Please Stop Blogging the Same Story

storytelling in blogs
“Please stop telling that same story,” Elizabeth Bernstein begs in the Life & Arts section of the Wall Street Journal. Storytelling is supposed to be a bonding experience, she says, because, when we share our personal narratives, we disclose something about our values, our history, and our outlook on life. But the bonding benefits of storytelling only work if you’re good at it, she warns, and many of us aren’t. We simply tell tales we’re told before, tales that don’t have a point.

Bernstein offers some valuable “advice from the experts”:

  1. Have a point (the details of the story must convey the reason you’re sharing this story).
  2. Flesh out the characters in the story.
  3. Disclose something about yourself.
  4. Build tension.
  5. If you’ve told the story before, explain why you’re repeating it now.

As a professional blog content creator and trainer in corporate writing, I think storytelling is a perfect vehicle for blogging. While blog marketing can be designed to “win search”, once the searchers have arrived, what needs winning is their hearts, and that is precisely what content writers can achieve best through storytelling. The point? Showing why you are passionate about delivering your service or products to customers and clients.

The characters in the stories? They can be the people delivering the product and service, or they can be customers – what problems did they have that you helped solve? What funny things happened to them, to their kids, to their pets that relate to your product or service? Creating compelling business blog content can – and should – incorporate both people storytelling and product storytelling. In terms of disclosing, I recommend including anecdotes about customers, employees, or friends who accomplished things against all odds. That shifts the focus to the people side of your business, highlights the relationship aspects of your practice, plant, or shop.

To reach the point of building trust, there must first be some sort of “tension” or issue. Talking about industry issues and your strong opinion about those is a good path towards building trust through your business blog. Sharing your own failures helps others, Beccy Freebody writes. In business blogs, true stories about mistakes and struggles overcome are very humanizing, creating feelings of empathy and admiration for the entrepreneurs or practitioners who overcame the effects of their own errors. Award-winning sales training expert Tim Roberts agrees, saying there are two skills needed for an effective inquiry conversation with prospects: vulnerability and transparency.

Good business blogs, of course, offer valuable information to online readers. But, the fact is, people want to do business with real people. Blog stories, not the same old, same old story, but the ongoing story of you, your people, and the people you serve. 

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