Business Bloggers, the Ancient Mariner Was Wrong – Part One

Remember "The Rime of the Ancient Mariner"?  (Do they still teach that poem in high school?) The stranded seaman laments, “Water, water, everywhere, nor any drop to drink.”

Just two years ago, I wrote a series of six Say It For You blog posts called “Learning Around for Your Blog”. The point I was trying to get across to Indianapolis business blog content writers was this:  The secret of sustained blogging for business is learning from everything you see, read, and hear. “Ideas, ideas are everywhere,” my professional ghost blogger verse might begin, and all we need to do is add our own slant – and “drink”, meaning use those ideas to keep blog post content fresh and engaging.

To prove that the best kind of business blogging help is all around us if we’re just alert to it, I used those six 2010 posts to offer examples of blog content “triggers” ranging from a golf training facility to a delivery truck for exercise equipment, to soup can labels and family filing cabinets.

There are two reasons all of this came to my mind today:

a) Even after all these years offering corporate blogging training, the most frequent excuse I hear from business owners and professional practitioners for not starting a blog goes like this: I’ll run out of ideas after the first few posts.  After all, there can’t be that many different things to say about a business/practice, right? In other words, they’re saying, there’s only so much “water” in their “jug”, not nearly enough to sustain their business blog content creation over weeks and months and years.

b) The more immediate reason I decided to resurrect the “learning around” concept: I tuned in to a QVC show on TV. Think about it: QVC has a website with pages and pages of online catalogues of women’s clothing.  In a fraction of the time it took me to watch that hour-long show, I could have checked out all the basic information about each of the QVC holiday sweaters – color, size, price, fabric, availability – you name it, online. So, why does QVC bother to run a entire hour’s programming with the host taking five to seven minutes to talk about the details of each garment?

That’s when I had my “learning around” QVC blog content writing epiphany: Letting a human being point out features and benefits of the product works. Giving potential customers ideas about different ways they can use the product (with the sash that comes with the blouse worn as a neck scarf, with the blouse paired with slacks or a pencil skirt, with it worn open over a  camisole or buttoned, with jewelry or without, throwing that animal print top on over a pair of jeans to run the kids to piano lessons or wearing it over a velvet skirt for Thanksgiving) – works!

Websites present the big picture – the different services and products the company offers, who the principal players are, the mission statement, the geographic areas the company deals with, the “unique selling proposition”. What each blog post does, then, is focus on just one aspect of your business, so that online searchers can feel at ease and not be distracted with all the other information you have to offer. Just like the QVC host, each single blog post helps the reader visualize how this one product or this one service you provide, how this one piece of special wisdom you’re imparting can be used by this one reader.
 

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Keeping Business Blogging Au Fait

Are you “au fait” in your field?  Your business blog content will help readers decide if you are or not. Another of those “loanwords” that came into the English language from the French, the expression “au fait” means “informed”, “up-to-date”, and “abreast of”, according to Chloe Rhodes in her book “A Certain ‘Je Ne Sais Quoi’”.

With more than five years of providing blog writing services for businesses and professional practices, I know that information (as opposed to promotion), is what successful business blog content writing is all about.

The Small Business Administration apparently agrees. Here are three answers the SBA offers to the question “Do you really need a small business blog?”

  • “Search engines love to provide customers with relevant, helpful, and up-to-date content.”
     
  • “An up-to-date and informative blog is also an essential tool in your social media arsenal.”
     
  • “Use your blog articles to share you expertise and answer the questions you get every day.”
     

Being “au fait”, though, takes work, and, inevitably, time.  Every one of the three excellent suggestions offered by the SBA illustrates the fact that blog content writing requires dedication and discipline..

  1. “Take the time to follow and read other blogs that relate to your field.”
     
  2. Keep up with “What’s going on in the news.”
     
  3. “Is there a new industry development that’s worth writing about?”

“The blogging format lives and dies on current information,” emphasizes Susannah Gardner in “Writing a Good Business Blog”. “Current”, she goes on to say, “means posting often, even multiple times daily if you can swing it.”

Even if they enjoy writing blogs, our Say It For You clients realize they lack the time to keep up enough “frequency and recency” to win Internet search. For most, having freelance blog content writers post new content every three days constitutes a reasonable compromise between the Gardner “multiple times daily” standard and the budgetary and time realities of their business or professional practice.

In every business or profession, there’s no lack of technical information available to consumers on the Internet. But it falls to us business blog content writers to explain it, simplify it, and put it into context for readers.  Your blog needs to leave your online readers feeling quite “au fait”!


 

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How To – and How NOT to – Use Quotes in Your Corporate Blog Writing

Quoting others in your SEO marketing blog – good thing or bad? As I’m fond of saying in corporate blogging training sessions – it depends!

On the positive side, when you link to someone else’s remarks on a subject you’re covering, that can:

  • Reinforce your point
  • Show you’re in touch with trends in your field
  • Add value for readers (by aggregating different sources of information in one business blog)

On the other hand, as is true of all tools and tactics, “re-gifting” content needs to be handled with some restraint and using proper protocol (attributing content to its source).

