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In Blogging for Business, Data is a Commodity, But Insight is Gold

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Writing in the Indianapolis Business Journal, Samantha Julka recalls a professor telling her that “Data is a commodity; it’s the insight that’s gold.” Anyone can create a survey and a pivot table, Julka observes…but real researchers pull insights! When numbers are tossed around, people generally view it as vital information, she says, but people may not know what to do with that information. As a consumer, Julka points out, I don’t want to read raw data; I want someone to tell me what the data means. The really juicy stuff, she says, makes people think and helps them make decisions.

Oh, so true, as I’ve been teaching at Say It For You. Citing statistics and other data is certainly one tactic I teach Indianapolis blog content writers to use as a way to capture readers’ attention. But my own experience as a business blogger has shown me that statistics, even the startling sort, aren’t enough to create positive results for any marketing blog.

In fact, the ultimate success of any blog marketing effort depends on readers taking action. In that realm, blogging has one enormous advantage over traditional “push marketing” tactics, in that it delivers information to visitors who are already interested in a particular product or service. Still, that’s not enough.

The blog content needs to address the “So what?” within the data, so that the statistics and facts not only are true, but feel true to your online visitors. In a way, I realize in retrospect, my own years of experience crafting messages for different businesses and professional practices might very well fall under the job descriptor “translator/interpreter”.

Whether it’s business-to-business blog writing or business-to-consumer blog writing, the blog content itself needs to use opinion to clarify what differentiates that business, that professional practice, or that organization from its peers. In other words, blog posts will go from information-dispensing to offering the business owner’s (or the professional’s, or the organizational executive’s) unique perspective on issues related to the search topic.

Several years ago, I read about a study performed at the University of Pennsylvania, in which participants were divided into three groups. Each individual was given $5 which they could choose to donate to a certain charitable organization after they learned more about it. A presentation was made to each group. Group A was given all kinds of statistics about the charity – size, budget, staff, funding sources, etc. Group B heard a story about a young girl who was helped by that organization. Group C was given both data and the story. Which group ended up donating the largest amount? You guessed it – the one that had heard the story, because the story gave meaning and insight into the data.

In blogging for business, data is a commodity, but insight – well, that’s gold!

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5 Ways to Talk About Tile

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TV reality show personalities Drew and Jonathan Scott have long been favorites of mine, so I was delighted to find their new lifestyle magazine, “Reveal” at a neighborhood newsstand.

At Say It For You, our content writers are always seeking to vary the ways we present information on a single topic in many different ways. Not only are we on the lookout for different “templates” in terms of platform graphics, but different formats for presenting information about any business or professional practice.

Well, I found, the Property Brothers have that technique down pat. In this single magazine issue, there are five different articles, all relating to just one aspect of home decor – tile!

1. the Tile Files
To help readers “know their options”, Drew and Jonathan present an overview of seven different tile types, including ceramic, porcelain, terra-cotta, class, cement, Natural stone, and peel-and-stick, listing the pros and cons of each.

The point of using lists of options, I explain to blog content writers, is to provide valuable information, to readers, suggesting different ways in which the business owner’s products – or the practitioner’s services – might be of particular use to them, perhaps in a way they hadn’t considered.

2. the Shape of Things
Here Drew and Jonathan delve into their subject in greater detail, first listing the different shapes in which tiles or sold. This “listicle” doubles as an advice column, since certain shapes, the brothers explain, work best for certain applications. “Mermaid” or scallop-shaped tiles, we learn, are sold interlocked for easier installation on kitchen backsplashes or behind bathroom vanities. “Square Zelligs” are glazed, often non-uniformly shaped, ceramic tiles best used for countertops and shower walls “for people who like a little character and don’t mind a snag here or there.”

Offering advice that’s out of the ordinary is actually great advice for business blog content writers. Drew and Jonathan are offering advice readers can use right now. More important, the authors are explaining the reasons behind each piece of advice.

3. the Trends
In this article, the Property Brothers collate advice from four different prominent designers. Barbie Palomina, for example likes using tiles on ceilings as well as on walls and floors. Gabrielle Aker likes mixing three complementary colors of tile to create a sunrise effect.
Kathryn Berschback installs tiles with prints and patterns in a butler’s pantry, while Zzoe Gowan “mixes and matches: patterned and solid tiles.

Since we are hired by clients to tell their story online to their target audiences, we need to do intensive research, as well as taking guidance from the client’s experience and expertise. Interviewing experts allows us dig deeper into the topic, offering added value to readers by bringing in expert insights.

4. All About Grout
This piece falls into the “how-to” category, with practical tips and cautionary advice for DIY readers. “While figuring out the right mix of cement, water, and sand may seem like more of a practical decision than a pretty one,” the authors caution readers that the grout they select is going to be permanently visible between the tiles. That means that both the color of the grout and the amount of spacing between tiles will have a big impact on the finished appearance.

As effective blog content writers, we can demonstrate to our readers how to dodge dangers and avoid costly and embarrassing mistakes. The Property Brothers’ articles are the kind home remodelers might cut out and keep. In the same vein, effective blog content should offer cut-out-and-keep, useful and actionable advice.

5. Install Intel
Before you invest in tile, the Property Brothers advise, find an installer with credibility. The Tile Council of North America (TCNA) certifies installers and keeps them up to date on the most current standards and practices around the installation of tile.

The success of your blog marketing efforts, we explain to Say It For You clients, will be very closely aligned with your positioning yourself as a go-to source of trustworthy information. Using factual proof involves offering statistics about the problem your product or service helps solve; credentializing proof cites your years of experience, and degrees earned.

At Say It For You, our content writers are on the lookout for different formats for presenting information about any business or professional practice. Those five different Reveal Magazine articles, all about tile, yet all different, serve as a great example of imaginative ways to deliver information to blog content audiences.

