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In Creating Content, Have What She’s Having

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As I was greeting former colleagues and friends at the summer meeting of our Financial Planning Association, I couldn’t help but notice the T-shirt one of the chapter officers had on under his sports coat — “You had me at EBTDA”,  the caption read.  

(Knowing that the topic of the day was going to be preparing one’s business or professional practice for sale, I recognized the acronym – Earnings Before Interest, Taxes, Depreciation, and Amortization – a financial term measuring a company’s performance and ability to pay back debt).

From the vantage point of my present occupation in content marketing, I was fascinated by how easily that acronym called to mind the Rene Zellweger line from the movie “Jerry McGuire”.  Interestingly, there’s a study about that, done at Cornell University, suggesting that the memorability of quotes can be explained by science. Although lines in a movie might become popular because of an unusually effective delivery by an actor, the scientists identified six qualities that make quotes “stick in our minds:

  • distinctive words
  • simple syntax
  • shortness
  • generality (so many people can relate to the words)
  • present tense
  • labial sounds – M, P, B,V

(While “You had me at hello” is short, simple, and “general”, the quote is in past, not present, tense, and uses no labials. It does use alliteration – “had” and “hello” both begin with the H sound, and Tom Cruise’s delivery was tear-jerkingly romantic.)

Other quotes flagged in the Cornell study include:

  • “Nobody puts Baby in a corner.”
  • “Here’s looking at you, kid.”
  • “Toto, I have a feeling we’re not in Kansas anymore.”
  • “I’ll have what she’s having.”

In terms of creating online content, Wix.com names six title structures that have proven highly effective:

  • Using numbers (“12 things that….)
  • Using superlatives (Greatest….. Ultimate guide to….)
  • Questions (Why does…..)
  • How-tos
  • The big reveal (Secrets I learned…..)
  • Bracketed descriptors (Tips for Planning Content [FreeTemplates])

The quote “I’ll have what she’s having” (from “When Harry Met Sally” is one we often cite when training business blog content writers: link the products and services offered by your client to prevalent trends. Consumers want to do what “everyone is doing” and to “have what she’s having”.

In creating marketing content, show ’em how to “have what she’s having”!

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Titles With Long Tales and Long Tails

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I found lots of “food” for content creation thought in the May/June issue of Reader’s Digest; it struck me that this May/June 2025 issue has even more than usual to teach us about choosing titles….

Surprises: These piqued my curiosity – What hadn’t I heard?

  • Unexpected/ purposely mistaken word use: Have You Herd? (on the topic of the great elephant migration)
  • Simile with a twist: A Tight-Knit Community (on the topic of crafters finishing abandoned knitting and crocheting projects to raise charitable dollars)
  • Slow Your Roll: expecting an article on driving or working out in the gym, instead I found data about how Americans prefer to install toilet paper rolls!
  • Paying Attention to ADHD: Clever juxtaposition – “paying attention” to attention deficit disorder

Sound tracks:

Models, Mistresses, & Muses is an example of alliteration; The Sad Tale of the Soft Sale illustrates both alliteration (repeated consonants)and assonance (repeated vowel sounds)

“Huh”/”Oh!” Titles
Using the element of surprise to lure readers’ attention is a favorite technique of book authors, I’ve found. While titles that pique curiosity can entice readers to open the book, in order to clarify what the subject matter is, authors often use what I call “Huh/Oh” titles. The “Huh?s” need subtitles to make clear what the article is about; “Oh!’s” titles are self-explanatory. For example, one title that caught my eye at a bookstore display was “The Invisible Kingdom”. It might have been about mythology, ESP, or geography, for all I knew. The “Oh!” subtitle read “Reimagining Chronic Illness”, shedding light on the real subject.

Long tail keywords
In online marketing, long-tail keywords (longer, more specific phrases), are used in search engine optimization to attract niche customers. Because “long-tails” often have lower competition, they help make it easier to rank higher in search results.

As marketers, we know that titles, along with their tales – and/or tails – are the way to convey to readers that we’d like to have them “c’mon in”!

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Is Three Perfection in Content Marketing?

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Aristotle taught it. Hemingway used it. Matthew McConaughey still does.  In “The Oldest Rule of Compelling Writing”, Linda Caroll is referring to “Omni trium perfectum”, meaning Three is Perfection.  With the human brain a pattern-seeking machine, the smallest number it identifies is three, Caroll explains.  As an example, in McConaughey’s Oscar acceptance speech, he said that, in life, we all need three things: someone to look up to, something to look forward to, and something to chase.

