Content Market to Reach the Ones, Not the Everyones

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Paul was trying to be everywhere, serve everyone, and sell everything. Still, his business had zero revenue for three months in a row. Then, using coach Justin Welsh’s “Rule of One”, Paul was able to effect a 90-day transformation, gaining five clients and a waitlist of three more.

The secret was in the focus, Welsh explains.

  • Paul’s content got better because he focused on one specific topic, posting content on one platform only.
  • His expertise deepened because he chose one offer that solved a specific, expensive problem.
  • He chose one customer type to target; he wasn’t trying to be everything to everyone.

Beginning back in 2008, I’ve returned again and again, in this Say it For You blog, to the theme of target marketing:

Blogs and Podiums – Choose Yours Wisely – Pick one primary area of focus – don’t try to do everything in one post.
Befitting Bloggery – Everything in your content should be tailor-made for one type of customer.
In With Blogging; a Small Business Can Have a Long Tail – high quality content can have a huge effect in a small market.
Smaller targets, Better Hits – Smaller, shorter, and centered around just one idea can turn mini-power into maxi-power.

“Trying to be everything to everyone is one of the gravest mistakes any business can make, the BigCommerce Team advises. Not only will targeting allow you to allocate your advertising dollars and marketing efforts better; “failure to understand the desires, core values, and preferences of your target audience can backfire tremendously”.

I like to call the process of creating content for professional practitioners and business owners “SME-DEV”, (Subject Matter Expert development). Yes, content needs to be focused “outward”, always keeping the needs of that carefully researched target audience in mind. At the same time, we must produce content that focuses on the people behind the business or practice, presenting them as Subject Matter Experts Who Both Know and Care.

Content marketing focuses on the ones, not the “everyones”.

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Will They Get Your Cultural Allusions?

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“Water, Water Everywhere” is the title of an article in the AARP bulletin. The subtitle reads “Supermarket aisles are flooded with all different types of bottled water.  Are any of them worth the money?” Author Andrea Wickstrom makes the case for eschewing the bottles and drinking tap water, citing growing evidence that microplastics negatively affect human health…

Cultural allusions

An allusion is a figure of speech that makes reference to a place, person, either an actual one or one found in literature. The expression “Water, water everywhere, nor any drop to drink” is an example of the latter – it comes from “The Rime of the Ancient Mariner”, a poem by Samuel Taylor Coleridge. 

There are three possible reasons, I explain at Say It For You, for using cultural allusions in content marketing:

  1. To get readers thinking about a product or service in a new way
  2. To get a point across without going into a lengthy explanation
  3. To cement a bond between the reader and the company or professional practitioner, based on shared experiences and knowledge

The problem is – will they get it???

Readers who do not happen to recognize the underlying story or reference point (in this case the Coleridge poem) are going to be puzzled rather than enlightened.  That means that we, as content writers, must gauge our readers’ level of education.  If we miscalculate their ability to recognize the allusion, the danger is that they’ll find our content frustrating rather than illuminating. (Due to the age group receiving the AARP Bulletin, the editors have made certain assumptions about their readers’ education level.)

 

Huh-Oh Titles

The “Water, Water Everywhere” title is an example of what I call the “Huh? Oh!” tactic. The first part (the “Huh?”) is there to startle and capture attention. The second part (the “Oh!”) explains what the text is actually going to be about. (In online marketing, that second part matches the content of the post with the terms consumers typed into their search bar.)

While, as content marketers, we need to know as much as possible about our target readers, you don’t have to qualify for membership in AARP to realize that there are titles of many types to attract readers of many ages and types!

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My Personal “Old is Gold” Celebrity Experience

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When executed successfully, a celebrity endorsement lets you leverage their fame and influence. But, even if all that’s happened is that you’ve met a former celebrity, you can leverage the nostalgia and authenticity it provides. “Brands have long realized that tapping into fond memories isn’t just a feel-good moment; it’s a powerful marketing strategy,” the mediaant.com points out.

Fifteen years ago, as president of my Indiana chapter of the National Speakers’ Association, I attended the NSA Winter Conference in Nashville, Tennessee. Country music star Mel Tillis led a breakout discussion, ending by inviting all of us to attend the Grand Ole Opry performance he was hosting later that day.

