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For Checks and Blog Content, We Need Both Words and Numbers

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Writing a check
When it comes to check writing, business humorist Todd Hunt learned the hard way, words trump numbers. The humiliation will live with him forever, he admits, but he learned something: The bank goes by the amount you write in words (on the line that says “Pay”), not the numerals you write in the box. What actually happened, Hunt explains, is that he miswrote the words, which made his check worth more than he meant it to be…resulting in an overdraft. So, he concludes, words trump numerals.

In fact, to prevent his readers from falling into the same trap, Hunt shares an instructive article about foiling crooks when using checks. The gist of it is, write out the amount using words to avoid fraud and confusion.

“I am a Qualitative Social Scientist,” states Sarah-Louise Quinnell “I believe in that words tell you more than numbers”, she says, She came to that conclusion, she reveals, in researching cognitive processes for her Doctoral thesis.

For example, Quinell discusses a particular statistic:

“85% of students ranked the class a 4 or above”.

That sounds positive, she explains, until you dig a bit deeper and find out that only 30% of the people in the class answered the question!

“Words on the other hand,” she points out, “are harder to manipulate. They also tell you why someone voted a particular way.” To improve customer satisfaction you need to understand the why’s,” she concludes.

Business blog headlines and business blogs themselves are filled to the brim with statistics. In fact, one of the hottest trends in business blogging today is infographics, which is a way of presenting statistics in visually appealing form by combining numbers with graphic images. “Infographics are all over the place nowadays. How do you know which ones to trust?” asks Randy Olson.

In fact, Olson views “data visualizations” or “infographics” with a jaundiced eye. Yes, he admits, they have repeatedly provided us with new and insightful perspectives on the world around us. However, time and time again, he says, “we have seen that data visualizations can easily be manipulated to lie.”

As a corporate blogging trainer, I see a lot of value in the use of numbers in blog posts (assuming, of course, that statistics are presented fairly and honestly).

Using numbers in blog post titles is a great way to set expectations for a post. It tells readers exactly what they’re going to get, and exactly how much of it, says Pamela Vaughan of Hubspot.

But where the words come in, I believe, is that one of the primary functions blogs serve is putting statistics into perspective, so that readers are given the answer to the “So what?” and “So, what’s in-it-for-me” questions.

Payors must fill out their checks with both words and numbers. Business blog post content writers should do the same.

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A Business Blog Needs Words

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“Blogging has become the best possible way to leverage your online presence and gain traction with Internet searches performed by your potential clients.”(No surprise there, but what I did find surprising is the source of the remark – none other than the National Association of Realtors!)

The realtor website went on to repeat the modern blogging mantra: “An interesting, relevant image is an essential part of your blog post. It’s not merely aesthetic; it’s crucial for boosting your readership and your SEO. People are much more likely to read a blog illustrated with a nice image,” the NAR advises. “It doesn’t matter what industry, topic, niche, or specialty, images matter.”

“Hey!” I sometimes want to shout. “Don’t forget that, no matter what industry, topic, niche, or specialty, the main content of the blog post consists (or at least should consist) of WORDS. Words matter.” Jennifer Olney of bealeader.com knows what I mean. In “Lazy Blogging: Why Your Word Matter,” Olney comments that too many authors rely on visuals to take the lazy way out of writing. Real authors, she implies use adult words and showcase their understanding of the use and beauty of the English language.

“Content comes in many forms, but web copy, articles and blog posts are among the most popular – and effective,” writes Dan Hughes of jtvdigital. Like Olney, Hughes observes that “ Many people overlook words and the power they have to entice their target audience. In this day and age, pictures and video are powerful promotional tools that cater to the attention span of the modern digital consumer, Hughes points out. “However,” he continues, “much like any business, well-crafted web copy is an essential part of success.”

“Words are art, and our ability to convey our message in words helps us be understood without distraction, Olney says. All the emojis in the world could not convey the extent to which I agree!

 

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“Iffy” Blog Content Writing

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National Geographic Kids collects quirky, fun facts. I like the ones presented as “ifs”. I think we blog content writers could sometimes present business information in that same thought-provoking format.  The “If”, I find, is what puts each fact into perspective and makes readers curious to learn more.

“If you continued to grow as fast as an average baby, you’d weigh about 413,300 pounds by age 10.”
Any of the following business owners or professional practitioners might use that fact to kick off a discussion about child growth, offering useful information to prospects and clients and demonstrating their own expertise:

  •   Child care centers
  •   Pediatricians
  •   Children’s magazine publishers
  •   Child psychologists
  •   Photographers

“If the longest blue whale could stand on its tail, it would be as tall as a ten-story building.”
Who might be interested in using such an arcane comparison in their content marketing? How about…

  • Cruise companies
  • Travel agents
  • Recreational boat operators
  • Science and nature publications

“If you spent a dollar every second, it would take about 32 years to spend a billion dollars.”
Sometimes, in quoting statistics about the economy or about events in the news, we’re forced to use numbers so large we cannot comprehend their meaning. Marketers can play off this concept:

  • Organizations raising money to fight world hunger
  • Financial advisors talking about economic trends
  • Money management counselors
  • Science academies

As a business blogging trainer, I urge bloggers to ask themselves why the facts they’re offering might matter to readers, and to demonstrate ways that readers can use that information for their own benefit.  Engaging readers’ interest by including in your blog posts facts that are even loosely related to your industry is a fine tactic. That information, though, doesn’t always need to be actionable.  If the facts you present in your blog are intrinsically interesting, it’s worth including them. Why?  To add variety.  To make reading your blog posts fun. To demonstrate your own interest and knowledge in your field.

What “iffy” thought provoking statements can you think of to put your business messages (or, in the case of freelance blog content writers, your clients’ messages) into perspective for readers?

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Blog Three Times the Potassium of a Banana

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バナナ　カットフルーツDave Cook, fellow member in one of my early morning business networking groups, was telling us about a nutrition product he represents that’s made out of moringa leaves. Listening to him, I was sure he’s been reading my blog posts about putting statistics into perspective for readers.

Moringa leaves, I learned, have 4x the calcium of milk, 3x the potassium of bananas, 2x the protein of yogurt, 4x the Vitamin A of carrots, and 7x the Vitamin C of oranges. There were other statistics (the product contains 46 antioxidants, 36 anti-inflammatories, Omegas 3, 6, and 9.)

It wasn’t so much the numbers that were packing the punch in these claims, I realized, but the comparisons with things already familiar to readers. My networking friend is not a blogger, but because he made those comparisons in his presentation to our group, everybody was able to relate to what he was saying.

We business bloggers are, in a very real way, interpreters. Effective blog posts, I teach, must go from information-dispensing to offering perspective.  Before a reader even has time to ask “So what?” we need to be ready with an answer that makes sense in terms with which readers are familiar. I call it blogging new knowledge on things readers already know.

Later that day, I heard the Dean of Butler College of Business use numbers in his talk to parents of prospective Butler scholarship students who were visiting to check out our campus. He began with zero (number of graduate teaching assistants that lecture in College of Bus. classrooms), and worked up through average class size (29) to the number 94 (% placement rate after graduation).

There are several strategic ways to use numbers to educate your blog readers and demonstrate your own expertise, I teach. 

  • Numbers help debunk myths. If there’s some false impression people seem to have relating to your field or your product – bring on the numbers to prove how things really are.
  • Statistics can provide factual proof, by showing the extent of the problem your product or service helps solve.

Does your blog post have three times the potassium of a banana?

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