 

The laminated student guide “Writing Tips & Tricks” by quickstudy.com advises: “Ask yourself what you want the reader to know about your topic….Think of three details or three examples for each idea.”  Quick Study is referring to student essays, typically much longer, much more formal, and more detailed than blog posts. In fact, their sample outline format contains three main ideas, each with three details and examples.

In content writing for business, by contrast, I recommend a razor-sharp focus on just one story, one idea, one aspect of a business, a practice, or an organization.  Other aspects can be addressed in later posts. Focused on one thing, I tell business owners and practitioners, your post will have much greater impact, since people are bombarded with many messages each day. Respecting readers’ time produces better results for your business.

That doesn’t mean blog content writing shouldn’t make use of the “the three-legged stool” idea, with three examples or details supporting the main idea of each post, and using the three elements of:

  • Visual (images and charts)
  • Word content
  • Delivery (expression of the opinion clarifying the difference between the business owner and his/her competitor )

Three may be perfection, but all three of those must support one main concept in each content piece.

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Content Writers as Newscasters

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“Your social security log-in may change,” Elaine Silverstein warns in Kiplinger Personal Finance, explaining that the change is to both simplify sign-in and make the process more secure. For social security recipients, the headline is a grabber.

According to Social Bee, a “hook” is designed to entice readers to keep reading, and might consist of:

  • a credible statistic
  • an inspiring quote
  • an open-ended question
  • a bold statement
  • a figure of speech
  • an emotional connection

At Say It For You, one way content marketers can engage readers is by keeping them up to date with news that has the potential to directly affect them. Like newspapers, business blog content writing can balance feature stories with news. When it comes to content marketing for a business or practice, readers need to know about:

  • new products and services they can now obtain through you
  • any new partners or employees you wan tot introduce
  • your recent or upcoming activities in your community
  • any changes in company (or practice) policy, procedure, or rules that might affect customers, clients, and patients.

It’s very important, I explain to newbie content writers, to present this “news” in a way that appears to be “all about them” – is this going to demand action on their part?  Will their convenience be enhanced or diminished?

 If, in fact, the new information is likely to be perceived as ‘bad news”, offer alternatives that can help readers meet their goals.  End with a goodwill statement focused on the future, Jennifer Kahnweiler, Ph,d. says.

Showing that you are keeping abreast of the latest thinking and developments in your field is the key to earning “expert power”, showing readers that you are in a good position to spot both threats and opportunities. What’s more, as content writers, we must position our practitioner and business owner clients as leaders – not only are they “up on” on the latest developments in their fields, they themselves are helping bring about positive change and growth.

For readers, content marketers serve as newscasters

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Blog Titles of All Types for All Types of Readers

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Thought it’d be decades before any material in the AARP Bulletin might be of interest to you? Think again. For content writers of every age, the October issue of the AARP publication serves as a complete 301 course in creative titling…

  • Newsy titles
    “Medicare Costs Rise Slightly for 2024”
    “AARP Launches Disaster Prep Site”

The word “news”, when it comes to content marketing, can include several different things: a) “your own” news about you and your business or practice (new employee, new service offer or product line, an award, participation in a community event, etc.) b) news from your industry or profession.

  • Topic titles
    “Fixing the Caregiving System”
    “Super-Agers: How They Live Longer, Think Stronger, Enjoy Life More”

Each of these is an example of offering solutions to a problem, with the second title using the theory of social proof, meaning that, as humans, we are simply more willing to do something if we see that other people are doing it, referencing the behavior of others to guide our own behavior.

  • Question/Challenge titles
    “Are You Addicted to Junk Food?”
    “Can a Crook Steal Your Entire Home?”

People are online searching for answers to questions they have and solutions for dilemmas they’re facing, and often we can help searchers who haven’t specifically formulated their questions by presenting a question in the blog post title itself.

  • Huh? Oh titles
    “Punch In, Pay Taxes”: Programs Allow Older residents to Work Off Property Taxes”

From all my “reading around” – magazines, books, blogs, textbooks – you name it, I’ve come to the conclusion that many titles have – and need to have – two basic parts: the “Huh?” and the “Oh”. The “Huh?s” need subtitles to make clear what the article is about; “Oh!” titles are self-explanatory. In the AARP article, the “Punch In, Pay Taxes” part grabs our attention, but doesn’t tell us enough about what we’re about to learn.

  • List titles
    “Ways to Save at Department Stores”
    Property Deeds: 4 Things to Know”

That lists and bullet points in general are a good fit for blogs is actually something I stress in content writing sessions.  (By most accounts, search engines like lists and bullet points, too.)

You don’t have to qualify for membership in AARP to realize one thing – there are titles of many types to attract readers of all ages!

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