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Can You Be More Specific?

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“Capitalize on the post-holiday rush by driving incremental purchases amongst shoppers redeeming gift cards, taking advantage of longer sales windows or making returns,” the 2024 Digital Marketing Playbook advises. Just two weeks ago, at the Business Spotlight, I recall one of the presenters doing precisely that kind of “capitalizing” on post-holiday needs. When it was Troy Larson’s turn to give a 60-second “pitch” for his Alder Avenue Home Handyman business, he offered to help all of us not-so-handy parents assemble all those Christmas gifts.

“When a business understands their customers’ needs, they can tailor their products and marketing plan to better serve those needs, momencrm.com explains naming five main needs: 1. price points 2.convenience 3.sustainability 4.transparency 5.control/options. However, successful marketing messages are delivered “across channels when and where each person is most receptive”, epsilon.com emphasizes.

Researching and understanding your target market is one of the ABCs of all content marketing. Read, read, read, is my best advice as a content marketer, from local business publications to your competitors’ marketing materials – it all helps you hone your own message, we teach at Say It For You.

Using blog posts and newsletter issues to highlight specific services and product uses is a way to achieve razor-sharp appeal to prospects with an urgent, precise need. Interviewed for the article “Tips From the Inside” in Inc. Magazine, the purchasing agents of mega corporation Northrup Grumman answered: “Be as specific as possible when describing what you can do for us.”

 In Digital Marketing for Dummies, the authors stress that content marketing works only to the extent it is specific; the more specific you are in describing the shortcuts and solutions, the more engaging that content will be. What we have learned over the years at Say It For You is that the benefit of describing specific solutions holds true even if that solution is not one that fits precisely into the searcher’s inquiry – the general impression readers get is that they’ve come to a place where problems get solved!

Assembling the bicycle your daughter received for Christmas is only one of hundreds of different tasks that Alder Avenue handymen perform. But the secret of the “pow” in Troy Larson’s 60-second marketing “pitch” was that it was so very specific.

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Boxing Day For Bloggers

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Day after Christmas is when Boxing Day is observed in Great Britain, Australia, and Canada, a time for retail sales, special sporting events and for making gifts to the poor. In a way, though,  for business people, today, the day after New Year’s, is our “Boxing Day”, our first best chance to put all those resolutions into practice….

Our big challenge
As content writers, our big challenge moving forward is overcoming “content shock”, which, as readable.com explains, is “the experience of being desensitized to perfectly good content by the sheer volume of texts being thrown our way every day due to technological advancement”. The secret is to make content accessible, written in a way that is easy to understand, the Readable authors advise.

Keeping it conversational
Formality may be appropriate for whitepapers, but for blogs, an informal style is preferred. At Say It For You, I stress first person business blog writing because of its one enormous advantage – it shows the people behind the posts, revealing the personality of the business owner, practitioner, or the team standing ready to serve customers. Still, all content writing in blogs is actually “second person” in that every piece of information offered has to be about the readers. I prefer first and second person writing in business blog posts over third person “reporting”.

Keeping it readable
According to Readable.com, the golden rules for readability are:

  • Write at the correct reading level.(An eighth-grade reading level is recommended for most blogs. Web FX cautions).
  • Shorten your sentences. (Short sentences have “pow!”, and, particularly in titles, can be easily shared on social media.)
  • Reduce the number of long words. (Blog readers are scanners, and their eyes will focus on the most important words, the ones relating most directly to their search.)
  • Scrub your copy of jargon and acronyms. (While jargon is admittedly a handle-with-care writing technique, I believe it’s important to add lesser known bits of information, giving readers a feeling of being “in the know”.)
  • Don’t overuse adverbs.(The shorter and more direct a statement, the more impact it will have.)

Today,  the 2024″blog content writers “Boxing Day”, is the first day we have to put all these writing tips and New Year’s business-building resolutions into action….

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Are You Targeting Cat Owners or Dog Owners?

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Reading through the Harvard Business Review the other day, I discovered a startling piece of scientific information that content marketers need yo know: Cat owners are more cautious consumers than dog owners! Professor Xiaojing Yang of the University of Southern California explains that consumer behaviors are driven by two opposing mindsets:

  • a promotion focus (eagerness, risk seeking, desire to maximize gains) – Dogs’ openness and adaptability are associated with a promotion focus.
  • a prevention focus (caution, risk aversion, priority on minimizing losses – Cats’ wariness and aloofness are association with a prevention focus.

Given the prevalence of pets in our society, Yang concluded, “:they’re an important part of our socialization”. How can this understanding be put to use in marketing products and services? When the features and benefits are mostly promotion-related, Prof Yang suggests, companies might feature dogs in their marketing materials. When they have more to do with prevention, cats would be a better choice.

