Blog to Put Objects into the Conversation

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“Florist Larry Becker and architect Roger Crowley are educators as much as antiquarians,” Martha Stewart writes about the two men who, last year, opened an antique shop in Hopewell, New Jersey called Welbourne Robinson. Crowley describes his partner’s artistic instincts in putting together collages by saying “Larry puts objects into conversation with one another.” In turn, Crowley strives for a “balance of lightness and heaviness” in his own floral arrangements.

When it comes to blogging for business, different “objects”, or types of posts, can present a pleasing and informative overall impression. James Parsons of contentpowered.com. for example, has determined that there are as many as12 primary types of blog content that can be juxtaposed or “collaged”, including press releases, personal content, news content, local content, roundups, and evergreen posts.

Shaun Pinney of Hubspot likens blog posts to cooking, describing:

  • Raisin Bran posts (basic, everyday posts that are educational)
  • Spinach posts (healthy and thoughtful establishing you as a thought leader)
  • Roasts – big projects with extra research r analysis
  • Chocolate Cake posts – humor t diversify your blog
  • Tobasco – controversial statements and opinion pieces

    At Say It For You, I’m always on the lookout for different “templates”, not in the sense of platform graphics, but in terms of formats for presenting information about any business or professional practice. Here are just a few possible “templates”:

    How-to Post
    This type of post aims to teach the reader something, taking them through a step-by-step process. Variations include “How I _____and How You Can, Too.” And “Why ____ Matters and How To Do it”.

  • List Post
    The list post offers readers a selection of ideas, tips, suggestions, or resources.
  • Review Post
    Review posts offer an informed opinion about a particular product or service.
  • OpEd Opinion Post
    This post states a point of view about a particular topic (the blog author can then add his or her own commentary.)
  • Interview Post
    The author interviews a client, an employee, or an outside source.

One way to put these different “objects into conversation with one another” is to refer back and forth among different posts through internal linking. In fact, Neil Patel advises, “Your old posts are the key to growing your blog.”

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In-Your-Neck-of-the-Woods Blogging for Business

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Listening to the morning weather report on TV, I often hear Al Roker say, “That’s what’s going on around the country. Here’s what’s happening in your neck of the woods”.

In blogging for business, that Roker model is a good one to follow, we teach at Say It For You. Your blog is a way to educate leads and customers by helping them stay generally informed on industry trends and developments, Hubspot explains. Once you are perceived as an expert or “thought leader” in that industry or profession, you can then go on to explain your own products and services, and your very own “neck of the woods” approach.

Hubspot offers examples of blogs that describe the general industry climate before bringing matters down to a local level:

Manufacturing
Manufacturing blogs are used to inform readers about best practices news, and trends in manufacturing, supply chain distribution, and logistics. The Marlin Steel blog, for example, talks about what robotics and automation mean for US manufacturing jobs (national picture), but also provides information on how to use specific steel tools.

Healthcare
In Six Month Smiles’ Chair Time blog, industry experts, doctors, and hygienists write about developments in their field. Potential customers can learn about specific services they may be interested in paying for on a local level.

Ecommerce
The M.M. LaFleur blog discusses general issues of women in the workplace, but then narrows down to specific advice about what to wear to different business occasions.

In fact, the function of “news” in blogs is to inform readers of “what’s-going-on-and-how-do-we-fit-in”. In a blog post, you might cite material from the news story, relating it to new developments in your own industry or field. The idea is not to regurgitate what’s already been said, but to showcase your own expertise and experience, offering a new perspective on that topic.

According to strategist Neen James in Speaker Magazine, a Subject Matter Expert or SME (pronounced “smee”) knows something. A thought leader, by contrast, is known for something. In their blog content, business owners and professional practitioners can first bring their audiences up to speed on general industry issues and developments. Through “in-your-neck-of-the-woods blogging for business,” they then become known for translating that knowledge into usable, actionable steps their readers can follow.

 

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Be-a-Mentor Blogging for Business

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“To gain business with your blog, you should stop thinking like a salesman and start acting like your reader’s mentor. A salesman wonders how to get his next sale. A mentor cares about his students. He wants to help them get ahead and live a more fulfilled life,” Neil Patel advises.

The first way that blogging gets you customers is it shows you’re open for business, Sarah Carnes writes in HubSpot.com. The second way? It educates your prospects. Take your frequently asked questions (FAQs) and turn them into blog posts. Once a potential customer sees you as a resource, they are much more likely to consider you when they are considering buying the product or service you provide. After researching and building your target audience, you know what they care about most – and what keeps them up at night. Using your content to answer those fears means that you can begin to “own” the conversation.

In the book Good People, author Anthony Tjan names five types of mentors. At Say it For You, we realize that in different blog posts, a business owner or professional practitioner can take on one of these mentoring “roles’:

Master of Craft:
Communicate armed with facts from reliable, trusted sources. As a content writer, link to outside sources to add breadth, depth, and credibility to the ideas you’re expressing and the advice you’re offering.

