Business Blogging To Appeal To Deal Seekers and Enthusiasts

Marketing seems to go in cycles, remarks Morgan Stewart in a Media Post Publications article.
“We bounce back and forth between…left-brain marketing focused on analytics and segmentation, and right-brain marketing focused on the creative.”  Both types of marketing are needed, concludes Steward. "Left-brain marketing narrows target audiences. Creative pulls people into your message.  Creative gets people talking.  But the same creative doesn’t appeal to everyone.”

Bloggers for business need to pay attention to Morgan Stewart’s take on consumers, who, he claims, fall into two categories:

Deal Seekers: 
(These people go online in search of bargains and discounts on products and services they already know and use.)
In blogging aimed at deal-seekers, focus on the cost-effectiveness of your product or services.  How does dealing with your business save them time and money? Do you have a time-sensitive special “deal” or offer?

Enthusaists:
(These people go online seeking information to support their hobbies, interests, and beliefs.)
Blogs aimed at this audience might focus on environmentally-friendly products and practices, natural ingredients in foodstuffs and skin care products, safety, responsible finances, and business ethics. Specialty items and services appeal to enthusiasts, as well as creative packaging, color and shape of items. 

The blog post’s layout and appearance can itself be targeted towards either the deal seeker (charts, graphs, statistics might figure prominently on the page) or the enthusiast (creative layout, photos, images, color used for added appeal).

“Regardless of what social media tools consumers are using,” (says Stewart, referring to fellow marketing professionals) “our real job is to give them something worth talking about.”

As a professional ghost blogger and blogging trainer, I couldn’t agree more when it comes to blogging for business!

 

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Blogs Can Be Both Mundane and Magical

One of the 12 Things Good Bosses Believe is that "My success – and that of my people – depends largely on being the master of obvious and mundane things, not of magical, obscure, or breakthrough ideas or methods."

Perhaps one of the things good bloggers should believe is that success depends largely on mixing the obvious and mundane with the magical and the obscure.

Business bloggers’ core belief, of course, should be (as Hat Trick Associates puts it), "An active blog is absolutely VITAL to establishing a strong web presence for your company or brand."

Having accepted that basic premise, bloggers for business must become masters of certain mundane tasks:

  • Posting frequently: "The more frequently your content appears and mentions the keywords and phrases, the better your chances of getting found and read", explain Doug Karr and Chantelle Flannery in their new book Corporate Blogging for Dummies.
     
  • Focusing on one idea per blog post
     
  • Measuring results

Once the mundane has achieved habit status, bloggers for business can turn to the magical, coming at their message from unusual angles in order to engage the interest and curiosity of online readers and establish emotional connections with them.  Bloggers should look to elicit at least one these possible reader reactions to the content:

"Aha!"  (Blog post content has demonstrated to readers that they’ve come to exactly the right place for what they need.)

"Aah…"  (Readers heave a sigh of relief that a solution to their problem exists and that caring people are there to assist."

"I didn’t know that!" (Blog has demonstrated business owner’s expertise and professionalism and provided valuable and actionable information.)

As a professional ghost blogger and blogging trainer, one of the 12 things I believe is this:
The most effective blog posts – the ones that win hearts and customers as well as winning search – somehow manage to combine the mundane and the magical!

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Business Blog Ghostwriting Revealed

Alisa Bowman, like me, is a ghost, but in her case, she writes books. Actually, she helps write books, as she explains in her blog post "Ghostwriting Revealed", because it takes a lot of different people to write and publish a book.  The book’s author, Bowman explains, serves as director, the one who hires key people and gives them direction on what needs to be done.  These key people might include a graphic designer, a photographer, a researcher, a copy editor, a proof reader, a sales team, and a publicity team, each dedicating specialized professional expertise to getting the book out to the public. In the end, sums up Ms. Bowman, the author gets all the glory.

So, why is a ghostwriter brought in to be part of the team?

