Briefs for Blog Posts and Blog Posts as Briefs

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Leafing through the Harvard Business Review Special Issue on digital intelligence, I noticed a very helpful formatting detail – in the corner of each first page of an article, there was a box titled “Idea in Brief”. There were three bullet points for each article summary:

  • the problem
  • the root cause
  • the solution

The magazine editors explain that they’ve provided those summaries to “help busy leaders quickly absorb and apply the concepts”.

That little “grid” is made-to-order for business blogging! People are online searching for answers to questions they have or for solutions for dilemmas they’re facing.  But my experience has shown me that defining a problem, even when offering statistics about that problem, isn’t enough to galvanize prospects into action. But showing you not only understand the root causes of a problem, but have experience providing solutions to very that problem can help drive the marketing process forward. Still, searchers are unlikely to follow you into a “deep subject dive” unless they can anticipate that a “solution” to their problem will be forthcoming. For that reason, a “brief-in-a-box” is actually a visual could prove highly useful in longer content blog posts.

In corporate blogging for business, it’s important to offer enough information in each post to convincingly cover the one key theme of the post. At the same time, it can be very effective to compose a long, comprehensive article and then turn that material into several different blog posts relating to that one issue or problem. Ways to accomplish this vary:

– busting one common myth or misconception relative to the problem
– describing one possible solution to the problem
– updating readers on one new piece of research of one new industry development
– offering a unique opinion or slant on best practices

Inserting “Ideas in Brief” in blog posts is a great idea, but in a way, blog posts themselves are a form of “ideas in brief”!

 

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Blog the Half Empty Along With the Half Full

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Is the glass half empty or half full?”

That’s a common expression, a proverbial phrase, generally used to indicate that a particular situation could be a cause for pessimism or optimism. Dr Lillian Zarzar, MA. CSP, international speaker, author, and coach, views the “glass” a different way – it’s always both, she says – full and empty. Science doesn’t lie, Zarzar tells her executive coaching clients. In every situation, there is some ratio of negative and positive. We each have the power to make choices, finding our own compromise between the positives and negatives that co-exist in every situation.

In blogging for business, it pays to embrace the “empty” part of the glass along with the full as well. True stories about mistakes and struggles (those of the business owners as well as those of their customers and clients) are actually quite humanizing, adding to the trust readers place in the information and advice being offered. What tends to happen, I explain to content writers, is that stories of failure create feelings of empathy and admiration for the entrepreneurs or professional practitioners who overcame the effects of those “negatives”.

“Is your brand real enough for the next wave of consumers?” Jamie Gutfreund asks in Forbes, describing today’s consumers, who prefer reality to perfection, and who consider taking risks an important part of life. In blog marketing, therefore, real life issues and challenges are riches to be mined. Often a new Say It For You client has been so swept up in their own attempt to keep their glass “full”, they can’t see how valuable finding – and sharing – the “empty” part of the glass can prove to be. That’s precisely where the “outside eye” of a professional blog writer can help shape a message that is compelling because it is “real”. I call it “telling how you tripped at the Academy Awards.”

In business in general, a cost-benefit analysis is a glass-half-empty-half-full process. An individual or a company evaluates a decision about a product or a project, comparing the enjoyment and benefit to the “give-ups” required – the dollars that will need to be spent, the time and effort it will take, etc. When it comes to blog marketing, while it’s undoubtedly true that blogging drives web traffic and helps promote an entrepreneur or profession practitioner’s products and services, a significant commitment of time and effort is certain to be needed. So, what happens? Socialtriggers.com notes that most people who start blogs quit within the first three months, leaving their blog marketing “glass” totally empty!

Another interesting application to blog marketing of the glass analogy is that marketing content typically represents the point of view of the seller, with the blog readers representing potential buyers. In creating content for blogs, we need to keep in mind that people are online searching for answers to questions they have and for solutions for dilemmas they’re facing. But searchers haven’t always formulated their questions, and so what I suggest is that we do that for them, anticipating blog readers’ negative assumption questions. If we can go right to the heart of any possible customer fears or concerns by addressing negative assumption questions before they’ve been asked, we have the potential to breed understanding and trust.

Blog the half-empty along with the half-full!

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Send Yourself a Rejection Blog

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“Nobody likes receiving rejection letters. But one way to reduce their sting, and perhaps even avoid one altogether, is to pre-empt the rejector by writing the letter yourself,” Daniel Pink suggests in the book To Sell is Human. In the letter, list the reasons your prospect is turning you down. “When you read your letter, you’ll probably laugh,” the author says, but more important, “the letter might reveal soft spots in what you’re presenting, which you can then work to strengthen”.

Because our team at Say It For You is involved in blog marketing, I was especially interested in what Daniel Pink had to say about “non-sales selling”. That consists of convincing others to exchange their resources (their expertise, time, effort, and attention) for something they want. Today, he explains, instead of product pushing, we must move people into action“. That’s because, whereas in the “old days”, sellers had more information than buyers; today’s buyers have almost equal access to information. Effective selling today, therefore, is no longer about being persistent and aggressive, but about being transparent and empathetic, helping buyers make sense of available facts and options.