There are two special points Mel Tillis made during the question/answer session about communicating with an audience (None of us could help noticing his stutter, which he explained would disappear when he was performing music):

  1.  “I’m always coming up with new anecdotes and stories.” It’s important for any speaker to keep coming up with new anecdotes and stories to illustrate each point, Tillis stressed. That’s a lesson content marketers need to learn, for sure, since maintaining high rankings on search engines means creating content again and again over long periods of time. Anecdotes and stories keep the material fresh.
  2. 2. “Sure, I get tired, like if I have to sing ‘Coca Cola Cowboy’ one more time, I think I’m gonna die. But what you need to do is act like it’s the first time you’ve ever done it. After all, every time I walk out there, it’s a different audience.” In “pull marketing” through content, you are attracting only searchers who have a need relating to what you do, what you sell, or what you know about. You may be “tired” of “same old, same old”, but, for most of those searchers, it will be the first time they’ve ever read your content.

 No, I don’t have a celebrity endorsement from country singer Mel Tillus (The singer died in 2017, after performing onstage for fifty-two years), but I wanted to share with my content marketing friends the nostalgia and authenticity of this memorable and inspiring “Grand Ole Opry” encounter.

 

 

 

 

 

 

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Minding Your Metaphors in Creating Marketing Content

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“When CEOs use war metaphors, analysts worry,” Joao Cotter Salvado and Donal Crilly point out in this month’s issue of the Harvard Business Review, citing Oracle executive chairman’s statement about “bulldozing” competitors or First Solar’s description of an acquisition as an “offensive”. Business should never be perceived as a battleground, the authors opine.

I thought of this article when, earlier this week, in her guest post about building “killer sales pitches”, Chantal Briggs made use of some very powerful metaphors. (“A metaphor is a figure of speech that compares two different things by stating that one is the other,” Alice Underwood explains in grammarly.com.)

Chantal Briggs’ metaphors of note:

  • “You need tactics that punch above your size.” This expression comes from boxing.
  • “messaging that doesn’t just land, it sticks.” (In gymnastics, a perfect landing means maintaining balance and control without any movement of the feet after hitting the ground.)
  • “You’re not just a boutique coffee roaster; you’re the shop that sponsors open mic nights and buys beans from farmers by name.”
  • “If your sales muscles feel flabby…”

“Metaphors are commonly used in the marketing space due to their ability to communicate complex topics in relatable ways,” IntuitMailchimp points out. In fact, certain metaphors (think “hold your horses”) are used so often they lose their original meaning and become part of our language pattern, the authors note.

In marketing content, we teach at Say It For You, one technique to engage readers is using an unlikely comparison in order to explain an aspect of a business or professional practice. Given the short attention span of the typical web searcher, “startling” comparisons can turn out to be good teaching tools, and suggesting, through an “off-the wall” comparison, a totally new way of using a product or service —  well, that has the power to open up new possibilities of doing business with you.

Putting ingredients together that don’t seem to match is not only an excellent tool for creating engaging business content, but also a good teaching tool. Going from what is familiar to readers to the unfamiliar
area of your own expertise, allows your potential customers to feel smart as well as understood.

As head of a content marketing team, I took a somewhat different “thought path” down one of Chantal’s metaphors. She uses “Sometimes the best advice is a mirror” to encourage entrepreneurs to go back to business school: “When you see someone who looks like you —same hurdles, same goals—succeeding through education…”.

To me, the core message of the “mirror” metaphor is that, as content marketers, we need never stray from reflecting, in our content, the needs and preferences of our “target market”, those who may not “look like us”, but who do face common hurdles and who have similar goals. “Envisioning your likely target market is part of the process of creating and refining a product. It informs decisions about its packaging, marketing, and placement,” Margaret James writes in Investopedia.

Minding our metaphors is key in managing content marketing. After all, none of us want our messaging to merely land – we want to stick the landing!