  • "The author has a great idea for a book, but doesn’t have time to write it."  This is the principal reason so many business owners hire ghost bloggers to post content on behalf of their business.
  • "The author has lots of credibility, but writing is not one of his or her strong suits."      Many business owners and professional practitioners know their business and their clients, but don’t feel confident expressing their thoughts in writing.
  • "The author got 20,000 words into the book and then ran out of things to say."                                                                                   20,000 words is the equivalent of about two months of a three-post-per week blog and many business owners run out of things to say a lot sooner than that!
  • The author thought he/she wrote great book, but the publishing house does not agree.  Someone like me is brought in to help author publisher meet in the middle."  Blogs don’t need publishers’ approval.  The parallel here is that the blog hasn’t been generating traffic, and so a professional blogger is brought in to help make the blogging more effective.

When we want a new house, we hire other people to build it, to decorate it, to landscape our lawns, paint our walls, and install carpeting and bathroom tiles.  We generally get the credit for having a lovely home, explains Bowman.  "That’s because most people understand that, to be done right, such work requires a unique set of skills and talents".

Couldn’t have written the case for professional ghostblogging it better myself!

 

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Your Business Blog as a Human Shield

"My job is to serve as a human shield, to protect my people from external intrusions, distractions, and idiocy of every stripe." That, according to Harvard Business Review blogger Robert Sutton, is just one of twelve things good bosses believe.

I don’t think it’s going too far to say that bloggers for business share the mission with those good bosses. In the case of blogging, the job is shielding online readers from external distractions, "intrusions" and idiocy. Talk about distractions and intrusions! Technorati estimated the number of blogs at the start of 2009 at 200 million, with new ones coming online in the tens of thousands each day.

Even allowing for the fact that a large number of blogs are, for all intents and purposes, "dead", with no new content having been added in months and months, there is an awful lot of information (and an awful lot of misinformation) out there in the "blogiverse" on any topic under the sun. Looked at from the vantage point of professional ghost blogger and blogging trainer, then, I think one important function of high-quality business blog posts is to help readers find their way, amidst that enormous deluge of information, to the information they need, put in a context that works for them.

If you’re to serve as a "shield", that means offering searchers a common-sense system or grid to filter that ocean of information. 

  • Establish credibility.  Use "only-ness" statements to demonstrate the uniqueness of your approach to your profession or area of expertise.
     
  • Show your "measure".  A good part of the confusion felt by online searchers comes from the fact that, not having been trained in your field, they don’t know how to judge how experienced you are relative to your competitors, if your prices are fair, and where you "place" in the big scheme of products and services.  The more logic and clarity you can provide in your blog post, the more readers will feel a sense of "relief" at having to search no longer for the information, products, and services they need.
  • Keep it bite-sized. Offer a lot of good information, but exercise portion control, focusing on one key concept in each blog post.

Brick by brick, blog post by blog post, with user-friendly information posted frequently and consistently, you’ll be building a human shield against distractions of every stripe!

 

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Using Business Blogs To Show Smart and Fantastic Uses

Sure, the technique of using lists in ads, articles, and blog posts can be overdone.  Still, there’s no denying – numbers are attention grabbers. When My Yahoo browser served up the titles "40 Fantastic Uses For Baking Soda" and "46 Smart Uses For Salt" – hey, I just had to know if this stuff was for real!

It was.  Melissa Breyer’s Care2 Green blog contained a wealth of information about how baking soda makes a great stand-in for expensive personal care, cleaning, and deodorizing products.

Breyer’s post demystified her topic, explaining that sodium bicarbonate regulates PH, keeping a substance neither too acidic nor too alkaline. How can you demystify YOUR services and products so that online readers feel they understand how the "magic" happens?

Breyer goes on through the full 40 "did-you-know"s about how baking soda is handy for just about everything you can think of (but never did), from helping your hair, to polishing silverware, to cleaning teapots, putting out fires. and sanitizing the septic system. What unusual applications for YOUR product can you use to capture readers’ interest?

Notwithstanding the number 46 in the title "46 Smart Uses for Salt", according to the Salt Institute, I learned to my amazement, there are more than 14,000 ways to use salt (now I was really curious!). Some that inspired an "I didn’t know that!" from me included:

  • Preventing cake icing crystals
  • Treating poison ivy
  • Deterring ants
  • Making candles drip-proof
  • Brightening the color of curtains

As a professional ghost blogger and blogging trainer, I think using numbers in blog posts is less about grabbing attention with a catchy title, and more about demonstrating ways in which your product, your service, and your expertise are useful, perhaps in unexpected ways.

So go ahead – count those ways in your blog!

 

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