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Blogging Kernels of Wisdom

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Ease, flavor, and healthiness are the three ways Kelsey Ogletree rates different methods of preparing popcorn (Kernels of Wisdom in a recent issue of AARP Magazine). As a blog content writer, I couldn’t help thinking how, using those same criteria, I might rate the different categories of business blog posts….
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Ease –
“Listicles” would probably rate highest on ease, both in terms of the writer’s time in preparing the posts and in terms of how easy numbered or bullet-pointed lists are for readers to scan. The lists can be of tactics to try, alternatives for solving a particular problem, or a “best of” collection.

Flavor –
Personal story blog posts and interviews would rate high on “flavor”. In a different way, opinion pieces would be rich in flavor, showcasing the unique slant of either the business owner of practitioner or that of an employee or customer. You can add “flavor” by revealing how you arrived at the name of your business, and even by revealing the biggest mistake you made in starting your business or practice and what you’ve learned from that mistake.

Humor can be a hook, grabbing attention with a wry “flavor”. Like spices, humor is best in small proportion, and most effective when focused around a problem your company can solve.

Healthiness –
Using content to add value is healthy – for both owner and visitor. How-to blog posts and articles describing unusual applications for a product all add “healthful” value. News-based blog posts can be “healthful”, in that they help readers put current community or industry happening into context. It can be “healthy” for owners to promote products or services by tying in their link to current concerns.. Conversely, it’s healthful for readers when owners use blogs to debunk false information or even to clear the air and erase doubt by responding to a complaint.

Ease, flavor, and healthiness may be used to rate different ways of preparing popcorn, but for content writers, they offer guidelines for creating content that is engaging.

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Blogging a Surround Sound Effect

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The Guy Raz book, How I Built This is all about starting and building a successful venture, with insights and inspiration from the world’s top entrepreneurs. In one of my favorite chapters, Raz talks about creating what he calls a “surround sound effect”.

In actual surround sound, one or more channels are added to the side or behind the listeners to make it seem as if the sound is coming at that listener from all directions. Translated into marketing, Raz explains, the secret is to give the impression that you are “everywhere”, when in reality you’re getting your name out in the handful of places where your core customers spend their time.

To market successfully, Business News explains, “your customer can’t be everyone.” Instead, you need a targeted marketing strategy, the authors stress, to succeed. You must define your niche and target those specific customers.

In fact, Spider Graham writes in bizjournals.com, “the whole goal of all marketing is to get the right message to the right person at the right time”. Of course, Graham adds, we must make sure to do this at the best price possible. If you try to be everything to everyone, your message becomes less impactful, he emphasizes.

Learning about your target customers includes gathering intelligence about:

  • their gender
  • their average age
  • their marital status
  • their educational level
  • their employment
  • their outlook on life
  • where they get their news

OK, OK. But how can marketers help entrepreneurs achieve that “surround sound” effect while still carefully targeting their customers? For our content writers at Say It For You, the challenge is using blogs to inform, educate, and persuade. Where does the “surround sound” come from?

Just as your target market can’t be “everyone”, a blog isn’t –and cannot be – an all-purpose, Swiss-army-knife solution for all your marketing needs. In fact, blogging is just one piece of the general strategy you work on with your team (which might well include a blog copy writer, but which also might include the web designer, the business manager, the employees, loyal fans, even, sometimes, a franchisor).

All the pieces used to promote your business or practice must mesh – social media, traditional advertising, event planning, word of mouth marketing, community involvement. Together all those pieces create the “surround sound effect”.

 

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Analogies Help Information Resonate With Readers

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Matching our writing to our intended audience is part of the challenge we business blog content writers face. After all, we’re not in this to entertain ourselves – we’re out to retain the clients and customers we serve and bring in new ones, so we try to use words and sentences to which our target readers can relate.

There are four ways to make information resonate with an audience, advises climate scientist Lissa Ocko (who often addresses non-scientists on scientific topics):

  1. strip down to the essentials
  2. craft a story
  3. provide context
  4. use analogies

Using an analogy to link an unfamiliar concept to something that is familiar can help the reader better comprehend what you’re trying to say. It’s also a catchy and clever way to help get a point across, MasterClass.com points out.

At Say It For You, our content writers often use analogies as teaching tools in business blog posts:

Analogy: Parhelions and blogs posts
A parhelion is an atmospheric optical illusion consisting of “halos” of light around the sun. Just as parhelions showcase, rather than obliterate the sun, blogging allows content writers to approach the same topic in different ways to appeal to different audiences, still highlighting the central message.

Analogy: Suitcases and blog posts
Packing light has always been one of the better tips for savvy travelers. Pack your blog post with just enough materials to show searchers they’re on track to find the services or information they need.

