Blogging Your Pull Quote

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In graphic design, a key phrase or sentence is sometimes “pulled” from an article and placed in a larger print in a box on the page. The “pull quote” is used to draw interest, but also gives readers a a “preview” of the thesis to be proven or at least discussed in the article.

In a recent issue of Health Magazine, the article “The Digital-Era Brain” (a discussion of whether the Internet is eroding our memory) features the following pull-quote, printed in bold: “In one study, a group of students said they spent 20 percent of class time texting, playing games, and checking social media”. A second article discussing the USA Memory Championship, titled “Battle of the Big Brains”, features the following pull quote: “Though the brain accounts for only 2 percent of the body’s mass, it uses up a fifth of all the oxygen we breathe and burns a quarter of our glucose.”

In blog posts, both titles and images can serve as “pull quotes”.

“Pull quote” titles

When it comes to blogging for business, titles matter, and for two basic reasons: a) Keywords and phrases help search engines make the match between online searchers’ needs and what your business or professional practice has to offer. b) Exactly like the pull quote on the magazine page, the idea is to “pull” in readers by engaging their interest.

If the title is phrased as a question, asking readers if they’re grappling with an issue or a need that you not only know about, but which you’re accustomed to helping solve – that’s perfect as a pull quote tactic.

“Pull quote” images

Adding images to blog posts has been shown to increase readership. In fact, consumers have been shown to be more likely to consider or contact a business when an image appears in search results. What we’ve found at Say It For You, interestingly, is that commercial images, or “clip art”, which don’t depict the actual products, customers, or colleagues of that business or practice, work particularly well as interest “pullers”, capturing the main concept that will be articulated in the post.

In a very basic sense, blog posts themselves function as “pull quotes”. In fact, one of the most important reasons blogs have a distinct advantage over the more static website copy is that each post draws visitors’ focus to just one story, one aspect of the business, practice, or product, precisely in the manner that a pull quote draws attention to just one main concept embodied in the full article.

Use blogging as a set of pull quotes for your website offerings!

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Do-You-Know and Can-You-Guess Blog Marketing

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“Do You Know Who Invented These Life-Saving Vaccines?” the editors of Mental Floss Magazine ask readers. (Who created the rabies vaccine?) “How Much Do You Know About Black Cats?” (Are there more male than female black cats?) “How Much Do You Know About Jeopardy? (How many clues are written for each session?)”Can You Guess the Gadgets Star Trek Invented?” (TiVo was not.) (“Can You Define These Colonial-Era Slang Words and Phrases?” (What does it mean to describe something as macaroni?)

“Interactive content creates a two-way dialogue between two parties, seopresser.com explains. Quizzes grow your list in several ways, Chelsea of herpaperroute.com adds, because:

  1. In order for them to see their results, they must sign up to your list.
  2. Readers will be segmented depending on what answers they click on.

At Say It For You, we’ve found, even if readers are not required to sign up for your list, quizzes are a very good strategy in blog marketing. Blog readers tend to be curious creatures and “self-tests” tend to engage and help readers relate in a more personal way to information presented in a blog.

Another aspect of quizzes is that they offer variety. Since one of the biggest challenges in blogging for business over long periods of time is keeping the content fresh, quizzes help vary the menu.

To me as a content writer, there are three even more important aspects to quizzes in blog posts:

  1. People are looking to their advisors for more than just information; they need perspective. In other words, quiz questions and answers can to offer a different perspective on fact sets readers have forgotten.
  2. When readers strain to remember something and then find the answer, they tend to repeat that fact set in their conversations with others.
  3. Our curiosity is most intense when we’re testing our own knowledge, making tests, games, and quizzes hard to resist.

All in all, “Do-You-Know?” and “Can-You-Guess?” are great tactics for blog marketing.

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Blogging About What They Said, Not What You Heard

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“Anyone can say, ‘I heard”; only a journalist can say ‘They said'”, explains Amelia Dieter McClure in the Indianapolis Business Journal, emphasizing the commitment to the truth as the core tenet of a journalist.

While blog marketing is not journalism in the true sense of the term, commitment to the truth should take two forms in blog posts, we teach at Say It For You:

  1. Using data to back up claims
  2. Properly attributing ideas, images, and text that come from others’ work.

“The best content marketers aren’t afraid to share,” Corey Wainwright of Hubspot explains. (By giving credit in a hyperlink, not only am I giving Wainwright credit for the quote, I’m linking to the Hubspot website where his blog post appears.

With literally trillions of words being added daily to the World Wide Web, the Internet has become the largest repository of information in human history. Blogging for business has become a rapidly growing part of this information swell, and (inadvertently or on purpose) there’s undoubtedly a lot of “borrowing” going on.