Calls to Action in persuasive blog posts, as we know at Say It For You, can succeed only if our content has tapped into an underlying need or “desire” on the part of the reader. In the book Well Spoken, Kevin Mayer lists possible “wants”, or persuasive appeals to help prospects be willing to move forward and take the desired action, including approval by others, cleanliness, convenience, safety, health, or safety, each goal may be understood from either a promotion focus or a prevention focus.

No blog – and certainly no blog post – can be all things to all people. Each post must be targeted towards the specific type of customers you want and who are most likely to want to do business with you.  That way, the appeals, as well as the way they are presented, can be chosen specifically for that customer – the words you use, how technical you get, how sophisticated your approach, even the title of each blog entry.

In your content, are you targeting cat owners or dog owners?

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There Are More Than One Boy-Meets-Girl Blogging Arcs

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“At its very heart, I believe that there is only one story arc in the world,” writes Sonali Dev. “There’s a character in an uncomfortable situation and they must find a way to resolve it.” The narrative arc refers to the structure and shape of a story, the sequence of occurrences in the plot. A good arc is vital if you want to engage your readers from start to finish, advises reedsy.com. Boy meets girl, boy fails girl, boy gets girl again is one classic example, the author says. Adding complexity to a basic story arc is part of what differentiates one story from another, even when they’re ostensibly dealing with the same ideas.

In fact, in creating blog content at Say It For You, we often use a softer version of the “hurt and rescue” story arc author D. Forbes Ley suggests salespeople use to close deals – identifying ways in something valued by readers might be in jeopardy, and then emphasizing two points::

  1. The business owner or professional practitioner understands readers’ concerns and needs.
  2. The business owners or practitioner has the experience, information, products and services to solve exactly those problems and meet precisely those needs.

Using those two points as basic content building blocks, there are a number of ways bloggers can follow Sonali Dev’s advice and “add complexity” to the story arc:

  • debunk a “myth” or false impression relating to your field
  • tie the content to a front-page news story having to do with a problem your company or practice helps solve
  • share a true story
  • use statistics to prove the extent of the problem
  • relate a celebrity story that illustrates the problem – or the solution you propose

Whichever of these “arc” tactics you select for any one blog post, a tip offered by Writer’s Digest contributor Estelle Erasmas should be kept in mind: “Focus on one specific point in time rather than on an entire life story.” Yes, your readers may in fact be seeking a way out of an uncomfortable situation, but might also be in search of information on how to perform a certain task, or looking to satisfy their curiosity on a particular subject.

There are more than one boy-meets-girl blogging arcs!

 

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Blogging One Aspect at a Time

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Latest trends
“Make your first blog post all about the latest trends for the coming season and you’ll be providing relevant content,” George Todorv of Thrivemywaycom tells wanna-be fashion bloggers. In fact, whatever your industry or field, blog readers are likely to enjoy learning about current trends. A recent issue of The Old Farmer’s Almanac mentions “flavors we’re craving”, including maple syrup with edible glitter and flash-frozen cups of coffee. In the field of home décor, the Almanac mentions walk-in closets being converted to offices, and multifunctional, flexible rooms. Using your business blog to describe recent trends is especially appropriate for businesses in industries undergoing changes – new legislation, new discoveries, new technological advances.  But, whether your topic is clothing, food, or interior design, readers like to feel “in the know” about what’s popular.

How-tos
“Articles about how to upcycle clothes and use them to create new outfits will always go down well,” Todory continues. In fact, as Neil Patel observes, more than one billion Google searches per day are in the form of a question, so outlining all the steps a reader needs to accomplish what they’re trying to do is a great blog content tactic.

Ideas, concepts, and opinions
“Talk about sustainable vs. fast fashion and you’ll be connecting with what people want,” Todory suggests, alluding to the variety of styles and approaches in any category of business. In fact, blog posts, to be effective, can’t be just compilations of even very useful information. It is opinion that humanizes a blog and differentiates a business, professional practice, or organization from its peers. One aspect of blogging is to put your own unique slant on best practices in your field.

In the news
“Use your fashion blog to deliver a commentary on the latest styles on show at places like Paris Fashion Week and the Met Gala”, Todory suggests, alluding to the tactic of tying blog content to current happenings in the community and beyond, showing readers that you’re “with it”.

These are just four ideas from the list of 21 different types of blogs Thrivemyway mentions. As we well know at Say It For You, there are dozens and dozens more. Just remember to blog one aspect at a time!

 

 

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