What Do Blog Readers Need Out of Our Blog Content

/0 Comments/in , /by

Carla Hill

What do we need at work?

That’s the question Carla Hill, responsible for leading Business Furniture’s New Business Development teams, knows marketers must be able to answer.  Hill’s years as a learning and development consultant have helped her put together the following list of what each employee needs in the workplace:

  • people who help me
  • tools
  • information
  • exchange of ideas

The list of what blog readers need is nothing if not parallel to the Business Furniture list:

People who help me –
Never forget this one truth: People want to do business with people, and readers relate to stories about people, not to facts and statistics.  Let tales of people helping people tell the story of your company, your products, and of the services you provide.

Tools –
Readers want to know that you and your organization can teach them something.  “Briefly,” says Jim Connolly of  Jim’s Marketing Blog, “here’s how content marketing works: You build and market a website and stock it with free information that has real value to your prospective clients.”

Information –
Use business blogs to offer readers free information that has value to your targeted
readers. You can do that “whilst offering them the opportunity to purchase goods and services which are closely linked to the information you give away,” advises Jim
Connally in Jim’s Marketing Blog.

Exchange of ideas –
Whether it’s business-to-business blog writing or business to consumer blog writing, , you must first take a stand on the issue yourself, using various tactics to bolster that stance in the eyes of readers. Then, through including guest posts, citing material expressing the opposing viewpoint, and inviting readers comments, blog marketers have a chance to facilitate productive exchanges of ideas.

You might be composing blog content for your own business or professional practice or doing blog marketing for clients.  In either case, before posting your latest creation, ask yourself:

Am I giving the readers what they need out of this blog?

 

 

Facebooktwitterredditlinkedintumblrmail

Bacteria Help Put Blog Content in Perspective

/0 Comments/in , /by

bacteria Biomass is what scientists use when there’s no way to do an exact count, Bill Chapell explained in an NPR radio broadcast five years ago, referring to the “fact” that The Day We Hit 7 Billion (October 31, 2011), was actually impossible to prove; it is impossible to count all the world’s people alive at any particular moment.  So, he says, the experts estimate by calculating biomass. Biomass is determined, Chapel patiently explains, by multiplying an estimated population by its members’ average weight.

Fascinating stuff, but what does biomass have to do with blog content writing? Wait…wait…wait for it – it’s all a matter of perspective. Get a load of these comparative biomass numbers:

  • Whales – 20 million tons
  • Chickens – 40 million tons
  • Sheep – 65 million tons
  • PEOPLE – 350 million tons
  • Termites – 445 million tons
  • Cattle – 520 million tons
  • Fish – 800 million tons
  • Ants – 3,000 million tons
  • BACTERIA – 1,000,000 million tons (yes, you read it here!)

When Chapell was interviewing researchers at the World Wildlife Fund in Washington, D.C. about biomass, one researcher had this to say: “Of course, within each human there are animals.  So, our own parasites outnumber us!”

We business bloggers are, in a very real way, interpreters. Effective blog posts, I teach, must go from information-dispensing to offering perspective.  Before a reader even has time to ask “So what?” we need to be ready with an answer that makes sense in terms with which readers are familiar. I call it blogging new knowledge on things readers already know.

The typical website explains what products and services the company offers, who the “players” are and in what geographical area they operate. The better websites give at least a taste of the corporate culture and some of the owners’ core beliefs.  It’s left to the continuously renewed business blog writing, though, to give readers a deeper perspective with which to process the information. The facts, those raw ingredients of corporate blogging for business, need to be “translated” into relational, emotional terms that compel reaction – and action – in readers.
Remember the bacteria, and put your blog content in perspective for readers!

Facebooktwitterredditlinkedintumblrmail

To Blog, Slash Back the Range of Topics

/0 Comments/in , , /by

 

TEDTalks“To provide an effective talk, you must slash back the range of topics you will cover to a single, connected thread,” cautions Chris Anderson, head of TED Talks. Done right, he says, carefully crafted short talks can be the key to unlocking empathy and sharing knowledge.

Much of the wisdom Anderson shares can serve as a guide for effective blog content writing, I found. Here are a few of the gems I found in this wonderful book:
“The goal is for you to give the talk that only you can give.”
Whether it’s business-to-business blog writing or business to consumer blog writing, the blog content itself needs to be unique to you, showing clearly what differentiates your business, your professional practice, or your organization from its peers. The goal to “birth” the content that expresses your personal brand.

“You will cover only as much ground as you can dive into in sufficient depth to be compelling.”
Blog posts have a distinct advantage over the more static website copy.  Each post can have a razor-sharp focus on just one story, one idea, one aspect of your business or practice. Other important things to discuss? Save those for later posts!

