Terms to Drop in Blogging for Business

“Most important business decisions are made with incomplete information and under conditions of uncertainty,” Marketing professors Kim and Todd Saxton write in the Indianapolis Business Journal. Uncertainty permeates decisions about products/technology, market, people and funding. For that reason, the Saxtons believe, we need to change some of the terms commonly used in business planning.

Road Map
What would be more appropriate is a set of sailing instructions. There’s still a vision to motivate and inspire, but everyone aboard is also monitoring winds and currents that create challenges. The entire crew is involved in constant adjustment and adaptation to make sure the ship continues to make progress.

At Say it For You, where we specialize in creating blog content, I couldn’t have come up with a better metaphor for blogging than an ongoing set of sailing instruction adjustments. Unlike brochures, client newsletters, online magazines, and websites, blog posts are more casual and conversational, hence most adjustable to what’s going on in the present moment. 

Think Outside the Box
Most businesspeople are used to thinking within constraints. Give people a new problem to solve inside a box: What’s the biggest hassle using our product and why? What customers use our product in the most unusual ways? Give people structure for their brainstorming, the Saxtons advise.

Very important to successful business blogging is addressing current issues readers care about. A prospect may have a need and not be aware there is a solution. Content marketing raises awareness of solutions and educates consumers about products they may not have considered before. A single blog post can help readers think outside their “box”.

Low-Hanging Fruit
Rather than taking the easy way out by isolating yourself from challenge and competition, embrace the hardest product-development and customer service challenges. Remember, the Saxton’s say, the low-hanging fruit is available to all your competitors as well – dare to be different.

A really important point all blog writers and business owners need to keep in mind is that, whether it’s business-to-business blog writing or business to consumer blog writing, the blog content itself needs to use opinion to clarify what differentiates that business, that professional practice, or that organization from its peers. 

When working with business owners to arrive at the right tone and the right emphasis for their business blogs, I begin by challenging the owner of the business or professional practice to make clear their own opinions about best practices for their own profession or industry. Providing information about products and services may be the popular “low-hanging fruit” way way to write marketing blog posts, but in terms of achieving Influencer status – that takes opinion!

“Road map”, “Thinking outside the box”, and “Low-hanging fruit” may all need to be dropped in blogging for business!

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Blogging for Business in Leitmotifs and Thaumatropes


Whenever company owners (or sometimes even the blog content writers they employ) express doubt about their ability to keep generating new content for their blog posts, I remind them about leitmotifs.

True, blog posts tend to be most effective when they focus on just one idea. For example, in different posts, a content writer might go about:

  • busting one myth common among consumers of their product or service they’re marketing
  • offering one testimonial from a user of that product or service
  • describing an unusual application for that product
  • describing one common problem their service helps solve
  • updating readers on one new development in that industry or profession
  • offering a unique opinion or slant on best practices

Focusing on one aspect of a topic at a time is precisely what helps blog posts stay much more flexible and impactful than the more permanent content on the typical corporate website. But it’s the leitmotif (a German term meaning “leading theme” often used in discussing music) that helps the separate posts fit together into an ongoing blog marketing strategy.

Just the other day, while waiting in line at CVS, I picked up a magazine named “The Complete Guide to Your Brain”,” intrigued by the title. Once I had the chance to browse the article, I realized that I was looking at a perfect example of the way business blogging can be sustained over weeks, month, and years. Using a “leitmotif”, content writers can continue providing content at once fresh and evergreen, content that is varied to appeal to different readers, yet readers who share a common interest.

Amazing, I found. In just one publication, Brain included more than twenty different approaches to one subject. For example:

  • “Your Brilliant Baby” explained the way in which newborns experience a 64% increase in brainpower during their first three months of life!
  • “Sexes and the Brain” debunks the popular myth that male brains differ greatly from female brains. In fact, “humans with only feminine or only masculine characteristics are extremely rare”.
  • “The Plastic Brain” describes ways in which making and listening to music involves information from all five senses. Listing other activities that can make one’s brain more plastic.
  • “Fuel for the Mind” discusses elements of a brain-healthy diet.
    “”Why We Need Friends” discusses the way social connections make us smarter and strengthen our brains.

A second term that applies to the way individual blog posts work together over time to convey content marketing “leitmotifs” is “thaumatrope”. Thaumatropes were Victorian-age paper toys consisting of a card with a picture on each side. The card would be attached to two pieces of string; twirling the strings made the two pictures appear to combine into a single image. That’s precisely the effect of different blog posts.

As blog content writing continues over long periods of time, there’s a cumulative leitmotif/thaumatrope effect, conveying one central message to readers in all its many permutations and details.

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Sharing Wisdom from the Greats in Blogging for Business

 

How did Chrysler, which not too long before had needed government-backed loans in order to survive, transform itself into a partner coveted by Daimler (the gold standard of European car makers), becoming the most profitable car company in the world? In his book Guts, Robert A. Lutz, Chrysler’s product-development genius answers these questions and many, many more.

For us blog content writers, there are several valuable lessons to be gleaned from this book by a business “great”:

The power of being personal:
Lutz lists his own credentials in the following order: parent, citizen, taxpayer, employer, alumnus. Guts is about Lutz himself as much as it is about his company, and that’s precisely what lends power to the narrative.

One interesting perspective on the work we do as professional bloggers is that we are interpreters, translating clients’ corporate message into human, people-to-people terms.  That’s the reason I prefer first and second person writing in business blog posts over third person “reporting”. I think people tend to buy when they see themselves in the picture, but even more so, when they relate emotionally to the people bringing them the message.

