Of-the-People Blogging Content Writing

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Brand positioning is still important, but ensuring you have the right people to deliver on your brand is, too, Advisa leadership consultant Mandy Haskett points out in a recent Indianapolis Business Journal article. All the ping pong tables in the world won’t be enough to keep people working in roles that don’t align with their own inherent motivating needs, Haskett cautions, talking about talent optimization, which is matching the “job personality” with that of the employee performing that job.

Scott Greggory of Forbes calls it “highlighting your humanity to help your brand stand out”. “If your company sells a certain brand of tires, cell phones, or frozen pizza, you are literally no different from every other establishment that sells the same item,” Greggory says. What differentiates your company and builds loyalty is only a more human experience, he asserts.

Every business class studies the “4 Ps of marketing”: product, price, place, and promotion. As a blog marketing professional, I like what marsdd.com had to say about changing the 4 Ps to four Cs, butting the customer’s interests ahead of those of the marketer:

  1. Customer solutions (not products)
  2. Customer cost (not price)
  3. Convenience (not place)
  4. Communication (not promotion)

Brian Tracy (one of my longtime heroes back from my National Speakers Association days) has it right, adding a seventh P to his marketing list. “The final P of the marketing mix is people. Develop the habit of thinking in terms of the people inside and outside of your business who are responsible for every element of your sales, marketing strategies, and activities.” Tracy says. “It’s amazing how many entrepreneurs and businesspeople will work extremely hard to think through every element of the marketing strategy and the marketing mix, and then pay little attention to the fact that every single decision and policy has to be carried out by a specific person, in a specific way. “

In Creating Buzz With Blogs, veteran business technology consultant Ted Demopoulos explains, “Blogs create buzz because people will feel like they know you, and people like to do business with people they know.”  After more than ten years of writing content for business owners and professional practitioners, I’m absolutely convinced that’s true. People shop for products and services, but when all is said and done, they buy with their hearts. What that means is that the best blogs give readers into a company’s core beliefs, and help readers meet the people inside that company. And, while blogging can help achieve quite a number of goals, including:

  • building good will
  • staying in touch with existing customers and clients
  • announcing changes in products and services
  • controlling damage done by negative PR or by complaints
  • recruiting employees,

the most important function of your blog is expressing your brand in terms of the people behind it!

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Seguidilla Blogging for Business

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Poems often follow a particular set of rules.  The rules might be about:

  • the number of lines
  • the number of stanzas
  • the number of lines
  • the length of each stanza

For example, sonnets have 14 lines, and use line-ending rhymes. Limericks have five lines, with the third and fourth lines rhyming (an AABBA pattern). Haiku poems are three lines long, with a first line of 5 syllables, the second with 7 syllables, and the third 5 syllables. One less familiar form, which grew out of Spanish music, is called a seguidilla. Seguidillas have 7 lines, with a set number of syllables for each of the seven (a 7, 5, 5, 5, 5, 7, 5 pattern). Robert Lee Brewer explains in writersdigest.com.

Business blog posts should also follow a set of rules and include set elements:

  • Title – introduces the reader to your topic and create a sense of urgency to read the post
  • “Pow opening line” – arouses readers’ curiosity and interest
  • “Closer” – brings up the rear, restating your “thesis” or main point
  • Headings and subheadings – organize your content and make it more easily skimmable by readers.
  • Featured image at the top of your post – attracts attention, arouses interest, and helps explain the concepts to be discussed
  • Paragraphs – 1-4 sentences in length, with variation among paragraphs
  • White space – don’t crowd the blog with text and images

Whether the chosen poetic form is a seguidilla, a haiku, or a sonnet, the very regularity of the formatting allows the reader of the poem to “relax” in the familiarity of the presentation, while yet enjoying new and different approaches to the content of the poem itself. The poeta have all followed a very rigid pattern of syllables, but the content of each poem  presents a new and different point of view.

Part of the point of poetic form rules is minimizing clutter.  When it comes to business blog content writing, that doesn’t necessarily mean chopping the number of words. It’s more about making the posts more readable and easier to look at.

With a seguidilla blog post, it’s as if the reader can relax knowing what to expect out of a blog post and still be pleasantly surprised by the unique and original “slant” you’ve been able to give to the content!

 

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Can Your Blog Pass the Emotive & Information Power Response Tests?

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(There’s a test for those, didn’t you know?)

Since emotional response towards advertising plays an important part in building a strong brand, researchers at the University of Bath, working with Nielson, came up with two ways to score ads.

  1. Information Power Score – measures what the consumer perceives as the value of the message
  2. Emotive Power Score – measures if the emotion is going to change feelings about the brand

So why am I interested in this research? Well, at Say It For You, our business is blog marketing, which means connecting professional practitioners and business owners with prospective clients and customers. And, while I continually preach and teach that blog posts are not ads, but more like advertorials, establishing connections is the name of the game for both advertisers and content marketers

Broadly speaking, the Bath studies showed, there are two types of emotive responses: those based on empathy and those that respond to creativity. In an empathetic response, people feel emotionally closer to the brand; in a creative response, the people feel the brand is imaginative and ahead of the game. “It’s always best if can get both empathy and creative,” Dr. David Brandt writes.