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The 4 Things Your Resume – and Your Blog Page – Should Include

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“There are many different opinions on what information you should and shouldn’t include on your resume. But there are certain basics that must be there,” Zip Recruiter advises in an article reprinted in the Indianapolis Star. “Here’s the good news.” The authors say: “You already have all the answers.”

As a content marketing professional, I found this Zip Recruiter advice highly relevant. What’s so interesting is that, while there are articles galore about what elements should be included in a blog post, there’s relatively little guidance on basic pieces of information that need to appear on a blog page.

Forbes offers a list of 8 must-haves for the blog post content itself:

  1. magnetic headline
  2. compelling lead-in
  3. useful subheads
  4. informative body
  5. appealing graphics
  6. powerful call to action
  7. relevant internal link
  8. good meta description

However (and this is the eye-opening aspect of the Zip recruiter piece), as blog marketers, we’re missing the boat if certain key information isn’t right there, in the same visual field as our wonderful content, quickly accessible to our blog readers:

Contact information
“Include your name along with the proper pronunciation if you find that others have trouble with it,” Zip Recruiter advises. Include the phone number you use most, and your email address. (Sure, your website has an “About” page, but what if a blog visitor is moved to act now?)

Work experience
Your blog is a way to assert your authority as a SME (Subject Matter Expert). You’ve successful dealt with – many times before – the problem with which the reader is dealing now. You’ve got this!

Education
Do business blog readers need to know about educational credentials of a practitioner or business owner? You bet. Today’s consumers won’t do business with someone they don’t trust, and “credentializing” is one way to build trust. Degrees and certifications may be listed or shown as logos, and educational experiences can be woven into blog content itself.

Skills
Demonstrating not only what you know but what you know how to do is a crucial function of any business blog. Specific services offered may be listed on the blog page itself (in addition to offering case studies, testimonials, and descriptions as part of the blog content.

The Zip Recruiter article serves as a reminder to us content writers and the business owners who hire us: The visitors you hope to attract to your website may not be in search of a job, but the same four types of information that belong on a resume belong on your blog page!

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In Blogging for Business, Answer the Question: “Compared to What?”

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Always “reading around” for background materials for this Say It For You blog, I learned two different startling statistics about the travel industry. First, at a recent networking meeting, I heard from presenter Gloria Thomas of Eight Streams Wealth that travel represents $9.25 trillion worth of business here in the U.S. Then from reading Tourism Review News, I learned that tourism has generated 20% of total world employment since 2013. Conclusion: Travel is a big, big deal.

Same message, just in different words? Yes and no.

Both presentations offered attention-commanding statistics. From Tourism Review, I learned that, in a single year, there are 1.4 billion international arrivals registered across the globe and that fully 20% of the jobs generated worldwide between 2025-2019 were in travel and tourism.

What lent Gloria Thomas’ presentation extra “oomph”, in my opinion, was the “compared to what?” element. That $9.25 trillion in U.S. travel business? Our oil & gas industry generates $330 billion. Our auto industry? $500 billion. Hollywood? A “mere” $300 billion.

It’s been a long-held belief of mine: nothing speaks quite as loud as numbers, which is why, in teaching how to create content for blog posts, I stress the power of using statistics. Real numbers dispel false impressions people have about an industry and can be used to demonstrate the extent of a problem before you set about showing how you help solve that problem. From a customer acquisition standpoint, statistics relate to the theory of social proof – humans are more willing to do something other people are already doing.

The thing about numbers, though, is they’re tricky. Statistics are a valuable form of information, to be sure, and, as my friend Gloria proved, answering the “compared to what?” question invests those statistics with more power. But in blog marketing, I’ve come to realize, there’s even more needed. For every statistic about the company or about one of its products or services, even with the addition of comparisons, the content writers needs to address every reader’s unspoken question – So, is that good for me (compared to what I am doing or using now)?

Bottom line: The raw ingredients of blogging for business need to be “converted” into relational, emotional terms that compel reaction – and action. In describing your products, your services, your business credo, don’t forget to answer the question: Compared to what??

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Blog to Become the JND

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It’s a term from the field of psychology, but the concept is one to which we blog content writers can certainly relate. The JND (just noticeable difference) is the minimum level of stimulation that is needed for a person to detect it, at least 50 percent of the time. For example, if you were asked to hold two objects of different weights, the just noticeable difference would be the minimum weight difference between the two that you could sense half of the time. The just noticeable difference applies to a wide variety of senses including touch, taste, smell, hearing, and sight, explains Kendra Cherry in verywellmind.com. If an experimenter were to slowly add tiny amounts of sand to one of your hands, asking you to say when you notice that one hand feels heavier than the other, that would reveal your JND.

“It’s best to think about who your prospective leads are online and what they might want to read, before sitting down to write a blog post,” Campaign Creators advise. The JND will be the precise point will online readers notice that their needs are being addressed and that the information you’re offering is relevant to their search. According to Internet Live Stats, there are around 5.5 billion Google searches per day or more than 63,000 search queries per second. With such an ocean of material available on the internet on every conceivable topic, at what point will your prospect undergo that minimum level of stimulation need to command her attention?

Always on the alert for ways to convey marketing messages through corporate blog content writing, I couldn’t help recalling Jeffrey Hayzlett’s advice in Success Magazine about grabbing the attention of would-be customers: “Aim for speed and immediate relevance”. There can be no “relevance”, blog content writers need to understand, until and unless the reader experiences JND.

To help that process, I teach Indianapolis blog writers to address five “why’s”:

  1. why YOU (the reader)
  2. why ME (the blogger)
  3. why THIS (the offer)
  4. why now (the urgency)
  5. why this price (the value).

Blog to help the Just Noticeable Different happen!

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