Some Simple Truths About Blog Marketing

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“Proverbs are brief, well-known sayings that share life advice or beliefs that are common knowledge”, preply.com explains. “Proverbs can also provide a shortcut for explaining or imparting information, adds grammarly.

In terms of offering advice to our business and practice owner clients about their content marketing “habits”, two particular proverbs come to mind:

1. Rome wasn’t built in a day.
After years of being involved in all aspects of content creation for business owners and professional practitioners, one irony I’ve found is that consistency and frequency are rare phenomema. There’s a tremendous fall-off rate in posting content, with most efforts abandoned months or even weeks after they’re begun. The oh-so-important lesson here is that blog marketing is no sprint.  A long-term, drawn-out effort is required in order to “build equity” in keyword phrases, gather a following, and gain – and sustain – online rankings.

2. Out of sight, out of mind…
Adhering to a posting schedule is crucial. Whether it’s once a week or once a month, consistency helps build trust with your audience and improves a blog’s search engine ranking.
Sharing your blog posts on social media and through email helps keep you “top of mind”.

When marketing online – whether it’s a product, a service, or even a concept, several proverbs seem particularly apropos:

1. Birds of a feather flock together…
To be an effective marketing tool for your business, your blog must to be the result of a well-planned strategy aimed at a specific segment of the market.  Your business or practice can’t be all things to all people, so your content must focus on things you know about your target market – their needs, their preferences, their questions – and where they “flock” – what social media sites do they frequent? At which community events, rallies, and celebrations are they to be found?

2. Hope for the best, prepare for the worst…
One of the goals of content marketing is to “humanize” a business, creating feelings of empathy and admiration for the business owners or professional practitioners who overcame the odds and went on to succeed. But what about negative comments that readers make about a business or practice? When those concerns or complaints are recognized and dealt with “in front of other people” (in blog posts), it gives the “apology” more weight. Go ahead and “let the client tell his story,” which then gives you the chance to offer useful information to other readers and to explain any changes in policy that resulted from the situation.

The simple truth about blog marketing is that it brings owners and customers together through the sharing of wisdom.

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The 3-Step Approach to Helping Readers Solve a Problem

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“Precedents thinking”, involves innovating by combining old ideas, Stefanos Zenios and Ken Favaro write in the Harvard Business Review. In teaching Stanford University’s popular course on entrepreneurship, they suggest a three-step approach to problem-solving and innovation:

  1. Frame – through a series of interviews, define what challenges need to be tackled.
  2. Search – develop a deeper understanding of those challenges.
  3. Combine – Take pieces of past innovations and solutions, even those used in different industries, that may be pertinent to the elements of this challenge (a sort of old-wine-in-new-bottles approach).

This discussion brought to mind a 2017 fourdots.com blog post that made a case for textual content as a primary driver of online communication as compared with video:

  • Text gives you the option to stop exactly where you want to, wrapping your mind around a certain piece of information.
  • Text can be easily updated and upgraded.
  • B2B buyers consume informational pieces and case studies, looking for industry thought leadership.
  • Text stimulates the mind and is more focused.

In the process of creating content that helps readers solve problems, we use text to frame the challenge, demonstrating that our business owner or professional practitioner client has, indeed, developed a deep understanding of the challenges faced by the reader. In fact, it is only once these two steps have been accomplished that readers will be ready to appreciate – and hopefully implement – the course of action recommended by the “Subject matter Expert”.

“Great marketers don’t use consumers to solve their company’s problems; they use marketing to solve other people’s problems,” is the concept behind Seth Godin’s marketing philosophy. That is why, he tells us content writers, never start with the solution, but with the problem you seek to solve.

Use the 3-step approach in helping readers solve a problem!

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Listen to Stand Out and Be Heard

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In recent Say It For You posts, I had been discussing the importance of understanding your target audience, by being alert to their preferences and opinions as expressed on social media. I invited friend and networking colleague Joe Rutenberg, owner of CCC Solutions, to comment on “listening” to connect with a target audience….

Buyers are flooded with inbound messaging so how can you stand out and be heard? Listen to the right sources to get started. Writing content and delivering it consistently is hard. How can you deliver effective content regularly? Answer 2 questions:

  • What excites your audience?
  • What do you want them to do once they are excited?

You want to move your audience using content delivered at key stages of their decision process to achieve your goal.

The Right Goals

Do you want to: Close a sale; Entice a prospect; or Inform a customer about product benefits. Where in your Sales Funnel is each prospect? Content is based on your audience and where in the sales funnel they are. Regardless of audience type, resonating content, delivered consistently, is the goal.

Prospects and Clients

Prospects and clients have overlapping and different attributes and needs.

  • Prospects need to trust you and believe you reduce their risk.
  • Clients need to see recurring value and best pricing.

Effective content focuses on what your audience believes is important.

Resonating Content is Important

When you listen, others listen, and you build trust. When your content shows empathy and speaks to poignant topics, it becomes “sticky.” Content that “sticks” is about your audience, not you. Being “sticky” makes you top of mind and the “Go To” person in your technical area. Sticky content is remarkable because it is specific to an industry, function, market, product, or geography and is what your audience cares about.