As an occasional high school and college level English tutor, I teach my students to avoid plagiarism by properly attributing statements to their proper authors.  The blogging equivalent of citations is links. There are actually rewards to be gained in this arena for doing the “right and proper thing”: Electronic links enhance search engine rankings for your blog by creating back-and-forth online “traffic”.

There’s a second aspect to “truth-in-blogging” when it comes to claims. Most business blog posts make claims.  The claims may be understated, exaggerated, or exactly on the money, but still – a claim is a claim. The problem is, often blog visitors don’t know how to “digest” the claims you’ve “served up”.  They simply don’t have any basis for comparison, not being as expert as you are in your field. What I’m getting at is that every claim needs to be put into context, so that it not only is true, but so that it feels true to your online visitors. Readers must be shown how that claim has the potential to help them with their problem or need!

Anyone can blog about “what “they heard” or “what they think” or “what they claim”, but the best business blog writers are committed to the truth.

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Blog Content Writing is Choice Architecture

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Choice architecture is not just about how websites are designed or how policies are implemented, Eric J. Johnson explains in the book The Elements of Choice. We are all designers every day he says, posing choices to our friends, colleagues, and families.
You think you’re choosing dinner from a restaurant menu, a fund for your retirement plan, or a movie to see with your spouse, but the decisions made by the restaurant, by your employer, or by your spouse about how to pose those choices to you influence what you end up choosing.

The author relates a fascinating experiment conducted by a professor named Irwin Levin of the University of Iowa. Two groups of undergrads were asked to rate samples of raw ground beef. One group was shown packages labeled 25% fat”, while the second group was shown packages labeled “75% lean”, with the second group reporting a more positive perception of the meat. Carrying the experiment even further, Levin and his team actually cooked the meet in front of the individuals involved in the study. Half the “customers” were told the beef was 75% lean; the others were told their hamburgers were 25% fat. Those to whom the percentage of fat was told reported that their hamburgers were greasier and of lower quality!

When we create blog content, we realize at Say It For You, what we’re doing involves choice architecture. Without exception, of course, we’re striving to present the most honest and fair information about the products and services our clients have to offer their reader prospects. But in order to offer the most amount of value to prospects and customers, while at the same time creating a “honeypot”, marketing firm ON24 cautions, content writers must first understand what customers want, involving the sales team in the process. In other words, successful marketing involves planning “architecture”.

“Writing is very much about the order of ideas presented and the emphasis given to them,” Brandon Royal explains in The Little Red Writing Book. There are different “floor plans” for pieces of writing, including a chronological structure, where you discuss the earliest events first, then move forward in time, and an evaluative structure, in which you discuss the pros and cons of a concept. Different blog posts might use different “floor plans.” But no matter which approach, readers will expect to see the things most important to them, their needs, given the greatest emphasis.

Blogging is actually an ideal architectural tool, because different blog posts can emphasize different aspects of the overall message. In fact, in offering corporate blogging training, one rule of thumb I often emphasize at Say It For You is using each blog post to focus readers’ attention on just one idea, one aspect of the message.

Blog content writing can be choice architecture at its finest!

 

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Blog to Generate Feelings of Familiarity and Liking

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An experimental psychologist in the US asked a group of people to view various Chinese characters that were displayed on a screen. The volunteers were asked to return a few days later to look at a further batch. Some of the characters they viewed this time around were those they’d been shown the week before; others were new to them. Asked which ones they recognized from the week before, the subjects had absolutely no idea.

In a second experiment using a different group of volunteers, participants were not asked which characters they recognized from the week before. Instead, they were asked which images they liked best. The “mind-boggling fact’, relates John Cleese in his book Creativity, is that the ones the participants said they liked best were those show to them the week before! In the unconscious mind, familiarity generated a feeling of liking. 

Cleese wasn’t talking about blog marketing, but there’s a very important connection here. Precisely because blogs are not one-time articles, but conveyers of messages over long periods of time, they serve as unique tools for building a sense of familiarity (and ultimately trust) in readers. As Hubspot’s Corey Wainwright puts it, “If you consistently create valuable content or articles for your target audience, it’ll establish you as an industry leader or authority in their eyes”

 

A second point Cleese stressed is that “the language of the unconscious is not verbal. Instead, it shows you images. There’s no question that visuals are one of the three “legs” of the business blog “stool”, along with information and perspective or “slant”. Social marketing maven Jeff Bullas lists at least two rather startling statistics to demonstrate the reason images and photos need to be part of any business’ marketing tactics:

  • Articles with images get 94% more total views.
  • 60% of consumers are more likely to consider or contact a business when an image shows up in local search results.

Just as marketing professor Demetra Adam explained, increasing the number of “cues” increases prospects’ perception of their own knowledge, making it easier for them to buy (see our post of Feb. 22). Combining verbal and visual “cues” in a blog post increases that feeling of familiarity and “liking”.

Blog to generate familiarity!

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