In Business Blogging, Focus on Attitudinal Variables

audience attitude in blogging

 

Laurie Hazard and Jen-Paul Nadeau wrote Foundations for Learning because they were keenly aware that many first-year college students have personal development issues.  It’s often not intellectual failings that affect achievement, the authors understand, but “attitudinal variables and personality traits”. Simply put, these authors understand that before their audience can be expected to respond to their “calls to action”, the students might need to be given some tools and techniques to help them succeed.

In blog marketing, we need to start out by really knowing the audience. In fact, that’s the only way that we can select items from our “tool kits” that are most likely to help those blog readers and move them to action. Every aspect of the blog needs to be based on that knowledge – the look, the content, the style of the blog – all must be based around your audience.

Hazard and Nadeau use “Jason” as an example. Jason perceives writing a term paper to be an arduous task, so rather than tackling the job, he avoids it. His anxiety fuels his fear of failure, since the young man assumes that a college student should already know how to do research for a college paper. The authors suggest students do a “cost-benefit analysis”, weighing the advantages of procrastination against the drawbacks.

Similarly, many of our blog readers think they ought to know how to deal with their issue or need. That’s the reason they’ve put off seeking help! The authors of this book invite students to imagine the end results of action – better grades, less pressure, greater sense of accomplishment. For blog content writers, that’s a pretty good model: Empathize with their pain or problem, then offer a path to a feel-better result. Stories, about both past successes and past failures can help our “Jasons” gain confidence. One way business owners and practitioners can demonstrate they understand their readers is by sharing tales of their own failures and the obstacles they needed to overcome.

In Hug Your Haters, author Jay Baer cautions marketers about three word choice categories that can cause trouble:

  • words that lack humility
  • words that diminish the customer
  • words of argument and avoidance

In blog marketing, we need to take a clue from the authors of Foundations for Learning: Before we can expect our readers to respond to our “calls to action”, we need to offer them tools and techniques to help them succeed!

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Varying the Voice in Your Business Blog

“Your greatest tool as a speaker is your voice,” cautions Toastmasters International. “When you speak, your voice is the primary link between you and your listeners. It is the medium of your message.” In fiction, the term “voice” describes the author’s style, the quality that makes his or her writing unique, conveying the author’s attitude, personality, and character

“Finding a voice for your social media marketing can be difficult,” observes Kevan Lee in Buffer Social. Voice is not a statistic you can track or a design element you can tweak, Lee points out. What “voice” is, he posits is your brand personality, which might be lively, positive, cynical, or professional. Voice helps you create content that is sensitive to and resonates with your audience, adds Lauren Pope of gathercontent.com.

In your business blog, while viewers are reading, not hearing the voice, it’s important to have “voice variety”. That can come from writing some of the content in I-you format, with other posts written in third person. If a company person or a customer is being interviewed, the can be written in the “voice” of the interviewee or that of the interviewer.

“Third person narratives so often mimic the ‘beige voice’ of an objective reporter,” William Cane says in Write Like the Masters. With first person, he advises, “it’s usually easier to be intimate, unique, and quirky.”

No one communication style is best. What is effective is varying the voice in your business blog posts!

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