing navigation systemSo, don’t just blog there – engage!
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In Blogging, Keep Functional Alternatives in Mind

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They aren’t really the same as your product or service, but it’s important to analyze how your product or service compares to them, Jeanette McMcMurtry reminds entrepreneurs in Marketing for Dummies, referring to functional alternatives.

What are functional alternatives?
Let’s face it – there are products and services out there that aren’t exactly like the stuff you sell or the services you perform, but which lead to the same, or at least some of the same, outcomes for clients and customers.

Examples:

  • For a health coach focusing on weight loss, functional alternatives potential clients might choose include diet meal delivery, dietary supplements, cosmetic “fat freezing” procedures, and personal trainers.
  • For an orthopedic surgery practice, functional alternatives for potential clients include nonsurgical kinetics, psychological pain management clinics, and cryoanalgesia (using cold to block pain).
  • For a fitness studio, functional alternatives include home exercise equipment sellers, yoga or pilates studios, and online fitness course providers.
  • If you own a hotel, AirBnb and dimilar businesses are functional alternatives.

You need to decide how you compete with functional alternatives to your business or practice, McMurtry explains, then build action items into your marketing plan.

In blog marketing, as we know at Say It For You, content creation must be built around a thorough understanding of your target market. What are their goals? What choices do those prospects have in achieving those goals? In what way are your products/services substantially different?

Years ago, I met Jeff Bowe, owner of a private equity group called Actum. I remember him saying “When you walk into a room, everyone should know you for one thing, and that one thing needs to be very, very clear – to you and to your target audience.” In blog writing, it is crucial for business owners and professional practitioners to differentiate themselves from their functional alternatives.

Do you…do things faster? Operate at a lower cost? Make fewer errors? Offer greater comfort or less pain for the customer? Provide a more engaging experience?

In blogging, keep functional alternatives in mind!

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Blogging to Get Remembered

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Brag Better: Master the Art of Fearless Self-Promotion
“You can always get attention by being the loudest in the room,” admits Meredith Fineman in her book Brag Better, but being loud while lacking strategy will do more harm than good. There are ways to get remembered, Fineman teaches, by describing your personal brand in ways that earn respect and recognition. True showmanship, she says, means showcasing what you’ve done in a way that feels fun and true to you.

Better bragging better begins with making a list of facts about yourself and your successes, Fineman teaches. Learn to be loud, proud, and strategic by:

  • Using super power words
  • Avoiding invisibility
  • Avoiding verbal qualifiers
  • Considering your audience

Brant Pindivic, author of the book The 3-Minute Rule, speaks about ways to consider your audience: “To succeed, you must be able to capture and hold your audience’s attention with only the quality and flow of your information,” The audience must be able to:

  1. conceptualize your idea
  2. contextualize it (understand how it will benefit them)
  3. actualize it (engage with interest)

One tip that Pinvidic offers to sales people is particularly worth noting by blog content writers: “It’s not just who you pitch to, it’s who they have to pitch to, that matters.” How will readers rationalize their decision to buy when speaking to others?

Better bragging is about shining a light on the work you’ve done, having confidence in yourself and your voice, and speaking up, Fineman stresses. At Say It For You, there are three models of business blog posts that we’ve found are particularly helpful in getting readers to remember the content and its provider:

1. Helpful how-to hints
Find complementary businesses or practices, asking those business owners or practitioners for tips they can offer for you to pass along to your readers. The best tips and hints, I added, are related to some a topic currently trending in the news and practical.

2. Personal stories
Research done by questioning Stanford University graduates showed that shows that graduates were more likely to remember commencement speakers who told stories. In one experiment, students were asked to give one-minute speeches that contained three statistics and one story. Only 5 percent of the listeners remembered a single statistic, while 63 percent remembered the stories.

3. Fascinating tidbits of information
When business owners or practitioners present little-known facts about their own business or profession, those tend to be remembered. If you notice a “factoid” circulating about your industry, a common misunderstanding by the public about the way things really work in your field, a little-known tidbit can reveal the truth behind the myth.

Learn to do better bragging in your blog!