  • The power of recounting past struggles
    The very name of Lutz’s book, Guts, speaks to past struggles, to hardships overcome. At Say It For You, I recommend including some How-I-Did-It posts in the blog marketing plan. There are several reasons that sharing secrets and failures helps readers relate to a business or practice:

    True stories about mistakes and struggles are very humanizing, adding to the trust readers place in the people behind the business or practice.

  • Stories of struggles and failures can be used as a means to an end, using the special expertise and insights you’ve gained towards solving readers’ problems.
  • Blogs also have a damage control function.  When customer complaints and concerns are recognized and dealt with publicly (there’s nothing more public than the Internet!), that gives the “apology” – and the remediation – a lot more weight in the eyes of readers.

    Does it help to share wisdom from leaders in your own industry or profession in your blog?
    When you link to someone else’s accomplishments or remarks on a subject you’re covering, that can have two important positive effects: reinforcing a point you want to make and showing you’re in touch with trends in your own field. Obviously, as with all tools and tactics, “re-gifting” content needs to be handled with restraint.

To me, though, the biggest advantage of sharing others’ wisdom in your own content, is that you’re showing that you’re excited by the insights you’ve gained, and you want your readers to benefit as well.

Sharing wisdom? Go ahead, I say. We can never have too much inspiration.

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Going for the No in Blogging for Business

 

There are three kinds of yeses, Chris Voss teaches negotiators in the book Never Split the Difference. There’s commitment, confirmation, and counterfeit. People are most used to giving the counterfeit “yes” because they’ve been trapped by the confirmation “yes” so many times. The way to clinch a deal, Voss, believes, is by understanding the different meanings of “no”.

Negotiation, Voss teaches, means making it about other people, validating their emotions, and creating enough trust for a real conversation to begin. He reminds readers that “No” can have different meanings, including:

  • I am not yet ready to agree.
  • I do not understand.
  • I don’t think I can afford it.
  • I want something else.
  • I need more information.
  • I want to talk it over with someone else.Can the insights offered by Chris Voss be of use in content marketing through blogs? Definitely. In a guest post for my Say It For You blog, Karen Sullivan compared shopping to education. That’s particularly true when a buyer is searching for professional services, and wants to “interview” different providers, she explained. Sullivan asks buyers to respect the sales process; it’s dishonest to come to the sales process to get free consultative services.

Since blogging is part of “pull marketing”, the “negotiation” process is based on the “seller’s” skill in providing valuable, usable information, in essence anticipating all the possible “no” reactions, allowing readers to arrive at a “yes” in their own way and in their own time frame.

A second factor to consider is that blogging for business is an ongoing process, rather than a one-time event. With a blog, you can offer different kinds of information in different blog posts. If readers “are not yet ready to agree”, or need more information, you can convey the idea that there are different levels of involvement possible. They may share the blog post, subscribe to the blog, request a list or informational piece. You’re welcoming them to your website, yet ultimate decisions need not be made just yet. Make sure to provide plenty of valuable information for them to mull over, and perhaps “talk it over with someone else”.

To get to the “yes”, go for the “no” in blogging for business!

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The Magic of 3 in Blogging for Business

 

Humanity has had a love-hate relationship with numbers from the earliest times, Ian Stewart writes in Britannica. Ancient Babylonians used numbers to predict eclipses; priests in ancient Egypt used them to predict the flooding of the Nile. Millions of otherwise rational people are terrified of the number 13. In Jewish culture, 18 represents good luck.

Over my years at Say It For You, I’ve come to consider the number 3 important when it comes to writing blog content.

3 elements of a blog post

  1. pictures and charts (the visual presentation of the blog
  2. the content itself (the facts and figures)
  3. the “voice”, the way the message comes across – first person vs. third-person reporting, humorous or serious, casual or formal

3-minute Shark Tank principle
From the time an entrepreneur is introduced to the time one of the sharks says “I’m out”, it is almost always three minutes, writes Brant Pinvidic in The 3-Minute Rule. If you can’t distill a sales presentation down to three minutes or less, the listeners will begin to make their decision without all the pertinent information. Given the very brief attention span of online readers, the essence of the message needs to come across in 3 seconds!

3-legged stool
In business blog posts I recommend a razor-sharp focus on just one story, one idea, one aspect of a business, a practice, or an organization.  Other aspects can be addressed in later posts. Offer three examples or details supporting the main idea of each post.

3 levels of involvement
While having a clear Call to Action is important in blog marketing, truth is, not every searcher is going to be ready to make a commitment. In your business blog, therefore, It makes sense to offer 3 different levels of involvement (subscribing to the blog, submitting a question, taking a survey, for example), and an ”ultimate decision does not need to be made now

3-pronged strategy
Working Mother magazine is an example of a 3-part plan of attack: Compliment-criticism-course correction. In discussing various “Mon” personality types, writer Katherine Bowers would compliment the “Drama Mama” or “Snowplow Mom”, suggesting ways in which that parenting strategy is great, followed be a critique – where that mothering style is off-track, then offering “course correction” options. Those same 3 prongs could be used in a blog focused on financial management, healthy living, pet care, or fashion.
https://www.workingmother.com/content/you-know-type-mom-parenting-styles

The rule of 3 in writing
The rule of three is a writing principle that suggests that a trio of events or characters is more humorous, satisfying, or effective than other numbers. The audience of this form of text is also thereby more likely to remember the information conveyed because having three entities combines both brevity and rhythm with having the smallest amount of information to create a pattern.

When it comes to blogging for business, make sure to remember the Rule of 3!

 

 

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