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In Blog Post Titles, Beware of Anchor Bias

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Anchoring bias causes us to rely heavily – often too heavily – upon the first piece of information we receive. Whether we’re setting plans, making estimates about something – or reading a blog post – we interpret newer information from the reference point of our “anchor”, thedecisionlab.com explains. What’s the problem? The “anchor” idea gets stuck in our heads, making us reluctant to accept information that follows, information which might cause us to change our minds.

For business blog content writers, the first piece of information readers are going to receive is obviously the title of the post. We want the searcher to “drop anchor” by clicking on the link, and of course want search engines to offer our content as a match for readers seeking information and guidance on our topic.

When it comes to blog marketing, titles that seem clever are often not effective. The name of the blog post must make clear – to both searchers and search engines – what the post is about. Search engine optimization aside, a blog post title in itself constitutes a set of implied promises to visitors. In essence, you’re saying, “If you click here…

  • you’ll be led to a post that in fact discussing the topic mentioned in the title
  • you’ll be led to a post that explains how to reduce an undesirable effect
  • you’ll be led to a post that explains how to achieve a desirable effect
  • you’ll obtain information on how to do something

The tone of the blog post title also implies a promise:

  • this content is going to be humorous or satirical
  • this content is going to provide a list
  • this content is going to be thought-provoking and/or controversial
  • this content is going to be cautionary or even frightening

As blog content writers, we also need to beware anchoring. As Decision Lab explains, “Anchoring is so ubiquitous that it is thought to cause a number of other thinking fallacies, including the planning fallacy. The planning fallacy describes how we tend to underestimate the time we’ll need to finish a task. Since researching and composing an excellent blog post for a business is labor-intensive, including “reading around”, researching, composing, illustrating, and sharing, both commitment and time management need to be part of the expectations from the get-go.

On a basic level, maintaining consistency – beginning with blog post titles, then to blog post content, and ultimately to delivering quality products and services to customers – is the only way for any business to become, and remain, valued in its marketplace.

Use blog post titles as anchors, but beware of causing anchor bias!

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Use Titles to Accentuate the Point, Not Make It

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This week’s Say It For You blog posts feature more helpful advice based on Brant Pinvidic’s powerful little book The 3-Minute Rule….

You need bullet points to accentuate the point, not make it for you, observes TV producer and sales coach Brant Pinvidic. You don’t need full sentences, either, he says – the slides function as “Post-it” notes. Even Robert Gaskins, co-creator of Power Point itself, says the technology was never intended for show an entire proposal, just a quick summary.

From a blog marketing point of view, there are several similarities between blog titles and individual bullet points in a Power Point presentation. Titles matter a lot in blogs for search: key words and phrases help search engines make the match between online searchers’ needs and what your business or practice has to offer. Equally important, once your post has been “served up” by the search engine, the reader needs to be encouraged to click on the link in order to read the content. True to Pindivic’s advice, if the title gives away too much of the content, readers wouldn’t need to progress to the content itself!

In terms of using bullet points in blog posts themselves, it seems content writers either love or absolutely abhor those little dots. From what I’ve been told, search engines like bullet points – a lot. Myself, I like bulleting for breaking down complicated information into digestible form. I try to follow the Reuters Handbook of Journalism guidelines for using bullet points, using no fewer than two and no more than five at a time, and keeping them in active voice and present tense.

Going back to blog titles, in a very real sense, a blog post title represents a promise. Of course, since business blogs should resemble advertorials more than ads, the title is “promising” the reader a benefit in exchange for progressing to the next step. If you click on this title ( the implication is), it will lead to you obtaining some desirable result – more savings, more actionable knowledge more confidence, more beauty, more health, more job security, more safety more peer approval, more wealth…..Alternately, the implied promise might relate to reducing an undesirable effect – pain illness, hassle, dirt, risk, fear, harassment, debt….

The skill, of course, lies in Brant Pinvidic’s caution to do all that in a title that somehow manages to accentuate the point without serving it up – prematurely – with all the trimmings.

To me, one aspect of blog marketing is that blogs – beginning with their titles – have to convey a feeling of getting closer to the actual human beings running the business or practice, closer than the feeling readers might get from brochures, billboards, or even websites. If the blog post title can somehow accentuate that concept – it will be a winner.

 

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Good, Better, and Great Titles to Use in Blogging for Business

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Any writer or blogger will tell you that publishing your post is one thing.  Making sure it’s clicked and read – well that’s another, observes Emily Johnson in a post on locationrebel.com. Once you have an idea for a topic, there are good, great, and perfect ways to create a title for the post, she explains. Focusing on just two categories of blog post title – listicles and how-tos –  Johnson offers two powerful examples:

 Idea A: Writing a blog post
1.  Good Title:    Mistakes to Avoid While Writing a Blog Post
2.  Great Title:   15 Mistakes to Avoid While Writing a Blog Post (Listicles get read more often than other articles because they organize information and inform you up-front how many new things you will learn.)
3. Perfect Title:   15 Common Mistakes to Avoid While Writing Your First Blog Post
(The word “first” narrows down the scope of the article.)

