Blog What the Best Have in Common

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“We’ve become experts in identifying what draws a person’s eye to a cooking space,” Sarah Weinberg writes in delish.com, and we’ve noticed that the best ones have things in common.

  1. Smart and accessible storage
  2. Countertops that are easily cleaned and that don’t absorb food particles and odors
  3. Smart appliances
  4. Attractive, bright lighting

Quality is always defined in the eyes of the customer, Simple-PDH.com notes. Different groups of customers might define “best” in different ways, and we can group customers into “target markets” to better understand their needs and preferences. “Quality is defined by two elements: customer satisfaction and customer expectations.” Meeting customer expectations is what defines success.

For that very reason, it’s a very good idea to blog about “what the best have in common” when it comes to your category of product or service. Learning about these “commonalities” helps prospects define their expectations of you and of what you have to offer them.

In working with Say It For You business owner and practitioner clients to create blog content for them, I often encounter resistance to the what-the-best-have-in-common model. Reluctant to suggest that they have things “in common” with some of their competitors, they prefer to focus only on aspects that prove they (and only they). are “best”!

” An informed consumer is capable of making sensible decisions by gaining an insight about a product prior to its purchase.” Based on that belief, one of the primary objectives of the European Union has been the provision of information to consumers. The opposite effect happens with “choice overload”, which can lead to behavioral paralysis, KelloggInsight points out.

At Say It For You, we know that consumers know: whatever your business or practice, there are other out there, and realize that some of those are worthy competitors of yours. But, when visitors to your website find answers to their questions, updated information about your type of product or service, and social proof offered by clients and customers, you won’t need to be “the only one” to be “the one” with whom they choose to do business..

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In Blogging for Business, Clarity is Better Than Originality

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We never want to alienate readers “just for the sake of it”, cautions Moriah Richard, editor of Writer’s Digest. Readers want to be surprised, but they don’t want to be tricked, she explains.

Camilla Allegrucci agrees. She has good news and bad news for writers all wrapped into one: “New ideas are not a thing”. Rather than original ideas, she says, you need an original voice. Sure, you might need some work to refine your “voice”, but you can express yourself in the best way your voice allows. When it comes to content writing, it’s all about answering your audience’s queries, so why reinvent the wheel when people are already telling us what they want to read about? Write from your own perspective and

An audio course for book authors, Brainstorming a Better Book Title, emphasizes the same concept. “The number one requirement for your book title is, does it clearly indicate what the book is about? If you can come up with a title that’s both clear and clever, all the better, Marci Yudkin says. But if you must choose between clarity and cleverness, clarity is more important for success.

“Cutesy is for dolls, not blog post titles,” is my own Say It For You motto. Yes, titles are important, very important. In fact, titles represent crucial elements in capturing the interest of both search engines and online searchers. But, aside from Search Engine Optimization considerations, the title of a blog post constitutes a set of implied promises to visitors: The main promise is simply this: lf you choose to click on this title, it will lead you to a blog post with information on the topic named in the title.

It helps to bring in less well-known facts about familiar things and processes, and even more when you suggest new ways of thinking about things readers already know. New ideas may not be “a thing”, but new insights and opinions can be. At Say It For You, our advice to business owners and their content writers is that you must offer an opinion, a slant, on the information you’re serving up to readers. No, it’s not “new information”, and you’re not re-inventing the proverbial wheel. What’s “new is the clarity of your views on the subject.

In blogging for business, clarity is better than originality – every time.

 

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In Blogging for Business, Go Ahead and Be a Secondary Source

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Historical novels are stories informed by the past, Hunter Liguore explain in Writer’s Digest. But when doing research, should you start with primary or secondary resources? Primary evidence comes from the diaries or biographies of people who actually witnessed an event. In contrast, secondary sources analyze and interpret information.

Often, Liguore points out, with primary sources you can stumble upon fascinating details (whether people in that era or region used forks or what their chief source of light was). But primary sources don’t offer opinions or insights or draw any conclusions from those primary facts. Primary research gathers; secondary research analyzes and interprets.

At Say It For You, we realize, all of us freelance business blog content writers are creating secondary research. Our job, in fact, is to interpret and synthesize information and put it in terms others can understand.

There’s much more to it than that, however. Bloggers for business now need to go beyond providing information and become “thought drivers”. Whether it’s business-to-business blog writing or business-to-consumer blog writing, the blog content itself needs to use opinion to clarify what differentiates our client’s business, professional practice, or organization from its peers.

