How Not to be Boring in Corporate Blog Writing – More Fortune 500 Examples to Follow

excitementLast week, knowing that the last thing any of my Say It For You blog readers would want for their blog is to have it be labeled “BOR-ing”, I introduced five companies who made the list of Forrester’s Top 15 Corporate Blogs.

I examined ways in which we Indianapolis blog content writers might put those lessons to use.  And, while, as a corporate blogging trainer, I don’t necessarily agree with all of the picks, I think there are things to learn from the reasons Forrester gave for liking certain corporate blogs more than others.

37signals “rarely blogs about their products, instead devoting their blog content writing to sharing advice about business and other topics.” In offering business blogging assistance, I stress that valuable information highlighing the expertise and commitment of the business owner makes for more compelling reading than lists of claims.

Southwest Airlines (“Nuts about Southwest”) blogs about itself and the industry with a personal touch, and doesn’t take itself too seriously. Corporate blog writing at its best allows readers to identify with the business in a personal way.  Remember, people want to do business with people.

Quicken Loans (Quizzle Blog) posts advice on understanding the home loan market. Blog content writers need to bring lesser-known facts to readers about the products and processes the company offers, and suggest new ways of thinking about things readers already know.

Accenture taps employees, who share insights on technology, hiring, and consulting.
In any SEO marketing blog, it’s valuable to involve all members of the marketing team, plus as many employees and stakeholders as you can.  Even if it’s not practical for them to write blog posts, their input can enrich the corporate blog immensely. 

Seagate‘s Marketing Manager Pete Seege writes fun posts, such as one about Batman’s storage requirements. In that vein, I advise using unlikely comparisons in business blogging. The new cheetah exhibit at the Indianapolis Zoo is a great example of helping your audience understand what you do by comparing the unfamiliar with the familiar. The sign at the zoo compares cheetahs to race cars, with the car chassis being the animal’s skeleton, the tires being like the claws, and the cheetah’s foot pads serving as brakes.
 
I said this last week, and I’ll say it again: The greatest business blogging help I can offer in corporate blogging training sessions is to urge blog content writers to let passion and energy shine through in the blog!

Whether you’re the business owner doing your own blog content writing, whether it’s a global manager such as Pete Seege, or whether you’re using a corporate blog writing service such as Say It For You –  humor, passion, and energy are never boring! 


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Reality Check for Authors of Books and Business Blogs

In the intro to his book “Reality Check”, Guy Kawasaki shares four reasons why, afterReality Check blogging since 2006 (How to Change the World), he decided to put his newest important ideas in book, rather than blog form:

  • A book boots up faster than a blog.
  • A book has better copyediting and fact-checking.
  • A book is not dependent on Internet connectivity or battery life.
  • You can write in a book, stick stickies in a book, and dog-ear its covers.

Having spent a good portion of my life over the past four and half years doing blog content writing for my own Say It For You blog and for the blogs of dozens of clients, not to mention all those corporate blogging training sessions I either attended or led over that same period of time, I found Kawasaki’s take on blogging’s deficiencies more than a bit deflating.

My sense of purpose was re-strengthened somewhat by reading Penelope Trunk’s blog post “5 Reasons Why You Don’t Need to Write a Book”.  Trunk says those reasons begin with the fact that “people who have a lot of ideas need a blog, not a book.” (Yes!!!)

Many people think they have a ton of ideas when in fact, she points out, most of us have very few new ideas.  If you disagree, Trunk dares you to start blogging, because “there is nothing like a blog to help you realize you have nothing new to say.”

Reading further, I realized that Trunk’s list of reasons to write blogs, not books, relate more to what blog maven Seth Godin might refer to as “cat blogs” than to the sort of SEO marketing blogs that are the focus of much of my work as a professional ghost blogger. Cat blogs, Godin explains, are written out of a need for self-expression, or perhaps to gain converts to the writer’s way of thinking.  Penelope Trunk believes that people on the cutting edge of any topic are now reading articles and blogs rather than books, because online readers want immediacy.

Generally speaking, my business owner clients know precisely which direction they want to go using blogging for business as one tactic in their overall marketing strategy: UP.  They want their company name to move UP search engine ranking so that those online consumers who are seeking exactly what those business owners have to offer will find them.

My business owner clients want IN.  They know business blog content writing is a form of “pull marketing”, with the power to “introduce” them to potential clients they otherwise might never meet.

My clients need to get the word OUT. For any small business, the first priority is survival.  Guy Kawasaki advises them to “ship, then test”. You can’t wait for perfection, because cash flow starts when you begin shipping! 

That piece of common sense advice is one business owners – and their freelance blog content writers – need to hear.  It’s far more important to get frequent, relevant, and passionate content “out there” on the blogosphere, starting now, even if that content is not “perfect”.


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How Not to be Boring in Corporate Blog Writing – Fortune 500 Examples to Follow

boringThe very last thing any business owner would want, whether that owner is doing his own blog content writing or using a blog writing service, is for readers to label the blog
“BOR-ing”!

Yet, according to a recent report by Forrester Research, most corporate blogs are “dull, drab, and don’t stimulate discussion”.  Blogger Josh Catone explains why, pointing out what the Forrester Top 15 corporate blogs are doing right.

