5 Tips for Fledgling Entrepreneurs and Content Writers of Every Ilk

 

Fascinated by the “Online Impact” section of Start Your Own Business Magazine, I found five recommendations that are perfect for blog content writers:

1. “People respond to a business with a human side, so don’t be afraid to express your own flair.”
One interesting perspective on the work we do as professional bloggers is that we translate clients’ corporate messages into human, people-to-people terms.  People tend to buy when they see themselves in the picture and relate emotionally to the person bringing them the message.

2. “Be conversational. Forget formalities.”
At Say It For You, I often explain to clients and to newbie blog writers that that blogs, unlike brochures, client newsletters, online magazines, and websites, are short and concise, less crafted and more casual and conversational than other marketing pieces.  It’s perfectly all right to take a thoughtful, serious approach to your topic.  Just write as if you were having an actual conversation, writes Paul Gillin, author of Secrets of Social Media Marketing.

3. “Do not take credit for content that does not belong to you.”
The most common way we cite our sources (whether it be an article or a website) within our blogs is by paraphrasing and hyperlinking back to the page where the information originated (precisely what I’ve already done several times in this very blog post). Vervante lists three instances where attributing content to a source is needed: a) You’re actually quoting someone else. b) You’re using statistics you did not collate yourself. c) You’re using ideas that aren’t your own.

4. “Storytelling is your secret weapon.”
Blog posts will be at their most effective when presenting stories, where the stories themselves become calls to action for readers. You can use stories to explain what you do and whom you’ve been able to help. Blog marketing through stories not only helps online visitors feel only understood by you, but lets them feel they understand where you’re coming from as well.

5. “If your text sounds strange or stilted because there are two many key words, visitors will be turned off.”
“Two of the most widespread mistakes made by bloggers are failing to integrate new keywords into their posts and not getting rid of keywords that are no longer valuable,” Catherine Smith of PhD Centre explains. Searchers use words and phrases to hook up with you, but keyword-overstuffed blog posts are uncomfortable to read and can make your content look like spam to readers.

 

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Blog Marketing – Defining to Attract

 

In a Schwab benchmarking study for Registered Investment Advisors, it was found that firms who had documented an ideal client persona for targeting their marketing efforts attracted 42% more new clients. “In order to drive growth over the long term, any company has to understand what type of person they are perfectly designed to serve,” When providers focus on the unique needs of their target audience, they can develop an experience that is perceived as valuable by those clients, was the takeaway.

That advice about targeting your market is right on target for content marketers, we know at Say It For You. Your business or practice can’t be all things to all people. Everything about your blog should be tailor-made for your ideal customer – the words you use, how technical you get, how sophisticated your approach, the title of each blog entry, all must focus on things you know about your target market – their needs, their preferences, their questions – and only secondarily on how wonderful you and your staff are at satisfying those needs and preferences.

To go about creating an ideal client persona, Schwab urged its advisors to:

  • identify favorite clients, clients who are engaged, profitable, and loyal, and from whom “you get real joy and energy”.
  • create a composite of the best characteristics of those clients, identifying commonalities such as concerns, personality traits, communication preferences.
  • create a value proposition that “resonates with that composite profile”. Paint a picture of why those clients will look back and be grateful they made the decision to work with you.”

Ten years before that Schwab survey, I had shared insights from an article in the Journal of Financial Planning explaining that financial advisors have three basic roles:

  1. As listeners, advisors’ goal is to uncover and address the source of clients’ concerns.
  2. As connectors, their goal is to help clients connect the different aspects of retirement planning, and when necessary, connect clients with other professionals whose expertise they need.
  3. As resolvers, their goal is guiding clients to decisions.

In marketing, focus is everything. As content writers, we cannot position ourselves (or our clients) within the marketplace without studying the surroundings for our target audience. For blogs to be effective, they must serve as positioning and differentiating statements. We need to know our readers, and our readers need to know we know.

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Blog Content By and For the Unquenchably Curious

 

This week’s Say It For You blog posts are based on the book What Makes Flamingos Pink, by Bill McLain, “a colorful collection of Q & A’s for the unquenchably curious”…

One thing it’s always a good idea to include, I tell content marketers, is interesting information on topics related to their business or professional practice. If you can provide information most readers wouldn’t be likely to know, we explain at Say It For You, all the better. So long as there’s a real “back story” demonstrating valuable lessons learned and why that information should matter to the web visitor, tidbits can prove to be enormously useful tools….

The color of most birds is a matter of genetics, McClain explains in the book. Bluebirds are blue by nature, cardinals red for the same reason – their inherited genes. Famingos are different – they are pink because their diet is heavy in natural pigments called carotenoids. Wisely, the author is quick to show readers the relevance of that information – “When we eat carrots or beets, we are also eating carotenoids,” he explains. ” But no matter how many beets and carrots we eat, the only way we can turn pink is to blush or get a sunburn,” he adds.

