Minding Your Metaphors in Creating Marketing Content


“When CEOs use war metaphors, analysts worry,” Joao Cotter Salvado and Donal Crilly point out in this month’s issue of the Harvard Business Review, citing Oracle executive chairman’s statement about “bulldozing” competitors or First Solar’s description of an acquisition as an “offensive”. Business should never be perceived as a battleground, the authors opine.

I thought of this article when, earlier this week, in her guest post about building “killer sales pitches”, Chantal Briggs made use of some very powerful metaphors. (“A metaphor is a figure of speech that compares two different things by stating that one is the other,” Alice Underwood explains in grammarly.com.)

Chantal Briggs’ metaphors of note:

  • “You need tactics that punch above your size.” This expression comes from boxing.
  • “messaging that doesn’t just land, it sticks.” (In gymnastics, a perfect landing means maintaining balance and control without any movement of the feet after hitting the ground.)
  • “You’re not just a boutique coffee roaster; you’re the shop that sponsors open mic nights and buys beans from farmers by name.”
  • “If your sales muscles feel flabby…”

“Metaphors are commonly used in the marketing space due to their ability to communicate complex topics in relatable ways,” IntuitMailchimp points out. In fact, certain metaphors (think “hold your horses”) are used so often they lose their original meaning and become part of our language pattern, the authors note.

In marketing content, we teach at Say It For You, one technique to engage readers is using an unlikely comparison in order to explain an aspect of a business or professional practice. Given the short attention span of the typical web searcher, “startling” comparisons can turn out to be good teaching tools, and suggesting, through an “off-the wall” comparison, a totally new way of using a product or service —  well, that has the power to open up new possibilities of doing business with you.

Putting ingredients together that don’t seem to match is not only an excellent tool for creating engaging business content, but also a good teaching tool. Going from what is familiar to readers to the unfamiliar
area of your own expertise, allows your potential customers to feel smart as well as understood.

As head of a content marketing team, I took a somewhat different “thought path” down one of Chantal’s metaphors. She uses “Sometimes the best advice is a mirror” to encourage entrepreneurs to go back to business school: “When you see someone who looks like you —same hurdles, same goals—succeeding through education…”.

To me, the core message of the “mirror” metaphor is that, as content marketers, we need never stray from reflecting, in our content, the needs and preferences of our “target market”, those who may not “look like us”, but who do face common hurdles and who have similar goals. “Envisioning your likely target market is part of the process of creating and refining a product. It informs decisions about its packaging, marketing, and placement,” Margaret James writes in Investopedia.

Minding our metaphors is key in managing content marketing. After all, none of us want our messaging to merely land – we want to stick the landing!

Facebooktwitterredditlinkedintumblrmail

How to Build Killer Sales Pitches, Marketing Moves, and Brand Stories as a Small Business Team

You’ve got a product or service, a team that believes in it, and a market that needs it—now what? Selling it, of course, but not with a shrug and a hope. Sales, marketing, and storytelling are where businesses win or spiral, and if you’re working with a lean crew, the stakes and the focus sharpen. You need tactics that punch above your size and messaging that doesn’t just land, it sticks. The good news? Creativity is cheaper than a bloated ad budget, and resourcefulness often outpaces experience. Let’s get into how to shape your pitch, tighten your strategy, and make your story sing.

Start with a pitch that makes people stay

Sales pitches shouldn’t feel like someone reading bullet points off a brochure. You want rhythm, voice, tension, and resolution. The goal isn’t to sell a product, it’s to sell a shift in thinking, a new convenience, or a fix they didn’t know they needed. So how do you do it? Strip it back to the problem and build the pitch around the solution, using language that invites, not pressures. A perfect sales pitch weaves customer pain points into an effortless narrative with a clear next step. If you sound like every other team with a script and a smile, you’ll disappear with them too.

Market with movement, not noise

Marketing only works when it’s aimed, not sprayed. Start by figuring out where your audience already spends their time—scrolling Instagram reels, opening local newsletters, searching YouTube tutorials—and meet them there. From there, consistency beats virality every time. A steady drip of content that informs, entertains, or sparks curiosity builds more brand recall than a one-off blitz. This is especially true for budget-conscious teams who need bang for every buck and second. For inspiration, these small business marketing ideas show how scrappy campaigns can still dominate attention spans.