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How to Build Killer Sales Pitches, Marketing Moves, and Brand Stories as a Small Business Team

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You’ve got a product or service, a team that believes in it, and a market that needs it—now what? Selling it, of course, but not with a shrug and a hope. Sales, marketing, and storytelling are where businesses win or spiral, and if you’re working with a lean crew, the stakes and the focus sharpen. You need tactics that punch above your size and messaging that doesn’t just land, it sticks. The good news? Creativity is cheaper than a bloated ad budget, and resourcefulness often outpaces experience. Let’s get into how to shape your pitch, tighten your strategy, and make your story sing.

Start with a pitch that makes people stay

Sales pitches shouldn’t feel like someone reading bullet points off a brochure. You want rhythm, voice, tension, and resolution. The goal isn’t to sell a product, it’s to sell a shift in thinking, a new convenience, or a fix they didn’t know they needed. So how do you do it? Strip it back to the problem and build the pitch around the solution, using language that invites, not pressures. A perfect sales pitch weaves customer pain points into an effortless narrative with a clear next step. If you sound like every other team with a script and a smile, you’ll disappear with them too.

Market with movement, not noise

Marketing only works when it’s aimed, not sprayed. Start by figuring out where your audience already spends their time—scrolling Instagram reels, opening local newsletters, searching YouTube tutorials—and meet them there. From there, consistency beats virality every time. A steady drip of content that informs, entertains, or sparks curiosity builds more brand recall than a one-off blitz. This is especially true for budget-conscious teams who need bang for every buck and second. For inspiration, these small business marketing ideas show how scrappy campaigns can still dominate attention spans.

Tell a story that actually matters

Nobody remembers taglines, they remember feelings. That’s the whole point of a brand narrative—it’s the emotional thread that ties everything together. You’re not just a boutique coffee roaster, you’re the shop that sponsors open mic nights and buys beans from farmers by name. Stories like that are sticky, shareable, and defensible against cheaper competitors. The mistake most small businesses make? Talking about themselves too much and their customers too little. Study compelling brand narratives and you’ll see that it’s always the audience who ends up the hero.

Go back to school without pausing your business

If your marketing or sales muscles feel flabby, there’s no shame in hitting the books again. Earning a business management degree will help you gain skills in operations, marketing, and sales—yes, all three, which is what most small team leaders need. What’s even better is how flexible the programs have become. You can go here to see how online courses make it possible to stay in the trenches while sharpening your strategy. Nights, weekends, even lunch breaks can turn into workshop hours. It’s a long play, but one that stretches your ceiling for the years ahead.

Let feedback shape your messaging

Forget guesswork. You’ve got emails, DMs, comment threads, reviews, even eye rolls at the end of your pitch—data is dripping from every edge of your business. The trick is creating systems that feed that data back into your approach without clogging your workflow. Use surveys, ask blunt questions, and don’t flinch at the answers. Your customers will write your next pitch if you let them. Start integrating feedback loops into your team’s weekly rhythm and you’ll find your voice evolving to match what people actually care about.

Proof it works: entrepreneurs are doing it

Sometimes the best advice is a mirror. When you see someone who looks like you—same hurdles, same goals—succeeding through education, the theory becomes real. One entrepreneur goes back to business school and finds their voice stronger, their strategy sharper, their brand more magnetic. That’s the ripple effect of learning with intention. It’s not a retreat from the hustle, it’s a weapon you bring back to it. And you’re not chasing a degree, you’re carving out a longer runway for your business. You’ll think longer, act faster, and speak louder. 

There’s no one-size script or silver bullet when you’re pitching with heart, marketing on a shoestring, and building a brand story that feels like yours. But there are instincts you can sharpen and strategies you can test, discard, or double-down on. Be the team that keeps learning, that writes fast and edits with curiosity. Chase feedback like it’s a cofounder. Take your voice seriously, because nobody else will until you do. And if that means going back to school or rewriting your pitch for the twentieth time, well, that’s just business.

 

Chantal Briggs created Neighbors Needed to make it easier for community members everywhere to connect with their neighbors, build strong relationships, celebrate one another, and in turn, create communities where everyone can thrive. The site offers resources and advice on how to make strong neighborly connections and build safer communities.

 

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