The way that information is communicated has an important influence on how likely people are to believe that information. And for certain advertiser categories, Brandt points out, empathy is more important (food and toiletries, for example), while for other categories (electrical goods or computers, for example), creativity is more important.

Readers of business blog posts fall into two categories, according to Morgan Steward of Media Post Publications:

  1. Deal seekers go online in search of bargains and discounts on products and services they already know and use. The effectiveness of the blog content writing, therefore, would be measured through the “information score”; the content would focus on the cost-effectiveness of your product or service and on any special deals or offers.
  2. Enthusiasts seek information to support their hobbies, interests, and beliefs.
    Blogs aimed at this audience might focus on the “emotive score”. On the other hand, creative packaging, color and shape appeal to these customers, so the “creativity score” can be important as well.

    Can your blog pass the emotive and information power response tests?

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Bloggers – Broken Plates are Good News, Broken Links, Not So Much

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The Danish have a very old tradition of breaking dishes on the doorsteps of family and friends on New Year’s Eve.  The more dishes that are broken and piled up at your door on January 1st, the more friends and good fortune you have, Wescott writes in Tradish.

Unfortunately for blog content writers, broken links are definitely not signs of good fortune. A broken link connects the reader to an error message, rather than to more information, perhaps because:

  • The destination web page may no longer exist.
  • The user has software that blocks access to certain websites.
  • The destination website does not allow outside access.

Sites that haven’t been updated or checked for a long time may suffer from “link rot”, explains Quora.com. Broken links are bad news, no two ways about it, cautions technopedia.com.

At Say It For You, I offer advice that is a play on the Hippocratic Oath for healthcare providers (“Above all, do no harm”): Above all, I teach newbie blog content writers, do not annoy your readers with poor navigation, poor grammar, plagiarism, or just plain poor marketing tactics.

Broken and dead links make for a poor user experience, translating into missed opportunities to maximize the value of a company’s or practitioner’s website, as Geonetric points out. “How  many broken links does a visitor need to encounter on your website before they begin to associate your brand with difficulty, error, and failure?”

There are two types of links, Geonetric explains – internal (leading to other pages on your own website) and external (leading to pages on another website).  Internal links are most easily fixed.  But if an outside destination no longer exists, you’ll want to remove the hyperlink altogether, revising the content so that it no longer suggests a link at all.

Broken plates may be a sign of friendship and good fortune in Denmark, but nowhere in the blogosphere can broken links be considered good news!

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Business Blog Title Question Words

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Ideas and Discoveries Magazine had a very good idea in terms of titles (which we blog content writers can make good use of) – using question words.

The tactic of question titles is one I’ve often suggested to new Indianapolis blog content writers. Keeping in mind that people are online searching for answers to questions they have and solutions for dilemmas they’re facing, sometimes we can help searchers who searchers haven’t specifically formulated a question by presenting a question in the blog post title itself.

The question serves to arouse readers’ curiosity about which side of the issue your opinion is going to represent, and about the answers you’re going to provide in the content of the post itself. And, of course, the title question can include keyword phrases to help Google index the blog.

ID Magazine, I found, used question titles that clearly indicated what kinds of information would be “served up” in the article to come:

  • Why Wolves Hunt Differently From Big Cats
  • What happens When an Avalanche Stops Moving?
  • How Reliable is the Rorschach Test?

But the majority of the ID titles, I found, contained an extra, curiosity-stimulating, element into their question word titles. You simply need to read the article to find out what the “clue” means:

  • How a Feeling of Empathy Led to 60 Million Deaths
  • How Seven Dollars Set the Middle East Aflame
  • How 156 Nails Defeated Napoleon
  • How a Lab Accident Decided the Second World War
  • How a Meteorite Made Christianity a Worldwide Religious Power
  • How a Sandwich Triggered World War
  • How a Refugee Made George W. Bush President

Curiosity is hard to get right, Amy Harrison points out in copyblogger.com. You have to deliver on the promise. Don’t’ assume readers’ will cause them to power on through your copy looking for the answer that was promised to them, she says. Your blog post must include compelling benefits, rich imagery, and strong storytelling if you are to keep readers’ attention and encourage them to take action.

ID also demonstrates another useful strategy blog content writers can use: covering one topic, but coming at it in different ways. On the topic of wolves, for example:

  1. “How Wolves Shape Our Forests” offers insights on how reintroducing wolves into German forests impacts ecosystems.
  2. “Who’s the Boss Here?” explores the “family dynamics” of a wolf pack.
  3. “How Do You Save a National Park?” chronicles the Yellowstone Wolf Study, in which reintroducing wolves into the environment reduced the deer population in turn allowing more trees to grow, which in turn attracted birds, beavers, and fish.

Just as these articles each explore a different aspect of a single subject, the blog for any company, professional practice, or organization can be planned around key themes.  Then, in each post, the blog content writer can fill in new details, examples, and illustrations.

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