The primary distinguishing fact of secondary research is analysis or “slant”. A point I often stress in corporate blogging training sessions is that whether you’re blogging for a business, for a professional practice, or for a nonprofit organization, the content must be driven by a unique slant on the information you’re serving up for readers. Yes, you might choose to just aggregate information, but that’s unlikely to result in readers coming to your client’s business or practice for service, products, and advice.)

Be sure the things you choose to say in your blog posts (about what you sell, what you do, ad what you know about) also make clear why readers should care about any of those things. Bottom line, after all, is that while you may be the “primary source” in running your business or practice, the content needs to interpret and opine, showing readers why and how your information can make a positive difference for them.

In blogging for business, go ahead and be a secondary source!

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When Blogging, Be Prescriptive, But Be Present

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Understanding how the point of view differs in three different types of personal narratives is crucial in telling a story effectively, William Kenower explains in Writer’s Digest.

  1. A memoir is how we tell a story about something that happened to us in the past.
  2. A personal essay describes a solution to a problem the author sees in the world and lays out how the solution should be brought about.
  3. In a prescriptive, the author is an instructor and the article or piece is an instruction manual.

“Though the author may use stories to illustrate their lesson, in a prescriptive piece, the reader expects and understands that the author will be the one delivering the knowledge. To write these kinds of pieces, the author must feel comfortable in the rule of a teacher or guide,” Kenower says. But even in telling a story, he adds, an author is driven to write because of what experience has taught them.  

“Consumers are used to telling stories to themselves and telling stories to each other, and it’s just natural to buy stuff from someone who’s telling us a story,” observes Seth Godin in his latest book All Marketers Tell Stories.

Not all stories succeed, Godin points out, because not all stories have the following essential elements:

  • Great stories are authentic
  • Great stories are subtle, allowing the target audience to draw their own conclusions.
  • Great stories appeal not to logic, but to the senses.

In business blogs, when we tell the story of a business or a practice to consumers, we “frame” that story in a way that will appeal to the target audience. The business owner or professional practitioner is the “teacher”, driven to write because of what experience has taught them.

Blog marketing is prescriptive, offering how-to advice on solving a particular problem or filling a particular need. At the same time, we’ve learned at Say It ForYou, blogging is a very personal form of communication, and our clients’ corporate messages need to be translated into human, people-to-people terms. The blog is the place for readers to connect with the people behind the business or practice.

Because of what experience has taught me, my advice to bloggers is to be prescriptive, but be present!

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Blogging Your Pull Quote

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In graphic design, a key phrase or sentence is sometimes “pulled” from an article and placed in a larger print in a box on the page. The “pull quote” is used to draw interest, but also gives readers a a “preview” of the thesis to be proven or at least discussed in the article.

In a recent issue of Health Magazine, the article “The Digital-Era Brain” (a discussion of whether the Internet is eroding our memory) features the following pull-quote, printed in bold: “In one study, a group of students said they spent 20 percent of class time texting, playing games, and checking social media”. A second article discussing the USA Memory Championship, titled “Battle of the Big Brains”, features the following pull quote: “Though the brain accounts for only 2 percent of the body’s mass, it uses up a fifth of all the oxygen we breathe and burns a quarter of our glucose.”

In blog posts, both titles and images can serve as “pull quotes”.

“Pull quote” titles

When it comes to blogging for business, titles matter, and for two basic reasons: a) Keywords and phrases help search engines make the match between online searchers’ needs and what your business or professional practice has to offer. b) Exactly like the pull quote on the magazine page, the idea is to “pull” in readers by engaging their interest.

If the title is phrased as a question, asking readers if they’re grappling with an issue or a need that you not only know about, but which you’re accustomed to helping solve – that’s perfect as a pull quote tactic.

“Pull quote” images

Adding images to blog posts has been shown to increase readership. In fact, consumers have been shown to be more likely to consider or contact a business when an image appears in search results. What we’ve found at Say It For You, interestingly, is that commercial images, or “clip art”, which don’t depict the actual products, customers, or colleagues of that business or practice, work particularly well as interest “pullers”, capturing the main concept that will be articulated in the post.

In a very basic sense, blog posts themselves function as “pull quotes”. In fact, one of the most important reasons blogs have a distinct advantage over the more static website copy is that each post draws visitors’ focus to just one story, one aspect of the business, practice, or product, precisely in the manner that a pull quote draws attention to just one main concept embodied in the full article.

Use blogging as a set of pull quotes for your website offerings!

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