Tell Business Blog Readers: Review. Check. Evaluate. Consider.

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call to action

That entire two page spread in Crossroads, AAA Hoosier Motor Club’s magazine, I realized, constituted one big Do-It-Yourself Call to Action. There were actually seven CTAs in a row:

  1. Know your coverage.
  2. Think about what’s changed since your last checkup.
  3. Review your home inventory.
  4. Check your liability coverage.
  5. Consider natural disasters.
  6. Evaluate your auto coverage.
  7. Call your agent.

As a blog content writer, I was glad to see that the AAA magazine authors had remembered to answer the question “Why should I?” before it was asked: “Just as an annual physical is good for your health, taking time to regularly examine your insurance coverage can help ensure your financial well-being.”

Too obvious? Too pushy?  Just plain too many AAA Calls-to-Action?  Perhaps. “Your blog can be a powerhouse when it comes to lead generation and reconversion, but you have to know how to use it, Pamela Vaughan writes in Hubspot. “The CTA you choose can make or break the conversion potential of any given blog post you publish,” Vaughan adds. Consider the stage of the sales and marketing funnel your visitors are in and narrow down the list of CTAs to match.

Neil Patel of crazyegg.com talks about using end-of-content CTAs, which appear right at the end of the article.  The logic – “If a reader reaches the end of an article, they are engaged and ready to convert.”

Does directly asking for the customer’s business invalidate the good information you’ve provided in the piece? Not in the least. When people go online to search for information and click on different blogs or on different websites, they’re aware of the fact that the providers of the information are out to do business. But as long as the material is valuable and relevant for the searchers, they’re perfectly fine with knowing there’s someone who wants them for a client or customer.

Content that provides value will indeed help readers:

  • review their own knowledge
  • check the information you’ve against what they already thought they knew
  • evaluate the current services and products they are using
  • (hopefully) consider what you have to offer.

But, for readers to follow seven different CTA’s is a bit much to ask, I’d advise. Better, in each blog post to focus on ONE message, ONE audience, and ONE outcome.  Business blogging, in fact, is ideal for using what I call the Power of One!

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Do-You-Know-the-Difference Blogging for Business

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White tea is made from young leaves, green tea from more mature leaves, with the white  named after the silvery-white hairs on immature buds on the tea plant.

Does the difference matter? According to the Beverage Guidance Panel, which includes the chair of the nutrition department at Harvard University School of Public Health, white tea blocks more than 100% of DNA damage in vitro against cooked-meat carcinogens, while green tea blocks only about half.

Enhanced meat is fresh meat that has been injected with a solution of water and other ingredients such as salt, phosphates, and flavorings. According to the USDA, about 60% of all raw meat and poultry products have been injected with or soaked in a salty solution. If you’re trying to control the levels of sodium in your diet in order to reduce blood pressure, opt for labels such as “contains up to 4% retained water”

Helping online readers know the difference is certainly a core function of blog content writing. Exactly what factors distinguish your products and services from everyone else’s?  Even more important, why should those readers care?

Sometimes, to add variety to an informative blog post, you can “season it” with an interesting tidbit. Speaking of salt levels in meat, for example, you might mention that the number one use of salt in the United States isn’t related to food at all!  According to the U.S. Geological Survey, almost half of our salt goes towards de-icing roads.

In fact, corporate blogging training sessions, I often recommend including interesting information on topics only loosely related to the business or practice. If it’s information most readers wouldn’t be likely to know, so much the better, because that tidbit can help engage online readers’ interest.

The word salary, for example, comes from the word “salt”, because in ancient Rome, soldiers had to purchase their own food, including salt. We’ve all heard individuals described as “not worth their salt”.

“The toughest job selling value to customers is getting them to picture the full depth and breadth of everything your company has to offer,” Tim Donnelly writes in Inc. magazine. In other words, customers need to “know the difference” and then understand why that difference matters!

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Blogging for Business Outside Your Own

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“Can authors write characters whose experiences are outside of their own?” That’s the very question posed by Diana M. Pho in her article “Through the Looking Glass” in Writer’s Digest.  Writing across difference is important, she says, since “the best fiction has the ability to transport readers into another’s shoes and make readers consider a new perspective.”

Pho identifies three different approaches to writing about matters which extend beyond one’s own identity:

  1. “Invaders” act without responsibility, focusing on the “exotic” and on stereotypes.
  2. “Tourists” are deeply interested in the subject and try not to impose their own biases.
  3. “Guests” strive for authenticity and strive to gain expertise and attribute knowledge to the proper authorities.

