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Introduce Referral Partners in Your Blog

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“By establishing yourself as a source of assistance, you train others to come to you with referral opportunities,” Chuck Gifford and Minesh Baxi advise in the book Network Your way to $100,000 and Beyond. “Learning to promote to those in your sphere of influence is hundreds of times better than buying from a referral partner. You must learn to talk about your referral partners often, asking questions to uncover leads.”

At Say It For You, I’ve always taught that reading competitors’ blog posts is a great form of market research for business owners launching their own blogging strategy.  Even repeating what established bloggers have said (of course in each case properly attributing the material to its source) forces “newbies” to think about what they might add to the discussion.

But, rather than merely summarizing what others are thinking, or ways competitors have chosen to handle problems, why not invite “thought competitors” to express their ideas on your blog site? That can be a way to use blog content to present conflicting views about a particular subject (your guest blogger’s view and your own), leading readers to think more deeply about a topic.

A guest blog post, of course, needn’t be about a controversial topic, but might serve as enrichment content for the host’s readers. A realtor might invite an interior designer to comment on “staging” a home for sale. An estate planning attorney might invite a long term care insurance agent to contribute content. “Guesting” can take the form of interviews or of actual content by the referral partners themselves.

“The most powerful phrase in marketing,” Gifford and Baxi assert is “I have a friend in that business. Would it be okay if I have them give you a call?” It’s interesting to note that the book was published in 2007, a year before Say It For You was started. Fourteen years later, it could be that one of the most powerful forms of referral marketing is introducing your referral partners to your audience of blog readers!

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Making Heroes in Your Blog

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“Say ‘thank you’ often. Make heroes and heroines of employees who glorify your company’s values, “Jackie and Kevin Freiberg write in Nuts!:Southwest Airlines’ Crazy Recipe for Business and Personal Success. At Southwest Airlines, saying “thank you” is not just good manners; it’s essential to creating an organization filled with vitality.

At Say it For You, we encourage our blogging clients to use their blog as an employee recognition tool. Highlighting employee accomplishments in a blog brings a two-way benefit: When readers learn about an employee’s enthusiasm and how that person put in extra time and effort in serving customers, that tends to cement the customer’s relationship with the company or practice. As featured employees proudly share those write-ups with friends and family, the blog becomes a gift that keeps on giving.

Do you have a team member who should be praised by you to your readers?

… for finding unexpected resources?
…for finding new and better ways to do things?
…for thinking beyond the basics?
…for leading and advising with empathy?

As a business owner or practitioner, you may find that blogging helps you realize your own “heroism”. After all, when you create content for your blog, you’re verbalizing the positive aspects of your business or practice in a way that people can understand. As you put your recent accomplishments down in words, you’re reviewing the benefits of your products and services, keeping them fresh in your mind. In other words, in the process of blogging, you are constantly providing yourself with training about how to talk effectively about your business!

As blog content writers, our Say It for You team is providing content writing, which seems like a contradiction to the idea of the readers meeting the actual team of employees who are providing the product or service. But even though the owner is not doing the writing, employees themselves can provide anecdotes and information, and different blog posts can feature different employees and owners.

Through blog marketing, business owners and professional practitioners have the power to make heroes – and be heroes as well! 

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Blog to Their Whys

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In order to retain good employees, Minesh and Kim Baxi explain in the book Stop Hiring Losers, practice using motivators. By clarifying both the “why” of your own interactions as a business owner, you can work to understand the individual “whys” of others, leading to positive results for all.

The authors define 6 defining attitudes or world views:

1. LEARNING-motivated employees can be given the opportunity for advanced training, along with the opportunity to train new employees.

2. MONEY-motivated employees can be rewarded based on performance outcomes with gift certificates or trips.

3. BEAUTY/HARMONEY-motivated employees can be given the opportunity to decorate for corporate events or redesign workspaces.

4. ALTRUISM-motivated employees can be given the opportunity to represent your company in community and fundraising events.

5. POWER-motivated employees can be given titles and the opportunity to attend leadership seminars.

6. PRINCIPLE-motivated employees can be given the opportunity to represent the company as spokesperson for a social cause.

There is a strong parallel between success in motivating employees and success in blog marketing, we’ve learned at Say It For You. The secret is knowing your particular audience and thinking about how they (not the average person, but specifically “they*) would probably react or feel about your approach to the subject at hand.