One big goal of the writing we do for our business owner and professional practitioner clients is positioning them as experts in the eyes of both their existing clients and their web visitors. While good blog post content can and should be entertaining, it’s important to remember that most online searchers are not pursuing a recreational activity, but instead are on a fact-finding mission. You can hook them, we teach at Say It For You, with humorous and fascinating trivia tidbits, but the material you serve up needs to be meaningful to that audience and – actionable.

The factoid about flamingos’ pink coloring is an example of how trivia can be used in content marketing to accomplish a variety of initiatives: defining basic industry terminology, sparking curiosity about the subject, putting modern-day practices and beliefs into perspective, and explaining why the business owner or practitioner chooses to operate in a certain way.

Always remember, though – they may be “unquenchably curious”, but online visitors are rarely unquenchably patient. Structure the content so as to address the two questions “So what?” (why it might matter) and “Now what?” directing them to the next step.

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So What’s My State’s Insect?

 

Imagine – up until five years ago, Indiana was one of only three states with no state insect! Chronicled by the Indiana Department of Natural Resources, legislation was signed by Gov. Eric Holcomb rectifying the situation, naming the Say’s Firefly our insect of choice after students in several Posey County and West Lafayette schools wrote proposals and collected signatures while learning about the legislative process. As things turned out, not only is the Angled Candle Firefly native to Indiana, it’s named after Hoosier Thomas Say, father of American Zoology.

Ever on the search for fascinating factoids to spice up marketing content, I found mention of Firefly in the book What Makes Flamingos Pink by Bill McClain. (The cover describes the tome as “a colorful collection of Q & A’s for the unquenchably curious”, which is precisely the trait we treasure at Say It For You ).Fascinating tidbits of information lend variety to blog posts, and can be used to spark interest, to help describe the products and services offered by the business or practice, and even to clarify owners’ point of view.

The thing about tidbits, though, is they need to matter to the reader. Plus, I’ve learned over the years, there needs to be a back story. Skimming through the McClain book, my eye was caught by the statement “Every state in the United States has a state insect.” So, what’s my state’s insect? I immediately wanted to know. Still, absent the wonderful back story about students gathering signatures to support their choice of a name to propose to the legislature, I would have lost further interest in the subject of state insects.

I often recommend including interesting information on topics related to your business (or, if you’re a freelance blog content writer, related to your client’s business). If you can provide information most readers wouldn’t be likely to know, we teach at Say It For You, so much the better. But there has to be a “back story” showing a) why the information matters to the owner or to the history of the business and b) showing how the information might matter to the reader..

So what’s MY state insect? And, what was “the deal” with MY state finally getting on board?

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More Content Lessons From the Stanley Cup

 

This week in our Say It For You blog, I’m sharing valuable content writing tips based on Sean Hutchinson’s article in Mental Floss magazine

Players avoid the “jinx” until they’ve won
Some hockey players are afraid that if they touch the Stanley Cup before having won it, they’ll jinx their team’s chances at the real prize.

Content writers have the power to soothe fears and debunk myths, addressing misinformation and superstitions standing in the way of prospects taking action, all while demonstrating the expertise and knowledge of their business owner clients.

Stanley Cup near-disasters
At a 1994 Pittsburgh Penguins victory party, winger Phil Bourque wanted to see if the cup would float and threw it into the host’s in-ground pool. (The trophy sank to the bottom immediately.) in 1924, on their way to a victory banquet, team members had to remove the Cup from the truck of the car to get to the spare tire. When time came to drink champagne from the Cup, they realized they’d left it at the side of the road, and had to go back to retrieve it. In 2022, defenseman Jack Johnson had his three kids baptized in the Cup.

In content marketing, not only do true stories such as this entertain and amuse, in blog content, stories about mistakes and struggles are very humanizing, helping readers relate to the business or practice owners.

There are actually three Stanley cups.
The original Stanley Cup dates back to 1892, but, by the 1960s, it had become too brittle to handle and was relegated to a display at the Hockey Hall of fame in Toronto. The Presentation Cup was created and is the one awarded today. The final cup, a replica created in 1993, is used as a stand-in when the Presentation Cup is unavailable.

Whenever I’m sitting down with new Say It For You business owner clients as they’re preparing to launch a blog for their company or practice, I find that one important step is to select one to five recurring – and related – themes that will appear and reappear over time in their blog posts.  Different “cups” are still centered around the same central themes.

The Stanley Cup, a hockey victory symbol, can turn content creators in the direction of success!

 

 

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