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Advice-Column Blogging for Business

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You wouldn’t imagine consulting the Farmer’s Almanac for tips on blogging for business, but, hey, ideas are everywhere, as we assure readers of Say It For You. In fact, the two articles “7 Ways to Water Wisely” and “8 Top Water-Saving Tips” might serve as perfect models for what I call “advice-column blogging”.

  1.  Both these articles are in “listicle” format, with titles heading up paragraphs explaining how to use that tip. The listicle visually organizes the page, making the information easy to digest. Under the heading “Create a sprinkler-friendly lawn”, for example, the author advises adjusting the lawn’s shape so the sprinkler waters the lawn without dampening the driveway, porch of bare ground.
  2. An odd number of tips is presented. As Blue Orchid Marketing explains, studies have shown that odd-numbered lists trigger better responses from readers, perhaps because they’re perceived as more ‘decisive”.
  3. The tips are practical and doable by readers, with no direct tie to product “pitches”.
    There’s a reason “how-to” blog post titles work, marketing gurus Guy Kawaski and Peg Fitzpatrick show in the Art of Social Media. The best “How-to’s, they explain, are neither too broad nor too limited. They have a “news-you-can-use” feel. At Say It For You, we sometimes encounter resistance from business owners when it comes to starting a blog. Owners of personal service businesses, in particular, voice fears of giving away valuable information “for free”. (What happens in the real world is that readers don’t want to do it all themselves and turn to the source of the advice they’ve been offered.).
  4. The language is personal and direct: “You can….” “Your garden… “Select hoses for your needs.” “Good soil is your partner….”
  5. Both articles are compact, with well-organized information confined to a single page.
    Opinions differ on the optimal size for a blog post, with one “rule” I have read being to keep the post short enough so that the reader needn’t scroll down the page. Unlike purchasers of Farmer’s Almanac issues, online searchers tend to be scanners more than readers, and it’s important to engage attention quickly.

In creating advice-column blog posts, you might want to start with the Farmer’s Almanac!

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Should Blog Titles Tell All?

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Besides being an absolutely fascinating read, Popular Science Magazine‘s special collector’s edition “Journey to the Future” offers a course in creating interesting titles (a topic of extreme interest, as you may imagine, to any blog content writer).

Of course, when it comes to blogs, the very first piece of information readers are going to receive is the title of the post. We want the searcher to click on the link, and of course we want search engines to offer our content as a match for readers seeking information and guidance on our topic. More than that, though, a blog post title in itself constitutes a set of implied promises to visitors. In essence, you’re saying, “If you click here, you’ll be led to a post that in fact discussing the topic mentioned in the title.

Here are some very straightforward titles from Popular Science Magazine:

  • Quantum Computing: the Future of AI
  • Will Robots Help or Harm? That’s Up to Humans
  • The Future of Transplants
  • Boosting Memory

    In blogs, as we teach at Say It For You, even the tone of the title constitutes a promise of sorts, telling the searcher whether the content is going to be humorous, satirical, controversial, cautionary, or simply informative. Then, for SEO (Search Engine Optimization) purposes, the title needs to contain keyword phrases, which each of these titles does. At the same time, an important purpose of marketing blogs is inducing searchers to read the post, and for that, the title must arouse curiosity and interest.

Curiosity-piquing titles in this Popular Science issue include:

  • Get Ready to Sniff Disease
  • Engineered for Ethics
  • Running on Reckless
  • Eyes on the Earth
  • Re-defining Meat
  • Always on Duty

(Fascinating, curious titles, but you don’t really know what sort of content to expect in the article to come.)

One compromise is what I call the “Huh?-Oh!” two-part title, in which the first part is an attention-getter, with more of an explanation in the second part.

Examples of two-part titles from Popular Science:

  • All Together Now – Human Societies are the Technologies of the Future and Cooperation is the Fuel
  • The Extra-Dimensional Artist – When Visual Art and Augmented reality Merge

One popular misconception I run into as a business blogging trainer is that blog titles need to be what I would call “cutesy”, meaning they must have an enticing “ring” to them that arouses attention. My opinion – Cutesy belongs in baby clothes. Yes, blog post titles need to capture attention, but when readers click on a link, they need to find material that is congruent with what the title promised would be there.

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Blogs are About Value, Not Pricing

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An article in Mental Floss magazine about a 300 year-old Stradivarious violin reminded me of an ongoing discussion having to do with whether product or service pricing should be mentioned in blog content….

In discussing the upcoming auction of the Strad, author James Stewart makes some salient observations about pricing and how it relates to value. Factors that add to the value of this particular violin include:

  • the fame of the violin maker family
  • the identity of former owners of the instrument (Seider taught violin to Albert Einstein using this violin)
  • the association with the 1930’s filming of The Wizard of Oz at MGM Studios

Due to this combination of value-enhancing factors, it’s estimated that the violin might fetch $15 to $20 million in the upcoming auction.

