In Career Fairs or Business Blogging, Every Contact Counts

man with name tagApply the Rule of 12, advises Mindy Weaver-Flask, writing in the Indianapolis Star. Since more than 70% of human resource departments rely on job fairs to recruit employees, it’s crucial for job seekers, Weaver-Flask explains, to make a good first impression.

In doing corporate blogging training, I don’t typically use the number twelve. The general ideas Weaver-Flask suggests for capturing positive attention, though, are an excellent fit for corporate blog writing:

"12 feet, 12 inches, 12 minutes. Sometimes that’s all it takes
before a hiring decision is made."

As a freelance SEO copywriter offering business blogging help, I know we have far less than those "three twelves" at our disposal for any business’ marketing strategy and tactics development.

"At 12 feet away, the recruiter is taking in the entire package." (Weaver-Flask’s conclusion: Don’t underestimate what you wear at the career fair.)

The distance between an online searcher’s eyes and your blog post on their computer screen may be only one foot, but the importance of a good first impression can hardly be overestimated. For clarity and visual appeal in business blog writing, use bolding and italics to highlight key points, and images and photos for color and appeal.


"When you’re 12 inches away, make eye contact, smile, and have a firm handshake," Weaver-Flask cautions.

In corporate blogging for business, the equivalent of a firm handshake are the opening lines of the blog post, which need to put the reader at ease by reassuring them they’ve come to precisely the right place to find all the information, services, and products they need.

"You likely won’t have a recruiter’s undivided attention for 12 minutes," warns Weaver-Flask. Her message to job seekers: Make the most of your time.

Blog content writers almost certainly won’t have anywhere near 12 minutes, and probably only seconds, to capture the attention of online readers. In fact, when offering business blogging assistance, I remind blog content writers that searchers tend to be scanners more than readers, and engaging their attention needs to happen within seconds of their clicking on your blog post.

At a career fair, the Rule of 12 emphasizes, every contact counts.  That’s at least twelve times as true in the blogosphere!


 

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Shipping Business Blogs in 2011

shipping crateFor someone like me who offers business blogging assistance, it’s important to keep reading many different blogs, along with the comments on those blogs.  As so many conversation "threads" seem to do, the one about "shipping" began with marketing blogger Seth Godin, who asked his followers a simple question: "What did you ship in 2010?"

Next, local blogger and friend Michael Reynolds took the challenge, blogging about his own accomplishments last year.  You can imagine what came next…As a professional ghost blogger and a trainer in business blog writing, I couldn’t let that challenge pass me by, so I had to compose my own "shipping list" for 2010.  And, just as happened with Michael Reynolds, the exercise helped me see what things I’d wanted to ship but hadn’t, making for some goal setting for the year ahead.

In tallying up all the companies for whom Say It For You had "shipped" SEO marketing blogs, all the online articles, the client newsletters, website page copy, and hundreds of attendees at blog training sessions, I realized – we’d shipped a lot.

At the same time, writing out last year’s "shipping list" reminded me what corporate blog writing IS, and at the same time ISN"T about.  In one sense, it is all about the numbers – pieces of writing posted online and of keyword phrases used by each of my blog content writers. In blogging for business, it’s crucial to maintain frequency in posting content.

But what has to go along with the numbers is the ever-important need to simplify and refine the business marketing message. The blog is, after all, an integral part of each company’s branding and corporate identity.

So, when it comes right down to it, the important question to pose at the end of this next year might not be "How much did you ship in 2011?" but "Of what quality were your shipments in 2011?"

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Business Blogging and Professional Competence – (special guest post by Robby Slaughter)

Today’s guest blogger is Robby Slaughter, author of one of my very favorite business books "Failure – the Secret to Success".  Slaughter runs a productivity consulting  firm in Indianapolis and specializes in helping businesses and individuals become more efficient, more effective and more satisfied.

I’m happy to admit that I am not a mechanic. With enough patience and help, I probably could resolve a few routine problems with my vehicle but if I want quality work done in a reasonable amount of time, I am prepared to open my wallet and engage the services of a professional.

Nevertheless, I am not a complete automotive neophyte. Last month, my driver’s side window somehow became disengaged and then permanently disappeared into the inside of the door. Naturally, I understood that a mechanic would need to take apart the interior panel to assess the problem and then repair or replace some parts inside. This level of knowledge is neither highly technical nor particularly obscure—in fact, anyone who owns a car ought to be able to deduce these broad steps.

When I picked up my vehicle, I was pleased to be able to once again raise the window pane with the flip of a switch. But later that day, I discovered a couple of curious pieces of metal in my back seat. I also found out that the automatic trunk release button—which is built into the same door panel—no longer functioned! I went straight back to the dealership and demanded they address these problems at their own expense.

