Blogging About Sisters Erica and Maria

 

“Erica and Maria are both red-blooded Americans, born in the USA to parents from Pueblo, Mexico. They have worked with us for over a half decade…Virginia has worked with us over twenty years. She and the ten people in a t-shirt team made $153.45 in 8 hours. That is $19.18 per hour.” In just this way, Los Angeles Apparel invites its online shoppers to “Know the people who make your clothes,”

Most websites contain an “Our Team” section, but Los Angeles Apparel’s, I thought, was a true grabber, with the kind of personalization and emotional appeal we need to include in blog content writing. A team page adds a personal touch to the company and can lend trust to visitors, Cameron Chapman points out in Smashing Magazine. “Meet the Team is all about introducing your visitors to your employees, providing transparency and a sort of personal touch,”, Bluleadz.com explains.

In Creating Buzz With Blogs, veteran business technology consultant Ted Demopoulos explains, “Blogs create buzz because people will feel like they know you, and people like to do business with people they know.”  Blogs represent people talking to people, and blogging is the business manifestation of what Barbra Streisand meant when she sang about people who love people being the luckiest people in the world.

So, should the employees themselves be required to write blog posts? After all, Marcuss Sheridan points out, one goal of content marketing is to produce as much content as possible, so the more hands are put to the task, the better. And, since content that answers consumers’ questions is the most valuable, and since those employees are typically the ones dealing with the consumers every day, stands to reason they should be committing that experience to print.  Still, Sheridan admits, most employees don’t want to participate.

Whether employees, owners, or professional content writers – or a combination of all three – create the blog posts, the more personal they are, the better, we teach at Say It For You. The focus should be on personal anecdotes and the personal value of the business owners. Blog marketing may be about business, but it had better be about people as well, including both buyers and sellers, writers and readers.

Los Angeles Apparel is onto something with their content about sisters Erica and Maria, inviting their web visitors to know the people who make their clothes..

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Putting Blog Readers in Possession of the Truth


Blog content writing was unheard of when philosophers Aristotle and Confucious, or even John Locke, were alive, but it’s interesting how very apropos their sayings are today:

“The great art of learning is to understand but little at a time.” (Locke)
It’s easy to become overwhelmed, these days, by the sheet amount of information available to us on any given subject. Blogs offer information in bite-sized pieces. In creating bog content, we need to exercise “portion control” in the length of paragraphs, of blog titles and of entire blog posts, focusing on one central idea in each post.

“It is one thing to show a man that he is in error, and another to put him in possession of the truth.” (Locke)
I’m a firm believer that myth debunking is a great use for corporate blogs.  That’s because in the natural course of doing business, misunderstandings about a product or service often surface in the form of customer questions and comments. Addressing misinformation in a company’s blog shines light on the owner’s special expertise, besides offering information that is valuable to readers. De-mystifying matters can make your blog into a “go-to” source for readers seeking information in your field. On the other hand, people generally don’t like to have their assertions and assumptions challenged, so even as you’re debunking, do it in a way that respects readers’ desire for new, little-know information.

“Even while they teach, men learn.” (Seneca the Younger)
At Say It For You, I call this the “training benefit”, meaning that when you blog, you are constantly providing yourself with training about ways to talk effectively about your products and services.

“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” (Aristotle)
Every time you write a blog post, it’s one more indexed page on your website, plus it’s a cue to the search engines that your website is active and they should be checking in frequently to see what content you’ve published.

“It does not matter how slowly you go, as long as you do not stop.” (Confucius)
Whether your blog posts are composed by you as the business owner or professional practitioner or by a content writer, the key is to continue to implement your plan until it becomes totally part of your new way of life and work.

 

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For Business Bloggers, the First things is Finding New Things to Say


Gerald Ford must have had blog marketing in mind when he stated, “When a man is asked to make a speech, the first thing he has to decide is what to say”.

Copyblogger’s Liz Fulghum knew that, too. Back in 2008, Fulghum suggested that blog platforms come with a warning notice:

Blogging is not easy. You may experience unexpected droughts of inspiration, difficulty maintaining a schedule, or succumb to the  pressure of always needing fresh content.

Business bloggers often confide they have trouble continually coming up with fresh ideas for their blog posts and finding new ways to talk about the products and services they offer.  In this, the #1898 of the Say It For You blog, we have several blog “starter kit” models to offer:

Kit #1 – “Interview questions”
How did you arrive at the name for your business? For services or “packages” you offer? What do the names say about the outcomes you hope to bring for your clients and customers? What’s the biggest mistake you feel you’ve made in starting your business and what have you learned from that mistake?

Kit #2 – “Collating”
Collect information from different sources on a specific topic related to your business and organize the information in a new way. Use content from your own former bog posts, newsletters, and emails, adding material from other people’s blogs and articles, from magazines and book, summarizing the main ideas your readers are likely to find useful.

Kit #3 – “Curating”
Find opinion pieces that relate to your industry, quoting from those and then expressing your own unique perspective on that topic.