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It’s OK to Post a Blog With a Chip in It

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“This book is as messy as life,” writes Matt Haig in the intro to The Comfort Book . The book has short chapters and longer ones. It has lists and quotes and case studies and even an occasional recipe. It has moments of inspiration taken from movies, quantum physics, and ancient religions, Haig says. You can start at the beginning and end at the end, or the reverse, he says, or you can just dip into it.

Reminds me of my own Say it For You blog, where my “reading around”, taking ideas from magazines and movies, joke books and cookbooks, articles about pop culture and philosophy, has inspired close to two thousand different posts. Keeping up with a blog over the long haul is messy, I agree.

Without a doubt, conveying business owners’ passion for what they know how to do and for what they sell is the big challenge for any freelance blog writer.  Success in blog marketing depends on sustaining the discipline of content creation over long periods of time, keeping the spark of passion going all the while.

One of Matt Haig’s many deceptively simple, yet very deep, statements is that it’s OK to serve coffee in a chipped cup. It’s OK to be broken, is the concept, to wear the scars of experience.

I think this statement is a good one for blog content writers to keep in mind when creating content introducing business owners or professional practitioners to readers. Why? Writing about past failures is more than OK – it’s important. True stories about mistakes and struggles are actually very humanizing, adding to the trust readers place in the people behind the business, the entrepreneurs and practitioners who overcame the effects of their own errors.

Ironically, I’m the one who spends a lot of verbiage on the importance of avoiding grammar and spelling errors in blog writing, to the point of being labeled a “grammar Nazi” and similar epithets. I don’t want blog errors to call attention away from the impression we’re trying to make.

Matt Haig’s remark about the chipped coffee cup, though, reminds me of something Susan Gunelius wrote in Blogging All-in-One for Dummies: “A blog is for seeming “real and human in the consumer’s eye, rather than as an untouchable entity.”

Looked at that way, I guess it’s OK to post a blog with a chip in it!

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Blogging Can Bring Dead Horses Back to Life

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This week my Mensa Bulletin is sparking some thoughts about content and content marketing. In “Politics Aside”, Editor Chip Taulbee explains that, while the Mensa organization itself strives to be apolitical, it’s perfectly OK for any Mensan to express his or her own political views. The important thing when writing about any topic, Taulbee stresses, is to come up with novel thoughts. “We’re not trying to be part of the echo chamber. We don’t serve dead horses.”

There’s no doubt about the fact that business bloggers face originality challenges. First of all, as Susannah Gardner and Shane Bailey, authors of Blogging for Dummies, point out, “Anything and everything you see on the Internet is protected by copyright.”  Blog content writers can avoid plagiarism by properly attributing statements to their authors in any of several different ways:

  1. direct quotes
  2. paraphrasing others’ remarks (and explaining where the idea came from)
  3. creating links in your blog posts to other websites

In order to move higher in search rankings, blogs must provide fresh, relevant content. Perhaps even more important, though, bloggers need to introduce fresh ideas simply in order to engage readers’ interest.  But, with the sheer volume of information on the Web on every topic under the sun, how do we keep providing new material in our blog posts week after week, month after month, even year after year?

Almost a decade ago now, in a totally unexpected way, I was fortunate to discover an answer to that very question. I had seen – and absolutely loved – an old TV movie about Marie Antoinette. On the surface, historical film making in general seems the very antithesis of fresh content-centered blog writing for business. As a viewer, I knew how the story would end before it began! Why, then, I asked myself, did I find “Marie Antoinette” so riveting?  Why did I hang on every word of dialogue, waiting for what I knew had long ago already taken place? It wasn’t about the material itself being “fresh”; it was about the “fresh“ point of view. Sure, in high school and college I had studied the events leading up to the French Revolution, but I’d never experienced those events through Marie Antoinette’s eyes.

Readers may know some or all of the information you’re presenting in your business blog, but they need your help putting that information in perspective.  In fact, that’s where blogging for business tends to be at its finest, helping searchers with more than just finding information, but helping them understand its meaning and significance.

“Fresh” doesn’t have to mean “new” facts.  If our content is “fresh” in that it offers a new perspective on familiar information, we have a chance at having our online readers find value in every word.

 

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