Idea B: Changing tires
1.  Good Title:    How to Change a Tire
2.  Great Title:   How to Easily and Quickly Change a Tire
Perfect Title:  How to Easily and Quickly Change Your Tire Alone: 12 Steps
(This one implies an understanding of the reader’s fear of doing the task alone, and also
incorporates a listicle.)    

There’s a reason “how-to” blog post titles work, marketing gurus Guy Kawaski and Peg Fitzpatrick show in the Art of Social Media. The best “How-to”s, they explain, are neither too broad nor too limited. They have a “news-you-can-use” feel. The response you’re after from readers, I teach at Say It For You is, “Aha! “I have found the right place to get the information I need.”
In general, blog post titles have a multifaceted job to do: arousing readers’ curiosity while still assuring them they’ve come to the right place. Of course, no clever title can substitute for well-written, relevant content in the blog post itself, content that provides valuable information to your readers. But, in order for blog marketing to lead searchers to become buyers of your products and services, your stuff has first got to get read!

 

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Question Titles in Blogging for Business

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The tactic of question titles is one I’ve often suggested to new blog content writers in Say It For You training sessions. People are online searching for answers to questions they have and solutions for dilemmas they’re facing, and often we can help searchers who haven’t specifically formulated their questions by presenting a question in the blog post title itself. 

The question in the title serves to arouse readers’ curiosity about which side of the issue your opinion is going to represent, and about the answers you’re going to provide in the content of the post itself. And, of course, the title question can include keyword phrases to help Google index the blog.

 

“Or…you can ask a question,” writes Patrick Armitrage in kapost.com, after naming several different ways to write blog post titles. So, what is it about a question that entices someone to click on a blog post and read further?   Questions create intrigue, Armitrage says, inviting readers to participate in a conversation. In fact, when people search online, they often type in How do I….” Why does…” or “When do…..”. questions. But not every question makes for a good title, Armitrage cautions. Open-ended questions (those that cannot be answered with a simple “yes” or “no”) are better than closed-end. 

 

If the title isn’t right, they won’t read any further because you’re not giving the impression that your article will help them, explains Stefanie Flexman in copyblogger.com. “You have to provide crystal-clear value when you invite people to your digital home,” she adds, comparing three possible blog titles for a post on home gardening:

 

1.  “Does your lawn need fertilizer?” (Even if the reader was searching for advice on fertilizing lawns, this title is coring and adds little value)

 

2. “Are your weeds out of control?” (This does not demonstrate you’re a likable expert with something new to teach the reader. It is also too similar to what a competitor would write.)
3. “What’s the Secret to Keeping Your Weeds at Bay (Year After Year)? (This title holds a promise of valuable, usable information.)
Emily Johnson, writing in Locationrebel.com agrees. “Where, What, Why titles work because they promise you’ll learn something new. Johnson says, offering some simple models:
  •  “What will…..Look Like in the Future?”
  • Why do Successful People Plan their Lives 90 Days at a Time?
  • “What Can You Learn from…..? 
There’s no question – question titles are a good idea in blogging for business!
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Business Blogging May Not Take a Village, But it Does Take a Team

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teamwork
Even after playing together for more than fifty years (I learned from Steve & Jack’s Home News), the Rolling Stones musicians still understand the value of practicing together, committing to two months of rehearsal before every tour. Why? Practicing together helps them reconnect with each other’s rhythm and understand each member’s distinctive roles.

Running a business blog takes commitment and teamwork as well. In fact, as we Say It For You blog content writers embark on our 13th year, one thing continues to become clear: Whenever things do not work out as planned, it almost always has to do with lack of coordination among the team members:

  • the blog writer
  • the webmaster
  • the business owner or practitioner
  • the staff of the client’s business or practice

As blog content writers, we are interpreters. Effective blog posts must go from information-dispensing to offering the business owner’s (or the professional’s, or the organizational executive’s) unique perspective on issues related to the search topic.

What that means is that owners and professional practitioners have got to be involved in the process of producing content, even after they’ve engaged our services; they can’t “go to sleep” and cede control of the creative process to us. The webmaster has to work together with the blog writer to provide the optimization and analysis that make the content “work”. The front-line employees who deal with the customers daily must be involved.

Hiring professional bloggers is not a “wake me up when it’s over” proposition – just as is true of the Rolling Stones, reconnecting with each other’s knowledge and rhythm is what makes the material come to life. Not only should there be periodic team meetings to discuss content, it is not a good idea for me and my team to take on writing assignments without insisting the business also invest in properly designed landing pages and website optimization. When blog writing is not coordinated with email and social media the results are simply not likely to be what the business owner expects.

Business blogging may not take a village, but it certainly does take a team!

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