For example, while you may point out that your product or service can do something your competitors can’t, that particular “advantage” may or may not be what your audience is likely to value. For example, even if your target audience falls in the money-motivated category, are you the least expensive (that might appeal to a cost-conscious group) or the most expensive (your audience might prize luxury and exclusivity)?

When building a plan to connect with an audience, Francesca Pinder of Brussels event planning firm Spacehuntr cautions, consider not only age, gender, and nationality, but where your target readers “hang out”, what they read and watch, and what they’re saying on social media.. Interviews, focus groups, and a lot of very alert listening can help you understand what causes they support.

In creating blog content, speak to your target audience’s whys!

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Brand Names and Blog Post Titles

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When naming something, it is human nature to want to describe what you are naming, entrepreneur.com states. Examples of well-known company names that describe what they do or make include International Business Machines, Minnesota Mining and Manufacturing, and Kentucky Fried Chicken.

Despite that logic, there’s no denying non-descriptive names have value. In fact, Statistica lists the leading U.S. brands for 2021, showing brand value in the millions of US. dollars for companies whose names do not allude to their products and services:

  • Apple 262.38
  • Amazon 254.19
  • Google 191.22
  • Microsoft 140.44
  • Walmart 93.19
  • Facebook 81.48

Those startling performance statistics for non-descriptor names notwithstanding, at Say It For You, we advise making clear in the title of each blog post – to both searchers and search engines – exactly what that post is going to be about. Here are three important reasons why:

  1. A blog post title in itself constitutes a set of implied promises to visitors. In essence, you’re saying, “If you click here, you will read information about…..”
  2. Since an important purpose of marketing blogs is attracting online shoppers, blog post titles are a crucial element in the process.
  3. The keyword phrases in the title are the way you “get found” by search engines; one keyword phrase is your brand name.

 

All that is not to say titles can’t be true to their topic and still be creative enough to entice searchers to want to read the content. You can, for example:

1. Create a title with an “agenda”, so readers have a clue as to your point of view on a topic before reading the article

2. Create an emotionally grabbing title “How Exercise Keeps You Young”

3. Create a how-to title

4. Create a “truth about” title with a hint of mystery

SEO company Yoast questions to ask in creating a brand and then executing a keyword phrase strategy:

– What does your brand stand for?
– What values does it represent?
– What’s the main message of our business?

While non-descriptive brand names such as Apple and Amazon have value in the billions, in titling blog posts, we’ve found at Say It For You, it’s best to tell ’em what you’re going to tell ’em and then – deliver!

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It’s OK to Post a Blog With a Chip in It

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“This book is as messy as life,” writes Matt Haig in the intro to The Comfort Book . The book has short chapters and longer ones. It has lists and quotes and case studies and even an occasional recipe. It has moments of inspiration taken from movies, quantum physics, and ancient religions, Haig says. You can start at the beginning and end at the end, or the reverse, he says, or you can just dip into it.

Reminds me of my own Say it For You blog, where my “reading around”, taking ideas from magazines and movies, joke books and cookbooks, articles about pop culture and philosophy, has inspired close to two thousand different posts. Keeping up with a blog over the long haul is messy, I agree.

Without a doubt, conveying business owners’ passion for what they know how to do and for what they sell is the big challenge for any freelance blog writer.  Success in blog marketing depends on sustaining the discipline of content creation over long periods of time, keeping the spark of passion going all the while.

One of Matt Haig’s many deceptively simple, yet very deep, statements is that it’s OK to serve coffee in a chipped cup. It’s OK to be broken, is the concept, to wear the scars of experience.

I think this statement is a good one for blog content writers to keep in mind when creating content introducing business owners or professional practitioners to readers. Why? Writing about past failures is more than OK – it’s important. True stories about mistakes and struggles are actually very humanizing, adding to the trust readers place in the people behind the business, the entrepreneurs and practitioners who overcame the effects of their own errors.

Ironically, I’m the one who spends a lot of verbiage on the importance of avoiding grammar and spelling errors in blog writing, to the point of being labeled a “grammar Nazi” and similar epithets. I don’t want blog errors to call attention away from the impression we’re trying to make.

Matt Haig’s remark about the chipped coffee cup, though, reminds me of something Susan Gunelius wrote in Blogging All-in-One for Dummies: “A blog is for seeming “real and human in the consumer’s eye, rather than as an untouchable entity.”

Looked at that way, I guess it’s OK to post a blog with a chip in it!

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