I am not a mechanic. I have no way of evaluating the work that was done to fix my window. Nevertheless, everyone knows that a repair job should not end with leftover, unused parts tossed onto the floorboards. Furthermore, shouldn’t a professional test all of the functions on the door they just reassembled?

Similarly, most potential customers do not understand the complex technical work that your business provides. I hire a mechanic to work on my car for the same reasons your clients come to you: we all value competence and expertise. Yet when there are extra parts clanking about in the backseat or new, obvious problems introduced as a result of a repair, we all wonder if the supposed professional has any idea what they are doing. The same judgment arises when we spot minor grammatical or spelling mistakes on your business website. If you can’t even manage something relatively easy, why should customers believe you are capable of doing anything difficult?

If you want to grow your business, you must treat your online content as a first-class citizen. Engage professional writers, copyeditors and designers. Treat your business blog with same care as you do your actual customers, so that potential clients see your commitment to detail and quality. Don’t allow trivial mistakes to become a reason for visitors to leave. You may not be able to show the world the amazing work you do in an instant, but don’t provide an excuse to be dismissed as incompetent. Quality matters!

Say It For You comment:  Corporate blogging for business demands discipline and time.  With so many business owners lacking the time for business blog writing, a freelance SEO copywriter can become an integral part of the company’s marketing strategy and tactics development. Slaughter has pointed out something important here: "Potential clients must see your commitment to detail and quality."

My high school English teacher had a poster on her classroom wall that expressed a similar idea: "Autograph your work with excellence."
 

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Ways to Win People Over in Your Business Blog

thumbs up"Getting someone to really listen is no small feat," says Amanda Armstrong in Real Simple Magazine, going on to suggest "5 Ways to Win People Over." 

Getting found online’s no small feat either, I can tell you as a trainer offering business blogging help.  An even greater challenge, though, is consistently producing blog content that engages readers’ attention. As a freelance SEO copywriter, I need to pay attention to tactics development when it comes to using keyword phrases.  More importantly, though, I need to write stuff people will want to read! 

1.   "Puncture your own ego," advises Armstrong. "Getting defensive gets you nowhere with people.  Instead, be willing to show humility and, above all, humor."

During corporate blogging training, business owners new to corporate blogging for business marketing often express a fear that, if they allow comments on their blog, some of those comments might be negative. Corporate Blogging for Dummies authors Doug Karr and Chantelle Flannery put that fear to rest, explaining that negative criticism is an incredible opportunity for any company.  "Consumers no longer demand perfection – they actually want to see what happens when your company is faced with its own imperfections."

If you don’t blog frequently, and certainly if you don’t blog at all, you won’t attract negative comments. But you also won’t attract the attention of search engines that can deliver visitors to your website! Winning people over in business blog writing is about getting more conversational and more personal than you would on your website pages. 

 " Don’t be needy," Armstrong cautions. "People can smell any sense of urgency, and they’re easily turned off."

Whether you’re the blog content writer or using a professional for business blogging help, just focus on letting readers get to know you and your company.  No formality.  No elaborate claims.  Hard selling doesn’t work, and it certainly doesn’t work in writing for business. Just "talk"!

More next week about ways to win people over in your business blog…

 

 

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We Don’t Ever Get Ready For Business Blogging – We Just Run Out of Time!

lateThe Indianapolis Star has a section I love called "Let it Out", where readers can get on their "soapbox" about topics of their choice.  There was one comment that I think should really resonate with any blog content writer – I know it did with me:

"I don’t think people ever get ‘ready’ for Christmas – we just run out of time."

When I first launched my business blogging service, it was because I knew, based on the previous twenty five years of writing columns and  newspaper articles, that no piece is ever as perfect as it might be (given further revisions and research).  At some point, though, you run out of time and smack dab into a deadline. 

With business blog writing, there are no actual deadlines (because there’s no newspaper or magazine "going to press"). In a way, though, getting content written and published regularly and frequently is the big challenge. That’s the reason, in my introductory post for my Say It For You blog, I stressed that one quality that makes for a great blog content writer – whether that’s the owner of the business or a ghost blogger- is "drill sergeant discipline". That’s the reason, in fact, most business owners need to hire someone to provide blog writing services.

I realized early on that maintaining momentum is precisely the area in which business owners who want to create company branding and corporate identity online need business blogging help the most. After all, how many small business owners have time to compose and post blogs frequently enough to "win search"? It’s all about the discipline. Fellow blogger Rick Short puts it this way: "If you won’t be able to stick with it once the blogging becomes routine, after you’ve battled with writer’s block, after numerous distractions beckon, then find a new hobby."

And, back to the Star reader’s comment about never being totally ready for Christmas, the other thing about corporate blogging for business  is you’ve got to be able to let the post "go live" even if it’s not the very best it can be.  Alternately, bring in a freelance copywriter to "say it for you"! Either way, while you may not ever be really ready for corporate blogging for business, you won’t run out of time!

 

 

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