Tell a story that actually matters

Nobody remembers taglines, they remember feelings. That’s the whole point of a brand narrative—it’s the emotional thread that ties everything together. You’re not just a boutique coffee roaster, you’re the shop that sponsors open mic nights and buys beans from farmers by name. Stories like that are sticky, shareable, and defensible against cheaper competitors. The mistake most small businesses make? Talking about themselves too much and their customers too little. Study compelling brand narratives and you’ll see that it’s always the audience who ends up the hero.

Go back to school without pausing your business

If your marketing or sales muscles feel flabby, there’s no shame in hitting the books again. Earning a business management degree will help you gain skills in operations, marketing, and sales—yes, all three, which is what most small team leaders need. What’s even better is how flexible the programs have become. You can go here to see how online courses make it possible to stay in the trenches while sharpening your strategy. Nights, weekends, even lunch breaks can turn into workshop hours. It’s a long play, but one that stretches your ceiling for the years ahead.

Let feedback shape your messaging

Forget guesswork. You’ve got emails, DMs, comment threads, reviews, even eye rolls at the end of your pitch—data is dripping from every edge of your business. The trick is creating systems that feed that data back into your approach without clogging your workflow. Use surveys, ask blunt questions, and don’t flinch at the answers. Your customers will write your next pitch if you let them. Start integrating feedback loops into your team’s weekly rhythm and you’ll find your voice evolving to match what people actually care about.

Proof it works: entrepreneurs are doing it

Sometimes the best advice is a mirror. When you see someone who looks like you—same hurdles, same goals—succeeding through education, the theory becomes real. One entrepreneur goes back to business school and finds their voice stronger, their strategy sharper, their brand more magnetic. That’s the ripple effect of learning with intention. It’s not a retreat from the hustle, it’s a weapon you bring back to it. And you’re not chasing a degree, you’re carving out a longer runway for your business. You’ll think longer, act faster, and speak louder. 

There’s no one-size script or silver bullet when you’re pitching with heart, marketing on a shoestring, and building a brand story that feels like yours. But there are instincts you can sharpen and strategies you can test, discard, or double-down on. Be the team that keeps learning, that writes fast and edits with curiosity. Chase feedback like it’s a cofounder. Take your voice seriously, because nobody else will until you do. And if that means going back to school or rewriting your pitch for the twentieth time, well, that’s just business.

 

Chantal Briggs created Neighbors Needed to make it easier for community members everywhere to connect with their neighbors, build strong relationships, celebrate one another, and in turn, create communities where everyone can thrive. The site offers resources and advice on how to make strong neighborly connections and build safer communities.

 

Facebooktwitterredditlinkedintumblrmail

Core Content Question: Sez Who?

Earlier this week, in her guest post on our Say It For You blog, Erin Jernigan stressed the importance of choosing one’s niche audience before creating content. “Niching, she stressed, allows refining your message and rendering it much more powerful, creating a deeper connection.”

I thought about “niching” the other day, when, at one of my online networking groups, the discussion leader posed the following question: If you were to start a podcast today, what would you name it? My answer: “Sez Who?”. That’s because those “deeper connections” to which Erin alluded run in both directions.

When online readers find your content, not only is it important for you to have understood them and their needs and preferences, they need to know “who lives here” and be helped to understand you. That means that, in marketing a business, practice, or organization, we content creators absolutely must make clear “who lives here”, using opinion to clarify not only what differentiates that entity from its peers, but also what guiding principles are “held dear’ over there.

It’s true that, at Say It For You, I’ve been fond of saying that the “what” needs to come before the “who”, meaning that the first order of business in content marketing is writing about the audience and their needs. In other words, I have often advised, only after you’ve told them what’s in it for them if they continue reading, should you be writing about what you do, what you know, and what you know how to do.

Michelle Noel calls it “brand value”, saying that it’s no longer enough to offer great products and services, To build strong relationships, you must communicate:

  • Your purpose: Why do you exist?
  • Your vision: What do you aspire to do?
  • Your values: Who are you? What do you believe in?

Those “deeper connections” of which Erin Jernigan speaks? They run both ways. That’s why, were I to start a podcast, I’d name it “Sez Who?”.

Facebooktwitterredditlinkedintumblrmail

Clarity Before Content: Why Trying to Talk to Everyone Hurts Your Message

“Trying to reach everyone means you reach no one.”

It’s a phrase we hear often in marketing circles, but most business owners nod politely and keep casting a wide net. They fear that choosing a niche means turning down opportunities. After all, if your services can help everyone, shouldn’t your message try to include them all?

