Content Marketing Must Make Readers the Winners

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“Shark Tank likely would not be the household name it has come to embody had it not been for Clay Newbill, Daymond John admits. “it was Newbill who pitched the idea and his choice of ideal cast members to a team of writers and editors”. In his book Powershift, Daymond John recalls a key change to the seating arrangements on the set that Newbill had made in the show, putting the Sharks at eye level with the entrepreneurs instead of on a raised stage. John’s advice to entrepreneurs is to “hone a win-win negotiating style”, striking a deal that works to the benefit of both parties.

In order to bring about a successful result in negotiating any deal, John elaborates, you need to do your homework, set the tone for the discussion, make the first move, and play to win-win. Understanding that people are people, just like you, bring value to the table without expecting anything in return, he advises. Always consider the needs of the buyers, not only those of the sellers.

Think like a buyer in your blog, I tell content writers. As Keith Rand, my late friend and co-member of Circle Business Network put it, achieving success in business means understanding – and focusing the conversation on – not what you have to offer, but on what the other party is seeking. Keith would explain that in a business transfer, the focus needs to be not on why the seller has decided to sell, but on what on what’s going on inside the buyer’s head as he or she pictures owning and running that business going forward. 

In advising professional speakers on ways to drive revenue, Aussie consultant Peter Sheahan advocated being buyer-centric, doing everything with buyers’ needs in mind. Your content marketing, I tell business owners and professional practitioners, will succeed only if two things are apparent to readers: 

  1. You understand their concerns and needs.
  2. You and your staff have the experience, the information, the products, and the services to solve exactly those problems and meet precisely those needs. 

The content  marketing principle emphasized ten years ago in a piece by socialmediatoday.com remains true: “Content marketing should be beneficial to your customer, reflective of your brand, and optimized for Google, in that order.

Content marketing must make readers the winners!

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In Your Post, It Pays to Explain Why

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This week, my Say It For You blog posts were inspired by speaker and humorist Todd Hunt…

 

Both signs outside a store convey essentially the same message – but do they?

  • Sign #1″ No dogs allowed!
  • Sign #2: Unfortunately, the Chicago Health Department will not allow us to have dogs in our shop.”

In content marketing, calls to action (CTAs) often use imperative verbs. Why? To provoke readers to take immediate positive action, from requesting further information to actually signing up for a newsletter, to actually making a purchase. The CTA aims to create a sense of urgency around the offer.

But, just as Todd Hunt demonstrated, the “No dogs allowed” sign is a big turn-off. Online visitors who’ve found themselves at your blog want to know why they ought to keep reading and why they should follow your advice. Because the second sign answers the “why”, it overcomes resentment and skepticism, Todd Hunt explains.

Some of the answers web visitors are going to need include:

  1. Why me?  Why did you target this particular market?
  2. Why you (the author)? What is your expertise and experience?  Why do you care?
  3. Why this (the offer)? What are the specific solutions you provide?
  4. Why now (the urgency)?
  5. Why this price (the value)?

Even more important, we teach at Say It For You, can be explaining the reasons behind your policies, your way of “running your shop” as compared with others in your field. There’s one caveat – while you want to compare your products and services to others’, it must be done in a positive way, explaining why: We offer…..We believe…. We value…….  Rather than devaluing other companies’ products and services, stress the positives about you and yours.

In store window signs and in blog posts, explaining the “why” can make the difference between a turn-off and a turn on!

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The 3-Act Structure for Plays and Blog Posts

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The three-act structure dates back to the days of Aristotle, Gabriel Pereira reminds readers of Writer’s Digest. In Act I, the status quo is revealed, describing the world in which the story is going to take place. This first act sets the tone and gives the story a reason for starting at this particular place and time. At the end of Act I, there is either an event that shakes things up for the character, or a choice the character must face.

Act II is usually the longest of the three acts, Pereira explains. Here subplots and supporting characters can be added. It is in Act II that the character makes a choice and changes his or her outlook. By the beginning of Act III, the character has reached his/her lowest point, and, by the end, readers get a sense of closure and resolve.

One function of any marketing blog, of course, is to provide valuable information to consumers highlighting the benefits to be gained by using a certain product or service or by following a certain plan. But writing for business needs to draw attention to the “flip side of the calculator”, meaning the costs of waiting to take action. In your blog post, “Act II” might be a good place for the post’s first CTA (call to action), showing readers how to put what they have learned to use.

While the three-act design is by no means the only possibility, Pereira admits, many works of fiction do follow that design because it has a clear beginning, middle and end. “Done well, it takes the reader on a satisfying journey.”

The three-act structure has great relevance to the order in which information is presented in effective blog posts. Online readers will have landed on your blog because they are interested in finding information on your topic and possibly making a purchase. They need immediate confirmation that they’ve come to the right place. To that end, according to blog mavens Shel Holtz and Ted Demopoulos, key words and phrases should be among the first words in your blog title and then reappear in your first lines of the post. Then, at the “back end”, (Act III), the “pow” closing statement should tie back, we teach at Say It For You, to the opener.