Kit #4 – “Listicles”
Listicles round up existing content pieces and present them in the form of numbered lists – of tactics to try, alternatives for solving a particular problem, or “best of…” compilations.

Kit #5 – “Changes of heart”
Go back and read your own past blog posts – the further back the better. Has experience – or have outside factors – caused you to change your mind on any of those statements? How? What factors caused your change of heart?

Kit #6 – “In the now”
Enter trending “conversations” about topics in the news. Scour the daily news and pay attention to talk shows, finding “hooks” to promote your products or services by weighing in on current concerns.

Blogging wasn’t yet around in the Gerald Ford era, but the former U.S. President was certainly right about this one: When a man (or woman!) is asked to make a speech (or compose a blog post!), the first thing to decide is what to say.

Keep your blog starter kit stocked and ready to wow!

 

 

 

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Laws of Likability for Bloggers

In her rare downtime, Michelle Tillis Lederman confesses in her book The 11 laws of Likability, her guilty pleasure is watching TV reality shows. The characters she’s most drawn to, she realized, are being real. Contestants who accept themselves and have a sense of humor about their faults are the most likable, she concluded.

How does that insight apply to networking? Lederman asks. Being authentic is not a permission slip to be rude, obnoxious or inappropriate, but what it does mean is letting your true self show through so that others can connect with you, she concludes.

Can this insight be applied to online content marketing? In-person communication, Lederman explains, is based on three components – verbal (the words you choose), vocal (the tone and animation of your voice), and visual (facial expression and body language). In web-based marketing, we realize at Say It For You, words become our primary tools for transmitting the “true you” of our business owner or professional practitioner clients.

Lederman offers four pieces of practical advice about word-based communication:

  1. Start with the positive.
  2. Choose strong, actionable verbs.
  3. Focus on what can be done.
  4. Translate your own ideas into knowledge and opportunity (for them)

Nothing is more real – and more “likable”, our blog content writers have learned, than citing the real-life obstacles the business owner needed to overcome and the wisdom she’s gained in the process.

A connection is something that requires two, Lederman reminds readers. In the world of blog marketing, it is the visitors who’ve initiated the “conversation” by virtue of searching online for answers to a question they have or a product or service they are seeking. The blog content is there to do what Lederman calls “meeting them where they are – almost”. As bloggers, we’re validating the readers’ “energy state”, showing them we “heard” what they are saying and that they’ve come to the right place.

In relationships, Lederman realizes, when you give freely to others, you increase your likability. Still, you don’t always get something in return. A favor, she reminds readers, is only a favor when someone wants it!

In pull marketing (of which blogging is an important part, you have advice and valuable information to offer freely to all visitors to your site. Yet “what one person finds valuable may be another person’s spam,” the author remarks ruefully. Just be yourself and be there, she concludes. The rest is up to them.

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Blogging Lessons From the Courtroom


‘The courtroom was his job, writes Trey Goudy in Doesn’t Hurt to Ask, but you, too, he tells readers, will need to successfully advocate about something or someone. You will be persuading others to either come closer to your way of thinking or at least see why it is you believe what you believe, he says.

Based on Goudy’s decades-long experience as a prosecutor, he has arrived at certain conclusions about what persuasion is not (debating or arguing) and what it is (incremental). Both conclusions relate directly to blog marketing, I couldn’t help thinking. Blogging is certainly incremental, delivering information on a topic over a series of different posts, all part of a longer, ongoing, messaging process.

You have your facts, Goudy says, as you’re preparing to persuade, with a sense of which are most compelling. You’ve prioritized them properly. You’ve thought through every point and have a plan for defending it. But only sometimes, he admits, is the objective knowable (such as a verdict or an election tally). In real life, persuasion is movement, and movement can be small at times. In fact, I mused, in blog content marketing, persuasion is meant to happen in small increments.

Think how they think, Goudy advises (he might well have been referring to blog readers as much as to a jury). What do you really know about what they think? he asks. You’ve spent time gathering all the relevant facts, but you need to have a clear sense of which group you are trying to move, persuade, or convince. .Then comes evaluating how heavy a “lift” you need. Remember, if you are resolute in your own mind, chances are good that the audience is resolute in theirs, he reminds us.

In a non-digital conversation, you can come across as agreeable and likeable by saying things such as “I understand where you are coming from.” In blog marketing, however, the printed words are your one tool to demonstrate that level of likability and openness. “Start with your consensual point,” the author advises, “not your most provocative one.”

In the arena of persuasion, traits to be desired include believability, likability, authenticity – and access to facts. In a courtroom, Goudy says, you want to “impeach” the statements made by the other side (the facts they rely on and the overarching principles or conclusion behind those facts, but not the people).

Since blog content writers’ tools are words, Goudy’s chapter on “Big Words, Soft Words” offers helpful concepts. Certain words, he says, are “simply too big to make for objective and precise communications”. One of those words is “always” (as in “You always interrupt me when I am speaking”). Virtual or no, discussions need to allow for respectful dialogue.

The final paragraph of the book might have been directed specifically towards blog content writers: “Go communicate what you believe and why you believe it in the most persuasive way possible.”

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