As head of a team of professional content writers, I have been thinking a lot about the outsourcing of business blog content writing. Companies are making great efforts to express their personal brand. Can a writer who is not educated in the client’s particular field produce copy that is an authentic expression of the client’s ideas, personality, and expertise?

In fact, I’m sometimes asked how we “do it”.  It takes two things, I respond:  research and good hearing.  A ghost blogger uses a ‘third ear” to understand what the client wants to say and to pick up on the client’s unique slant on his/her business or profession. Far from functioning as invaders or even tourists, we strive for authenticity.  What keeps us going is the learning.  For us, in order for us to create a valuable ongoing blog for your business, it’s going to take as much reading and research as writing.

On the other hand, while it’s true that the dominant trend in business blogging is outsourcing (the obvious reason being that few business owners or professional practitioners have the time to create and post blogs with enough frequency to attract the attention of search engines), different clients prefer different levels of help vs. DIY.

At one end of the spectrum, the business owner might want certain employees to receive corporate blogging training so that they can then take over the function of business blog writing. At the opposite extreme a company might turn over to a business blogging service the entire effort of crafting the message and maintaining the consistent posting of corporate blog content.

Authors of novels can, indeed, write characters whose experiences are outside of their own identities. Professional blog content writers can come “through the looking glass” to do the same.

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Seguidilla Blogging for Business

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Poems often follow a particular set of rules.  The rules might be about:

  • the number of lines
  • the number of stanzas
  • the number of lines
  • the length of each stanza

For example, sonnets have 14 lines, and use line-ending rhymes. Limericks have five lines, with the third and fourth lines rhyming (an AABBA pattern). Haiku poems are three lines long, with a first line of 5 syllables, the second with 7 syllables, and the third 5 syllables. One less familiar form, which grew out of Spanish music, is called a seguidilla. Seguidillas have 7 lines, with a set number of syllables for each of the seven (a 7, 5, 5, 5, 5, 7, 5 pattern). Robert Lee Brewer explains in writersdigest.com.

Business blog posts should also follow a set of rules and include set elements:

  • Title – introduces the reader to your topic and create a sense of urgency to read the post
  • “Pow opening line” – arouses readers’ curiosity and interest
  • “Closer” – brings up the rear, restating your “thesis” or main point
  • Headings and subheadings – organize your content and make it more easily skimmable by readers.
  • Featured image at the top of your post – attracts attention, arouses interest, and helps explain the concepts to be discussed
  • Paragraphs – 1-4 sentences in length, with variation among paragraphs
  • White space – don’t crowd the blog with text and images

Whether the chosen poetic form is a seguidilla, a haiku, or a sonnet, the very regularity of the formatting allows the reader of the poem to “relax” in the familiarity of the presentation, while yet enjoying new and different approaches to the content of the poem itself. The poeta have all followed a very rigid pattern of syllables, but the content of each poem  presents a new and different point of view.

Part of the point of poetic form rules is minimizing clutter.  When it comes to business blog content writing, that doesn’t necessarily mean chopping the number of words. It’s more about making the posts more readable and easier to look at.

With a seguidilla blog post, it’s as if the reader can relax knowing what to expect out of a blog post and still be pleasantly surprised by the unique and original “slant” you’ve been able to give to the content!

 

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Powerful Paragraphs and Sentences in Blogging for Business

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“Construct your paragraphs with a good eye as well as a good mind,” advises Richard Anderson in Powerful Writing Skills.  What does that mean? Consider how the paragraph looks on the page – would it be more appealing to the eye to divide it into two paragraphs?

Anderson’s reasoning includes the following considerations:

  • Enormous blocks of print implant an image of difficulty in readers’ minds.
  • Bunches of short paragraphs can be distracting.

The compromise: vary the length of your paragraphs without making the breaks seem forced. Generally speaking, Anderson points out, “the shorter the paragraphs and the fewer the number of ideas contained in them, the easier they are to read.

In writing good sentences, be yourself, using clear, honest, natural words on paper, Anderson tells writers. He recommends writers choose:

  • nouns over adjectives
  • verbs over adverbs
  • plain verbs over fancy ones
  • specific words over general ones
  • short sentences over long ones
  • personal over non-personal

But, if all your sentences are approximately the same length, Anderson warns, you’re putting    your reader to sleep; vary the length as a subtle way to keep readers awake.

Another way to bore readers is using clichés (overused phrases). They numb readers’ senses, he warns, and they are often too general and vague. “Allow the meaning of your message to choose your words rather than the other way around,” Anderson suggests.

Strunk and White sum up the concept in their own book, The Elements of Style: For the same reason that a drawing should have no unnecessary lines and a machine no unnecessary parts, a sentence should contain no unnecessary words.

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