Champion their cause
Comfort and connect with compassion and encouragement. Soft skills such as relationship-building and interpersonal communication are going to be as important in coming years as technical skills.

Co-pilot
“Collaborate” with readers, showing you understand the obstacles and challenges they face. Encourage them to “vent” by answering the tough questions in your content. But searchers haven’t always formulated their questions, and so what I suggest is that we do that for them.

Anchor
An anchor needn’t work in the mentee’s industry, but is someone who offers insights that readers can use to better cope with issues they are facing.

Reverse mentor
A reverse mentor can be of a younger generation with insights to share that can help older readers make sense of technology or see situations from a different vantage point.

What you can do with the blog is offer different kinds of information in different blog posts, curating content from many different points of view. In blogging for business, be a mentor!

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NASA Isn’t Looking for Astronauts

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As a speaking agent, James Marshall Reilly explains in the book One Great Speech, his biggest challenge is locating and identifying “experts” in varying fields, based on the requests of buyers and event sponsors. Reilly is looking for people as yet unknown in the speaking world. But don’t be confused, he cautions – when Bank of America wants to pay for a speaker, they’re not looking for a banker or financial services expert. The State Department isn’t looking for a diplomat, and NASA isn’t seeking a speaker who’s an astronaut. These organizations have plenty of their own in-house experts.

So what are these mega-company meeting planners seeking?’ Reilly says it’s someone with:

  • a unique perspective
  • a new idea
  • new information
  • passion
  • a story that resonates

Reilly’s insights sure resonated with me. As blog content writers, those are the very qualities we’re aiming for in helping our clients’ stories resonate with their target audiences.

Unique perspective
The typical website explains what products and services the company offers, who the “players” are and in what geographical area they operate. The better websites give at least a taste of the corporate culture and some of the owners’ core beliefs.  It’s left to the continuously renewed business blog writing, though, to “flesh out” the intangibles, those things that make a company stand out from its peers. In other words, it’s the blog that gives readers context within which to process the information.

But, from whose perspective? We can use blogging to offer searchers the relevant, up to date information they came to find, giving it to them in short paragraphs and in conversational style, then leading them to take action. But it’s crucial to present information from the customer’s perspective, not ours. Where we are is never the starting point!

Passion resonates
When online readers find a blog, one question they need answered is “Who lives here?” In terms of achieving Influencer status – it takes passion, and it takes opinion, we’ve learned at Say It For You. Sharing the obvious slant may be vociferous, but if it’s not passionate, it won’t resonate with readers.

Information
Very much like the folks most likely to be in attendance at a Bank of America or NASA conference, blog site visitors are already interested in the subject at hand and may already know quite a bit of information on that subject. While there’s very little likelihood that the “startling statistics” you offer to capture readers’ attention will be “new news”, facts and statistics need to be “unpackaged” and put into perspective.

No, Bank of America may not be looking for a speaker with a finance degree, and NASA may not hire an astronaut for the keynoter at their conference. But if you can turn information into stories that resonate in your blog posts, online readers may just “hire” -YOU!

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For Finding…Teaching…Leading….Following…Blogging to Praise

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This fall’s issue of Employee Benefit News had the most wonderful section featuring the 13 winners of Excellence in Benefit Awards. Honorees were praised:

  • for finding unexpected resources…
  • for shining a spotlight on top talent…
  • for putting people over profit…
  • for leading and advising with empathy…
  • for teaching, not preaching…
  • for thinking beyond the benefits…
  • for following the facts….

“Highlighting your employees’ achievements is the key to success”, J2, the Montreal-based procurement management company reminds visitors to its website. But small businesses might feel they can’t afford proper employee recognition,  HR & employee engagement company Gethppy.com realizes, offering suggestions for shout-outs, offers of professional development opportunities and non-cash awards..

At Say it For You, we encourage our blogging clients to use their blog as an employee recognition tool. Highlighting employee accomplishments in a blog brings a two-way benefits: When readers learn about an employee’s enthusiasm and how that person put in extra time and effort in serving customers, that tends to cement the customer’s own relationship with the company or practice. As featured employees proudly share those write-ups with friends and family, the blog becomes a gift that keeps on giving.

When you blog, we remind business owners and professional practitioners, you verbalize the positive aspects of your business or practice in a way that people can understand. You put your recent accomplishments down in words. You review the benefits of your products and services and keep them fresh in your mind. In other words, you are constantly providing yourself with training about how to talk effectively about your business.

While you may encourage your own employees to read the blog, not every employee will not be interested in contributing content. In fact, it’s not unusual for some employees see blogging as just one more task making their work load heavier. Everyone likes to be appreciated and thanked, though, and the blog is the perfect place to do just that.

Do you have a team member who should be praised by you to your readers?:

…for finding unexpected resources?
…for finding new and better ways to do things?
…for thinking beyond the basics?
…for leading and advising with empathy?

Think about featuring your team members in your blog!

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