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Ohio River Lessons About Business Blogging

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My two-day get-away with friends to historic Madison, Indiana wasn’t supposed to be about business, and it wasn’t. Later, though, recalling the different guided tours we’d taken, I realized I’d had blog content writing on my mind after all. While learning interesting facts about how a telegram saved Madison from demolition and how Kentucky “owns” the river up to Indiana shoreline, I’d learned a lot of dos and don’ts about presenting information to a group.

Tour guides, remember, have the benefit of addressing audiences that have demonstrated they are already interested in the subject matter. In the same way, online searchers arrive at your blog precisely because they have a need for the very kinds of information, products, and services you provide!  But in both cases, now that the searchers/tourists have arrived, it’s up to the guide/blog content writers to keep them engaged, taking them to someplace new in their knowledge and thinking!

Our Lanier Mansion tour guide understood the “one-message-per-post” rule I teach when training blog content writers: in each post, have a razor-sharp focus on just one story, one idea, one aspect of your business. In each room of the mansion, our guide would point out just one interesting item – the parlor had “windows you could walk through”, while the winding staircase had the signature medallion of the architect embedded in it.

The guide, who told us he works for the Indiana History Center, spoke with personal pride, using first person pronouns – “we” will be finishing the renovation of this wing, “we” had to find…. I stress the importance of first person business blog writing because of its one enormous advantage – it shows the people behind the posts, revealing the personality of the business owner or of the team standing ready to serve customers.

Our Rockin’ Thunder jet boat tour guide, Captain Paul, was likewise knowledgeable and passionate. Because the noise of the engine made it impossible to hear while the boat was moving, Paul needed to stop periodically, cut the engine, and then point out interesting facts about Ohio River and Kentucky River history. In effect, in his presentation, the Captain was forced to obey one of the cardinal rules for successful business blogging, namely frequency.  Blog posts provide a steady stream of “sound bites” – little bits of different, interesting, and informative content.

One tidbit of information we learned on that tour was this: Bridges over the Kentucky River are painted blue.  Why? The land donor was a University of Kentucky football fan!

As a business blogging trainer, I urge bloggers to demonstrate why the facts they’re offering might matter to readers, suggesting ways readers might use that information for their own benefit. Sometimes, though, tidbits of information can be so intrinsically interesting, it’s worth including them even if they are not actionable.  Why? To add variety and fun to your content, and to demonstrate your own knowledge in your field.

As blog content writers, we’re the “tour guides” for our readers.  Sure, before they arrived, they were already interested in what we know and what we know how to do. Now that they’ve arrived, it’s up to us to take them to new “places”.

 

 

 

 

 

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The Logic and Logistics of Blogging for Business

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Logic on Multicolor Puzzle.
“Writing is very much about the order of ideas presented and the emphasis given to them,” Brandon Royal explains in The Little Red Writing Book. There are two general things readers expect:

  1. to see ideas unfold logically
  2. to have writers give the most important ideas the most coverage

There are different “floor plans” for pieces of writing, including a chronological structure, where you discuss the earliest events first, then move forward in time, and an evaluative structure, in which you discuss the pros and cons of a concept. Different blog posts might use different “floor plans.” But no matter which approach, readers will expect to see those two things – logical presentation, and emphasis on the most important ideas.

“If your presentation is clear and structured, it will be useful and entertaining; if it is disorganized, your work will be confusing and of little value,” is the caution Lanterna Education offers its International Baccalaureate students. Laterna recommends the following sequence for students giving oral presentations:

  • Introduce the overall theme
  • Explain how each key idea will relate back to that overall theme
  • Explain what your audience should know by the end of the class
  • Review each idea, explaining how it taught something new to the class

In answer to the question “How long do users stay on Web pages?” Jakob Nielson of the Nielsen Norman Group says the following:  Users often leave Web pages in 10-20 seconds, but pages with a clear value proposition can hold people’s attention for much longer.

“As users rush through Web pages, they have time to read only a quarter of the text on the pages they actually visit (let alone all those they don’t). So, unless your writing is extraordinarily clear and focused, little of what you say on your website will get through to customers,” Nielson warns, offering sobering stats that bear out the importance of the two items on Brandon Royal’s reader expectation list.

Is it all about logic and logistics! What about emotional appeal? Isn’t that what makes readers take action? Certainly, but first fulfill reader expectations of order and emphasis, then give heart to the writing with anecdotes, metaphors, stories, and humor!

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What Do Blog Readers Need Out of Our Blog Content

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Carla Hill

What do we need at work?

That’s the question Carla Hill, responsible for leading Business Furniture’s New Business Development teams, knows marketers must be able to answer.  Hill’s years as a learning and development consultant have helped her put together the following list of what each employee needs in the workplace:

  • people who help me
  • tools
  • information
  • exchange of ideas

The list of what blog readers need is nothing if not parallel to the Business Furniture list:

People who help me –
Never forget this one truth: People want to do business with people, and readers relate to stories about people, not to facts and statistics.  Let tales of people helping people tell the story of your company, your products, and of the services you provide.

Tools –
Readers want to know that you and your organization can teach them something.  “Briefly,” says Jim Connolly of  Jim’s Marketing Blog, “here’s how content marketing works: You build and market a website and stock it with free information that has real value to your prospective clients.”

Information –
Use business blogs to offer readers free information that has value to your targeted
readers. You can do that “whilst offering them the opportunity to purchase goods and services which are closely linked to the information you give away,” advises Jim
Connally in Jim’s Marketing Blog.

Exchange of ideas –
Whether it’s business-to-business blog writing or business to consumer blog writing, , you must first take a stand on the issue yourself, using various tactics to bolster that stance in the eyes of readers. Then, through including guest posts, citing material expressing the opposing viewpoint, and inviting readers comments, blog marketers have a chance to facilitate productive exchanges of ideas.

You might be composing blog content for your own business or professional practice or doing blog marketing for clients.  In either case, before posting your latest creation, ask yourself:

Am I giving the readers what they need out of this blog?

 

 

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What’s Your Blogging Type?

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Letterpress alphabet“A picture is worth a thousand words, but your font choice can make quite the statement, too,” writes Christine Birkner in Marketing News. “Font styles are messaging cues, and serve as important branding elements,” Birkner adds.

For my Say It For You blog, I chose to use Arial, a popular sans serif font. While there’s a variety of decorative fonts that look good as headlines, writingspaces.com points out, for the main font of your blog, you should pick between a serif and a sans serif body text font.  What’s the difference? A serif is the little extra curve or stroke at the ends of letters.  Sans (without) serif has no extra strokes.

“Many people feel that sans serif fonts look ‘cleaner’ and more ‘modern’, writingspaces observes, and I agree. Some say serif fonts are more readable in print, while sans serif fonts are easier to read on computer screens (once again, I agree).

Brands often use different fonts for different products. Coca-Cola, I learned, uses different fonts for Coca-Cola, Diet Coke and Coke Zero. For us freelance blog content writers, the font we use should match the image projected on the client’s website. If the site is more traditional, you may want to use a more traditional serif font for the blog.  If the client seems to project a more hip, modern look, that blog may be most effective in a sans serif font.

For your personal blogging purposes, Christine Birkner suggests you choose a font that is parallel your speaking style.  “If you’re happy speaking in a quiet, hushed tone, then choose a light, delicate font,” she says.  But, if you want a typeface that’s going to be in the marketplace a long period of time, choosing one that’s easy to read is important, she points out.

What’s your blogging type?

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