As a strategic consultant and the creator of Define Your Light’s Roadmapping Sessions, I see this hesitation constantly. Clients come in with good intentions and great ideas, but they’re stuck in what I call the content fog — producing a mix of blogs, social posts, and website copy that sounds helpful… but doesn’t land.

Why? Because the message is diluted.
And usually, the root problem isn’t the marketing — it’s the lack of clarity.

I’ve Been There Myself

For a while, I wrote almost exclusively to parentpreneurs. I thought that was my niche – other business owners juggling growing companies while raising kids. And while I absolutely care about that segment (I’m one of them), I realized something important: the people who were actually hiring me weren’t choosing me because of our shared family dynamics.

They were choosing me because I brought calm to their chaos. Because I could translate their ideas into action. Because I made strategy feel personal.

The label didn’t matter. The clarity did.

Why Content Needs a Compass

That realization reshaped my business, my content, and it’s now at the heart of the Roadmapping process I offer. I believe in Clarity Before Content — the idea that messaging only works when it’s grounded in a deep understanding of who you’re speaking to, what they need, and what you want to be known for.

One client, overwhelmed by a sea of possible audiences, told me:

“I feel like I can help everyone. I don’t want to box myself in.”

She wasn’t alone — it’s one of the most common things I hear.

So we slowed down and worked through a focused series of exercises designed to bring her audience into sharper view. Instead of staying stuck in vague generalities, she began to see patterns — the clients who energized her, the problems she solved with ease, and the places where her expertise created the biggest transformation.

Through this process, she realized she wasn’t narrowing — she was refining. Her message stopped trying to speak to everyone and started resonating with the right ones. And with that clarity, her content began working harder — not because she was producing more, but because every word had direction.

By the end, her messaging shifted from general to magnetic.
Her website, emails, and even how she described her work in conversation became clearer and more confident — not because she changed her offer, but because she finally knew who she was talking to.

The Truth About Niching

Niching isn’t about cutting people out — it’s about drawing the right people closer.
It’s how you stop chasing and start attracting.
When your content reflects true alignment, the impression not only lands — it lasts.

That’s the kind of clarity I love helping clients discover — whether it’s in a full Roadmapping Session or a more nimble Marketing Sprint. These focused sessions are all about cutting through the noise, finding the message that truly resonates, and shaping content that connects with the right people.

That’s what clarity creates.
Not just better strategy, but deeper connection.
With your work.
With your audience.
And with the business you’re building on purpose.


Today’s guest post was contributed by friend and fellow networker Erin Jernigan, business & nonprofit strategy consultant,  at Define Your Light. 215 804 6870   www.DefineYourLight.com.

photo

 

Facebooktwitterredditlinkedintumblrmail

Do Your Titles Encourage Ear Reading?


“We actually we read with our ears and our eyes, so we need to activate multiple senses,” the Integrated Learning Academy points out. In fact, as Psychology Today explains, “we don’t experience our senses individually. Rather, our brain meshes with our vision and hearing to create our conscious experience of the world.”

In reading through my copy of Kiplinger Personal Finance May 2025 issue this morning, I saw many illustrations of the power titles have to “catch” readers’ attention through sound.

In alliteration, a consonant sound is repeated. The words don’t need to be directly next to each other in the sentence, but when you read the line aloud, you “hear” the repetition. Three examples I noticed right away in the magazine were:

  • Staff Cutbacks reach the Social Security Administration
  • Walmart Woos Wealthy Shoppers
  • A Broad Bet on Innovation

The repeated sound can be a vowel, rather than a consonant; the term for that is “assonance”. In both these Kiplinger titles, the repeated sound is the “a”.

  • A Cap on Overdraft Fees Faces the Axe
  • Get Back on Track After a Divorce

Of course, I didn’t need to peruse that financial news publication in order to find alliteration and assonance – they’re everywhere. The title of an advertisement for children’s clothing at the Lunch Money Boutique, “Elevating Style and Celebrating Childhood” catches our ear with those “short E” and “long A” sounds. Many popular consumer product names are alliterative (think Coca-Cola, Dunkin’ Donuts, PayPal).

As content creators, we teach at Say It For You, we can take advantage of the sounds of words to make titles of posts and articles more “catchy”, tempting readers to use both their ears and their eyes to engage with our messages.

Take time to create titles that encourage ear reading!

Facebooktwitterredditlinkedintumblrmail