Listen to Hear Topical Content

Listen to the marketplace to find content. In addition to AI sources, sources include:

  • Your clients – Ask clients 4-5 questions about their business, industry, and why they chose you. It is a great way to touch base.
  • Client and prospect websites – What are they talking about?
  • Industry and trade association newsletters and websites.
  • Community and Civic groups – When your audience is geographic.
  • Social media channels – Choose channels based on what you sell (B2B or B2C).

Listen to the common questions and concerns and build your “Topic Library.”

Consistent Delivery to Multiple Audiences

How can you deliver consistent content to different audiences all at once? The solutions are the right content writer and the right CRM. Depending on company size, you may have:

  • In house or outsourced content writing. Both work as it is all about talent.
  • No CRM or an enterprise CRM. A CRM is a must for marketing and sales.

A talented writer and robust CRM are a winning combination.

How to Stand Out

Use your CRM to reach your audience before they make decisions. Review your sales cycle and trigger content driven outreach prior to milestones in your sales cycle. Use content that is relevant at each stage of your sales funnel. Make your content “Sticky” and you will be remarkable!

 

Want To Stand Out In Every Crowd?

Visit www.cccsolutions.com and Close More Sales 

Explore CCC’s Marketing And Sales Strategies

 

 

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Mining What You Know Yourself

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To make your writing more unique and richly layered, Whitney Hill advises in a Writer’s Digest piece, mine areas of your own life.  “Writing to market”, she says is a common and very viable strategy, meaning familiarizing yourself with the websites, social media, and trends preferred by your likely readers.  But, on a deeper level than “market”, there’s audience, Hill says. Market describes the places, times, and offerings; audience is the people in those places, times, and offerings. Digging deep within ourselves for inspiration can help us connect with the right others.

People

“Our families, colleagues, friends, and other people we know may spark an idea for….a narrative thread,” Hill goes on to suggest. (It’s important to remember factors such as safety, privacy, and liability, she cautions.)  My own twenty-seven year financial planning career put me in touch with a variety of teachers, speakers, and clients, each with stories and lessons…

Background

Educated in the public school system in Pittsburgh, parochial schools in New York City, University of Missouri in Kansas City, and the College of Financial Planning in Denver, Colorado, I have been exposed to a variety of learning experiences that I’m sure have found expression in my writing. 

Field

Language has always been at the core of my work. Following years teaching of Hebrew using the Voix et Image method of second language teaching, then penning a weekly financial advice column for twenty two years, I’ve been involved, for the past seventeen years, in content marketing. The “leitmotif” of finding the right words has characterized my days for as long as I can remember. 

Focusing on what we know best – ourselves – can be a way to strengthen our craft, helping us write stories that deeply connect with readers. Since, at Say It For You, our purpose is to focus readers’ attention on our content marketing clients, we are taking on the readers’ personas, rather than our own, helping them ” interview” the business owners or practitioners in light of their own needs.

While Whitney Hill is advising novelists and short story writers, the concept of “mining what you know yourself” is very appropriate for content marketers. In order to truly connect with our clients‘ readers, we need to connect with those clients’ people, backgrounds, and fields, all while finding connections to our own backgrounds, enabling us to mine what we know ourselves!

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What-Would-You-Do-If Content

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‘What animal best represents you as a person?’ How would you survive a zombie apocalypse? What would you do if you won the lottery tomorrow?

By asking questions that avoid routine, rehearsed answers, interviewers can get a glimpse into an applicant’s skills and personality, Lee Hafner explains in Employee Benefit News.  Talking about the traits of an animal reflects your own qualities, the author explains, with a lion symbolizing leadership or a dolphin characterizing communication skills. A zombie apocalypse represents crisis situations, allowing interviewees to emphasize their adaptability and resourcefulness.  The question about winning the lottery allows candidates to show they are motivated by more than money.  Applicants should be ready for such out-of-the-box questions, using the job posting itself to prepare, Hafner advises.

In marketing, as in hiring, what-would-you-do research is essential.  For one thing, as Cascade Insights points out, “Today’s sales process is largely independent, with 68% of buyers preferring to research on their own before creating a shortlist. If your website doesn’t connect with your buyer’s priorities, or your content doesn’t show up where they are looking, you are likely to lose a lot of prospects that could have been leads.”

“As a consumer, I’m more likely to be a fan of and give repeat business to brands that know what I like and cater to my interests,” Flori Needle of Hubspot observes. After all, for any business, there are going to be customers who are simply too advanced for the product or service, or who engage with your content only to gain knowledge,( not as potential buyers).Meanwhile, 94% of marketers surveyed agreed that offering a personalized experience increases sales.

Just as Lee Hafner advises job candidates to be prepared to present their own “personas” by comparing themselves to specific animals, content marketers must be prepared to demonstrate they can meet their  target buyer’s specific needs, behavior, and concerns.

At Say It For You, we know.  As content marketers, we caution our business owner and professional practitioner clients that their business or practice cannot ever be all things to all people.  We explain that the content marketing we will be doing for them will need to be tailor-made for their ideal customers.  That “tailoring” includes:

  • what words we use
  • how technical we get
  • how sophisticated the approach will be in each article or post

What-would-you-do-if content means anticipating how “they” (those readers, not the average reader) might react to or feel about our approach to the subject at hand?

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