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Great Beginnings for Business Blogs

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“Set the hook with great beginnings,” Sharon Short teaches in Writer’s Digest. Standard pieces of advice include:

  • Immediately grab attention
  • Don’t start with description – especially weather!
  • Don’t jump right into dialogue or action

Take some pressure off yourself, Short advises writers – openings will emerge when the theme of the project becomes clearer, she says, noting that there are 5 characteristics of a great story beginning:

  1. Immediacy (readers need an immediate reason to care)
  2. Tone (light-hearted, wry. Comedic, serious, informational)
  3. Suspense (teasing readers’ curiosity)
  4. Specificity (provide context right away)
  5. Fair play (consistency of style as the piece progresses).

It is the five specific techniques that Sharon Short describes that I believe are especially applicable to business blog content writing:

1. Dialogue – We all love to eavesdrop just a little.
Any good narrative should contain some dialogue and sensory details. In blog case studies, incidents from the news, folklore, including actual quotes and dialogue makes the material more real for the reader.

2. Superlatives – Describe an event or item as the least, biggest, most, smallest, first or last.
Superlatives in headlines “sell”. “The most successful people”, “The happiest people”, “The most interesting people” – these are people we want to know more about. Readers enjoy discovering, learning, and challenging the details behind blanket assertions.

3. Thematic statement – State the premise or thesis of the entire book – what you are about to prove.
Putting a summary or conclusion at the beginning of a piece of writing certainly sounds like a strange thing to do, but the pow-opening-line idea I teach in corporate blogging training session focuses on that very sort of “descending” writing structure.

4. Voice – Hook readers’ empathy with a compelling voice, making each reader feel as if you’re in a conversation with her alone.
In your business blog, while viewers are reading, not hearing, the “voice”, it’s important to have “voice variety”. That can come from writing some of the content in I-you format, with other posts written in third person. If a company person or a customer is being interviewed, the can be written in the “voice” of the interviewee or that of the interviewer.

5. Surprise – Shock the reader, even in a small way.
Beginning with a startling statistic is certainly one tactic blog writers can use to bring a point to the forefront of readers’ minds, then illustrating that point with specific examples.

Set the hook to each blog post with a great beginning!

 

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Blogging to Get Remembered

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Brag Better: Master the Art of Fearless Self-Promotion
“You can always get attention by being the loudest in the room,” admits Meredith Fineman in her book Brag Better, but being loud while lacking strategy will do more harm than good. There are ways to get remembered, Fineman teaches, by describing your personal brand in ways that earn respect and recognition. True showmanship, she says, means showcasing what you’ve done in a way that feels fun and true to you.

Better bragging better begins with making a list of facts about yourself and your successes, Fineman teaches. Learn to be loud, proud, and strategic by:

  • Using super power words
  • Avoiding invisibility
  • Avoiding verbal qualifiers
  • Considering your audience

Brant Pindivic, author of the book The 3-Minute Rule, speaks about ways to consider your audience: “To succeed, you must be able to capture and hold your audience’s attention with only the quality and flow of your information,” The audience must be able to:

  1. conceptualize your idea
  2. contextualize it (understand how it will benefit them)
  3. actualize it (engage with interest)

One tip that Pinvidic offers to sales people is particularly worth noting by blog content writers: “It’s not just who you pitch to, it’s who they have to pitch to, that matters.” How will readers rationalize their decision to buy when speaking to others?

Better bragging is about shining a light on the work you’ve done, having confidence in yourself and your voice, and speaking up, Fineman stresses. At Say It For You, there are three models of business blog posts that we’ve found are particularly helpful in getting readers to remember the content and its provider:

1. Helpful how-to hints
Find complementary businesses or practices, asking those business owners or practitioners for tips they can offer for you to pass along to your readers. The best tips and hints, I added, are related to some a topic currently trending in the news and practical.

2. Personal stories
Research done by questioning Stanford University graduates showed that shows that graduates were more likely to remember commencement speakers who told stories. In one experiment, students were asked to give one-minute speeches that contained three statistics and one story. Only 5 percent of the listeners remembered a single statistic, while 63 percent remembered the stories.

3. Fascinating tidbits of information
When business owners or practitioners present little-known facts about their own business or profession, those tend to be remembered. If you notice a “factoid” circulating about your industry, a common misunderstanding by the public about the way things really work in your field, a little-known tidbit can reveal the truth behind the myth.

Learn to do better bragging in your blog!

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Introduce Referral Partners in Your Blog

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“By establishing yourself as a source of assistance, you train others to come to you with referral opportunities,” Chuck Gifford and Minesh Baxi advise in the book Network Your way to $100,000 and Beyond. “Learning to promote to those in your sphere of influence is hundreds of times better than buying from a referral partner. You must learn to talk about your referral partners often, asking questions to uncover leads.”