“Today’s consumer is bombarded with advertisements in all media, direct mail offers, and telemarketing offers,” observes Dr. Richard Murphy of Jacksonville, University. “There are numerous factors involved when we begin to discuss the issues of value, cost and price. The value of anything is perceived by the customer, not the manufacturer or the vendor.” A Forbes article mentions one of Warren Buffett’s most famous quotes: “Price is what you pay; value is what you get.”

One question facing blog marketers is whether prices should be mentioned at all in the content. Ten years ago, Marcus Sheridan of social media examiner.com observed that, instead of addressing the No. 1 consumer question up front, business owners often decided to wait until a later stage of the sales process. “People like to know how much stuff costs,” Sheridan warned.

At Say It For You, we don’t think price is the No. 1 consumer question on the minds of web searchers who land on our clients’ blog posts. Instead, what your business blog writing needs to do is answer questions, offer perspective and thought leadership, while giving searchers a “feel” for the desired outcomes of using your products and services.

Think about it: When you visit an online shopping site, or even when you go into a local store to buy something, often all you can see are products on the shelf (or, in the case of an online visit, pictures of products) with names and prices.  Too often, there’s nobody to talk to and no other information available, (there may be customer reviews online).

At our content writing company, here’s how we view the issue of “putting price first”: Buyers want more than just product and service descriptions and prices. Blog content writing is about introducing readers to business owners, explaining the owners’ specialty or niche within their field, their special “philosophy” about their area of practice or their industry, and their unique approach to providing client services.

Blogs are about value, not pricing!

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Helping Them Pass the Test in Your Blog

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One thing we’ve learned over the years at Say It for You is that blog readers tend to be curious creatures.  What’s more, their curiosity factor is highest when they are learning about themselves.  As blog content writers, we’ve noticed that “self-tests” tend to engage readers and help them relate in a more personal way to the information presented in a marketing blog. Popular magazine editors appear to agree as well, because current issues are full of tests, games, and quizzes.

A recent four-page article by Kimberly Lankford in the AARP Magazine titled “Can You Pass the Penny-Pincher Test?” is a superb example of how content writers can engage readers using the format of Q & A. After revealing the best answer for each of five thought-provoking multiple-choice questions, the author offers a paragraph or two of useful explanation.

Example: What’s the easiest way to stop yourself from making impulse buys? Answer choices: A) Freeze your credit cards in a block of ice. B) Don’t go online or visit shopping malls. C) Tape a gallery of your unfortunate purchases to your refrigerator door. D) Put appealing purchases on a wish list first.

Answer: D. Put items you think you want on a wish list, then make a final decision a few days later. (The author goes on to explain that turning a one-stage purchase into a two-stage purchase forces a person to use a different decision-making strategy. When you return to a list later, you start considering minuses along with the pluses of that purchase.

In the course of offering these explanations, the author cites various studies and offers quotes from financial planning and psychology experts. Because of the clever test format, which includes a “Give yourself a grade” section, the content comes across as fun.

Quizzes provide effective ways for you to encourage readers to interact with your site, Lyn Wildwood of bloggingwizard.com explains. There are personality quizzes, trivia quizzes, and “how-well-do-you-know” subject quizzes. However, “running an online quiz is not easy feat,” Wildwood cautions. “It requires a keen understanding of your audience.”

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Letting the ideas Do the Work in Your Blog

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“By the end of three minutes, your audience will already be leaning yes or no on your proposal”, Brant Pinvidic writes in The 3-minute Rule. You know your product, service, or company is amazing, but they don’t know how it works or why it’s so great. You need to give them more knowledge in less time, the author explains, not selling, but letting the ideas do the work. 

Given the concern today about the rising price of oil, I was particularly taken by the story Pinvidic shares about an oil company executive. (This was taking place back when oil prices were one quarter what they are now.) Pindivic was coaching the presenter, whose goal was to show investors that his company, unlike others, had found a way to keep drilling even if oil were to fall to $32 a barrel (the price was $40 at the time) The problem – it was only after 17 minutes of presenting (by which time the audience had fallen asleep) that the speaker explained how his company could keep drilling at $32 a barrel of oil..

The revised presentation began with the most important idea, the essence of the proposal: Our company can keep drilling profitably even if crude prices drop below $32 a barrel. Next came the “why” and the “how”: We have clear leases on proven wells with ample reserves. The valley location gives takers quick access to major highways to the Port of Houston. The new presentation ended with perspective and context: Our competitors must stop production below $37 a barrel.

In a nutshell, Brant Pinvidic is urging marketers to stop selling and to let the ideas do the work: “Don’t state and prove. Inform and lead.”

At Say It For You, I often refer to blogs as the sound bites of the Internet. In short segments, business owners convey to readers the essence of their accomplishments. Corporate blog writing, I explain, isn’t advertising, Blog content writing means telling readers about the essence of your special knowledge, insights, and beliefs, as well as about the products or services you offer. However, just as Pindivic stresses, the most important idea (and there should be just one core “thesis” for each blog post) needs to reassure readers they’ve come to the right place for the solution to their problem or the answer to their question.

While your topic may have little to do with oilfields, your audience needs your help “drilling down” – and quickly – to the essence of what you know, what you do, and how you can be of benefit to them. Stop selling and let the ideas do the work!

 

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