Analogy: Cows being milked at night and blog posts
Cows were often milked in their barns at night, making that task one of the last ones on a farmer’s list. The expression “Till the cows come home” could be used in a message about a provider’s prompt service.

In blogging for business, using an analogy to link an unfamiliar concept to something familiar can help the reader better comprehend what you’re trying to say.

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In Blogging – the Devil is in the Details

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“Whether you’re measuring engagement in terms of blog comments, social media interaction, or a combination of metrics,” James Parson opines in contentpowered.com, “ there’s one universal constant. You want more engagement.”

Engagement facts, Parson thinks, are some of the most interesting, because analytics reveal that details as seemingly insignificant as the placement of a punctuation mark can make a big difference.

“Devilish details” include these:

  • Including a hyphen or a colon in the middle of a blog post title can increase search engine click-through by as much as 9%. (Notice what I did in the title of this post?)
  • 54% of blog posts that rank well include an image or video.
  • Best time of week to bring a blog post “live”? Tuesdays and Wednesdays (What day is it today, again?). What time? 9:30-10AM Eastern.
  • “Listicles” beginning with an odd number outperform lists beginning with an even number by 20% (Who knew?)
  • Blog headlines with only 8 words do better than those with a different word count. (Words in my title – count them!).

Entertaining and, to an extent, enlightening info, to be sure. Can’t help thinking about what Neil Patel had to say about “over-optimizing” a website or blog, which is “Too much of a good thing is a bad thing.”

Main thing is, as we teach at Say It For You, content is meant to be written for people. Sure, you want good ranking so more people see your blog link, but first and foremost, you’re writing blog content to solve problems and appeal to customers, clients, and prospects. So, yes to the listicles, the short headlines, and the images, and certainly yes to providing “snippets” to give web searchers snippets a preview of your content.

With those “devilish” details in mind, still it pays to never lose sight of the essence of content marketing: creating and distributing valuable, relevant and consistent content.

 

 

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Blog the Half Empty Along With the Half Full

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Is the glass half empty or half full?”

That’s a common expression, a proverbial phrase, generally used to indicate that a particular situation could be a cause for pessimism or optimism. Dr Lillian Zarzar, MA. CSP, international speaker, author, and coach, views the “glass” a different way – it’s always both, she says – full and empty. Science doesn’t lie, Zarzar tells her executive coaching clients. In every situation, there is some ratio of negative and positive. We each have the power to make choices, finding our own compromise between the positives and negatives that co-exist in every situation.

In blogging for business, it pays to embrace the “empty” part of the glass along with the full as well. True stories about mistakes and struggles (those of the business owners as well as those of their customers and clients) are actually quite humanizing, adding to the trust readers place in the information and advice being offered. What tends to happen, I explain to content writers, is that stories of failure create feelings of empathy and admiration for the entrepreneurs or professional practitioners who overcame the effects of those “negatives”.

“Is your brand real enough for the next wave of consumers?” Jamie Gutfreund asks in Forbes, describing today’s consumers, who prefer reality to perfection, and who consider taking risks an important part of life. In blog marketing, therefore, real life issues and challenges are riches to be mined. Often a new Say It For You client has been so swept up in their own attempt to keep their glass “full”, they can’t see how valuable finding – and sharing – the “empty” part of the glass can prove to be. That’s precisely where the “outside eye” of a professional blog writer can help shape a message that is compelling because it is “real”. I call it “telling how you tripped at the Academy Awards.”

In business in general, a cost-benefit analysis is a glass-half-empty-half-full process. An individual or a company evaluates a decision about a product or a project, comparing the enjoyment and benefit to the “give-ups” required – the dollars that will need to be spent, the time and effort it will take, etc. When it comes to blog marketing, while it’s undoubtedly true that blogging drives web traffic and helps promote an entrepreneur or profession practitioner’s products and services, a significant commitment of time and effort is certain to be needed. So, what happens? Socialtriggers.com notes that most people who start blogs quit within the first three months, leaving their blog marketing “glass” totally empty!

Another interesting application to blog marketing of the glass analogy is that marketing content typically represents the point of view of the seller, with the blog readers representing potential buyers. In creating content for blogs, we need to keep in mind that people are online searching for answers to questions they have and for solutions for dilemmas they’re facing. But searchers haven’t always formulated their questions, and so what I suggest is that we do that for them, anticipating blog readers’ negative assumption questions. If we can go right to the heart of any possible customer fears or concerns by addressing negative assumption questions before they’ve been asked, we have the potential to breed understanding and trust.

Blog the half-empty along with the half-full!

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