So, in your rejection blog post to yourself, what reasons will you give for not sticking around to enjoy your content?

  • Your blog was very slow to load and then, to make matters worse, you annoyed me with pop up ads.
  • Your blog posts have “a wall of text” with long paragraphs – they appear to be a pain to get through.
  • Despite the fact that your title was a match for my search, I quickly realized you were not addressing me – just providing the same information I’d heard many times before. In short, you quickly managed to bore me with same-old, same-old.
  • You didn’t show me who you are – your reason for being in your business and your strong beliefs about how what’s going on could be make better.

After closing your self-rejection blog with the classic line – “After careful consideration, I did not select you for further consideration,” stop selling. Instead, get to work on helping buyers make sense of their available options.

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In Business and in Blogging, Differentiation is the Key to Success

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“There are many ways to differentiate yourself,” writes Michael Hill in Measuring Ourselves. “Become the idea guy, the best manager, the highest-producing sales-person. Find your passion and use it,” he advises.

“Blog differentiation is one of the best ways to get more attention for your brand, Dave Taylor agrees. Starting a blog these days is easy, he admits. However, with millions of blogs that are already popular, it’s difficult to stand out from the crowd. Taylor lists several aspects of blog differentiation, including topic, demographic target and content style.

Collectivedge.com offers a number of differentiation suggestions that, at Say It For You, I’ve found to be very effective in blogging for business:

“Connect with your readers by always writing in the first person” 
In blog marketing, I stress first person writing because of its one enormous advantage – it shows the people behind the posts, revealing the personality of the person or the team standing ready to serve customers.

Don’t be afraid to be controversial.
In any field, there will always be controversy – about best business practices, about the best approach to providing professional services, about acceptable levels of risk, even about business-related ethical choices. Rather than ignoring the controversy, bloggers need to comment on the different views and “weigh in”.

Borrowing from successful writers allows you to pick up handy techniques and tricks.
Business bloggers, I teach, need to spend at least as much time reading as writing, in order to keep up on what others are saying on the topic, what’s in the news, and what problems and questions have been surfacing. Plus, when you link to someone else’s remarks on a subject you’re covering, that can not only reinforce your point, but add value to readers by aggregating different sources of information in one business blog.

Make it pretty – blog posts with images get twice as many shares.
No doubt about it, the story line is paramount in blogging for business.. Where visuals come in, whether they’re in the form of “clip art”, photos, graphs, charts, or even videos, is to add interest and evoke emotion.

As content writers, we help business owners and practitioners differentiate themselves. In fact, blog content is the ideal vehicle for adding explanations, offering more details and updates, telling stories, and expressing owners’ beliefs about what’s most important to them in serving clients and customers.

 

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The First Blog Post Shows the Palette

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There’s an exercise artists can do to break through their equivalent of “writer’s block,” my friend Phil read in an urban sketching book about using watercolor. Deciding what to put on the first page of your sketchbook is the hardest, the author understood. A new artist might experience inhibitions about opening the paint wrappers. But if the first page is used to give the artist a better idea of what the colors will look like on paper, the rest will follow naturally.

Beginnings are hard in any field. The first day of class, for example, gets a lot of attention from pedagogues, because what happens on that day shows students what to expect from your instruction, Alicia Alexander and Elizabeth Natalle explain in a text on interpersonal communication.

A second friend, book writing coach Myra Levine, says that each author’s first question should be “whose eyes do we see through?” Point of View, Levine says, determines every word you write. In Levine’s webinar offers writing “prompts” to help writers envision the “palette”.

Business owners and professional practitioners launching their blog often experience the same feel of “opening the paint wrappers” or putting the first words to web page. At Say It For You, we explain that the opening post will set the tone for the ongoing blog series, letting readers know:

  • They’ve come to the right place – this blog promises to be a good source for the type of information I want and need?
  • They can tell the author/company/practice is likeable, resonating with their own belief system.
  • They understand there’s a reason you’ve decided to use a blog as an ongoing communication tool.

Fear of flying is an anxiety disorder, and some of the elements of that fear have nothing to do with the actually risks associated with flight. In Fear of Blogging, David Meerman Scott says many business owners fear:

  • looking silly
  • not having important things to say
  • lack of computer savvy
  • blogging “won’t work” for their industry

Of course, from a business standpoint, fear of blogging can be a fearsome business mistake, since, in the time it’s taken you to read this far into my blog post, thousands and thousands of new blog posts have been introduced, some by your competitors!

So, go ahead – open up that new sketchbook. Peel the plastic off the paint tubes. Try writing the answer to this question:

If you had only 10 words to describe just how you ended up in – and why you’re
still in- your present industry or profession, what would those words be?

There’s your business blog “palette”!

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