Of course, when it comes to content marketing through blogs, the reader’s “journey” isn’t over at the end of the post. As writers, we can do well today what we may not have done so well yesterday or the day before.  Since blog posts typically appear in reverse chronological order, I explain in Say It For You training sessions, your best blogs will be the ones searchers see first!

The three-act structure can work well for both plays and blog posts!

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Blog Like You Have an Illustrator

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As a professional illustrator, Ebony Glenn offers advice to book authors in a Writer’s Digest piece. Your story, Glenn says, will help the illustrator pair art with text.

Have a compelling theme
To get an illustrator’s wells of creativity overflowing, Glenn says, have a compelling theme. The theme is your story’s North Star. If you have too many poorly defined themes, it will be a challenge for readers to connect with you. Readers need to be able to find the why to your text.

In a sense, focus is the point in blog content writing. At Say It For You, we firmly believe in the Power of One, which means one message per post, with a razor-sharp focus on just one story, one idea, one aspect of your business, geared towards one narrowly defined target audience.

Provide resources
Provide your illustrator with resources and notes if your story requires additional research (it’s about a historical figure or takes place in a foreign setting), Glenn tells picture book authors. In blog content, links are part of the resources you’re providing for readers, Amy Lupold Bair says in Blogging for Dummies. At Say It For You, we see collating information from different sources and then organizing that information in a different way provides great value to readers.

Use art to arouse curiosity and evoke emotion
It is the job of the illustrator to engage readers with their imagery, Ebony Glenn admits, enriching the content with intrigue and stimulating curiosity. While words are the most important part of blogging for business, visuals, whether in the form of “clip art”, photos, graphs, charts, or even videos, add interest and evoke emotion.

Personally, in blog marketing, I like clip art. While these commercial images are not original to my client’s business or practice and they don’t actually depict a practice’s or a business’ products services, colleagues, or customers, often clip art is more effective than anything else in capturing concepts, helping me as the blog content writer express the main idea I’m articulating in a post.

Read, read, read
Asked for a top piece of advice for aspiring illustrators of all ages, picture book mentor Kim Rogers answers, “Read, read, read some more. It’s the best way to see how books are written, which ones work and which ones don’t.”

Ditto for blog content writers, I’ve been teaching at Say It For You. In order to create a valuable ongoing blog for your business, it’s going to take equal parts reading and writing. You need to keep up with what others are saying on your topic (What’s in the news? What problems and questions have been surfacing that relate to your industry or profession?) You need a constant flow of ideas.

So, no, you may not have an illustrator, but keep these valuable tips in mind in order to keep producing focused and inspiring marketing content.

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Did-You-Know Content Teasers

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Tidbits of information can turn into content marketing treasure, we’ve learned over the years at Say It For You. Did-you-know content “teasers” not only spark interest when used in blog post titles, but can be used to describe your way of doing business, clarify the way one of your products works, or explain why one of the services you provide is particularly effective in solving a problem. A recent edition of the Farmer’s Almanac Gardener’s Guide proves my point…

  • Heirloom varieties of kidney, navy, and pinto beans, once considered a subsistence food (what you ate when the cupboards were bare) are now considered “gourmet”. Do not add nitrogen to the soil, because legumes “fix” nitrogen from the air around their roots.

Business owners and professionals stay abreast of trends in their fields by subscribing to trade journals and consumer magazines, scouring websites and newspapers, and by talking to colleagues and customers about the “latest and greatest”. Content readers, on the other hand, largely expect their service and product providers to have done all that work for them, keeping them up-to-date on trends and putting the information into perspective.

  • White asparagus is simply green asparagus that has been grown in the dark (sometimes under black plastic), because plants turn green only when their chlorophyll is exposed to sunlight.

(There are actually three different varieties of asparagus – green, white, and purple, each with a unique flavor.) Offering little known facts and explanations related to your own topic can engage readers’ interest, enticing blog visitors to keep coming back.

  • “Stand-ins” include Mexican mint marigold (stand-in for tarragon), lovage stand-in for celery), Vietnamese coriander (stand-in for cilantro) and salad burnet (substitute for cucumber).

Offering helpful hints is a way of engaging visitors through your blog articles. Find complementary businesses or practices, I advise content writers, asking those business owners or practitioners for tips they can offer for you to pass along to your readers. The best tips and hints, I added, are related to some a topic currently trending in the news, especially one affecting your industry.

 

  • Hummingbirds need an enormous amount of food relative to their size, so it may not be so much a matter of variety of plants but the quantity that attracts them.

In content marketing, quantity counts. It is difficult to get “traction” with an inconsistent or slow content publication schedule,; the “frequency illusion” refers to the fact that the more times time readers are exposed to your message, the more of a presence you will have in their minds.

  • All plants have specific needs pertaining to the amount of sun and water, type of soil, and growing space. Poor placement causes problems.

Find the right niche for your blog. When you demonstrate your own passion for a topic, readers will be more invested in what you have to say, Semrush.com advises new blog content creators.

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