As a corporate blogging trainer, I don’t necessarily agree with Forrester’s top blog picks, but I think it’s worthwhile pointing out their researchers’ reasons for liking those 15 more than the others.

Dell, Catone points out, “posts with a great conversational voice” and often breaks news on its blog.
In offering business blogging assistance, I stress that good blog content writing is conversational, using “I” and “you”, not third-party dialect.

Lenovo intersperses posts about its product line with musings about business and life.
Corporate blog writing is a great way to demonstrate that, as a business person, you stay actively involved in your industry and in the community around you.

BBC publishes a series of “behind-the-scenes” blogs that online readers like.
“Opening up” to readers about what makes a business’ owner tick, and even what “ticks them off”, allows readers to identify with the business in a personal way.  Remember, people want to do business with people. Use corporate blog content to allow readers to get a sense of being shown what’s behind the curtain.

GM “throws in interesting treatises on current hot-button issues, such as alternative energy”.
In any SEO marketing blog, it’s vital to write about current, time-sensitive issues that people are reading and talking about right then, showing what’s new, why it matters to you – and why it should matter to readers.

Catone has the greatest praise of all for Amazon Web Services, because corporate blog writer Jeff Burr writes in the voice of someone amazed each day by the stuff built at his company.

The greatest business blogging help I can offer in corporate blogging training sessions is to urge blog content writers to “let the passion show”!  Passion is “real” and it sells. And, to the point of this Say It For You blog post – real passion is never boring!

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Blogger Relevates to Say It For You Magazine Challenge

Relevate“Even I get blogger’s block,” admits fellow blogger Serina Kelly of Relevate, who uses “touches” to “turn prospects into clients and clients into raving fans.” Promptly rising to the Say It For You magazine challenge, Serena composed “Blog Topics are Everywhere – Just Pick Up a Magazine and Get to Reading”, helping me prove the point that business owners or freelance blog content writers can find corporate blog writing ideas at the nearest magazine stand.

Serena’s magazine pick was Whole Living. She applied the first article she selected, “Move Into the Fast Lane”, which urged readers to ramp up their exercise routine, to the need for business owners to “get in the fast lane” to make their business grow. Often, in corporate blogging training sessions, I acknowledge that creating business blog content takes sustained effort.  Still, I emphasize, the results can be very rewarding.

Kelly’s second Whole Living article pick, “Get Healthy”, reminded her how important it is for us to avoid getting stuck in our daily routine.  In fact, she resolved to spend 30 minutes every day learning something new. The two specific results Serina expects are very much in line with the side benefits business owners can reap for themselves from the effort of producing an  SEO marketing blog:

  • It keeps things exciting and builds momentum. Putting up fresh posts about new products or recent accomplishments is great reinforcement for YOU as well as for readers!
  • It makes you appear quite “in the know”. In providing business blogging assistance, I explain that verbalizing the positive aspects of your business, you’re constantly providing yourself with training!      

The final article Kelly chose was “Don’t Wait Until Thanksgiving”, discussing gratitude. In Serina’s relationship marketing business, she stresses the importance of letting people know you appreciate them, including not only clients, but vendors, strategic partners, and vendors who are making a difference in your business.

And what better way is there to do that than to include testimonial stories in your business blog?
 


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Screw-ups to Avoid in Blogging for Business

Tom VanahnI’m sure glad my new Facebook friend Tom Vanahn of Viral Solutions sent me a piece called “12 Ways to Screw Up a Virtual First Impression”.

First off (and I’m not sure Tom even knew this), when I’m not writing Say It For You blog posts or running corporate blogging training sessions, I serve as Executive Career Mentor at Butler College of Business.  I need to show this Viral Solutions piece to my students, who are typically social media savvy, but unsophisticated when it comes to social media etiquette.

Second, business owners and managers, whether they’re doing their own corporate blog writing or working with a freelance blog content writer like me, need to understand the subtle differences between blog “production” and blogging with style and grace.

Of the 12 common “screw-ups” Vanahn lists, the three I think are most relevant to SEO marketing blogs are these:

Linking to inactive social network accounts. Let’s say that on your blog page, remarks Vanahn, you have a Twitter icon, but blog readers click on that icon only to find “the last time you tweeted was back in late 2009. "Please go back and update or report to the principal’s office,” he exclaims.  When giving business blogging assistance, I constantly stress delivering on the promise – blog navigation paths need to lead to expected results rather than to negative surprises.

Too much ME, not enough THEM. “Check out my….  I’m speaking at…  My latest blog post…” are not designed to win raving fans.  “Make others look like rock stars,” Vanahn advises. The WIIFM (What’s In It For Me) is still online searchers’ favorite radio station, and content writers in Indianapolis need to remember – writing for business means writing all about THEM!

Broadcasting instead of interacting… “Let’s make sure that somewhere between all the links, quotes, tips, etc.,, we are thanking, acknowledging, validating,…Show the world that there is indeed a human being behind the tweets,” says Vanahn.  The blog content writers’ version of that principle – our job is to bring across the human factor within the business we’re blogging about.  We get there by being conversational, not bombastic.

Bottom line for anyone involved in writing for business – you invested a lot of effort in “pull marketing”, using your blog content to draw searchers to your site.  Don’t screw up that first impression!


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