Blogging as Long as It’s Black
Blog readers need to perceive you as an expert in your field, I teach at Say It For You. And for that to happen, I believe, you need to clearly state a firm perspective on your subject. There’s no lack of information sources – and no lack of “experts” (purported or real) on any topic and that is the reason we need to go beyond presenting facts, statistics, features, and benefits, and get authentic and yes, even opinionated.
Around six months ago, I came across a wonderful feature story in the Wall Street Journal Magazine, featuring the Danish kitchen design company Vipp. Explaining ”How a Salon Trash Can Turned a Design Brand Into a Phenomenon”, reporter Natalia Rachlin discussed CEO Kasper Egelund’s take-it-or-leave-it-approach:
“The first thing I always tell someone about the kitchen is that they can have it
in whatever color they want, as long as it’s black.”
Vipp’s success is not in spite of, but precisely because of this firm posture. In the “lucrative and highly competitive kitchen market, which tends to be all about customization”, Rachlin posits, being opinionated presents a picture of self confidence and expertise.
Expertise and exaggeration, of course, are two different things, and exaggeration is something blog marketers need to handle very, very carefully. After all, we’re trying to build trust, and it’s crucial that we be factually correct in describing the extent to which our products and services can be of help. “Claiming to have expertise you don’t have can create customer dissatisfaction and complaints, ultimately eroding your reputation,” cautions the Ethics Center.
No, it’s not exaggeration we’re after in crafting blog posts, but influence. As blog content writers, our goal is framing our story in a way that this audience will focus on and respect. Chris Anderson, head of TED Talks, would remind speakers: Argue the rarer point or elucidate as only you can.”
Readers are looking to us for expertise and a firm perspective. It appears Vipp kitchen buyers, knowing there is a rainbow of cabinet and backsplash finishes available to them, still love having Egelund tell them “as long as it’s black”. Shouldn’t we be “blogging as long as it’s black”?
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