“Different talks can have very different structures. One might introduce the problem the speaker is tackling. Another might be simply sharing pieces of work that have a connected theme.”
While our first instinct in writing a blog post might be to follow a linear structure, that’s not the most effective way to present ideas in every situation. Different blog posts can compare and contrast, show cause and effect, compare advantages and disadvantages of a product or a particular approach,  use testimonials, and develop story lines.

“People aren’t computers.  They’re social creatures who have developed weapons to keep their worldview protected from dangerous knowledge…To make an impact, there has to be a human connection.”
One interesting perspective on the work we do as professional bloggers is that we translate clients’ corporate message into human, people-to-people terms.  People tend to buy when they see themselves in the picture and relate emotionally to the person bringing them the message.

To blog impactfully, slash back the range of topics!

Facebooktwitterredditlinkedintumblrmail

No Need for Those Serious, Sometimes Fatal Effects

/0 Comments/in , /by

Successful business illustration concept

“In recent months, the FDA has been talking with drugmakers, medical groups and consumer groups about ways to make (pharmaceutical) ads clearer and drive home the most important safety risks,” reported the Chicago Tribune on August 11th. As an example, reporter John Russell talks about Humira, the best-selling drug in the world, made by AbbVie of North Chicago.  While the video portion of the ad portrays an attractive, self-confident woman leading a very healthy and active lifestyle and modeling “that dress”, 35 seconds of audio informs viewers of all the “serious, sometimes fatal events” that can result from taking the drug.

While I’ll leave it to the FDA and the drug industry trade association to carry on their discussions about the optimal length of side effect warnings, I look at the issue from the point of view of a marketing content writer.

Just why do these ads, with 50% of their verbal content so negative, even frightening, work so well (at least well enough to entice pharma companies to keep shelling out millions of dollars to get them in front of consumers’ eyeballs)?

Science teaches us that visual content reaches our brains in faster and in more understandable ways than textual (or auditory) information. 40% of nerve fibers to the brain are connected to the retina (and not to the ears), Felicia Golden of eyeQ.com reminds us. In the Humira commercial, the images of that attractive woman doing yoga or dressing for a date cancel out, in large part, the awful list of drug side effects. (In fact, the fact that the effect of the warnings does get “cancelled out” is precisely the cause of concern on the part of the FDA.)

The main message of a blog is delivered in words.  Where the visuals come in, whether in the form of “clip art”, photos, graphs, charts, or even videos, is to add interest and evoke emotion.  People absorb information better when it is served up in more than one form.

There’s a second phenomenon to explore for blog content writers, which appears to contradict what we noted in the power of the visual portion of the Humira ad. The “negativity bias” refers to our tendency to attend to, learn from, and use negative information far more than positive information.

My experience with reading and creating hundreds, even thousands of different blog posts over the years tells me that if we blog writers can go right to the heart of any possible customer fears or concerns by addressing negative assumption questions even before they’ve been asked, we have the potential to breed understanding and trust.

If there are misunderstandings or negative myths surrounding our products and services, let’s get those questions – including the ones the readers don’t even know how to ask – out on the table. In the final analysis, I’m convinced, positive messages pack more power than negative ones. Add a visual, and you’ve got a winning formula!

 

Facebooktwitterredditlinkedintumblrmail

Bloggers Can Learn From Dried Ink on Dead Trees

/0 Comments/in , /by

News

 

“To drive quality traffic to your site, you must think like a publisher,” content marketer Rustin Banks tells business owners and blog content writers.  In fact, everything he needed to know about online content marketing, he asserts, he learned from his experience “printing dried ink on dead trees”.

Banks suggests ten rules from print journalism that online content writers would do well to follow:

  1. “Get out of the building” – talk to your target customers to validate your
    assumptions.
  2. Use the inverted pyramid structure, starting with a broad thesis, getting more specific as you get further into the post.
  3. Capture attention in the first sentence.
  4. Think “nut graf” (main idea or thesis; elevator pitch) for the post.
  5. Cut the fat – offer value before the reader has a chance to lose interest.
  6. You’re only as good as your sources – validate your assumptions or cite thought leaders.
  7. Write about what you know, not about yourself.
  8. Find your focus – keeping it simple is the hardest thing you’ll do.
  9. Accuracy, accuracy, accuracy!
  10. Steal from the greats without getting caught…Whatever your industry or field, study the best and teach yourself new ideas.

The Ethical Journalism Network lists some core principles of journalism for “everyone who aspires to launch themselves into the public information sphere”: At least three of these can apply to blog content writers:

Truth and accuracy – “Journalists cannot always guarantee ‘truth’, but we should always give all the relevant facts we have.” When we cannot corroborate information, we should say so.

Fairness and impartiality – “While there is no obligation to present every side in every piece, stories should be balanced.  “Impartial reporting builds trust and confidence.”

Accountabililty – “When we commit errors me must correct them.  We listen to the concerns of our audience.”

Bloggers can learn from dried ink on dead trees!

 

Facebooktwitterredditlinkedintumblrmail