As a longtime member of the National Speakers Association, I read many columns offering advice for speakers, and the other day, I came across one article that is worth sharing with Indianapolis blog content writers. The piece is called “How to Use Quotes in Your Speech”, and it’s written by Andrew Dlugan.  Using quotes in your material, says Dlugan, can reinforce your ideas (“A quotation is more powerful than simply repeating yourself in different words”), and add variety to your logical arguments (“Audiences get bored if you offer a one-dimensional shring of arguments of the same type.”).

Dlugan offers a caution I want to emphasize to business bloggers: Avoid closing your speech with a quote. “Your final words should be your own.” I agree.  Curating others’ work – bloggers, authors, speakers – is a wonderful technique for adding variety and reinforcement to your own content.  Remember, though, when it comes to writing SEO marketing blogs, you’re trying to make your own cash register ring.  It’s your voice that has to be strong throughout the post, so readers will click through to your website or shopping cart. (In the case of Say It For You ghost blogging clients, the blog writer must become the voice of each business owner or professional practitioner.)

And speaking of search engine optimization, Dave Smith of realestatebloglab.com issues a different sort of caution about quotations: Don’t use double quote marks in blog post titles, he says.  Double quote marks at the beginning and end of a phrase tells the search engine to look only for those exact words in that exact order, severely limiting your ability to “get found” through category or organic search.

In corporate blogging training, I compare quotations to seasonings, warning blog content writers to avoid “over-salting” the meal!

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The Je-Ne-Sais-Quoi of Business Blogs

You might say that business blog content writing is all about turning the je-ne-sais-quoi of a business or practice into information readers understand and relate to.  The expression “a certain je ne sais quoi (French for “I don’t know what”) refers to a quality that’s hard to pin down or describe, but which makes the subject interesting, explains Chloe Rhodes, author of “A Certain ‘Je Ne Sais Quoi’”.

It’s not that using a lot of fancy words – or foreign words, for that matter – in corporate blog posts is a great idea.  In fact, I caution newbie blog content writers to keep their posts simple to understand even while working to deliver content that’s interesting and a little different from the expected.

Being a little different is one key to success in SEO blog marketing blogs.  After all, if your business is a household name, goodie for you – you can keep using the tried and true. Truth is, though, most clients of our Say It For You professional ghostblogging marketing  services are still just household name wanna-be’s. To capture attention, those business owners and professional practitioners absolutely need to project a certain je ne sais quoi.

Just “boasting” isn’t going to do the trick.  Using language such as “innovative solutions”, “great customer service”, “world-class”, or “game-changing”, as David Meerman Scott points out, warning freelance blog writers to avoid that sort of gobbledegook. Instead, conveying the special “flavor” and personality of your brand and your people is precisely what blogging for business needs to contribute to your overall marketing strategy.

Another term for phrases such as je ne sais quoi is “loanwords”.  These are words that are adopted by speakers of one language from a different language.  But, why? More specifically, why can loanwords sometimes be of business blogging help?

“Often used to acknowledge a woman’s mystifying beauty or charisma, the phrase is also widely applied to appreciate that certain something that makes a superb plate of food so tasty or a vintage champagne so deliciously refreshing” (Chloe Rhodes’ definition), the expression ' je ne said quoi' implies that when online readers choose that product or service, they can anticipate a “special” experience. 

Your business blog writing needs to convey that you’re not just another furniture store, dental practice, car dealership, beauty salon, fitness facility, or retirement community, but that your business or practice will deliver that…well, you know, that je ne sais quoi experience!

 

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The Sensa Rule for SEO Marketing Blogs

I’ve always been able to see a parallel between billboards and blogs. Of course, both billboards and blogs are about promoting products, services, and ideas.

A marketing study I read about several years ago highlights one particular aspect common to both blogs and billboards. The study showed that, if what a billboard was advertising wasn’t relevant to a person’s life at that time, that person’s brain would “brush off” the information immediately and the billboard’s message would be ignored. The moment consumers were in the market for that kind of product or service, they would notice the billboard and the message would “register”.

In the same way, SEO marketing blog posts are out there on the “highway” of the Internet, but the only people that are going to find that blog are the ones seeking information on exactly that kind of advice, product, or service!

As both a professional ghost blogger and corporate blogging trainer, I’m always thinking about ways blog content writers can engage the interest of online searchers. At the same time, of course, I’m a consumer along with everybody else. And true to the billboard study I mentioned, lately I’ve begun noticing all these SENSA® weight loss advertisements on signs and bulletin boards (I’m trying to take off ten pounds, so the messages “register” in my brain).
 

Once I started looking at the SENSA® ads, though, (and there are 160 different versions), I realized they’re all based on a technique my freelance blog content writers in Indianapolis could be using to help Say It For You clients capture online readers’ attention: What I found is that every single one of those SENSA® ads is focused on a result, an outcome, on the What’s-In-It-For-Them, and not on the product!

 

  • “Drop 30 pounds”
  • "Eat yourself skinny”
  • “Hello size 8”
  • “Discover a thinner, happier You!”
  • “Lose weight without dieting”
  • “Sprinkle. Eat. Lose.”
  • And the absolute topper – “Look good naked.”

One key element in successful corporate blogging for business is usable information, and one thing that makes for that usability is helping users know how results might “feel”. I ask you, who doesn’t want to look good naked?
 

 

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