At Say It For You, I’ve always taught that reading competitors’ blog posts is a great form of market research for business owners launching their own blogging strategy.  Even repeating what established bloggers have said (of course in each case properly attributing the material to its source) forces “newbies” to think about what they might add to the discussion.

But, rather than merely summarizing what others are thinking, or ways competitors have chosen to handle problems, why not invite “thought competitors” to express their ideas on your blog site? That can be a way to use blog content to present conflicting views about a particular subject (your guest blogger’s view and your own), leading readers to think more deeply about a topic.

A guest blog post, of course, needn’t be about a controversial topic, but might serve as enrichment content for the host’s readers. A realtor might invite an interior designer to comment on “staging” a home for sale. An estate planning attorney might invite a long term care insurance agent to contribute content. “Guesting” can take the form of interviews or of actual content by the referral partners themselves.

“The most powerful phrase in marketing,” Gifford and Baxi assert is “I have a friend in that business. Would it be okay if I have them give you a call?” It’s interesting to note that the book was published in 2007, a year before Say It For You was started. Fourteen years later, it could be that one of the most powerful forms of referral marketing is introducing your referral partners to your audience of blog readers!

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Making Heroes in Your Blog

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“Say ‘thank you’ often. Make heroes and heroines of employees who glorify your company’s values, “Jackie and Kevin Freiberg write in Nuts!:Southwest Airlines’ Crazy Recipe for Business and Personal Success. At Southwest Airlines, saying “thank you” is not just good manners; it’s essential to creating an organization filled with vitality.

At Say it For You, we encourage our blogging clients to use their blog as an employee recognition tool. Highlighting employee accomplishments in a blog brings a two-way benefit: When readers learn about an employee’s enthusiasm and how that person put in extra time and effort in serving customers, that tends to cement the customer’s relationship with the company or practice. As featured employees proudly share those write-ups with friends and family, the blog becomes a gift that keeps on giving.

Do you have a team member who should be praised by you to your readers?

… for finding unexpected resources?
…for finding new and better ways to do things?
…for thinking beyond the basics?
…for leading and advising with empathy?

As a business owner or practitioner, you may find that blogging helps you realize your own “heroism”. After all, when you create content for your blog, you’re verbalizing the positive aspects of your business or practice in a way that people can understand. As you put your recent accomplishments down in words, you’re reviewing the benefits of your products and services, keeping them fresh in your mind. In other words, in the process of blogging, you are constantly providing yourself with training about how to talk effectively about your business!

As blog content writers, our Say It for You team is providing content writing, which seems like a contradiction to the idea of the readers meeting the actual team of employees who are providing the product or service. But even though the owner is not doing the writing, employees themselves can provide anecdotes and information, and different blog posts can feature different employees and owners.

Through blog marketing, business owners and professional practitioners have the power to make heroes – and be heroes as well! 

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Blog to Their Whys

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In order to retain good employees, Minesh and Kim Baxi explain in the book Stop Hiring Losers, practice using motivators. By clarifying both the “why” of your own interactions as a business owner, you can work to understand the individual “whys” of others, leading to positive results for all.

The authors define 6 defining attitudes or world views:

1. LEARNING-motivated employees can be given the opportunity for advanced training, along with the opportunity to train new employees.

2. MONEY-motivated employees can be rewarded based on performance outcomes with gift certificates or trips.

3. BEAUTY/HARMONEY-motivated employees can be given the opportunity to decorate for corporate events or redesign workspaces.

4. ALTRUISM-motivated employees can be given the opportunity to represent your company in community and fundraising events.

5. POWER-motivated employees can be given titles and the opportunity to attend leadership seminars.

6. PRINCIPLE-motivated employees can be given the opportunity to represent the company as spokesperson for a social cause.

There is a strong parallel between success in motivating employees and success in blog marketing, we’ve learned at Say It For You. The secret is knowing your particular audience and thinking about how they (not the average person, but specifically “they*) would probably react or feel about your approach to the subject at hand.

For example, while you may point out that your product or service can do something your competitors can’t, that particular “advantage” may or may not be what your audience is likely to value. For example, even if your target audience falls in the money-motivated category, are you the least expensive (that might appeal to a cost-conscious group) or the most expensive (your audience might prize luxury and exclusivity)?

When building a plan to connect with an audience, Francesca Pinder of Brussels event planning firm Spacehuntr cautions, consider not only age, gender, and nationality, but where your target readers “hang out”, what they read and watch, and what they’re saying on social media.. Interviews, focus groups, and a lot of very alert listening can help you understand what causes they support.

In creating blog content, speak to your target audience’s whys!

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