Myths Have Pulling Power in Blogs

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Mythbusting is used in many fields to counteract what researchers suspect might be counterproductive thinking, and I’m a firm believer that myth debunking is a great use for corporate blogs.

I was reminded of this the other day by a USA Today article, listing – and then busting – some common myths about airline food:

  • Myth:  All airplane meals are frozen and reheated hours later.
  • Facts:  Salads and sandwiches are often included in airplane meals. even when food is cooked and then chilled, the “sous vide” method is used, with each ingredient sealed in airtight plastic bags and cooked slowly.

In the normal course of doing business, you’ve undoubtedly found, misunderstandings about your product or surface might surface in the form of customer questions and comments.  (It’s even worse when those myths and misunderstandings don’t surface, but still have the power to interrupt the selling process!)

That’s why the de-bunking function of business blog writing is so important. It’s owners’ way of taking up arms against a sea of customers’ unfounded fears and biases.  Blog content writing can “clear the air”, replacing factoids with facts, so that buyers can see their way to making decisions.

Myth-busting is also a tactic content writers can use to grab online visitors’ attention. The technique is not without risk, because customers don’t like to be proven wrong or feel stupid.  The trick is to engage interest, but not in “Gotcha!” fashion.

In other words, business owners and professional practitioners can use their blogs to showcase their own expertise without “showing up” their readers’ lack of it.

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Don’t Shorten – Tighten!

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Woman inside a Cradboard Box

“Long-form content is alive and well in an era of mobile content consumption,” says Neil Patel in “How to Write Content That Engages Mobile Readers”. Longer content is still appropriate, Patel explains, but, “instead of shortening your content, tighten your writing.”

As a blog content writer and trainer, I particularly appreciated Patel’s next statement: “Those focusing too much on mobile usability are giving short shrift to mobile copywriting. Content marketers must understand how to create content that mobile readers will love.”

And what sort of content is that? For starters, Patel explains, some of the old rules that apply to desktop reading just don’t work when it comes to mobile device readers.  Four pieces of outdated advice, he explains, include:

1.   The Golden Triangle (readers’ attention starts at the up left and goes down and to the right). This no longer applies in the era of mobile readers – there’s not enough screen real estate for horizontal sweeps and vertical movement, Patel points out. On mobile, viewers look primarily at the center of the screen.

2.   Users’ eyes are drawn to images over text. This rule is not valid for mobile. Don’t take up precious screen space with images that don’t advance your point.

3.   Users have shorter attention spans on mobile – write less. This counsel is wrong, Patel states. Longer content is still appropriate. Instead of shortening your content, tighten your writing. For mobile content, concise writing is essential, but the necessity has more to do with the screen size than the user’s attention span.

4.   Five sentences make for a good paragraph. Five sentences “turn into a wall of text on mobile, Patel explains.

Mobile readers still read articles. But the mobile revolution requires a reorientation to the art of writing.

The takeaway? Don’t write less. Write better!

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My Mother Was a Sneaker

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sneakersBlogs are not ads, as I am careful to emphasize in corporate blogging training sessions. That’s not to say, though, that we blog content writers can’t learn a lot from ad writers.

I love the Samuel Hubbard.com ad for men’s dress shoes, for example. “My mother was a sneaker. My father was a dress shoe. … I can’t help it. I was born this way.  Insanely comfortable and ready for a day in the office.”

You shouldn’t try to give searchers information about everything you have to offer, all in one blog post.  With each post, stress just one major aspect of your company or practice, I teach. On the other hand, you want your blog to stand out, to be unusually interesting, so that readers will want to stay awhile and maybe even move on to your business’ website.

And when you put two things together that don’t seem to match – that can be a good technique to capture people’s interest. Having the shoe “talk” to the reader, and suggesting that a comfortable shoe is the “offspring” of sneaker and a dress shoe is just different enough to startle and engage.

The “nucleus” around which business blog posts are formed is their topic, the expertise and products that business offers. The key words and phrases around that topic are what bring readers to the blog posts. But, even though the overall topic is the same, there is endless variety that can be used to make each blog post special. The technique used by Samuel Hubbard Shoes is metaphor – making an unusual comparison – in this case between parents and shoes.

If you place a ripe banana next to a green tomato, the tomato will ripen, too, explains Brian McMahon in Mental Floss Magazine. Interesting facts such as this can always be of business blogging help, but that advice comes with two provisos:

Your reason for including the fact in your post must be apparent early on in the blog post, and the new information should relate to something with which readers are already familiar.

What “different” metaphor or comparison can you include in your blog that catches readers’ attention but still stays true to your message?

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Things-You-Can-Buy Business Blogging

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Luxury Cruise Ship in Port

Yes, I admit it – I tried for the $1.5 Powerball jackpot and lost. Have to add, though, that I really couldn’t relate to that big a dollar figure – couldn’t even imagine dollars in the billions. Billions. Until, that is, I read the USA Today list of “5 Things that $1.5 Billion Powerball Jackpot Can Buy”:

  • A fleet of 23 Gulfstream 6650 jets
  • 42,000 nights’ stay at the Burj Al Arab Jumeirah Hotel in Dubai
  • A flotilla of five “super yachts”
  • A parking lot full of Tesla Model S electric cars, one for each of your 21,097 closest friends.

Ah, NOW, I got it!  And, while I’m not sure Dubai would be my destination of choice, just seeing that list made that humongous number come alive for me.

That same concept applies to blogging for business, I’m convinced.  Each claim a content writer puts into a corporate blog needs to be put into context for the reader, so that the claim not only is true, but feels true to online visitors and in such a way that readers can picture themselves using the product or service.

It wouldn’t be exaggerating for me to say, based on my own experience reading all types of marketing blogs, that very few manage to convey to visitors what the information means to them. Imagine those readers asking themselves “How will I use the product?  How much will I use? How often? Where? What will it look like?  How will I feel?”

$1.5 billion wasn’t real to me until that enterprising USAToday journalist Charisse Jones helped make it real by translating the dollars into stuff those dollars could buy.

Try focusing your blog posts on the results your readers can have as a consequence of using your product, your service, or your know-how:

  • things they could buy
  • things they could enjoy
  • things they could accomplish
  • ways they can feel
  • looks they can achieve

Put your readers in that “Gulfstream jet” of anticipation of wonderful results!

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What Do Blog Visitors Want?

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“What do interviewers want?” asks John Kador in “201 Best Questions to Ask on Your Interview”. Ideal qualities for job candidates fall into four main categories, Kador explains:

  • Thinking
  • Planning
  • Interacting
  • Motivation

Business blogs, I’m fond of saying in corporate blogging training classes, are nothing more than extended interviews.  Just as in a face-to-face job interview, searchers who read your blog evaluate the content, judging whether you’re a good fit for them. And those visitors, I’m convinced, are “testing” your company or practice for the same four ideal qualities job interviewers use:

Thinking:
Can you (the “candidate” in this scenario) quickly and effectively solve challenging problems?
Kador advises candidates to be prepared to demonstrate past successes; bloggers should use testimonials and case studies.

Planning:
Can you plan projects without missing deadlines, executing with precision?

Interacting:
Can you demonstrate genuine support and concern and be persuasive in a low-key manner? Whatever your business or profession, there’s no end to the technical information available to consumers on the Internet. Our job then, as business blog content writers, becomes to help readers absorb, buy into, and use that information.

Motivation:
Will you be flexible and frequently suggest improvements?
The overriding message a successful interviewee will convey to a prospective employer is the same message business owners and professionals must convey to their prospective clients: “I understand the challenges of the job, and I have the experience to take them on. I would very much like to start doing this important work.”

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